• The candidate will help the Product Manager define, execute, and deliver projects (Web and mobile) and services based on product roadmap that adds great value to our organization.
• The candidate will participate in developing the strategy and vision for the line of business, and look after product roadmaps and features based on team strategy.
• This role is inherently cross-functional -- you will work closely with engineering, design, SEO, sales and editorial teams to bring features to market and develop and grow new business opportunities for Taxmann.
Job Responsibilities
• Ownership of the product: Oversee and manage the product on daily basis.
• Collaborate with design, technology and development team to develop a deep understanding of users, identify gaps in core product functionality, help build right set of features and track adoption for same
• Understand and communicate accurately the product vision and features to all stakeholders
• Rigorously monitor key performance metrics and coordinate with various teams to take corrective actions if needed
• Understand the competitive climate and have a point-of-view on how to deliver scalable products
• Define and conduct market research to gain better understanding about user behavior and competition. Gather information and data from multiple sources (consumer research, partners, competitive analysis), develop insights and translate findings into actionable insights
• Provide analytics-based insights to help iterate on the product to make it more useful to customers
What we expect
• B.Tech / MBA
• 0- 2 years of experience in online B2C product related role
• Keen desire to learn and build new products
• Ability to analyze data quickly - comfortable with tools like Google Analytics, Hotjar, Clevertap etc.
• Good communication skills both Written and Verbal
• Hands on working knowledge of MS Office (Excel, Word, PowerPoint)
• Should be a multi tasker
About Taxmann Publications
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About HighLevel
Founded in 2018, HighLevel LLC (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools in the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies, and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services, and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, Omni-box communications, social media, invoicing & payments to name a few. We currently service over 51,000+ agencies and 400,000+ small & medium businesses with a 900+ strong team that works remotely across 20+ nations. We encourage you to check out our YouTube channel to learn more about our platform
https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the role
HighLevel Inc is actively seeking a dynamic Product Manager to spearhead Support operations and AI products within our team. In this influential role, you'll be at the forefront, identifying opportunities, conducting proof of concepts, shaping user experiences, and crafting innovative solutions.
Collaborating closely with diverse teams, including engineers, marketers, support agents, and customer success, you will play a pivotal role in defining, prioritizing, and bringing to fruition groundbreaking solutions. Your efforts will not only contribute to keeping HighLevel's support costs in check but also ensure utmost customer satisfaction.
As the Product Manager for Support AI, your key objectives are to:
- Leverage AI/ML methodologies to intelligently respond to customer support queries.
- Facilitate the support team by addressing product and technical requirements
- Identify and implement effective strategies and processes to:
- Improve the accuracy of the AI responses to suit the user inquiries
- Reduce escalations to human support agent
- Establish a robust knowledge base for the platform
- Productize the support AI bot to be deployed for our parent accounts
This role offers a unique opportunity to drive innovation, optimize support operations, and enhance customer interactions through the strategic application of AI. Join us at HighLevel Inc. and be a vital part of reshaping the future of our support landscape.
Type - Full Time (Remote in India)
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for the product features.
- Make informed decisions about product roadmaps based on market trends, customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize requirements and feature enhancements.
- Collaborate with the support team to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for Support AI, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and identify pain points.
- Translate user needs into clear and actionable product requirements, user stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering, design, and support teams to ensure timely and high-quality product delivery.
- Plan and execute product launches, including creating go-to-market strategies, coordinating marketing efforts, and driving user adoption and engagement.
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and stakeholders, including executives.
- Act as a subject matter expert on Support AI and Best Practices, providing guidance and support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive data-driven decision-making.
- Monitor user feedback and conduct a competitive analysis to identify areas for improvement and address pain points.
What we’re looking for;
- Domain Knowledge: Strong understanding of AI, Knowledge Base & SaaS concepts, technologies, and market trends.
- Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
- Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
- Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
- User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
- Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 3+ years as a Product Manager, with a strong preference for AI, Support & SaaS experience.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Familiarity with leading AI technologies and how SaaS support works
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our
unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritize the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
1) Understanding the business requirements (specifically "WHY")
2) Participating, researching (similar products/apps) and brainstorming in designing the UX / UI with the business team and designers
3) Minimalization of the UI and UX to cut the clutters and make a WoW experience for the end customers
4) Working with developers and Project Manager to make sure they are always moving in the right direction
5) Involving and working with the QA team to make sure the product is actually shaping the way it is intended
6) Final approval of Quality Check of product to go live
7) Work with the Marketing team to further enhance and tune in the product UI/UX
B. You have to have fluency in written and verbal English
C. You must be creative, enthusiastic, hardworking and a team player
D. Ready to put extra hours when needed and to attend the late-night meetings as required during go live or similar deadlines
If you feel this position fits you, plz contact us with answers to the following:
1) Why should we hire you - in max 2 sentences?
2) List of references to your past work that you are proud of
3) Your current CTC and expected CTC
4) How many hours can you put up to achieve the very best in work?
About the Company:
Angara E Commerce Pvt. Ltd. is fast growing e-commerce company. It is the subsidiary company of Angara Inc. (Headquarters- Los Angeles, CA), worlds one of the leading e-tail portals of Precious and Semi-Precious Colored Gemstone and Diamond Jewelry. In a span of 14 years, Angara has grown to become a prominent player as an online gemstone jewelry store. Shipping to more than 64 countries worldwide, the company is expanding its reach across the globe. For more information, visit our website at www.angara.com.
We are looking forward to meet people whose professional experience and skills can be channeled into an exciting and growing industry. Creative, energetic, committed and self-motivated individuals with a penchant for working within teams can look forward to a rewarding career with attractive growth opportunities. Competitive salary, flexible work schedules, employee achievement awards and growth plan will let you plan a secure and fulfilling career at Angara.
General Summary of the Profile:
You would be responsible for executing different tasks in product lifecycle by collaborating closely with the stakeholders to identify and design solutions to improve user growth and customer experience. Identifying the root cause analysis of problems and suggesting improvements in product based on insights. Collaborate with the teams to translate vision into solutions which will drive business results.
Duties and Responsibilities:
- Execute the product roadmap spanning across desktop, mobile and tablet platforms.
- Proactively identify gaps in the current e-Commerce product offering and lead the effort to develop solutions that drive business value.
- Synthesize product requirements from a variety of internal and external resources, including various cross-functional teams.
- Generate new product ideas, research/ analyze their feasibility and business impact, and then help in executing implementation of those ideas by collaborating with cross-functional teams, including Merchandising, IT, Marketing, Sales etc.
- Conduct user & site search analysis and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/ analysis.
- Collaborate with User Experience team on wireframes and UI designs that supports product requirements.
- Develop detailed product requirements documents and user stories. Work collaboratively with IT, QA, Design and Analytics across sprints to determine the best implementation and reasonable launch timelines to deliver great customer experiences.
- Analyze product performance and customer feedback Pre and post-launch, and respond quickly to diagnose and correct problems.
- Root cause analysis of problems and suggesting improvements in product based on insights supported by solid analytics and logical thinking.
- Enhancing data collection procedures to include information that is relevant for building analytic system
- Transfer, communicate and report the gained knowledge and key findings out of the analysis, internally to the stakeholders.
Qualification:
- Bachelor's Degree in Computer Sciences, Technology, Business or equivalent experience.
Required Skills and Experience:
- 2-3 years of product management in ecommerce domain preferably product based and retail sector
- Experience in running rigorous A/B tests across desktop, tablet and mobile web
- Understanding and experience of conducting User testing would be preferred
- Strong analysis skills & deep understanding of web technology fundamentals
- Passion for creating best user experience.
- Knowledge of site analytics tools such as Site Catalyst or Google Analytics.
- Strong proficiency using Microsoft Office Suite (Word, Excel, PPT)
- Ideal candidate will be comfortable with managing and analyzing large volumes of complex data and presenting the findings to senior leadership to shape the product.
Soft Skills:
- Strong communication, interpersonal, analytical and problem-solving skills
- Ability to think, analytically and execute methodically.
- Excellent writing, speaking, and presentation skills
- Strong interpersonal skills, with demonstrated relationship-management skills, and a proven track record of delivering results and influencing both within and outside the organization.
- Willingness to roll up sleeves and do what is necessary to accomplish goals.
- Strong Creative skills with ability to think out of the box.
About the role :
This position will help drive the customer retention strategic and tactical roadmap as a core member of the product management team. It heavily relies on data and detailed analysis to provide different customers and customer types the best and most valuable parts of our service at the right points in their lifetime.
Working as a product manager at HighLevel you are responsible to:
- Work on creative ideas on how to build and improve our products
- Brainstorm with designers to build prototypes
- Research and write specifications for product projects
- Communicate the requirements to developers and work with them to build amazing features
- Lead a Product Team consisting of yourself, an Engineering Team Lead, some Engineers, QA, Designers etc.
- Plan and execute a rolling 3 months roadmap aligned with your Objectives and Key Results.
- Own our efforts to increase Customer Retention / Customer Lifetime Value
Qualifications :
- Top-notch skills in both strategy and execution in an international context, ideally for a high growth technology company. You’ll need to frame and get buy-in on strategy from executive leadership, and then translate that strategy into priorities and projects
- Extremely efficient, with superb organizational skills. You’ll balance many projects and relationships simultaneously
- Analytical and strategic, you use data to make decisions and lead your team
- Proven track record of effective leadership with the ability to motivate and inspire both teams and individuals
- Sense of humor and a get things done attitude
Job Title: Product Manager
Location: Remote, Anywhere in India
Remote: Yes
Travel: No
About Us:
Frolick, Inc. is a community food delivery platform for healthy, delicious lunches from Michelin-star chef designed menus at an incredible value. We are reimagining weekday lunch. Unlike takeout with us what you see is what you pay: no ancillary fees or tips! We bring together machine learning, food production, last-mile logistics in a unique way to bring a fresh, chef-prepared meal to your office or home for less than the price of traditional takeout.
Backed by a strategic partnership and investment from one of the largest food-tech companies in the world, we are launching in the DC Metro area this fall and in a dozen cities next year.
The Opportunity:
As Product Manager you will be responsible for the product planning, development and execution throughout the Frolick’s lifecycle. This will include: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure KPI and OKR goals are met.
Your role will be integral in articulating what success looks like by identifying our customer needs and ensuring that the product supports Frolick’s overall strategy and goals while collaborating with a team to turn that vision into action. As an early team member, you will get an unique opportunity to be in the driving seat of a high-growth startup and define its success story.
Your Responsibilities:
- Oversee and own the overall product development and delivery. This includes product's vision, strategy, and roadmap and identify big initiatives Frolick should make to drive user growth and engagement
- Create detailed product business requirements documents, user stories and functional specifications and synthesize key results that define the success of our products
- Incorporate market analysis, customer research and usability findings into requirements
- Collaborate with cross-functional stakeholders to understand goals and pain points, gather requirements and understand internal workflows in order to design the ideal experience
- Develop go-to-market strategies to drive awareness, education and selling partner adoption
- Establish metrics and key indicators that provide product insights based on performance, historical data and post-mortem analysis
- Identify new strategic product opportunities that will help us stay fresh and deliver on those opportunities
- Embody a “can do” and growth mindset, from experimentation and tinkering to constantly pushing your data/information analysis ability to better identify key drivers and understanding of what's going on
Requirements / Superpowers:
- 5-7 years of experience with minimum 2 years a product management, preferably some of it in last-mile logistics, or E-commerce
- Proven ability to influence others among a diverse group of leaders, fostering collaboration, and building a culture of excellence]
- Ability to drive metrics and key results to ensure continuous improvement
- Experience managing multiple projects at once and prioritizing simultaneously
- Experience interpreting data and making recommendations
- Excellent and effective communication skills - whether it’s emails, summaries or decks - that are concise, inspiring, kind, articulate and unambiguous
- Experience working in a high-growth environment, preferably at a tech startup
- You are comfortable with ambiguity and highly entrepreneurial
- Experience with last-mile food, grocery delivery will make you stand out among applicants
- You have a bias towards execution, a desire to execute, learn and iterate
What we offer:
- Competitive compensation package (including equity component)
- Medical and dental insurance
- A steep learning curve from day zero
- This is a ground floor opportunity. You will be shaping the growth of a business from the beginning. This also means the opportunities for you are limitless
- You will get to build something you are proud of, alongside a set of colleagues who are passionate, committed and are driven by a shared vision
- A transparent company culture with flat hierarchies, an environment to openly, frequently and respectfully challenge each other
- And, tons of great food!!
We are an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression.
We embrace and celebrate diversity. We believe diversity makes us stronger and are committed to creating an inclusive environment for all employees.
10+ Years IT experience
4+ Years Product Design to Delivery experience
Should have lead and managed product engineering teams
Experience working with management & key product stakeholders (Business & Technical)
Should be a Agile practitioner
Experience with micro-services architecture concepts and industry best practices
Hands on experience in Full-stack development tools and technologies
We are looking to hire multiple Technical Product Manager at different levels for our team in Bangalore. If you are excited about building products that will be used by millions of consumers worldwide, building products for brands that you can be proud to show to your family and friends - you need to join us! This position reports to: Director of Product and Program.
What you will be doing:
Building product strategy with a strong technology mindset.
Work closely with business team in their pitch and proposals through user research and evaluating emerging technologies to foster innovation in shaping product ideas.
Lead Product Definition phase by driving user research, story mapping, technical feasibility study to generate solutions for client's problems/user needs.
Define, develop and execute product roadmap through till delivery by ruthlessly prioritizing the backlog.
Leverage analytics and user research to envision and propose product improvements.
Define, analyze, and communicate product metrics to guide new features and enhancements.
Serve as the Scrum Product Owner for development teams, including all responsibilities like roadmap definition, feature prioritization, story writing with detailed acceptance criteria.
What You Will NOT Be Doing:
Project and people management.
Owning and driving engineering decisions.
Requirements.
A highly talented and driven technical product owner with 8+ years of overall experience and 5 years actively as technical product manager/owner.
Solid technical background with understanding and/or hands-on experience in mobile development and web technologies (CMS, Angular React).
Has excellent analytical and communication skills with proven ability to influence and negotiate with clients and internal stakeholders.
Experience defining product strategy from scratch with implementation success in previous roles is a must.
Proven experience one or more of mobile/healthcare/fintech domains or startup space.
Technical background in building mobile/cloud/ML/AI/SaaS products and bring own point of view in proposing the solutions to client requirements.
Act as product evangelist with deep curiosity on technology trends and being able to go deep into technology and relate technical enhancements to build product vision.
Experience with cloud ecosystem or related technologies.
Groom and prioritize the work in the backlog according to business value.
Nice to Have
Extensive experience working in an Agile Scrum methodology.
Multi-tasker with ability to support at least 2 products in parallel.
Experience with Rally/Jira/Azure Devops or similar Agile Project Management tools.
Proficiency with at-least in one language Python, Swift, Kotlin etc.
Ability to use story splitting techniques to break larger stories and deliver in small increments.
Experience using workshop techniques to foster story mapping and ideation sessions.
As a Product Manager on ColorTokens microservice/container/serverless security platform you will be tasked with defining the next set of compelling features that will drive the creation of a compelling Zero Trust Platform which will leapfrog the competition in its security efficacy, ease of use and comprehensiveness. we plan to solve using ColorTokens ZeroTrust Platforms by providing application centric iew of containerized environments and building policy enforcement around applications, services and containers for the security administrator.
- Desired Skills
- 5-10 years of direct work experience as a product manager working for providing security for cloud, containers/microservices and serverless architectures.
- Knowledge of SaaS product delivery
- You will need to understand critical customer requirements and prioritize the creation of value added features within the platform:
- Create crisp understandable requirements starting with product requirement documents and user stories that can be worked on with engineering
- Provide thought leadership for engineering to delivery on these features and guide though the development process
- Train sales on new features developed and provide both how to sell and technical vision
- Understand how to measure, track, and optimize a SaaS security offering managing hundreds of thousands of customers and endpoints
- Constantly interact with customers to present and socialize product functionality and roadmap
- Collect and report metrics and identify trends, issues, or other important information to upper management at regular intervals to show the state of the business
- Engaging directly in a scaled agile development process with CICD pipeline
- Working with Product Marketing to help message product features in an understandable manner
Preferred Skills
- Bachelor's degree in CS or similar, MBA degree preferred
- Excellent written, and verbal communication skills
- Former experience as a software engineer or sales engineering is highly desirable
- Experience in Information Security/Cyber Security
- Comfortable in presentations in front of audiences of all sizes and backgrounds
- Ability to influence people at all levels across a broad variety of job functions
- Excellent organizational skills to juggle many tasks without losing sight of key strategic goals
We look forward to hearing from you and joining us in this exciting journey.
- Driving the product and business-planning process across cross-functional teams of the company
- Analyzing consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
- Assessing current competitor offerings, seeking opportunities for differentiation
- Analyzing product requirements and developing appropriate programs to ensure they’re successfully achieved
- Developing, implementing, and maintaining production timelines across multiple departments
- Appraising new product ideas and strategizing appropriate to-market plans
- Driving the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Translating product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Creating product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- Analyzing market data to develop sales strategies, and defining product objectives for effective marketing communications plans
- Collaborating closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
- Developing product positioning and messaging that differentiates the company and its features across primary market segments
- Bachelor’s degree in product design or engineering - B.Tech is Must.
- PG : can be either MBA / Master’s degree in product design or engineering from a premium institute
- Strong experience in a dynamic product management role
- Proven experience overseeing all elements of the product development lifecycle
- Highly effective cross-functional team management
- Previous experience delivering finely-tuned product marketing strategies
- Exceptional writing and editing skills combined with strong presentation and public speaking skills
- Master’s degree in product design or engineering from a premium institute
- Previous software and web development experience
- Proven experience working as a product developer in a non-managerial role
- Demonstrable knowledge in SEM and online advertising
- Work experience of at least 5 years in product building.