Sutherland Global Services

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.

Founded with the mission to fix the broken outsourcing model, ThinkGrid Labs is a globally distributed technology company helping businesses design, build, and scale digital products. From AI-powered solutions to cloud-native applications and APIs, we partner with startups and enterprises to deliver software that is scalable, compliant, and future-ready.

Why ThinkGrid?

We’re not just another services company - we act as an extension of our clients’ teams, taking ownership from ideation to delivery. Our focus is on high-quality engineering, design excellence, and long-term partnerships, which is why we’re consistently rated 4.8/5 by clients on Clutch.

Milestones & Impact

• Built scalable platforms for fintech, healthtech, logistics, and SaaS companies across the globe.
• Grew into a globally distributed team across India, Australia, and beyond.
• Delivered solutions that handle millions of API calls and large-scale cloud workloads daily.
• Recognized by clients for our speed, collaboration, and reliability.

Culture & Careers

At ThinkGrid Labs, you’ll work in a remote-first, global team that values autonomy, curiosity, and impact. We give every team member the chance to own features end-to-end, experiment with new technologies, and see their work make a direct difference.

We thrive on:

• 🌍 Distributed collaboration
• 🚀 Continuous learning
• 🤝 People-first partnerships

👉 Join us to build technology that actually matters. Explore open roles on our LinkedIn Careers Page.

We started with a simple question: w̲h̲a̲t̲ i̲f̲ y̲o̲u̲r̲ t̲e̲a̲m̲ c̲o̲u̲l̲d̲ f̲o̲c̲u̲s̲ o̲n̲ w̲h̲a̲t̲ t̲h̲e̲y̲ l̲o̲v̲e̲ m̲o̲s̲t̲?̲

𝐎𝐮𝐫 𝐚𝐧𝐬𝐰𝐞𝐫:

AI voice employees that handle the work nobody wants to do. Customer calls at 11 PM. Follow-ups that slip through the cracks. Onboarding that takes forever. These aren't just tasks—they're the things that keep great people from doing great work.

𝐖𝐡𝐚𝐭 𝐰𝐞'𝐯𝐞 𝐥𝐞𝐚𝐫𝐧𝐞𝐝:

The best technology feels invisible. Our AI employees don't feel like software—they feel like that reliable teammate who just gets things done. No hand-holding, just consistent results that make everyone's day better.

𝐇𝐨𝐰 𝐰𝐞 𝐭𝐡𝐢𝐧𝐤 𝐚𝐛𝐨𝐮𝐭 𝐢𝐭:

This isn't about replacing anyone. It's about giving your team superpowers. When AI handles the repetitive conversations, your people can focus on solving problems, building relationships, and creating things that matter.

𝐖𝐡𝐚𝐭 𝐝𝐫𝐢𝐯𝐞𝐬 𝐮𝐬:

Every business has incredible people doing mundane work. We think that's backwards. So we built AI employees that free up human potential—one conversation at a time.

We're not trying to change the world overnight. We're just making tomorrow a little better than today, for teams who believe work should be meaningful.

Ready to give your team superpowers?