Dynamics 365 Developer

Technical Lead - D365FO

Technical Lead – D365 Finance & Operations (D365FO)

Experience: 7–9 Years

Location: As per business requirement

Job Summary

We are looking for an experienced Technical Lead – D365FO to lead the design, development, customization, integration, and support of Microsoft Dynamics 365 Finance & Operations solutions. The candidate should have strong technical expertise in X++, D365FO architecture, integrations, reporting, and development best practices, along with experience leading technical teams.

Key Responsibilities

• Lead the technical design, development, customization, and implementation of D365 Finance & Operations solutions.
• Develop and customize D365FO using X++, extensions, Chain of Command (CoC), event handlers, and frameworks.
• Design and implement integrations between D365FO and external systems using OData, REST APIs, SOAP, Data Management Framework (DMF), and Azure services.
• Develop and maintain SSRS reports, Electronic Reporting (ER), workflows, batch jobs, and data entities.
• Analyze business requirements and translate them into scalable and maintainable technical solutions.
• Lead code reviews, technical estimations, performance optimization, debugging, and troubleshooting.
• Work closely with functional consultants, business stakeholders, architects, and offshore/onshore development teams.
• Ensure adherence to Microsoft D365FO development standards, best practices, and coding guidelines.
• Manage deployments across development, test, UAT, and production environments.
• Mentor developers and provide technical guidance to the team.

Mandatory Technical Skills

• 7–9 years of experience in Microsoft Dynamics AX/D365FO development.
• Strong hands-on experience in X++ development.
• Strong knowledge of D365FO architecture and extensibility framework.
• Experience with Chain of Command, extensions, event handlers, delegates, and overlayering concepts.
• Expertise in D365FO integrations and Data Management Framework (DMF).
• Experience with OData, REST APIs, SOAP, and web services.
• Hands-on experience with SSRS, Electronic Reporting, workflows, batch processing, and data entities.
• Strong knowledge of SQL Server and database concepts.
• Experience with Visual Studio, Azure DevOps, Git, and source control.
• Good understanding of Azure services and cloud-based integrations.

Good to Have

• Experience with Power Platform, Power Automate, and Power BI.
• Knowledge of Lifecycle Services (LCS) and D365FO environment management.
• Experience with Performance Monitoring and Optimization (PerfTimer, Trace Parser, SQL optimization).
• Knowledge of D365FO security, roles, privileges, and duties.
• Microsoft Dynamics 365 Finance & Operations certification is an advantage.
• Experience working in Agile/Scrum development environments.

As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.

Tasks & Responsibilities: 

• Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
• Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
• Good to have basic process understanding of SAP system.
• Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
• Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
• Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
• Training delivery and end-user adoption support post go-live
• Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
• Strong client relationships to engage business and technical audiences equally
• Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
• Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements

Education & Trainings + Certifications:

• At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
• Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.

Technical know-how: 

• Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
• Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
• Working knowledge of Model-Driven App development and customization
• Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
• Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
• Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
• Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
• Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
• Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
• Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms 

Soft Skills:

• Good team player skills to be able to work within a global team with shared global responsibilities
• Strong service orientation
• Solution-oriented and structured way of working
• Friendly, communicative and team-oriented player
• Business fluent English skills, spoken and written
• Intercultural competence 

🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM

Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?

We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.

🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript

🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations

🔹 Azure: Logic Apps, Functions, Service Bus

🔹 ALM: Azure DevOps, CI/CD & Release Management

🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain

📍 Location: Kochi / Trivandrum

⏱️ Joining: Immediate joiners preferred

If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!

Position

Solution Architect/Technical Architect

Experience

·       12 - 16+ years of overall IT experience

·       Significant hands-on experience working as a Solution/Technical Architect

Education

·       B.Tech / M.Tech / MCA / MBA or equivalent

Certifications

·       TOGAF® certification (Level 1/2) preferred to ensure alignment with enterprise architecture standards

·       Microsoft Certified: Azure Solutions Architect Expert (AZ-305) and other supporting certifications such as AZ-104, AZ-400, or AZ-500 preferred.

Key Responsibilities

·       Define and evolve the target architecture for .NET-based distributed platform.

·       Architect highly configurable solutions on Azure with strong focus on scalability, tenant isolation, resilience, maintainability, and speed of delivery.

·       Lead solution design across ASP.NET Core services, REST APIs, event-driven workflows, background processing, integration patterns, and shared platform capabilities.

·       Drive adoption of modern .NET and cloud-native patterns including microservices, domain-driven design, event-driven architecture, API-first design, and secure service-to-service communication.

·       Partner with engineering teams on real implementation decisions, review critical designs and code paths, and provide hands-on guidance for performance, operability, and production readiness.

·       Architect Azure-native deployment patterns using AKS, containers, API Management, Service Bus/Event Grid or equivalent messaging, Key Vault, managed observability, and CI/CD automation.

·       Work with data and platform teams on PostgreSQL-backed service design, data access patterns, caching strategies, and database performance for high-volume transactional workloads.

·       Define non-functional requirements and architecture guardrails around performance, scalability, availability, recoverability, security, compliance, and cost efficiency.

·       Embed DevSecOps and observability into platform design through telemetry, tracing, alerting, diagnostics, secrets management, and release governance.

·       Evaluate emerging technologies, AI-assisted engineering enablers, and modernization options pragmatically, with clear build-vs-buy and risk-reward trade-offs.

·       Mentor senior engineers and technical leads, contribute to architectural governance, and create reusable patterns, reference implementations, and standards across teams.

·       Bachelor’s or master’s degree in computer science, Engineering, or a related field.

·       12–16 years of experience in software engineering, solution architecture, or platform engineering, with significant experience in Microsoft technology stacks.

Essential Qualification and Skills

·       Strong hands-on expertise in C#, .NET / .NET Core / .NET 8, ASP.NET Core, Web APIs, background services, and enterprise application design.

·       Deep experience in architecting distributed systems using microservices, asynchronous messaging, event-driven design, and API-led integration patterns.

·       Strong Azure architecture experience, preferably across AKS, App Services, Functions, API Management, Key Vault, Service Bus, Event Grid, Storage, monitoring, and identity integration patterns.

·       Experience designing and supporting platforms, configurable product architectures, and integration-heavy enterprise solutions.

·       Strong understanding of relational databases and performance engineering, especially SQL Server and/or PostgreSQL, including schema design, indexing, query tuning, and transaction handling.

·       Solid grasp of non-functional architecture including performance, scalability, availability, fault isolation, observability, and disaster recovery.

·       Strong understanding of application and platform security including authentication, authorization, secrets management, encryption, secure coding, and compliance-oriented design.

·       Experience with containers, Kubernetes, CI/CD, infrastructure automation, and modern DevSecOps practices.

·       Ability to make sound architecture decisions with a balance of pragmatism, delivery speed, engineering quality, and long-term maintainability.

·       Strong communication and stakeholder management skills across product, engineering, architecture, operations, security, and client-facing teams.

Skills & Competencies

·       Experience in insurance, Insurtech, BFSI, or other regulated, transaction-heavy domains.

·       Exposure to policy administration, billing, accounting, claims, workflow orchestration, or reporting platforms within the insurance value chain.

·       Experience with architecture frameworks and modelling approaches such as TOGAF, domain-driven design, UML, C4, or equivalent practical architecture methods.

·       Familiarity with mixed technology landscapes involving .NET, Java/Spring Boot, enterprise workflow tools, and integration ecosystems.

·       Experience with observability and reliability tooling such as Datadog, Dynatrace, Application Insights, Open Telemetry, Grafana, or similar.

·       Working knowledge of Angular, React, or modern web application architecture patterns.

·       Exposure to AI-enabled engineering, intelligent automation, or embedding AI capabilities into enterprise platforms.

·       Leadership experience across globally distributed or virtual teams.

About the Role

We are looking for an experienced Solution Architect / Technical Lead to lead solution architecture, system integrations, and Azure platform design for a Visitor Management System project in Abu Dhabi.

The ideal candidate will have 10+ years of experience in software projects, strong expertise in Microsoft Azure, solution architecture, integrations, and enterprise application design, along with the ability to lead technical teams and stakeholders.

Key Responsibilities

• Lead the overall solution architecture and technical design of the Visitor Management System.
• Design and implement scalable, secure, and high-performing solutions on Microsoft Azure.
• Define Azure cloud architecture, infrastructure components, networking, security, and deployment strategies.
• Lead integration architecture between the Visitor Management System and external/enterprise applications.
• Design and oversee APIs, web services, and system integrations.
• Provide technical leadership throughout the software development lifecycle.
• Review existing systems and recommend improvements in architecture, scalability, performance, and security.
• Prepare technical architecture documents, solution designs, integration specifications, and technical documentation.
• Work closely with development, infrastructure, security, and project management teams.
• Troubleshoot complex technical and architectural issues and provide effective solutions.
• Ensure solutions follow enterprise architecture, security, and coding best practices.
• Participate in technical discussions with clients and stakeholders and translate business requirements into technical solutions.
• Mentor and guide technical teams on architecture and implementation.

Required Technical Skills

• Strong experience in Solution Architecture / Technical Architecture
• Strong hands-on experience with Microsoft Azure
• Azure platform and cloud architecture
• Azure services, infrastructure, networking, and security
• API and system integration
• REST APIs / Web Services
• Microservices and distributed application architecture
• Enterprise application architecture
• Database architecture and SQL
• Azure DevOps / CI-CD
• Identity & Access Management / Microsoft Entra ID
• Cloud security, scalability, performance, and high availability
• Software development lifecycle and Agile methodologies

Required Experience

• 10+ years of experience in software projects
• Proven experience as a Solution Architect, Azure Architect, Technical Architect, or Technical Lead
• Strong experience designing and implementing enterprise-level software solutions
• Experience leading technical teams and working with multiple stakeholders
• Experience with Azure-based architecture and integrations
• Experience in visitor management, access control, security systems, or similar enterprise systems will be an advantage

Overview:

We are looking for a Principal Architect for a Private Equity backed, fast growing AI First Product Engineering Services firm.

This role will be a key member of the core leadership team of the firm.

He/ She will serve as a strategic technical leader, solution designer, and customer advisor. In this role, you will combine deep and broad-based technical expertise with strong business acumen to architect high-value solutions, lead pre-sales engagements, and mentor our practice/CoE team. You will work closely with customers to understand their business needs, translate them into scalable technical solutions, and guide delivery teams in successful implementation.

Responsibilities:

1. Solutioning & Pre-Sales

●     Engage with customers, understand their business context, and guide them through a discovery and design process leading to a proposed solution

●     Work with sales teams to develop winning proposals, RFP responses, and technical presentations.

●     Will need to take single point ownership of the pre sales process, including client interactions, proposal preparation, presentations, pricing etc

●     Drive proof-of-concepts as part of the pre sales process

●     Build frameworks for different kinds of proposals and presentations to bring in repeatability and efficiency in the process

●     Work closely with marketing to create content around Indexnine offerings, solutions, capabilities and case studies

2. Delivery

●     Provide technical oversight during project delivery, ensuring adherence to architectural principles, standards, and best practices and ensure the as-sold solution is realised

●     Act as a trusted advisor to senior customer stakeholders (CXO level and technical leads). Will need to engage with Customers through delivery as required

●     Create points of view on accounts to help mine and grow accounts.

3. Practice & CoE Development

●     Work closely with the labs. Contribute to the development of new products/ accelerators.

●     Mentor and coach engineers to enhance their technical and customer engagement skills.

4. Thought leadership

●     Keep abreast of technology and produce points of view for Indexnine’s offerings and technical capabilities

●     Represent the company at industry forums, webinars, and client workshops.

●     Be able to independently conduct discovery and solutioning workshops with Customers

Skills/Qualifications:

●     15+ years of overall experience with a blend of architecting, pre sales and technical delivery

●     Should be leading a pre-sales unit in a services organization. Hands-on with designing solutions, proposal writing, estimation, pricing and customer presentations.

●     Broad based technical expertise and having played a Sr Architect role for at least 2 years

●     Excellent communication, stakeholder management, and team leadership skills.

●     Experience working in an IT services environment in the Product Engineering space (i.e designing and building bespoke products/solutions)

●     BE/ Masters degree

We are looking for an experienced Solution Architect, Retail ERP to join our IT team, reporting to the Director, Retail ERP. In this role, you will design and implement solutions that connect our Retail ERP system with POS, and other platforms, bridging business requirements and technical implementation to ensure efficient data flow, real-time synchronisation, and optimal performance across our global systems.

What you will do

• Collaborate with stakeholders to gather and understand business needs and translate them into technical requirements and architectural design

• Design, build, and integrate information systems that meet business objectives, ensuring seamless data exchange between ERP, POS, and other systems

• Develop and maintain the overall architecture for MS Business Central in retail, ensuring interoperability, data consistency, scalability, and flexibility

• Address functional/technical challenges as they arise, and troubleshoot issues related to data synchronisation, security, and performance

• Create and maintain comprehensive documentation for MS Business Central, including design specifications, data mapping, and configuration details

• Communicate effectively with business and technical stakeholders, keeping them informed of progress, challenges, and proposed solutions.

What you bring

• 7+ years of experience as a Solution Architect or in a similar role, including previous project implementation experience

• Solid knowledge of retail business and financial processes, knowledge of retail medical or audiology systems and MS Business Central is advantageous

• Experience with systems integration using APIs (REST/SOAP), message buses (e.g. Kafka, RabbitMQ), ETL pipelines, and enterprise service buses (e.g. MuleSoft, Dell Boomi, Azure Integration Services)

• Familiarity with Agile principles, data modelling and synchronisation techniques, and authentication/authorisation standards (OAuth2, SAML, JWT)

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field

• Good communication skills, with English required and additional languages advantageous.