Assistant Professor - Psychology / Visual Communication

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

Job Title: Telesales / Telecaller

Location: Thane

Company: WatchYourHealth.com India Pvt. Ltd.

Job Summary:

We are hiring enthusiastic Telesales Executives / Telecallers who are fluent in English, Marathi, and Hindi. The role involves making outbound calls to customers, explaining products and services, and closing sales.

Key Responsibilities:

Make outbound calls to potential and existing customers.

Explain our healthcare products and services in a clear and convincing manner.

Maintain records of conversations and update CRM systems.

Follow up on leads and achieve daily/weekly/monthly sales targets.

Handle queries and resolve issues with a customer-first approach.

Requirements:

Fluent in English, Hindi, and Marathi.

Good communication and persuasive skills.

Minimum 12th Pass / Graduate (any stream).

Prior telesales or customer service experience preferred but not mandatory.

Salary Offered: ₹11,000 – ₹14,000 per month

Additional Benefits: PF + Incentives

How to Apply: WhatsApp HR Sukanya Tambe

• 2.5+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Experience in AWS.
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

We are Urgently Hiring for Senior Software Engineer( Dot Net Developer )

Skills Required :

 BS degree in Computer Science, or Math or Engineering or equivalent

 At least 5 years of application development experience in C#, http://asp.net/" target="_blank">ASP.Net and SQL Server.

 Demonstrated ability to write SQL queries and use of Microsoft SQL Server database tables and

connectivity.

 A strong background in programming

 Must be proficient in the following languages and technologies

o .NET

o C#, http://asp.net/" target="_blank">ASP.Net, MVC

o SQL Server 2016

o JavaScript, jQuery

o .NET Core

 Experience with JIRA

 Familiarity with design patterns

 Work experience in Agile development methodology

 Strong communication and collaboration skills

 Detail-orientated, “get it done” attitude and proactivity

 Willingness to have fun and work as part of an international and diverse team

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
• Educate customers on services and processes.
• Escalate any issues to the Team Leader.
• Achieve agreed KPIs and Objectives.
• Adhere strictly to shift schedules.
• Adhere to laid down internal policies, procedures and processes.
• Work collaboratively with the team.
• Candidates from voice/non- voice both will be fine. 
  Experience with the SAAS model will be an added advantage. 
  Ecommerce background will be an added advantage. 
  Communication skills should be good in verbal and written communication.

JAVA, JSP, jQuery, Servlet, Hibernate, Spring MVC, Spring boot, SOAP and REST Web Services, Microservices, knowledge of SQL query, build tool like Ant and Maven, very good analytical and logical skills.

Good to have: Redis and Memcached cache management, JBOSS 7 and above, API gateway, Apache, EJB

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript)
• Knowledge of multiple back-end languages (e.g. Javascript, PHP, WordPress) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache)
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field