Store Manager

Store Manager – Key Responsibilities

1. Stores & Inventory Management
2. Material Receipt & Inspection Coordination
3. Raw Material Storage & Preservation
4. Turbine Components & Parts Management
5. Material Identification & Traceability
6. Inventory Control & Stock Accuracy
7. Material Issue to Production
8. Production Material Planning & Coordination
9. Spare Parts & Consumables Management
10. Minimum & Maximum Stock Level Monitoring
11. Purchase & Procurement Coordination
12. Vendor Material Receipt Coordination
13. GRN & Documentation Management
14. ERP / Inventory System Management
15. Stock Verification & Cycle Counting
16. Periodic Physical Stock Audit
17. Slow-Moving & Non-Moving Inventory Control
18. Material Shortage & Excess Stock Management
19. Quality & Inspection Coordination
20. Safety & 5S in Stores
21. Warehouse Space & Layout Management
22. Dispatch & Packing Coordination
23. Turbine Project Material Tracking
24. Project-Wise Material Allocation
25. Inventory Reports & MIS
26. Team Supervision & Workforce Management
27. Interdepartmental Coordination
28. Cost Control & Inventory Optimization
29. Statutory & Company Compliance
30. Continuous Improvement in Stores Operations

Job Description – Retail Sales / Customer Service

Position: Retail Sales Executive / Customer Service Executive

Industry: Apparel / Fashion Retail

Locations: Mumbai & Jaipur

Experience: Relevant experience in an Apparel Retail Brand

Employment Type: Full-Time

About the Role

We are looking for an energetic and customer-focused Retail Sales / Customer Service Executive to join our apparel retail team in Mumbai and Jaipur.

The ideal candidate must have prior experience working with an apparel/fashion retail brand and should possess excellent communication and customer-handling skills. The candidate will be responsible for delivering a premium in-store customer experience while achieving sales targets.

Key Responsibilities

• Welcome and assist customers in the store and understand their requirements.
• Provide personalized product recommendations based on customer preferences, occasion, size, and budget.
• Achieve individual and store-level sales targets.
• Explain product features, fabrics, fits, sizes, pricing, and promotions to customers.
• Maintain strong customer relationships and encourage repeat purchases.
• Handle customer queries, feedback, exchanges, and complaints professionally.
• Maintain proper product presentation, visual merchandising, and store standards.
• Ensure merchandise is properly displayed, tagged, sized, and replenished.
• Assist customers with trials, product selection, and styling suggestions where required.
• Coordinate with the store team for stock availability and customer requirements.
• Maintain accurate records of sales, customer interactions, and daily store activities.
• Support stock counting, inventory management, inward/outward processes, and stock replenishment.
• Ensure smooth billing and coordination with the cashier/POS team.
• Follow company policies and standard operating procedures.
• Maintain a clean, organized, and premium shopping environment.
• Stay updated on new collections, product launches, offers, and brand guidelines.

Required Skills & Qualifications

• Graduate/12th pass or equivalent; relevant retail qualification will be an advantage.
• Previous experience with an Apparel/Fashion Retail Brand is mandatory.
• Good English and Hindi communication skills.
• Strong customer-handling and interpersonal skills.
• Excellent verbal communication and presentation skills.
• Positive, confident, and customer-oriented personality.
• Strong sales and target-achievement mindset.
• Basic knowledge of POS systems and MS Office will be an advantage.
• Good understanding of apparel, fashion, fabrics, sizes, and styling will be preferred.
• Ability to work in a fast-paced retail environment.
• Willingness to work in shifts, weekends, and during peak retail periods.

Mail updated resume with salary details-

Email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743

Daily / Shift Duties

üConduct pre-opening inspection of the outlet, including cleanliness, equipment readiness, stock position, staffing, ambience, and checklist completion.

üLead daily team briefing covering targets, guest focus points, menu availability, priorities, and service reminders.

üRemain visible during service periods to monitor guests, coach staff, remove bottlenecks, and intervene before issues escalate.

üCheck in with guests actively, especially during busy periods or after recovery situations.

üReview billing trends, sales opportunities, stock concerns, wastage, and service bottlenecks through the day.

üEnsure opening, mid-shift, and closing reports are completed accurately and on time.

üHandle escalations relating to product quality, delay, staff conduct, refunds, and exceptional guest requests.

üReview team performance daily and provide immediate coaching or recognition as required.

üVerify closing discipline including cash, inventory concerns, unresolved complaints, hygiene closure, and next-day readiness.

Knowledge, Skills & Behavior Standards

üStrong outlet leadership, team supervision, and floor presence.

üHands-on understanding of restaurant/cafe operations across service, kitchen coordination, cash, stock, hygiene, and guest handling.

üExcellent guest relations and complaint-handling capability with mature judgement.

üCommercial awareness of sales drivers, labor productivity, wastage control, and customer retention.

üAbility to train, coach, correct, and motivate teams consistently.

üGood reporting discipline, accountability, and attention to detail.

üDecisive, calm, solution-oriented, and willing to do what managers sometimes forget: manage.

Performance Measures

üGuest satisfaction scores, repeat guest feedback, and complaint resolution quality.

üSales achievement, average bill value, upselling conversion, and productivity targets.

üSOP compliance, checklist completion, audit readiness, and hygiene scores.

üTeam punctuality, grooming, training completion, and attrition control.

üWastage control, stock discipline, and operational error reduction.

üOverall outlet readiness, smooth service flow, and management confidence in the unit.

Minimum Preferred Profile

ü3–7 years of relevant hospitality, restaurant, QSR, or cafe operations experience, with at least some team leadership exposure.

üStrong service mindset with practical experience in outlet opening/closing, guest handling, and people management.

üComfort with POS reports, shift planning, and basic commercial tracking.

üDiploma/degree in hospitality preferred but not mandatory for a proven operator.

Fashion Consultant – Pretline Brand

Location - Delhi

Brand - Vaayu | www.vaayu.co.in

About OSAA by Adarsh:

OSAA by Adarsh is a luxury couture label known for its intricate craftsmanship, rich, textiles, and timeless silhouettes. Rooted in Indian heritage yet defined by modern artistry, OSAA creates ensembles that celebrate culture through contemporary design expression.

Role Overview:

• As a Fashion Consultant for our Pretline brand, you will serve as a trusted style advisor to our HNI and UHNI clientele, offering bespoke fashion guidance and delivering an exceptional luxury experience.
• This role requires a deep understanding of craftsmanship, client psychology, and brand storytelling.
• You will be the bridge between our creative atelier and the client’s vision, ensuring every creation reflects the brand’s artistry and heritage.

Key Responsibilities

• Deliver one-on-one, elevated styling consultations to VIP and couture clients in line with the brand’s aesthetic and standards.
• Guide clients through the couture selection, design, and customization process with discretion, empathy, and expertise.
• Cultivate long-term relationships with UHNWIs, celebrities, and global tastemakers, ensuring personalized service and loyalty.
• Collaborate closely with atelier, design, and production teams to ensure each custom order aligns perfectly with client expectations.
• Maintain in-depth knowledge of current collections, archival pieces, and relevant fashion history.
• Proactively engage clients through seasonal previews, trunk shows, private appointments, and exclusive pre-orders.
• Uphold and project the brand’s values, heritage, and aesthetic, always demonstrating exceptional taste and cultural sensitivity.

Key Qualifications:

• 3–5 years of experience in luxury fashion, personal styling, or pretline client relations
• Strong understanding of fashion history, craftsmanship, fabrications, and silhouettes
• Proven ability to build and maintain relationships with elite and high-profile clients
• Demonstrated success in achieving or surpassing sales and service targets within a luxury
• environment.
• Exceptional interpersonal, communication, and presentation skills
• Discretion, elegance, and a genuine passion for Pretline fashion

Work Location: on-site