Graphic Designer

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

We are seeking a dynamic Enterprise Sales Executive to drive business growth in Convergence Active Components and Enterprise Applications. The role involves marketing and selling cutting-edge networking, communication, and security solutions to enterprise clients, identifying business opportunities, and building long-term customer relationships.

Product Portfolio Includes:

• Networking: Core, Edge, and Distribution Switches, Wi-Fi
• Applications: Unified Communication & Collaboration, Network Management & Optimization (NMS)
• Voice: IP PBX
• Security: IP Surveillance
• Video: Video Conferencing / Telepresence
• Storage Solutions

Key Responsibilities

• Identify, engage, and develop enterprise accounts in assigned regions.
• Generate leads through market research, networking, and direct sales calls.
• Understand customer requirements, uncover business pain points, and propose tailored solutions.
• Conduct product presentations and demonstrations for clients.
• Handle negotiation, order closure, and payment follow-ups.
• Manage and grow customer relationships to ensure repeat business.
• Collaborate with internal teams for seamless project delivery.
• Travel extensively to meet clients and explore market opportunities.

Candidate Requirements

• Education: B.Sc / BE / B.Tech / M.Sc / MBA (Preferred in relevant disciplines)
• Experience: 3–5 years in Enterprise Telecom / Networking Sales, handling products like Routers, Switches, IP Telephony, Security, and Collaboration tools.
• Industry Exposure: Experience with OEMs like Cisco, HP, Juniper or System Integrators such as Avaya, Wipro Infotech, NEC, Dimension Data, HCL Infosystems, Intellicon, etc.

• Skills & Attributes:
• Strong sales acumen with a proven track record of achieving targets.
• Excellent communication and presentation skills.
• Ability to work independently and manage large accounts.
• Computer literacy and CRM proficiency.
• Self-motivated, positive attitude, and a team player.
• Willingness to travel extensively.

Why Join Us?

• Opportunity to work with high-value enterprise networking and communication solutions.
• Exposure to leading global brands in the IT and Telecom space.
• Growth-oriented role with performance-driven rewards.

As a Frontend Engineer with a focus on Next.js and React, you will play a crucial role in crafting and delivering exceptional user experiences for our users.

Position: Frontend Engineer (Next.js/React)

Location: Hyderabad

Type: Full-time

Job Overview:

We are seeking a skilled Frontend Engineer with a strong foundation in Next.js and React to join our talented development team. The ideal candidate will have a passion for creating visually appealing and highly functional web applications. As a Frontend Engineer, you will collaborate closely with designers and backend developers to bring our products to life while ensuring the best possible performance and user experience.

Responsibilities:

Develop user-facing features and components using Next.js and React

Collaborate with UI/UX designers to translate design mockups into responsive web applications

Optimize applications for maximum speed and scalability

Participate in code reviews, ensuring code quality, performance, and adherence to coding standards

Collaborate with backend engineers to design and integrate RESTful APIs and GraphQL endpoints

Identify and address performance bottlenecks and troubleshoot UI issues

Stay up-to-date with the latest frontend development trends and best practices

Contribute to architectural decisions and technical discussions

Mentor junior developers and provide guidance on best practices and coding techniques

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience)

2 to 3 years of professional experience in frontend development

Proficiency in Next.js and React.js is a must

Strong understanding of HTML5, CSS3, and JavaScript (ES6+)

Experience working with RESTful APIs and GraphQL

Familiarity with version control systems such as Git

Solid understanding of responsive and mobile-first design principles

Experience with state management libraries (e.g., Redux, MobX) is a plus

Knowledge of build tools like Webpack and Babel

Excellent problem-solving skills and attention to detail

Strong communication and collaboration skills

Ability to work independently and as part of a team in an agile environment

Portfolio of past projects demonstrating frontend expertise is a plus

Benefits:

Competitive salary and performance-based bonuses

Comprehensive health, dental, and vision insurance

Collaborative and inclusive company culture

Opportunity to work on cutting-edge projects with a talented team

We are searching for a Laravel developer to build web applications for our clients. In this role, you will design and create projects using Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.

Responsibilities-

1. Discussing project aims with the client and development team.
2. Designing and building web applications using Laravel.
3. Troubleshooting issues in the implementation and debug builds.
4. Working with front-end and back-end developers on projects.
5. Testing functionality for users and the backend.

Requirements-

• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.

Additional information-

Job type- Full time- in office

Minimum experience- 1 year

Srijan Technologies is a 18-year-old technology services firm.

For a large part of its life, Srijan has specialised in building content management systems with expertise in PHP-based open-source CMS, specifically Drupal. In recent years Srijan has diversified into

1. Data Engineering using NodeJS and Python,
2. Data Science -- Analytics and Machine Learning and
3. API Management using APIGEE.

Srijan is approx 400 people strong (including some Senior Consultants) Srijans development offices in India are located in New Delhi, Gurugram, Goa, Bangalore and Mumbai, Delhi, Gurgaon and Goa are the largest offices. In addition, a few developers & delivery leads are located in several countries globally -- USA (New York, Charlotte), Singapore, Philippines (Manila), Australia (Sydney, Brisbane, Melbourne), Germany (Berlin), Japan (Tokyo). In each of these countries, Srijan has a functional legal subsidiary.

Srijan works largely with enterprises or mid-large sized global firms and focuses on recurring business from these accounts, thereby bringing much-needed predictability of revenue for high-growth companies. It works with several top brands at the moment.

The firm is beginning to invest in startups and in joint research projects with top institutes. For instance, it recently partnered with IIT-Delhi to invest in an 18-month project for building a solution for Honey traceability using Blockchain.

The leadership team at Srijan has set itself an audacious goal of reaching $25 million in revenue (while maintaining healthy EBIDTA margins) in FY 2020 -- doubling our revenues. This requires significant technology and delivery leadership bandwidth to be created in the firm to ensure our high-quality standards are not compromised.

Each year Srijan donates 7% of its profits to Srijan Foundation Trust a registered non-profit which runs several projects including non-formal schools (directly or via partner organizations) and Indic civilizational projects such as #SrijanTalks.

Please visit company website for more information http://www.srijan.net/">www.srijan.net

Experience

We are looking for a highly skilled React Native Developer to collaborate with a team of developers to develop and maintain a Frontend Mobile application that will be launched on multiple platforms such as Hybrid Applications. You will be responsible for building native applications with a focus on front-end development. The ideal candidate is an advanced React Native Developer who can build dynamic, high performing, and responsive UI for our web applications.

Responsibilities

• Collaborate with a team of developers and designers to create a web application run on multiple
• Create reusable, effective, and scalable JavaScript code.
• Design the data and presentation layer of the web application’s front-end.
• Use additional JavaScript libraries such as Redux to manage the web application’s state, derive computed data from the state of the system, and make asynchronous API
• Translate the client’s technical requirements into
• Test and update web application so that it can be used on all web

Skills and Qualification 

• English language
• 3+ years of professional experience in Native
• Highly proficient in rendering components with Native
• Highly proficient in JavaScript, modern JavaScript,
• Highly proficient in one or more libraries (e.g. Redux, React Router, etc) for state managing and routing in addition to React.
• Proficient in using Git as a control
• Knowledge of
• Involved in testing of

About Turing:

Turing enables U.S. companies to hire the world’s best remote software engineers. 100+ companies including those backed by Sequoia, Andreessen, Google Ventures, Benchmark, Founders Fund, Kleiner, Lightspeed, and Bessemer have hired Turing engineers. For more than 180,000 engineers across 140 countries, we are the preferred platform for finding remote U.S. software engineering roles. We offer a wide range of full-time remote opportunities for full-stack, backend, frontend, DevOps, mobile, and AI/ML engineers.

We are growing fast (our revenue 15x’d in the past 12 months and is accelerating), and we have raised $14M in seed funding (https://tcrn.ch/3lNKbM9">one of the largest in Silicon Valley) from:

• Facebook’s 1st CTO and Quora’s Co-Founder (Adam D’Angelo)
• Executives from Google, Facebook, Square, Amazon, and Twitter
• Foundation Capital (investors in Uber, Netflix, Chegg, Lending Club, etc.)
• Cyan Banister
• Founder of Upwork (Beerud Sheth)

We also raised a much larger round of funding in October 2020 that we will be publicly announcing over the coming month. 

Some articles about Turing:

• https://techcrunch.com/2020/08/25/turing-raises-14m-to-help-source-vet-place-and-manage-remote-developers-in-tech-jobs/">TechCrunch: Turing raises $14M seed to help source, vet, place, and manage remote developers
• https://www.theinformation.com/articles/six-startups-prospering-during-coronavirus">The Information: Six Startups Prospering During Coronavirus
• https://medium.com/@cyanbanister/turing-helps-the-world-level-up-ff44b4e6415d">Cyan Banister: Turing Helps the World Level Up
• https://turing.com/boundarylessblog/2019/10/the-future-of-work-is-remote/the-future-of-work/">Jonathan Siddharth (Turing CEO): The Future of Work is Remote.

Turing is led by successful repeat founders Jonathan Siddharth and Vijay Krishnan, whose last A.I. company leveraged elite remote talent and had a successful acquisition. (https://techcrunch.com/2017/02/23/revcontent-acquires-rover/">Techcrunch story). Turing’s leadership team is composed of ex-Engineering and Sales leadership from Facebook, Google, Uber, and Capgemini.

About the role:

Software developers from all over the world have taken 200,000+ tests and interviews on Turing. Turing has also recommended thousands of developers to its customers and got customer feedback in terms of customer interview pass/fail data and data from the success of the collaboration with a U.S customer. This generates a massive proprietary dataset with a rich feature set comprising resume and test/interview features and labels in the form of actual customer feedback. Continuing rapid growth in our business creates an ever-increasing data advantage for us. 

We are looking for a Machine Learning Scientist who can help solve a whole range of exciting and valuable machine learning problems at Turing. Turing collects a lot of valuable heterogeneous signals about software developers including their resume, GitHub profile and associated code and a lot of fine-grained signals from Turing’s own screening tests and interviews (that span various areas including Computer Science fundamentals, project ownership and collaboration, communication skills, proactivity and tech stack skills), their history of successful collaboration with different companies on Turing, etc. 

A machine learning scientist at Turing will help create deep developer profiles that are a good representation of a developer’s strengths and weaknesses as it relates to their probability of getting successfully matched to one of Turing’s partner companies and having a fruitful long-term collaboration. The ML scientist will build models that are able to rank developers for different jobs based on their probability of success at the job. 

     
 You will also help make Turing’s tests more efficient by assessing their ability to predict the probability of a successful match of a developer with at least one company. The prior probability of a registered developer getting matched with a customer is about 1%. We want our tests to adaptively reduce perplexity as steeply as possible and move this probability estimate rapidly toward either 0% or 100%; maximize expected information-gain per unit time in other words. 

As an ML Scientist on the team, you will have a unique opportunity to make an impact by advancing ML models and systems, as well as uncovering new opportunities to apply machine learning concepts to Turing product(s).

This role will directly report to Turing’s founder and CTO, https://www.linkedin.com/in/vijay0/">Vijay Krishnan. This is his https://scholar.google.com/citations?user=uCRc7DgAAAAJ&;hl=en">Google Scholar profile. 

Responsibilities:

• Enhance our existing machine learning systems using your core coding skills and ML knowledge.
• Take end to end ownership of machine learning systems - from data pipelines, feature engineering, candidate extraction, model training, as well as integration into our production systems.
• Utilize state-of-the-art ML modeling techniques to predict user interactions and the direct impact on the company’s top-line metrics.
• Design features and builds large scale recommendation systems to improve targeting and engagement.
• Identify new opportunities to apply machine learning to different parts of our product(s) to drive value for our customers.

Minimum Requirements:

• BS, MS, or Ph.D. in Computer Science or a relevant technical field (AI/ML preferred).
• Extensive experience building scalable machine learning systems and data-driven products working with cross-functional teams
• Expertise in machine learning fundamentals, applicable to search - Learning to Rank, Deep Learning, Tree-Based Models, Recommendation Systems, Relevance and Data mining, understanding of NLP approaches like W2V or Bert.
• 2+ years of experience applying machine learning methods in settings like recommender systems, search, user modeling, graph representation learning, natural language processing.
• Strong understanding of neural network/deep learning, feature engineering, feature selection, optimization algorithms. Proven ability to dig deep into practical problems and choose the right ML method to solve them.
• Strong programming skills in Python and fluency in data manipulation (SQL, Spark, Pandas) and machine learning (scikit-learn, XGBoost, Keras/Tensorflow) tools.
• Good understanding of mathematical foundations of machine learning algorithms.
• Ability to be available for meetings and communication during Turing's "coordination hours" (Mon - Fri: 8 am to 12 pm PST).

Other Nice-to-have Requirements:

• First author publications in ICML, ICLR, NeurIPS, KDD, SIGIR, and related conferences/journals. 
• Strong performance in Kaggle competitions.
• 5+ years of industry experience or a Ph.D. with 3+ years of industry experience in applied machine learning in similar problems e.g. ranking, recommendation, ads, etc.
• Strong communication skills.
• Experienced in leading large-scale multi-engineering projects.
• Flexible, and a positive team player with outstanding interpersonal skills.