Tamil Telecaller

We are looking for a motivated and enthusiastic Intern Executive to support daily business operations and gain hands-on experience in a professional work environment. The intern will assist various departments, learn organizational processes, and contribute to ongoing projects under the guidance of senior executives.

Key Responsibilities

• Assist executives and team members with daily operational tasks
• Support documentation, data entry, and report preparation
• Coordinate meetings, schedules, and follow-ups
• Communicate with internal teams and external stakeholders when required
• Conduct basic research and data analysis
• Maintain records, files, and office databases
• Support HR, marketing, finance, or operations tasks as assigned

Required Skills & Qualifications

• Currently pursuing or recently completed a degree/diploma in any discipline
• Good communication and interpersonal skills
• Basic knowledge of MS Office (Word, Excel, PowerPoint)
• Willingness to learn and take initiative
• Strong organizational and time-management skills

Preferred Skills

• Basic knowledge of business operations or administration
• Familiarity with email and office tools

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Bharat Bijlee is a pioneer of electrical engineering in India, and one of the most trusted names in the industry today. Our primary business segments include Transformers & Projects, Electric Motors, Drives & Automation Solutions and Magnet Technology Machines, that power a spectrum of industries and the builders of the nation's infrastructure. Established seven decades ago, we take pride in our long-standing relationships with customers, partners and employees. As an employer, we believe in giving the freedom to explore, learn and chart career paths. You can look forward to a secure and nurturing association with us. To know more please visit https://www.bharatbijlee.com.

Our Product Range –

• Power Transformers up to 200 MVA and 400 kV

• Generator Transformers

• Unit Auxiliary Transformers

• Special Application Transformers

Role: Production

Locations: Airoli

Qualification: Diploma/Degree in engineering

Years of Experience: 2 to 12 years

CTC range is 5-12 LPA.

Work hours: shift working involved

Nature of Experience: exposure to any of the sections in production i.e. Core Coil Assembly, Separate Phase Assembly, Winding, VPD Ovening, Tanking

Responsibilities:

·        Completion of shop floor loading & monitor closely productivity of workers.

• Ensure completion of daily production targets adhering to defined standards of cost, quality and time
• Attend productivity meetings to discuss the discrepancies in the planned vs actual plan.
• Preparation of productivity reports based on throughput & timeliness for presenting the same in productivity meetings.
• Undertake Production Planning and Control activities ensuring adherence to production targets in terms of cost, quality, throughput & timeliness Coordinate with the technical design (electrical and mechanical) function for a design review before the start of every work order and for clarifications on design parameters during production 
• Ensure material requisitions are raised on time to obtain the material from the stores team
•  Ensure the adherence of the workers to the shift schedule.
• Drive discipline on the shop floor and maintain healthy industrial relations in coordination with the HR function
• Drive a culture of continuous improvement in section of the production process
• Ensure appropriate training is been given to the winding team by conducting various training sessions.
• Ensure all the documentation & statutory compliances are fulfilled in timely manner to facilitate completion of all the audits.
• Identify production bottlenecks and ensure elimination of the same in coordination with the engineering function
• Drive cost savings through cost effective utilization of resources, process improvements and reduction in operational expenses / overheads
• Ensure all production related documentations / records are maintained and updated through SAP
• Ensure compliance to SOP’s ,process flows and production protocol to ensure minimum deviation from specifications

Your Tasks:

• Participate in all aspect of operation and application support.
• Work primarily in Java-on-Java Spring and web frameworks like Bootstrap and Vue.js.
• Engage and collaborate across time zones with different front-end and back-end developers.
• Working closely with your teammates on knowledge sharing and experience build-up.
• Drive development best practices with your teammates to deliver high quality solutions. 

  Your profile:

• Bachelor’s degree in computer science, information technology, or engineering with strong communication skills.
• 4+ years of experience building large-scale software applications or web applications
• Strong knowledge of Full-Stack development with Java Spring Framework and established web frameworks Bootstrap, Vue.js, React or AngularJS.
• Experience of different data stores and search engine solutions like Apache Solr or Elasticsearch and designing and implementing API web services (RESTful and SOAP-based)
• Ability to work independently and collaboratively in a multidisciplinary team environment whiles providing operational support capability.

4 - 6years of experience in web and API development

4+ years experience with http://asp.net/MVC/C" target="_blank">ASP.NET/MVC/C#.

4+ years working with SQL Server (2012+).
Good Knowledge of scripting libraries like jQuery, Knockout, Angular JS

• 3+ years of experience in designing digital products.
• Ability to understand short and long-term goals of the product and business.
• Excellent understanding of user-centred design and visual design principles.
• A good understanding of frontend principles to guide the team from an engineering point of view.
• Understanding of behavioural analytics and goes by data-driven decisions, when needed. 
• Excellent communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.
• Keen interest in applying user research, user-needs validation and usability evaluation.
• Self-driven, comfortable with a fast-paced, always user-focused.
• A portfolio that showcases experience creating visual UI systems involved in overall creative direction down to icon systems, transitions, etc.
• Extensive knowledge and understanding of web and mobile platforms (iOS, Android design guidelines as well as their limitations