Asst Manager - Marketing

At DocNexus, we’re revolutionizing how life sciences companies search and generate insights. Our search platform unlocks powerful insights, and we're seeking a Customer Success Team Member with strong technical skills to help our customers harness its full potential.

What you’ll do:

• Customer Support: Troubleshoot and resolve customer queries, particularly around referral reports, data anomalies, and data generation using our platform.
• Data Queries (BigQuery/ClickHouse): Respond to customer requests for custom data queries, working with large datasets in BigQuery and ClickHouse to deliver precise insights.
• Onboarding & Training: Lead onboarding for new customers, guide teams on platform usage, and manage access requests.
• Listen & Improve: Collect and act on customer feedback to continuously improve the platform, collaborating with the product team to enhance functionality.
• Technical Documentation: Assist with technical resources and help create training materials for both internal and customer use.

What you bring:

• Strong Technical Skills: Proficient in querying with BigQuery and ClickHouse. Comfortable working with complex data, writing custom queries, and resolving technical issues.
• Customer-Focused: Excellent communication skills, able to translate technical data insights to non-technical users and provide solutions clearly and effectively.
• Problem-Solver: Strong analytical skills and a proactive mindset to address customer needs and overcome challenges in a fast-paced environment.
• Team Player: Work collaboratively with both internal teams and customers to ensure success.

If you're passionate about data, thrive in a technical environment, and are excited to support life sciences teams in their data-driven decision-making, we'd love to hear from you!

Consultant – Data Entry / Admin Executive

Roles and Responsibilities

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Manage calls and queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

Requirements and skills

• Proven data entry work experience, as a Data Entry Operator or Admin Executive
• Proficient in using MS Excel skills
• Familiarity with administrative duties
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• Excellent written and oral Communication skills
• Basic Graduation - Additional computer training or certification will be an asset

✓ Prior experience in multi-screen User Interface/User

Experience in product design and development.

✓ Very strong knowledge in

• Software design, design patterns, architecture

and best practice

• UI technologies and frameworks

o ES6 JavaScript / TypeScript

o ReactNative/ReactJS – including modern

concepts of Server rendering, React

server components, Server actions.

o Redux

o CSS - Responsive design

• Android/iOS native development experience

• Agile & DevOps methodologies (Scrum, SAFe

frameworks)

• Testing- Unit, Functional & performance

Experience

• Review and analyze requirements, specifications, and technical design documents, providing timely feedback
• Develop detailed, comprehensive, and well-structured test plans and test cases
• Prioritize and plan testing activities
• Should have a basic idea of automated testing
• Identify and report issues found, then verify that issues are resolved
• Perform regression testing
• Should be able to handle ticketing system and concerned stakeholders for reported bugs.

• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Basic experience with automated testing tools
• Keen eye for detail and a commitment to excellence
• Be willing to help your teammates, share your knowledge with them, and learn from them
• Be open to receiving constructive feedback and turning it into process improvements

• Handle guest complaints assist with the check-in process and explain all facility amenities.
• Coordinating and multi-tasking job duties in a busy environment.
• Ensuring and providing flawless upscale professional and high-class guest service experiences.
• Analyzing customer feedback and providing strategic direction to continuously improve the overall rating.

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements into the application. You will also be responsible for building rich UI components with React.

Skills: Node.js, React.js, MongoDB, Express JS, HTML, CSS, .

Requirements:

• Should have experience on Node.js and frameworks available for it, such as Express or StrongLoop. Preferably Express.
• Should have experience in building Rich UI components with React.js.
•  Should have hands on experience on MongoDB.  
• Strong understanding of JavaScript, its quirks and workarounds.
• Knowledge of ES6, ES7 and Object-oriented and functional programming.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Should have experience in working on Linux (Ubuntu) Environment and basic linux commands.
• Proficient understanding of code versioning tools, such as Git.
• Good to have knowledge on Redis DB.
• Good understanding of browser rendering behavior and performance.
• Good to have exposure working in an agile development environment.