Assoc.Technical lead

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Company: Billion-dollar US-based Retail

About the Role:

We are seeking a talented and experienced Fullstack Engineer with a strong focus on frontend development to join our dynamic team. You will work with modern web technologies to design and implement highly scalable and user-friendly interfaces for our global e-commerce platform. This is a hybrid role requiring 3 days a week from the office and 2 days remote.

Key Responsibilities:

Develop and maintain high-performance web applications with a primary focus on frontend features.

Collaborate with designers, backend engineers, and product managers to deliver seamless user experiences.

Write clean, maintainable, and scalable code using React.js, Vue.js, and other modern frameworks.

Integrate and optimize backend services using Node.js and PostgreSQL.

Participate in code reviews, mentoring sessions, and team discussions to uphold engineering excellence.

Stay up-to-date with emerging trends and technologies in fullstack and frontend development.

Required Skills and Experience:

8+ years of professional experience in software development, focusing on fullstack engineering.

Strong proficiency in React.js and/or Vue.js for frontend development.

Solid understanding of Node.js for backend services.

Experience with relational databases like PostgreSQL.

Proficiency in building responsive, cross-browser-compatible, and accessible user interfaces.

Familiarity with agile development methodologies and version control systems like Git.

Excellent problem-solving skills and the ability to work effectively in a team-oriented environment.

Preferred Qualifications:

Previous experience in the retail/ E-commerce / and finance domain a plus.

Job Title: Social Media Specialist

Coincrowd is an innovative Fintech company. We offer a crypto platform for seamless payments, Crypto Vouchers, crypto trading, portfolio management, real time market data, breaking news and powerful analytics.

Website: https://coincrowd.com/   

Domain : Finance, Blockchain, Crypto

Role :  Permanent full time Employment 

Job Location : Work from Home / Remote

Overview: We are looking for a creative and driven Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and executing social media strategies to enhance our brand presence, engage our community, and drive growth in the cryptocurrency sector.

Responsibilities:

• Develop and implement social media strategies that align with the company’s goals and target audience within the cryptocurrency space.
• Create and curate engaging content for various social media platforms such as Twitter, Facebook, LinkedIn, Instagram, and others.
• Monitor trends in the cryptocurrency industry and leverage them to create timely and relevant social media content.
• Engage with our community and followers on social media channels, responding to comments, messages, and inquiries in a timely and professional manner.
• Collaborate with the marketing and content teams to ensure consistent messaging across all social media platforms.
• Analyze and report on social media performance metrics using tools like Sprout Social, Hootsuite, or native platform analytics.
• Stay updated with the latest social media trends, tools, and best practices in the cryptocurrency and blockchain space.
• Implement paid social media campaigns to promote products, events, or initiatives within the cryptocurrency industry.
• Monitor and manage the company's reputation on social media, addressing any issues or concerns that arise.

Requirements:

• Proven experience as a Social Media Specialist or similar role, preferably within the cryptocurrency or fintech industry.
• In-depth knowledge of social media platforms, algorithms, and best practices.
• Passion for and understanding of cryptocurrency, blockchain technology, decentralized finance (DeFi), NFTs, and related topics.
• Strong written and verbal communication skills with the ability to create compelling and engaging social media content.
• Experience with social media management tools and analytics platforms.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Creative thinking and problem-solving skills with a proactive and entrepreneurial mindset.
• Bachelor’s degree in Marketing, Communications, Business, or a related field (preferred).

What We Offer:

In recognition of your valuable contributions, you will receive an equity based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.

• Experience as a SAP Consultant with at least one end-to-end SAP implementation project.

• Hands on experience in the requirements gathering/ fit-gap, design/blueprinting and configuration/customization phase of SAP transformation programs.

• Deep understanding of business processes as well as good knowledge of technical issues in the area of financial modules.

• Very good command of English.

• Team management and project management skills as an asset.

We are looking for a hands-on iOS Developer to join our mobile team. The apt applicant must have iOS software development skills, a passion for delivering high-quality, rock-solid apps. iOS programming works closely with other app development and technical teams.

• Translate designs and wireframes into high-quality code.
• Design, build and maintain high performance, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Bachelor's degree or higher in Computer Science and minimum 4 years of Software Development experience- Knowledge of Mobile automation and experience on platforms such as espresso
• Knowledge of application profiling and performance monitoring tools such as iOS profiler, AppDynamics, Dynatrace, etc.
• Excellent coding skills in an object-oriented language.
• Experience with offline storage, threading, and performance tuning
• Have published at least one original iOS app.- Understanding of Apple's iOS design principles and interface guidelines- Strong knowledge of iOS UI design principles, patterns, and best practices

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Empuls.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

• Experience in corporate training with minimum 3.5 years of experience in Technical training
• Exposure into C#.Net, ASP.NET, MVC-5, SQL database, HTML-5, CSS-3, Javascript, AngularJS.
• Concepts on ASP.Net MVC and Web API, .Net Core, latest version of .Net core.
• Candidate should have good Presentation, verbal & written communication Skills.
• Good to have Microsoft certification on MVC and implementation knowledge on AngularJs. 

If you are a great Java developer with experience in building scalable SaaS web applications and looking for an opportunity in building world-class products using cutting-edge technologies, please read on.

Nimesa is a Data Protection & Copy Data Management company creating an enterprise-class Backup & Recovery solution. Our product can cater to the needs of the enterprise AWS users who are looking for a 360 Data Protection solution that can do more than just Backup & Recovery.

As a Senior R&D Engineer, You will

• Design and build scalable complex systems with Java and Spring
• Contribute to the development of new features, debugging, and deliver timely fixes
• Perform peer code reviews in order to ensure quality standards

• Experience with Java, Spring Boot, AWS.
• Good at Design patterns, Algorithms.
• Experience with relational databases like PostgreSQL and MySQL
• Good understanding of web programming like REST and HTTP
• Strong Knowledge of Java Concurrency and Collection frameworks
• Knowledge of microservices architecture, messaging systems (RabbitMQ or Kafka), and docker is good to have
• Insights on workings of Database, Queues, Cache, servers.