Graphic Designer

We are seeking a customer-focused Fashion Consultant to assist customers in selecting apparel that suits their style, needs, and preferences. The role involves delivering excellent customer service, achieving sales targets, and maintaining visual merchandising standards in the store.

Key Responsibilities:

• Greet customers warmly and understand their fashion needs and preferences.
• Provide styling advice and product recommendations to enhance customer satisfaction.
• Promote ongoing offers, new arrivals, and brand collections.
• Achieve individual and store sales targets.
• Maintain store appearance, product displays, and visual merchandising standards.
• Assist customers with trial room management and billing support.
• Handle customer queries, complaints, and returns professionally.
• Ensure accurate stock handling, tagging, and inventory support.
• Follow store policies, grooming standards, and operational guidelines.

Qualifications & Skills:

• Minimum qualification: 12th pass / Diploma / Graduate (preferred).
• Experience: 0–3 years in apparel retail or fashion sales (Freshers welcome).
• Strong communication and interpersonal skills.
• Interest in fashion, trends, and styling.
• Customer-oriented with a positive attitude.
• Ability to work flexible shifts, including weekends and holidays.

Role Context & Importance

At ARDEM, uninterrupted connectivity is mission-critical. Our remote teams across India process millions of pages and records annually using ARDEM Cloud Platforms, AWS WorkSpaces, and enterprise tools. The Network Engineer plays a central role in ensuring zero downtime for our processing operations, maintaining secure remote access for hundreds of team members, and supporting the cloud and on-premises infrastructure that underpins every client engagement.

Key Responsibilities

1. Remote Desktop & End-User Support

•       Provide prompt remote desktop support to ARDEM’s distributed workforce, resolving hardware, software, and network-related issues via AnyDesk and other remote tools.

•       Diagnose and resolve connectivity issues affecting access to ARDEM Cloud Platforms and AWS WorkSpaces.

•       Support onboarding and configuration of workstations (Windows 14” FHD laptops, minimum i5/8GB RAM) per ARDEM standard specifications.

•       Ensure minimum 100 Mbps internet connectivity compliance for remote staff and assist with ISP-related escalations.

2. Identity & Access Management

•       Manage and maintain user identities, access policies, and lifecycle operations using Azure Entra ID (Azure AD), Active Directory, and Microsoft 365 Admin Center.

•       Configure role-based access controls (RBAC), group policies, and conditional access to protect client data in line with SOC 2 and ISO 27001 requirements.

•       Manage Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive for ARDEM’s internal and remote teams.

3. AWS Cloud Services Administration

•       Configure, monitor, and support AWS services critical to ARDEM’s cloud operations: EC2, S3, IAM, AWS WorkSpaces, and VPC.

•       Manage AWS IAM policies, user roles, and security groups to ensure least-privilege access across cloud environments.

•       Monitor cloud resource utilisation, performance metrics, and costs; generate reports and recommend optimisations.

•       Support cloud-based remote desktop (AWS WorkSpaces) used by ARDEM’s BPO processing teams.

4. Network Infrastructure & Cisco Hardware

•       Configure, manage, and troubleshoot Cisco switches, routers, and firewalls at ARDEM’s processing centres.

•       Manage DNS, DHCP, VPN, and VLAN configurations to support secure and high-availability operations.

•       Monitor network performance and bandwidth; implement QoS policies to prioritise critical BPO workloads.

•       Coordinate with ISPs and hardware vendors to resolve infrastructure issues with minimal service disruption.

5. On-Premises Server Administration

•       Maintain Windows Server infrastructure including file servers, application hosting servers, and internal email servers.

•       Administer DNS, DHCP, Group Policy, and Active Directory Domain Services (AD DS) across on-premises environments.

•       Perform routine health checks, patch management, and capacity planning for on-prem systems.

6. Security, Backup & Disaster Recovery

•       Implement and maintain data backup schedules and disaster recovery (DR) procedures in line with ARDEM’s data security policies.

•       Support compliance with ARDEM’s ISO 27001-aligned, SOC 2, HIPAA, and GDPR security frameworks through network-level controls.

•       Manage VPNs, SSL certificates, endpoint security tools, and encryption at rest/in-transit for all ARDEM platforms.

•       Respond to and document security incidents; participate in periodic security audits and remediation activities.

7. Documentation & Knowledge Management

•       Create and maintain clear, accurate technical documentation: network diagrams, SOPs, runbooks, and incident logs.

•       Build and update the internal IT knowledge base to enable faster issue resolution and reduce repeat incidents.

•       Document all changes to infrastructure, cloud configurations, and access policies in accordance with change management protocols.

8. Collaboration & Project Support

•       Work closely with ARDEM’s Project Managers, Operations teams, and client-facing staff to resolve IT dependencies impacting BPO delivery.

•       Assist with IT infrastructure upgrades, cloud migrations, and automation initiatives that support ARDEM’s growth.

•       Participate in rotational shifts to ensure 24/7 coverage aligned with ARDEM’s three-shift processing operations.

Qualifications & Requirements

Education

•       B.Tech in Information Technology

Experience

•       3–5 years of professional experience in network support, IT infrastructure management, or cloud administration.

•       Proven track record supporting remote or distributed teams in a BPO, IT services, or technology company environment.

Technical Skills – Required

•       AWS Cloud Services: EC2, S3, IAM, VPC, AWS WorkSpaces – hands-on configuration and monitoring.

•       Azure Entra ID (Azure AD), Active Directory, Group Policy, and Microsoft 365 administration.

•       Windows Server administration: AD DS, DNS, DHCP, File Services, patch management.

•       Cisco networking hardware: switches, routers, firewalls – configuration and troubleshooting.

•       VPN, VLAN, SSL, and remote access technologies (AnyDesk, RDP, VPN clients).

•       Network monitoring tools and log analysis for proactive issue detection.

•       Backup and disaster recovery tools and procedures.

Technical Skills – Preferred

•       Experience with ARDEM-type BPO cloud platforms or similar multi-tenant cloud environments.

•       Familiarity with security frameworks: ISO 27001, SOC 2, HIPAA, GDPR.

•       Exposure to automation scripting (PowerShell, Python) for IT operations tasks.

Certifications (Preferred)

AWS Cloud Practitioner (CLF-C02)

CCNA (Cisco Certified Network Associate)

AWS SysOps Administrator

MCSE / Windows Server

Azure Fundamentals (AZ-900)

ITIL v4 Foundation

Microsoft 365

Soft Skills

•       Strong analytical and systematic troubleshooting skills with a solution-first mindset.

•       Excellent written and verbal communication in English; ability to explain technical issues to non-technical stakeholders.

•       Ability to work independently and collaboratively in a fully remote, distributed team environment.

•       High sense of accountability, punctuality, and commitment to SLAs critical to BPO operations.

•       Willingness to work rotational shifts to support ARDEM’s round-the-clock processing operations.

•       Responsible for assisting technology and production team in client deliverables and receipt.

Mandatory Work-from-Home Equipment Requirements

All candidates must confirm that they meet the following minimum home office specifications before selection:

Device Type

Windows Laptop

Operating System

Windows 10 / Windows 11

Screen Size

14 Inches/ preferable to have 2 monitors

Screen Resolution

FHD (1920 × 1080) or higher

Processor

Intel Core i5 (8th Gen or later) or higher

RAM

Minimum 8 GB (Mandatory) – 16 GB preferred

Internet Speed

100 Mbps or higher (dedicated broadband connection)

Remote Tool

AnyDesk (to be installed and configured prior to joining)

Power Backup

UPS / Inverter recommended for uninterrupted connectivity

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- At Least graduation, preferably in commerce from prominent institute

- 0-1 years of experience in customer support

Skills

- High level of empathy and aptitude to help and resolve problems for others.

- Learning ability to understand the software from the end user’s perspective.

- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.

- Knowledge of Malayalam & Telugu regional language is a must.

- Other desirable skills:

  - Preferably a female candidate 

  - Expressive and good communication skills

  - Good listener and empathetic disposition

  - Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.

Roles & Responsibilities

Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.

Frontend developer @ Kredmint

What we are looking for 

• Bachelors in Computer Science or equivalent industry experience
• 2+ years of experience as a Frontend Engineer
• Experience with React, Javascript, and Redux. Experience with Node.js, Enzyme, and Jest is a plus
• Understanding of asynchronous javascript handling
• Previous experience in working with UI libraries.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

• Bachelor's Degree BBA/BSc in Marketing, English, Journalism or related field
• Proven work experience as a Content Writer, Copywriter or similar role if available
• Familiarity with web publications
• Excellent writing and editing skills in English
• Ability to meet deadlines

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing site requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing user interface codes using JavaScript following react.js/next.js workflows.
• Troubleshooting site interface and debugging developed site codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting site changes and developing updates.

• Bachelor’s degree in computer science, information technology, or a similar field.
• Strong knowledge in react frameworks such as Next Js etc.,.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Experience with web/graphic design applications such as Figma,  Adobe XD, Adobe Photoshop,  Adobe Illustrator.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing.
• Excellent troubleshooting skills.
• Good project management skills.
• Developer must have proven work experience on version control and source code management like GIT, Bitbucket.