Associate Product Manager

About GIGL

Location: Remote

Job Type: Contract

We are seeking a talented and creative video editor to join our team and help produce engaging content for our YouTube channel. The ideal candidate will have experience working with a variety of video editing software, strong attention to detail, and the ability to work efficiently under tight deadlines.

Responsibilities:

• Edit and assemble raw footage into cohesive, visually appealing videos
• Add graphics, music, and other elements to enhance the final product
• Collaborate with the rest of the team to ensure that videos meet the desired creative vision and goals

Requirements:

• Tool Proficiency in Adobe Premiere Pro, Adobe photo Shop, After Effects, Final Cut pro, DaVinchi resolve or similar video editing software
• 2+ years of experience as a video editor
• Strong portfolio of work demonstrating your editing skills
• Excellent communication and collaboration skills
• Ability to work independently and manage your own workload
  
  Apply who can create this type of similar Content:

1. https://www.youtube.com/watch?v=Fe2iQ1f-IYE">https://www.youtube.com/watch?v=Fe2iQ1f-IYE
2. https://www.youtube.com/watch?v=v2OYxD_7uuI&;t=40s">https://www.youtube.com/watch?v=v2OYxD_7uuI&;t=40s
3. https://www.youtube.com/watch?v=gHXaUDx7P0Y">https://www.youtube.com/watch?v=gHXaUDx7P0Y

Job type- Full-Time (15,000-30,000)

Part-time

If you are passionate about video editing and are looking to be a part of a dynamic team, we encourage you to apply for this exciting opportunity. Please include a resume, cover letter, and a link to your portfolio in your application.

About Merito :-

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

What you can expect as a Senior Frontend Engineer at HappyFox:

• You will consistently ship features and improvements with minimal guidance and support from other team members. 
• You’ll work alongside the Product, Design, and, Backend Engineering teams to iterate on new features within HappyFox products.
• You will advocate for improvements to product quality, security, and performance.
• You will solve technical problems of high scope and complexity.
• You will craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. 
• You will maintain and advocate for these standards through code review.
• You will recognize inefficiencies in our team, and propose solutions.

You should apply if:

• You have 5+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
• You have a sound knowledge of HTML, CSS, and JavaScript.
• You can clearly and concisely communicate complex technical, architectural, and/or organizational problems and propose thorough, iterative solutions.
• You are comfortable working in a highly agile, intensely iterative software development process.
• You have demonstrated the ability to onboard and integrate with an organization long-term.
• You have a positive and solution-oriented mindset.
• You have experience owning a project from concept to production, including proposal, discussion, and execution.
• You are self-motivated and self-managing, with strong organizational skills.

Requisites 

• Experience with software development in one or more programming languages with data structures/algorithms. 
• 1-year experience in software architecture/design. 

• 2 years of experience developing large-scale infrastructure, distributed systems and/or data management/storage technologies.  

Key Responsibilities: 

• Write and test production systems, with a broader understanding of the product. 
• Review code and provide feedback. Mentor engineers to take on bigger responsibilities. 
• Review and lead design discussions/reviews, with a long-term vision. 

• Set high-level engineering direction, and best practices and document educational content to save engineering hours. 
• Triage product or system issues. Mitigate and resolve production inefficiencies.  

Roles & Responsibilities

• Acquire targeted business clients by actively optimizing pipelines and sourcing new leads by a daily cold call on the field until they are engaged.
• Maintain relationships with prospective, new & existing clients to add on new services and increase the business revenue.
• Achieve forecasted sales goals. 
• Manage the sales funnel and source leads and take daily follow-up with them for acquisition
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate product presentation and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert 
• Meet customer requirements (responsive, schedule conscious, etc) and maintain a relationship
• Provide forecasts, reports, marketing intelligence, and competitor information to build strategies & increase business revenues.
• Attend and represent the Company at local and national exhibitions and meetings.
• On-board customers and keep the communication alive to build high CSAT scores.
• Handle after-sales services & queries of the client.

JD – Attached Sample Profile for Reference

1) WebFOCUS BI Reporting
2) WebFOCUS Adminstration
3) Sybase or Oracle or SQL Server or Snowflake
4) DWH Skills

Nice to have
1) Experience in SAP BO / Crystal report /SSRS/ Power BI
2) Experience in Informix
3) Experience in ETL

Responsibilities

• Technical knowledge regarding best practices of BI development / integration.
• Candidate must understand business processes, be a detailed-oriented person and quickly grasp new concepts.
• Additionally the candidate will have strong presentation, interpersonal, software development and work management skills.
• Strong Advanced SQL programming skills are required
• Proficient in MS Word, Excel, Access, and PowerPoint
• Experience working with one or more BI Reporting tools as Analyst/Developer.
• Knowledge of data mining techniques and procedures and knowing when their use is appropriate
• Ability to present complex information in an understandable and compelling manner.
• Experience converting reports from one reporting tool to another

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.