Job Title: Assistant Manager – Merchandiser
Department: Sales & Marketing
Location: Goa
Reports To: Plant Head/Director Sales & Marketing
Role Summary:
The Assistant Manager – Merchandiser will be responsible for handling customer accounts, coordinating between clients and the production team, ensuring timely order execution, product development, and maintaining high service levels for key buyers. The role demands a proactive, detail-oriented individual with strong communication and negotiation skills, preferably with experience in narrow fabric or elastic tape manufacturing.
Key Responsibilities:
Product Development:
• Collaborate with the design and R&D teams to develop new elastic products and solutions.
• Evaluate and select suitable materials and manufacturing processes for elastic sample/production.
• Analyse the customer’s sample to R &D department for costing & development.
• Oversee the testing, and refinement of elastic products.
• Follow up timely for order & sample.
Sample Coordination: Manage the end-to-end sample development process, from initial concept to final product sample. Ensure samples are produced in a timely and cost-effective manner.
Material Sourcing: Co-ordinate with the sourcing team to identify and select appropriate materials for sample production. Consider cost, availability, and quality.
Quality Control: Conduct thorough quality checks on samples to ensure they meet design specifications and quality standards. Address any issues or discrepancies promptly.
Cost Management: Monitor and control sample development costs to stay within budget constraints. Look for cost-saving opportunities without compromising quality.
Timeline Management: Create and manage sample development schedules, ensuring that samples are delivered on time to meet production deadlines.
Team Collaboration: Work closely with designer, lab, HOD and production teams to translate design concepts into tangible samples. Facilitate effective communication among cross-functional teams.
Documentation: Maintain accurate records and documentation related to sample development, including specifications, costs, artwork information, technical details etc.
Problem-Solving: Identify and resolve issues that may arise during sample development, such as sample delays, material shortages, or quality concerns.
Bulk Production: Before start bulk production, review all parameters, colour, quality etc. Address any issues or discrepancies promptly.
MPLS system: Follow MPLS system for HBI, related to order & lab dips.
Cross-Functional Collaboration: Collaborate closely with various teams, including manufacturing (PPC department), sales, and logistics.
Customer: Handling individual customers, related to new enquiries, sample development, order execution, costing, customer complaint etc.
Key Skills & Competencies:
· Excellent communication and presentation skills.
· Strong coordination and follow-up abilities.
· Sound understanding of textile materials, trims, and manufacturing processes.
· Proficiency in MS Office (Excel, Word, PowerPoint).
· Ability to handle multiple orders and priorities efficiently.
Education Qualification:
· Graduate / Postgraduate in Textile Engineering, Fashion Technology, or related field.
· 4–6 years of relevant experience in merchandising, preferably in elastic tapes, narrow fabrics, or garment accessories manufacturing.
· Experience in handling domestic or export clients is desirable.
Shubham Vishwakarma
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