Assistant Director

Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

Roles & Responsibilities

• Curate accurate and compelling product listings for the brand’s website & marketplaces like Amazon, Flipkart, Pepperfry, etc.
• Collaborate with teams to gather and update product information.
• Maintain consistent catalog formatting and apply SEO practices depending on type of platform.
• Be proactive in analyzing listing performance and identifying enhancement opportunities.
• Maintain the upload TAT target.
• Participate in the identification and correction of product errors and investigate catalog-related complaints.
• Coordinate with internal teams to ensure accurate and timely listings.
• Contribute information, ideas, and research to help develop and improve the quality of listings.
• Stay updated on industry trends and implement best practices.

Requirements:

• Proven catalog management expertise.
• Minimum 1-year experience in Amazon & Flipkart listing .
• Any Graduate Degree.
• Familiarity with e-commerce platforms and cataloging.
• Strong organizational and communication skills.
• Problem-solving with adaptability.
• Excellent interpersonal communication skills.
• Good excel knowledge.
• A keen interest in and knowledge of Sleep Solution related brands.
• A keen eye for details.
• Previous e-commerce experience is a plus.

What's in it for you?

- You get to drive the D2C revolution in India.

- Opportunity for professional growth.

- Direct exposure to running a business.

- Great peers, you can learn from.

- A chance to join a collaborative and dynamic team dedicated to enhancing the customer experience.

JD for Sales and Marketing: 

• Build and maintain strong relationships with architects, consultants, contractors, and developers.
• Prepare and deliver technical presentations
• Conduct market research to identify trends, competitor activities, and emerging technologies.
• Represent the company at trade shows, exhibitions, and industry networking events.
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•  Skills & Competencies
• Strong knowledge of facade systems, materials (glass, aluminum, stone, composites), and Building material.
• Excellent communication, presentation skills.
• MBA in marketing/BBA

📢 WE ARE HIRING — Logistics Executive

📍 Location: Amritsar

🧑‍💼 Employment Type: Full-Time

📅 Experience: 6+ Years

**📘 About the Role

We are seeking a proactive and experienced Logistics Executive to join our Commercial Operations team. The ideal candidate will have strong knowledge in freight logistics, international shipping, documentation, and shipment coordination. This role involves managing daily logistics operations, negotiating freight rates, handling documentation, tracking shipments, and coordinating between various stakeholders to ensure timely delivery and compliance.

🛠 Key Responsibilities

Logistics & Operations (Primary Duties):

• Update and communicate daily freight rates to the team.
• Negotiate competitive ocean freight rates and prepare quotations.
• Arrange vessel and container bookings and monitor shipments.
• Track export documentation and coordinate with forwarders and CHA.
• Maintain shipment status updates and prepare MIS reports.
• Monitor container stuffing and movement until delivery.
• Coordinate with accounts, vendors, and third-party agencies for invoicing and shipment releases.
• Handle troubleshooting and logistics-related challenges. V

Reporting & Administration:

• Maintain accurate documentation, filing, and records of all logistics activities.
• Prepare periodic logistics reports and support audit requirements.

Ad-hoc & Strategic Activities:

• Support creation and revision of Standard Operating Procedures (SOPs).
• Assist reporting managers/directors with special logistics projects.
• Participate in vendor and forwarder meetings as needed.

🎯 Qualifications & Requirements

• Education: Any Graduate / Diploma.
• Experience: Minimum 3 years in logistics, preferably with shipping lines, freight forwarders, or CHAs.
• Advanced proficiency in MS Excel and MS Office.
• Strong communication, time-management, and reporting skills.
• Excellent documentation and correspondence abilities.
• Ability to work collaboratively and deliver timely reports. Velvet Jobs
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Qualifications

• someone has IT/technical background to improve the IT operations
• Account Management and Sales skills
• Experience in Sales Management
• Digital Media and Digital Marketing skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Knowledge of e-commerce and online marketing
• Strong analytical and problem-solving skills

Role Description:

This is a full-time on-site role for a Digital Sales Manager at Bigpage. The Digital Sales Manager will be responsible for selling software, website design, Facebook marketing, SEO, PPC, Social media, digital media, and digital marketing.

The role involves day-to-day tasks such as creating and implementing sales strategies, maintaining client relationships, and utilizing digital marketing techniques to drive sales.

• Prepare sales proposal with quality and concise information
• Follow up the prospects on a regular basis to increase the sales
• Build a strong communication process for team and clients
• Weekly or Biweekly training and coaching to improve communication, sales and after sales
• Build a 30, 90 and 180 days plan to improve the new sales pipelines and renewals
• Report to management with actionable insights (i.e: Critical business issues, opportunities, key actions need to be taken, etc.) on regularly basis

- Create email marketing campaigns to promote products or services.

- To plan, execute, test, establish best & effective email marketing practices.

- Purge non-deliverable email addresses and opt-outs

- Create email marketing strategy for leads as well as existing clients

- Create and maintain email marketing reports to improve efficiency 

- Maintain domain reputation and In-boxing rates for all our email campaigns 

- Plan and maintain email calendar for all the brands 

- Maintain lists and database for efficient execution

- Single handedly responsible for execution of all email marketing campaigns 

Our ideal candidate is comfortable collaborating with Product Owners, UX and UI Designers, Data Scientists and senior technical team members to build sound solutions to complex business challenges. A Self-starter and problem-solver will thrive in this position.

You should be strong JavaScript developer comfortable in all areas of the software development lifecycle and have experience with React, Node, Mongo, MySQL and Express in a scalable production environment. Some Python and familiarity with AWS would be welcomed.

Focus Areas and Core Responsibilities

Accountable for day-to-day implementation and launch of product roadmap features and updates.

Collaborate with Data Science, Tech and UX teams to create systems design and information architecture based off of user stories and requirements. Ensure test cases are properly written.

Maintain and work on the continuous improvement and development of company tools.

Coordinate with dev ops and QA to ensure continuous integration and deployment of production ready code.

Skillset, Qualifications, and Experience

• 5+ years of web application development experience including strong working knowledge of JavaScript, ReactJS, NodeJS, Mongo and Express.
• Familiar with asynchronous programming and object-oriented programming best practices. Must have prior experience with MVC design pattern
• Experience with node and linux commands necessary for debugging installations and deployment locally and on cloud services such as AWS
• Strong familiarity with a variety of APIs and RESTful interfaces
• Familiar with various methods for performance optimization
• Ability to work with UX/UI team to create a frictionless user experience and pixel perfect web components and data visualizations
• Experience integrating security best practices into the SDLC
• Expert level Git, including branching and best practices to resolve merge conflicts
• 1+ years of Agile development experience
• Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
• Excellent communicator who can work independently and be a team player
• Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges