Technical Writer

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Hiring : Dynamics CRM Developer Gen AI

Exp - 8+yrs

Location - Pan India

Required Skills & Qualifications

Experience: 8+ years overall; 3+ years across Dynamics 365/Dataverse/Power Platform;

2+ years applied GenAI (Azure AI/OpenAI, Cognitive Search).

Dynamics / Dataverse: Tables, forms, views, BPFs, security roles, solution management; plugins (C#), JS, web resources.

Power Automate: Cloud flows, connection references, error handling, admin controls (DLP, environment, capacity), and governance.

Copilot Extensibility: Building copilots or extending Microsoft Copilot experiences with custom actions/skills, connectors, and prompt-orchestration grounded in Dataverse/Azure Search.

Azure AI & Search: Azure OpenAI (GPT/embeddings), Cognitive/Vector Search, embedding strategies, chunking, hybrid/semantic search, and RAG patterns.

Integration: REST/Graph APIs, Azure Functions, Logic Apps, Eventing (Service Bus/Queues), OAuth2/AAD.

DevOps & ALM: Git/Azure DevOps, CI/CD for solutions and infrastructure (Bicep/ARM/Terraform good to have), release gates, secrets management.

Security & Compliance: RBAC, Managed Identity, Key Vault, data loss prevention, content filters/guardrails.

Key Responsibilities:

Solution Design & Delivery

Architect and implement AI-enabled apps using Dataverse, Model-Driven/Canvas Apps, and Power Automate with robust governance and environment strategies.

Build Copilot extensions (e.g., custom skills, plugins, connectors, prompts, grounding with Dataverse/Azure Search) to automate workflows and enhance user productivity.

Integrate Azure OpenAI Service / Azure AI Foundry models for summarization, classification, RAG, and copilots; implement guardrails, content filters, and prompt-engineering patterns.

Implement RAG pipelines using Azure Cognitive Search / Vector Search, embeddings, chunking, and grounding with enterprise data (SharePoint, Dataverse, Blob, SQL).

 Dynamics 365 / Dataverse

Configure entities/tables, relationships, BPFs, business rules, and security roles; ensure least-privilege access and compliant data boundaries.

Implement server-side logic (plugins, custom actions), client scripting (JavaScript), and web resources where required.

Validate and optimize solution layering, ALM, and environment promotion (DEV/UAT/PROD).

Power Automate & Admin Controls

Design resilient cloud flows with retry/exceptions, idempotency, and throttling strategies; govern DLP policies, environment strategies, and connection references.

Build/maintain custom connectors for internal/external systems (Graph, Dynamics, Azure Functions, REST).

 Azure AI & Integrations

Develop Azure Functions / Logic Apps for integration and orchestration; secure with Managed Identity and Key Vault.

Configure Cognitive Search indexers, skillsets, and vector stores; implement semantic ranking and hybrid search.

Instrument solutions with Azure Monitor / App Insights for telemetry, cost governance, safety events, and performance.

Quality, Security & Compliance

Enforce secure coding, data residency, PII handling, content safety, and RBAC across resources.

Create test strategies (unit, integration, functional), golden datasets/prompts, and evaluate LLM quality metrics (groundedness, precision/recall for RAG, hallucination rate).

Contribute to documentation, runbooks, and user enablement for AI features.

**Company Overview**

We are a VC-backed fintech startup developing an innovative online trading platform. As we scale, we're seeking a skilled Backend Engineer with expertise in Python to join our growing team and help build a robust, scalable infrastructure for our cutting-edge trading application.

We're based out of the UK and have our engineering team in India.

**Job Description**

We are looking for a backend developer who specialises in Python. Your role will focus on developing and maintaining the server-side logic, optimising performance, and ensuring seamless integration with the frontend. You’ll work closely with the engineering and product teams to deliver a high-quality, secure, and scalable platform.

**Responsibilities**

1. Develop and maintain server-side logic using Python

2. Design and implement APIs for seamless integration with frontend components

3. Optimise backend performance and scalability for high traffic and large data loads

4. Build and maintain databases, ensuring security, data integrity, and optimal performance

5. Collaborate with frontend engineers to ensure smooth integration between backend and frontend systems

6. Troubleshoot, debug, and optimise backend infrastructure

7. Implement data protection, security protocols, and authentication mechanisms (e.g., JWT)

8. Maintain and enhance real-time communication systems using WebSockets or similar protocols

**Required Skills**

1. Strong proficiency in Python and related technologies, knowledge of databases and SQL, and experience with web frameworks like Django or FastAPI

2. Strong analytical and troubleshooting skills, and the ability to solve problems

3. Good understanding of OOPs, task broking services, Queues, Redis

4. Familiarity with RESTful API design and integration

5. Strong understanding of database management (e.g., PostgreSQL, Redis) and caching strategies

6. Familiarity with modern authentication and authorization mechanisms (e.g., JWT, OAuth)

7. Proficiency in working with cloud hosting services (AWS, Google Cloud, etc.)

8. Experience with containerization and orchestration tools (Docker, Kubernetes)

9. Knowledge of real-time communication protocols (e.g., WebSockets, TCP, SSE)

10. Strong understanding of security best practices for server-side applications

11. Experience with version control (Git) and CI/CD pipelines

12. Minimum of 2-3.5 years of experience building scalable backend systems

**Perks**

1. Work From Anywhere Flexibility

2. Unlimited Leaves policy*

3. Competitive salary and unlimited growth opportunities

4. Insights on how HFT is done using cutting edge technology

If you’re passionate about building scalable, high-performance backend systems and want to be part of a cutting-edge fintech startup, we’d love to hear from you!

• Project Planning and Execution:Develop comprehensive project plans, including scope, objectives, timelines, and budgets.   
• Lead project teams, assigning tasks and responsibilities, and ensuring effective collaboration.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Manage project resources, including personnel, equipment, and budgets.
• Ensure projects are delivered on time, within budget, and to the required quality standards.

Stakeholder Management:

• Build and maintain strong relationships with stakeholders, including clients, team members, and senior management.
• Communicate project status, risks, and issues effectively to stakeholders.
• Manage stakeholder expectations and ensure their needs are met.

Risk Management:

• Identify and assess project risks and develop risk mitigation strategies.
• Proactively address issues and resolve conflicts to minimize project disruptions.
• Implement change management processes to control project scope and ensure alignment with objectives.

Job Overview:

To generate revenue by selling telecommunications services and products to businesses and individuals, including mobile, internet, voice, and data solutions. The role involves building and maintaining strong customer relationships, meeting sales targets, and providing excellent customer service.

Job Description*

* Exceptional communication skills to provide support to customers & team members if and when required.

* Ability to lead a customer through the sales process, determining needs, and closing the sale.

* Strong foundational knowledge in information technology on data and voice solutions from telco service providers.

* Worked on solutions like MPLS, SD-WAN, SIP (Voice), Cloud Telephony, Data Centre, Mobility SIM Card, Cloud solutions (Azure/ AWS).

* Strong Interpersonal skills to liaise with other departments and people within the organization.

* Strong C level connects in the SME & Mid-market segment within the defined geography.

* Ability to lead by example and act with integrity.

* Min experience of 3 years Plus in hardcore IT sales & Telecommunication is mandatory.

Qualifications:

*Education: Bachelor's degree in Business, Marketing, Telecommunications, or a related field.

Experience in telecom sales, B2B/B2C sales, or a related field. 

Skills:

* Strong communication, negotiation, and interpersonal skills.

* Ability to build relationships and handle objections.

* Knowledge of telecom products and services (mobile, internet, broadband, ILL, MPLS, PRI, SD Wan, Sip Trunk, etc.).

* Goal-oriented with a proven ability to achieve sales targets.

* Problem-solving skills and a customer-focused approach.  

Benefits:

• Career Growth Opportunities: Emphasis on continuous learning, internal promotions, and opportunities for upward mobility within the organization.

• Performance-based Incentives: Bonuses, rewards, or recognition programs tied to meeting or exceeding performance goals.

• Professional Development: Access to training programs, certifications, and workshops to enhance skills and competencies.

Company Overview: 

At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. 

We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. 

Roles & Responsibilities : 

• Familiar with the software development life cycle (SDLC) from analysis to deployment & coding standards. 
•  Ability to integrate the developed functionality and/or component into a fully functional system. 
• Ensure unit and integration level verification plan are in place  
• Actively participate in troubleshooting, debugging and updating current live system. 
• Work closely with analysts, designers and other peer developers. 
• Preparing technical training documents for onboarding new engineers. 

What we're looking for: 

• You must have good understanding of Object Oriented Programming 
• 5 years or more of professional software development experience with 3 or more years of experience developing .NET/C# web applications using Microsoft Development Products
• You believe in a systematic approach to developing the system through clear documentation (flowcharts, layouts, & etc) of functionality, address every use case through creative solutions.
• You must have defined, designed and built varied components of web-based and/or mobile applications 
• Experience using WPF (Windows Presentation Foundation) to build Windows desktop applications is a plus 
• Experience using JavaScript frameworks/libraries (Angular, React, JQuery, D3) is a plus 
• Experience with SQL Server (relational databases) and no-SQL Databases (Apache Cassandra or similar) 
• Strong analytical skills – be a problem solver and be able to develop complex algorithms 
• Strong familiarity of software architecture, databases and design patterns 
• Exposure or understanding of deploying applications on cloud platforms like Azure/AWS 

Work Timings : 3 PM - 12 AM

We are a passionate & dedicated team having fun building something truly unique and believe in working like a sports team optimized for innovation and speed.

Hitwicket is looking for a Passionate candidate who can build a world-class mobile gaming experience for a billion cricket fans. We value your hunger and creativity in helping us build Hitwicket.

Responsibilities:

• Good Knowledge in Sketching and Painting (BFA Preferable).Interpret concept art and sketches to create virtual characters, environments and props
• Follow design guidelines, asset naming conventions and other technical constraints
• Prototype and iterate on models and characters based on feedback from team members
• Optimize, refine and correct model geometry
• Rig models and characters for animation
• Color characters, add Textures and shade the given characters based on the material used
• Create textures that generate visual interest and define the characteristics.
• Generate the output within the time frame by understanding the desired output.
• Create a UV map and Occlusion map
• Work with artists, animators and programmers to execute projects on time
• Keep abreast with the latest developments in 3D design, capture and modeling tools and technologies

Requirements

• Good Knowledge in Sketching and Painting (BFA Preferable).
• Minimum 3 years of experience as a 3D artist(Modeling and texturing)
• Good organization skills.
• Good Knowledge of 3D Modeling, Lighting and Rendering.
• Excellent knowledge of real-time modeling techniques (shaders, PBR, normal, displacement etc. )
• Strong portfolio showing 3D art skills and demonstrating a high level of artistic creativity.
• Strong high & low-resolution modeling and texturing skills.
• Good experience in the video game industry with 3D packages, preferably Maya or 3DSMax & ZBrush.
• Experience working on published mobile games would be a strong advantage.
• College Diploma/Degree in graphic design, 3D, video game development or equivalent training.

• Market research using suitable tools and processes to identify potential clients.
• Lead generation and closure as per weekly/monthly sales/revenue target.
• Rigorous follow up for new business opportunities and setting up meetings.
• Work closely with Subject Matter Expert for developing strategy of business.
• File weekly promotion and business activities report as per company norms
• Overseeing the development of assigned accounts.
• Conduct research to identify new markets and customer needs.
• Keep records of sales revenue, invoices, etc.
• Build long term relationship with new and existing clients.
• Create awareness and usage of company's products by the customers with high impact communication with effective / proper usage of given marketing inputs.
• Regularly provide feedback to the company on competitors activities.
• Internal / external stake holder management
• Key Account Management