Associate Product Manager

What We’re Looking For:

● Experience: Minimum of 3 years as an IT Help Desk Support Specialist or similar role.

● Technical Skills:

○ Proficiency in Windows 10 and Windows 11

operating systems.

○ Basic knowledge of Windows Server

administration.

○ Familiarity with network troubleshooting,

including subnets and VLANs.

○ Experience with various client VPN

connections and troubleshooting.

○ Ability to troubleshoot remote client

technologies (Remote Desktop, Citrix, VMware).

● Communication Skills: Exceptional verbal and written communication skills in English.

● Customer Service: Strong customer-oriented attitude with excellent problem-solving abilities.

● Additional Skills (Preferred but not required):

○ Familiarity with MikroTik and TP-Link

networking equipment.

○ Familiarity with Google Workspace.

● Certifications: Relevant IT certifications are a plus.

What You’ll Be Doing

● First-Level Support: Provide prompt and effective solutions for network, hardware, software, and application issues within our Hyderabad office.

● Remote Assistance: Offer support to employees in our global offices through remote troubleshooting and problem resolution.

● Vendor Coordination: Communicate with vendors for equipment orders, warranty tracking, and service arrangements.

● Inventory Management: Maintain accurate records of office equipment inventory and assignments, ensuring regular updates.

● Windows OS Proficiency: Install, configure, and troubleshoot Windows 10 and Windows 11 operating systems.

● Basic Server Administration: Perform tasks related to Windows Server to support network connectivity, accessibility, and user management.

● Network Troubleshooting: Diagnose and resolve network problems, including connectivity issues, subnets, and VLANs.

● VPN Management: Manage and troubleshoot various client VPN connections to ensure secure and stable remote access.

● Remote Client Support: Troubleshoot issues with VMware, Microsoft Remote Desktop, Citrix, and other remote access tools.

● Cybersecurity Awareness: Promote best security practices and raise cybersecurity awareness among staff.

● Ticketing System Management: Monitor and track support requests using the internal ticketing system, ensuring timely resolutions.

● Issue Escalation: Promptly escalate unresolved issues to appropriate internal teams or vendors.

● Independent Problem-Solving: Work autonomously to resolve problems efficiently.

● Documentation: Interact effectively with end-users and document all support activities.

● Continuous Learning: Stay updated with the latest technologies and best practices in IT support.

Sitecore Developer

Work From Office

Locations: Bangalore, Hyderabad, Noida, Gurgaon

Exp:  4 exp (relevant)

Notice Period: 15 days (Preferred Immediate joiners)

Position Title :   Sales Specialist 

CTC:            14-15 lpa

Experience :     2-4 years

Location:       Pune

Working Mode : On site

Primary skills :   IT sales, B2B sales, End to End sales, Comm. skills

Qualification :   Any Engneering 

Key Responsibilities:

❖ Meet and exceed sales targets.

❖ Identify and generate new sales opportunities through networking, cold calling, and       other lead generation techniques.

❖ Manage the entire sales process, from lead generation to closing deals, ensuring a       high level of customer satisfaction.

❖ Build and maintain strong, long-lasting customer relationships.

❖ Understand customer needs and requirements to propose appropriate solutions.

❖ Work closely with technical teams to ensure that client requirements are met.

❖ Prepare and deliver presentations on products/services.

Key Skills and Qualifications:

❖ Minimum of 2 years of relevant sales experience in the IT industry.

❖ Proven track record in sales, with a history of successfully meeting or exceeding           targets.

❖ Excellent communication and interpersonal skills.

❖ Strong negotiation skills to close deals and achieve revenue targets.

❖ Strong accountability and work ethic.

❖ Ability to drive sales processes effectively, from lead generation to closing deals.

❖ Master’s degree in business - IT, or a related field.

❖ Familiarity with the USA and APAC markets.

❖ Ability to work in a fast-paced and dynamic environment.

❖ A team player with a customer-oriented approach.

• Develop comprehensive E2E test cases at the application and multi-application levels
• Create direct channels of communication to software and application developers that get the job done without managerial interjection
• Identify business trends utilizing real data, compile analysis reports that are delivered to developers and then follow-up on all results
• Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress
• Determine and document user requirements for business processes and abide by those requirements for future projects. 

• Bachelor’s or master’s degree in related technical field
• 3+ years of associated work experience
• Advanced SQL database management and D365 and maintenance skills
• Practical application ability with Microsoft Office and Visio
• Detailed analytical abilities
• Strong experience in user testing and project management

• Willing to contribute in Small or Large Project Teams
• Must be willing to start Immediately work from home permanent
• Good Communication Skills (English)
• Can Allocate working hours (Flexible) as per Projects Req
• Must have Good Internet & Good Laptop/System 

• Engineering in computer science
• 3-5 years of experience in setup and management of Kubernetes infrastructure
• Expert level skills in analytical & problem solving
• Ability to communicate clearly in English

• Microsoft Azure
• Kubernetes, AKS services as well as custom clusters on bare metal infrastructure
• Linux internals & services
• Docker, Docker Registry
• NGINX, Load Balancing, Firewall, Security, PKI
• Shell & Awk Script, Azure Templates & scripting, Python Scripting
• Knowledge of NoSQL Databases

DUKAAN - Create Your Online Store in 30 Seconds
Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogs (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram, etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 5 M e-commerce stores built by Indian small businesses and growing at a crazy rate.  

We are looking for Frontend developers to join our team. 

DESCRIPTION
We are looking for a great Frontend developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality products are important.

RESPONSIBILITIES

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

REQUIREMENTS

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs and sockets
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools
• Experience with PWAs and React Native is a huge plus

Responsibilities:

• Writes high quality code & unit tests, builds, tests as per agreed timelines
• Participates in technical design and provides estimation
• Owns one or more small to medium features
• Becomes a go-to person in at least one area
• Communicates clearly and gets clarification upfront to minimize rework. Knows when to ask for help to unblock.
• Consistently follows and promotes SDLC best practices: Coding standard, testing, code reviews, code comments etc.
• Exhibit strong problem solving skills, helps other developers and demonstrates teamwork

Requirements:

• Understands detailed requirements and demonstrates excellent problem solving skills
• Deep understanding of software engineering practices, Design Patterns, Data Structures, Algorithms
• Excellent programming skills in ROR, Golang, NodeJS, Python
• Strong communication skills
• Strong sense of ownership, drive and ability to deliver results
• 4+ years of experience in product driven organization
• A Bachelors or Masters degree in engineering from a reputed institute
• Experience in Golang, RoR, Unity, ML or Python will be an added advantage