Assoc.Technical lead

Job Description-

-Admission Counselling. 

-Lead Management. 

-Follow Ups.

-Daily MIS.

-Sales Coordinator/Counselling

Criteria & Other Info

- Salary up to 180000 LPA plus incentives

- Laptop Must.

- Minimum 0 to 1 Years of Sales Experience is Must.

- Weekly OFF Sunday.

- Fluency in English is a Must.

Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.

Position: Sales & Customer Support Executive (Female)

Roles and Responsibilities:

• Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
• Identify customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
• Maximize sales revenue by engaging in upselling and cross-selling of additional products or services.
• Provide personalized recommendations based on customer preferences and interests.
• Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
• Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
• Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
• Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
• Create product demonstration videos for customers requiring detailed insights into the products.
• Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
• Update and maintain the product catalog on the website and various online marketplaces.

Key Skills and Qualifications:

• Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
• A customer-centric, approachable, and professional demeanour.
• Strong organizational skills with a methodical approach to customer follow-ups.
• A minimum of 1-2 years of relevant experience in the retail or customer service sector.
• Basic proficiency in photography and digital content creation.

Role and Responsibilities

● Work on improvements to be made to Tikitoro’s Shopify website

● Fix any bugs, detect and troubleshoot theme related issues

● Use Shopify liquid, JS, CSS and HTML to deliver interfaces as required

● Work with the website maintenance agency to ensure that all maintenance tasks are done correctly and on time

● Run periodic tests of the site to check that everything is in order

● Integrate 3rd party APIs as and when required

● Implement changes for SEO and also CRO best practices, as and when required

Requirements and skills

● Min 2 years of professional experience in working with Shopify

● Strong knowledge of Liquid

● Ability to create new Shopify themes and modify existing theme templates

● Experience with top Shopify apps and the ability to configure them

● Good working knowledge of HTML, CSS and JS

● Working knowledge of SEO and experience in making site improvements from an SEO perspective

● Strong debugging and troubleshooting skills

● Dynamic and self-driven

● Ability to adapt and grow in fast-paced start-up environment

Role Description

This is a full-time on-site role for a Digital Marketing Specialist. The Digital Marketing Specialist will be responsible for the day-to-day tasks of managing and executing social media marketing campaigns, analyzing and reporting web analytics, creating and implementing online marketing strategies, and ensuring effective communication with internal and external stakeholders.

Qualifications

• Digital Marketing and Online Marketing skills
• Social Media Marketing skills
• Web Analytics skills
• Strong experience in PPC management
• Ability to collaborate and communicate with cross-functional teams
• Knowledge of SEO and SEM principles
• Experience with Google Analytics, AdWords, and social media analytics platforms
• Bachelor's degree in Marketing, Communications, or a related field

Job description

Looking for a skilled word press developer responsible for both front-end and back-end development including the implementation of WordPress themes and plugins as well as site integration and security update.

In this role you will:

• Design and build the website's front end.

• Create the website architecture.

• Generate WordPress themes and plugins.

• Trouble shoot content issue.

We are looking for someone who has:

• Bachelor’s degree or equivalent experience in web designs.

• Experience of minimum 1 year in WordPress

• Knowledge of front-end technologies including CSS, HTML, java script, and jQuery.

• Must have good knowledge of PHP, and MySQL also.

SALARY: Up to 3.6LPA

Job Type: Full-time

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule

• Health insurance

• Paid sick time

• Paid time off

• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

• Overtime pay

• Performance bonus

Ability to commute/relocate:

• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)

• WordPress: 1 year (Required)

If you can put one leg into the analogue world and another leg into the digital world to quickly translate business objectives into technical recruitment into software screens... If you think the computer screen is the world that you really want to make an impact on it is more significant than life. Then come join us.

Think you’ve got it in you? Let’s check the requirements:

• Excellent verbal and written communication skills (They always say communication is key, don’t they?)
• Time management (Time is always of the essence at iThink)
• Organisational skills 
• Be well versed with the draw.io tool or any flow chart-making tool (going with the flow is good, but so is planning!) 

And that’s it! 

What duties does the job involve?

During your time as a Business Analyst on our ITL team, you will be:

• Enjoying your time with us

This we can assure you of, but apart from it, you will be required to:

• Creating technical reports, activity diagrams, BRD, FRD and manuals for the team (help us help others?)
• Developing workflow charts for system changes
• Monitoring each project's progress and optimising processes (concrete results for our efforts, you know?)
• Work as a SPOC between the Tech and Marketing Team and other stakeholders (like we said, coordination skills are a must!)
• Collaborate with project sponsors to determine project scope and vision (great minds don’t always have to think alike!) 
• Require Knowledge of the Balsamiq Tool.
• Should have a basic understanding of Figma.

• Expert on cloud security, CASB, proxy & content filtering solutions.
• Good knowledge on network security concepts.
• He will be expected to work in Security operations with normal shifts but should be ready to support 24*7 in case of critical issues or scheduled activities.
• Should have good hands on experience on ITSM process.  
• He will also be required to work on new technology evaluation by working with OEMs

Senior Product Owner (Digital Transformation)

Executive Summary
Are you looking to level up? The Senior Product Owner (Digital Transformation) role at FirstPrinciples and the partner that you will be staffed with is a multi-million dollar digital transformation initiatives on web and mobile with one of the largest large Luxury Home Builders in the United States.

About FirstPrinciples & The Role

FirstPrinciples is a Tech Holding company with a Venture Studio as part of its holdings. One part of the Venture Studio business at FirstPrinciples is about working with large enterprises on long-term digital transformation initiatives within their organization. The position that we are currently hiring for involves a multi-million dollar digital transformation initiatives for one of the largest Luxury Home Builders in the United States. Our scope involves working as expert consultants to advice and execute on upgrading the IT & Tech different internal and stakeholder facing systems within their organization. We are working on both web and mobile platforms. 

Who is This For

This is for an experienced Product Owner/Manager who is looking to take their career to the next stage by working on a large scale initiative that will challenge and extend their current capacities.

At FirstPrinciples, we truly act as a Tech Strategic Consultant along with having the operational capacity to implement the suggested recommendations. This role is for someone who is able to provide recommendations to the client while having the ownership of the end deliverables. While we have technical leaders also staffed within this partnership, we are looking for someone who can talk the talk with senior engineers and tech architects and understand their recommendations and its implications. 

Requirements

• One of the following certifications (PRINCE2, CSP, CAPM, CBAP (BABOK), Agile, CSP, CSPO, PMPO)
• Experience in independently managing, End-to-End Business Analysis, Product Analysis, Project Management for complex IT Projects and Products / Apps
• Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
• Managing scope via release management and planning and creating User-Stories, Running Sprints Cycle and Experience working with a team of 15-20 resources
• Requirements Gathering, Requirements Analysis, Requirements Management, Requirements Elicitation, Requirements Matrix (RTMs)
• Experience in Developing Low-Level and High-Level Prototyping using Wireframes tools (using any of the latest wireframing tools, such as JustInMind, Adobe XD, MockFlow, etc)
• Ownership of the Product Backlog & Deliverables and developing the User Stories & Release Planning
• Experience in Writing and Maintaining Business Requirement Documents (BRD) or PRDs and Functional Specification Document (FSD), Software Requirements Specification (SRS)
• Should have experience in creating Project Budgeting, Creating Efforts Estimations (EE), Presentation Decks, and Clean Documentation 
• Experience in Writing Test Cases and Managing UAT and Deployment 
• Analysis: GAP, Fish-bone Analysis, RCA (Root Cause Analysis), MoSCOW
• Experience in Consulting clients on Problem Statements V/s Solution Building based on AS-IS and TO-BE
• Experience converting Business Cases to Technology case and Building Products from scratch thus Translating Business Requirements into Software Requirement Specifications
• Interacting with the Technical team to ensure Delivery and Implementation of the Software Solution/Projects
• Client Relationship Management, Excellent at English Speaking, and Written Communication
• Understanding of Change Management, Risk Management and Project Management

Management Skills

1. Excellent Written and Oral Communication Skills and Etiquettes
2. Excellent Presentation Skills 
3. Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients
4. Experience dealing with Pressure and Meeting strict Project Deadlines
5. Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget
6. Conflict and Resolution Management
7. Prior experience in operations management - good to have 
8. Experience working with US Clients

TechStack & Platform

1. MEAN Stack (Web)
2. Native iOS & Android (Mobile)
3. AWS