Associate Agency Development Manager

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Brand Strategist - Brand Consultancy Team

Experience Level: 3+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview: Are you a creative wordsmith with a passion for crafting engaging, informative, and long-form content? Our website team is seeking a talented Content Writer with 2-3 years of experience to join our dynamic and growing organization. In this role, you will be responsible for producing high-quality articles, blog posts, and web content that captivate our audience, drive organic traffic, and elevate our online presence.

Roles and Responsibilities:

● Define, plan, and execute brand research - primary and secondary.

● Plan & Conduct primary research by way of interviews, site visits, focus groups, etc.

● Plan & Conduct secondary research by way of brand audits and SWOT analyses to assess

strengths, weaknesses, opportunities, and threats.

● Develop brand positioning statements and value propositions that di

erentiate the company

in the marketplace.

● Collaborate with creative teams to develop compelling visual assets, marketing collateral,

and brand campaigns.

● Present brand strategies, recommendations, and campaigns

● Stay updated on industry trends, consumer preferences, and emerging technologies to

recommend innovative brand strategies and tactics.

Qualifications:

● Bachelor’s degree in Marketing, Communications, or a related field.

● Demonstrable experience as a Brand Strategist, Brand Manager, or similar role with a

minimum of 4-5 years in brand development and management.

● Experience in developing and launching successful brand campaigns.

● Strong analytical skills and ability to interpret data, consumer insights, and market research

findings.

● Creative thinker with a strategic mindset and a strong understanding of brand identity and

positioning.

● Excellent communication, presentation, and interpersonal skills, with the ability to influence

and collaborate e

ectively.

● Strong leadership and management skills.

● Ability to prioritise and manage multiple projects and deadlines in a fast-paced environment.

● Proficiency in branding tools and software, as well as Google Workspace and project

management tools.

Objectives of this role:

● Developing and implementing comprehensive brand strategies that align with the company’s

objectives and target audience preferences.

● Conducting branding focused market research and analysis to identify trends, competitive

insights, including conducting primary research to understand consumer behaviours that

inform brand positioning.

● Defining brand elements, including brand architecture, messaging, value proposition,

positioning, tagline, voice, and tone, to ensure consistency across all channels.

● Aiding design & content teams in properly understanding and implementing finalised

strategies

● Collaborating with cross-functional teams, including marketing, PR, and web to integrate

brand strategies into ongoing initiatives.

● Project ownership, coordination, and client management on key accounts.

Requesting you all to please attach your portfolios to the resume while applying, Profiles without portfolios will

not be reviewed.

We’re Hiring: Customer Support Executive – International (Voice & Chat)

Location: Kolkata

Shifts: Rotational (Day/Night)

Experience: 1–3 Years

Department: Customer Support / Operations

Job Summary:

We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you.

Key Responsibilities:

·      Own end-to-end customer interactions across voice and chat (international & domestic)

·      Deliver quick, accurate, and high-quality responses with a customer-first approach

·      Resolve queries and issues proactively with clear follow-through

·      Maintain clean and structured documentation

·      Ensure high service standards, customer satisfaction,

·      Operate with discipline by following SOPs, quality benchmarks, and processes

·      Stay flexible and aligned with global time zones and dynamic operational needs

Required Skills & Qualifications:

·      1–3 years of experience in customer support (voice and/or chat process)

·      Excellent verbal and written communication skills

·      Strong problem-solving and multitasking abilities

·      Ability to handle pressure and manage difficult customers professionally

·      Basic computer knowledge (MS Office, typing skills)

·      Good listening skills and attention to detail

·      Ability to work in rotational shifts (including night shifts) and rotational week offs

Preferred Qualifications:

• Experience in BPO/KPO or international call center environment
• Exposure to global customer handling and cultural sensitivity

Shift Timings:

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am

6 days Working (Rotational week-offs)

Position: Fashion Assistant (Retail Sales – Formal Wear)

Brand: Arrow

Location:

• LULU Mall, Cochin, Kerala
• MG Road, Cochin, Kerala

Job Description:

We are hiring Fashion Assistants for our premium formal wear brand Arrow. The role involves assisting customers, driving sales, maintaining store presentation, and delivering an excellent shopping experience.

Responsibilities:

• Greet and assist customers with product selection
• Maintain product display and store hygiene
• Achieve daily/weekly sales targets
• Provide styling suggestions and ensure customer satisfaction
• Handle billing and basic store operations

Requirements:

• Strong communication and interpersonal skills
• Good grooming and pleasant personality
• Prior experience in fashion/retail sales preferred (formal wear experience is a plus)
• Freshers with excellent communication skills are also welcome
• Willing to work 6 days a week in rotational shifts (10 AM – 10 PM)

Interview Drive Details:

Date: Friday, 10th October 2025

Venue: Pillar No: 650, Mahatma Gandhi Rd, near Imperial Trade Centre, Padma Junction, Kacheripady, Kochi – 682035

Time: 11:00 AM onwards

Power BI Analyst – EdTech (UAE Market)

📍 Location: Bangalore (Onsite)

🕔 Working Days: 5 Days

🏢 Industry: EdTech – Professional Training & Certification Programs

🌍 Market Focus: UAE

About Us – Learners Point

Learners Point Academy is a leading professional training institute in the UAE, empowering working professionals and organizations through globally recognised certification programs such as CMA, PMP, ACCA, CIA, and other corporate training solutions.

With a strong presence in the UAE market, we specialise in career-focused education, enterprise workforce development, and high-impact learning solutions designed to drive measurable professional growth.

As we expand our analytics capabilities, we are looking for a skilled

Power BI Analyst to support business intelligence and data-driven decision-making across our Professional Training Programs.

Role Overview

The Power BI Analyst will be responsible for transforming business, learner, and sales data into actionable dashboards and reports that enhance performance tracking, learner engagement, and revenue optimisation.

Key Responsibilities

• Design, develop, and maintain interactive dashboards using Microsoft Power BI
• Develop advanced reports using DAX, data modelling, and Power Query
• Analyze training program performance (enrollments, retention, completion rates, revenue)
• Build KPI dashboards for:
• Sales & Reactivation Team
• Academic & Training Team
• Leadership & Management
• Extract and manage data using SQL from databases and CRM systems
• Automate reporting processes and ensure data accuracy
• Translate business requirements into technical BI solutions
• Present insights through clear and compelling data storytelling

Required Technical Skills

• Strong experience in Power BI (Desktop & Service)
• Proficiency in:
• DAX (Measures, Time Intelligence)
• Data Modeling (Star & Snowflake Schema)
• Power Query (ETL)
• Good knowledge of SQL
• Advanced Excel (Pivot Tables, Power Pivot, Lookup Functions)
• Experience integrating data from CRM, LMS, or ERP systems

Industry-Specific Requirements (EdTech Focus)

• Understanding of:
• Learner engagement metrics
• Course completion & drop-off analysis
• Revenue per program
• Student retention analytics
• Experience working with Professional Certification Programs is an added advantage
• Familiarity with UAE market reporting standards preferred

Preferred Skills

• Exposure to Azure Data Services
• Dashboard design best practices
• Ability to manage large datasets
• Strong analytical mindset with business understanding

Soft Skills

• Strong communication & stakeholder management skills
• Business-oriented thinking
• Problem-solving mindset
• Attention to detail

Experience & Qualification

• Bachelor’s Degree in Computer Science, Data Analytics, Statistics, or related field
• 2–8 years of experience as a Power BI / Data Analyst (EdTech preferred)
• UAE or GCC market exposure is a plus

1. 5+ years of experience with a minimum of 3 yrs in Automation
2. Mobile testing experience with strong basics, understanding of testing and shipping releases on these platforms - iOS, Android, and Web
3. Prior experience in creating optimal test strategy - functional, non-functional, analytics, and automation
4. Experience with relational database and SQL queries
5. Experience of working with JIRA
6. Prior experience in working with tools like -
   1. Figma
   2. Datadog
   3. AWS

Required Experience

3 - 8 Years

Skills

Java/J2EE,

Spring,

microservices

+ 1 more

• Develop unit, integration, and functional tests within Grails/Java and contribute to new architectures design for multi-tier Java EE-based products in a SOA environment.
• Interact with Business Analysts to understand software build configuration and testing processes, documenting application functionality and programming accordingly.
• Collaborate with a talented software team to work on various types of applications, ensuring the building of backend APIs using Java-based technologies.
• Stay updated with the latest trends and technologies, conducting POCs on new technical stacks to support and maintain a portfolio of applications.
• Utilize core Java skills to define, design, develop, integrate, test, deploy, maintain, and troubleshoot applications and tools written in Java and other related languages.
• Provide technical expertise in Java development, including Spring, Hibernate, and building scalable solutions for large web application deployments.
• Participate in the full SDLC, from requirements and design to development, testing, and deployment, ensuring the implementation of best practices and industry-standard procedures.
• Possess hands-on experience with Java, J2EE, Spring Boot, microservices, and web services, while also demonstrating proficiency in writing enterprise-strength code and developing backend APIs.
• Work in an agile environment, supporting users by developing documentation and offering assistance with tools, while promoting established development standards and change control procedures.

Job Description:

Responsibilities:

• Backlog ownership: Work with the development pod as Product Owner
• Execution: Providing vision and direction to the Agile development team, and other stakeholders and creating / managing requirements
• Prioritization: Plan and prioritize the product feature backlog and development for the product
• Flow: Ensure that the team always has an adequate amount of tasks to work on
• Collaboration: Work with Development Managers, Solution Architect, Delivery, and the development team(s) on estimation in order to deliver the project or program
• Technical: Work with Solution Architects to define the technical solutions and strategy for the product features
• Quality: Work with QAs to understand, document, triage and fix live issues or bugs
• Planning: Provide backlog management, iteration planning, and elaboration of the user stories
• Expertise: Gain and maintain a deep understanding of cloud governance-based business processes and workload deployments providing focus and prioritisation to product development processes
• Product Management: Contribute to product strategy, proposition development, prioritisation and release planning 

Minimum Requirements:

• 5+ years of Product ownership or related experience, with a significant part of it working on Cloud and SaaS technologies
• Outstanding collaboration, communication, listening, presentation and leadership skills
• Comfortable being hands-on in a fast-paced, ambiguous and rapidly changing environment
• Strong champion of Agile product development and tooling
• Exceptional road mapping skills and product domain knowledge
• Deep analytical, problem solving and communication skills
• Highly organised with great project management skills
• Numerate and data driven decision-maker
• Self-starter, able to work with minimal guidance and adapt to changing requirements

Desired:

• Experience of different project management tools and methodologies
• Interest in new technologies and development processes
• Interest in SaaS & Cloud computing
• AWS, Azure or GCP certification preferred.

What you need to have:

• Any graduate degree    
• Proven experience in Sales and management of a Sales team
• Experience working in a startup, building the team from scratch.
• Strong leadership and communication skills
• A knack of strategizing to drive actual sales and maximize revenue

• Lead a full product development lifecycle from ideation, design, development, to roll out and support
• Own the delivery of multiple features of the product end to end while hands-on in development as well
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure)

1. 7+ Years’ of experience, managing teams of 5+ people
2. Must have excellent programming, debugging and scripting skills with a solid understanding of Object Oriented Design principles.
3. Proficiency in at least two of the following: Java, NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess
4. Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc
5. Hands on experience managing databases like MongoDB, Cassandra, Redis.
6. Exposure to event driven systems and event streaming engines like Kafka
7. Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.