Graphic Designer

1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.

What You’ll Do:

* Establish formal data practice for the organisation.

* Build & operate scalable and robust data architectures.

* Create pipelines for the self-service introduction and usage of new data.

* Implement DataOps practices

* Design, Develop, and operate Data Pipelines which support Data scientists and machine learning Engineers.

* Build simple, highly reliable Data storage, ingestion, and transformation solutions which are easy to deploy and manage.

* Collaborate with various business stakeholders, software engineers, machine learning engineers, and analysts.

Who You Are:

* Experience in designing, developing and operating configurable Data pipelines serving high volume and velocity data.

* Experience working with public clouds like GCP/AWS.

* Good understanding of software engineering, DataOps, data architecture, Agile and DevOps methodologies.

* Experience building Data architectures that optimize performance and cost, whether the components are prepackaged or homegrown.

* Proficient with SQL, Java, Spring boot, Python or JVM-based language, Bash.

* Experience with any of Apache open source projects such as Spark, Druid, Beam, Airflow etc. and big data databases like BigQuery, Clickhouse, etc

* Good communication skills with the ability to collaborate with both technical and non-technical people.

* Ability to Think Big, take bets and innovate, Dive Deep, Bias for Action, Hire and Develop the Best, Learn and be Curious

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Role:

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications 

Requirements:

• Associate / Bachelor's degree or equivalent experience
• 4+ Years in management
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+
• Project management skills
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Fluent in English.
• Demonstrated verbal and written communication skills.

Responsibilities:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
• Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Drive business improvements based on customer feedback
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Interpret data that translates into action to improve the team.
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Collaborate with product team by providing status updates and customer feedback
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

Position: Administrative Assistant to Management

Experience: 3+ year in an administrative role, preferably in a corporate setting

salary: 30-40k

Education: Bachelor degree in Business Administration, Hospitality, or related field

Location: Surat

Industry: Building material industry

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Assistant to provide support to our management team. The successful candidate will be responsible for managing travel arrangements, corporate credit cards, corporate gifts, and other administrative tasks.

Key Responsibilities:

1. Travel Arrangements: Book flights, hotels, and rental cars for management team members; ensure all travel arrangements are made in accordance to the management.

2. Credit Card Management: Manage 70+ corporate credit cards, including tracking expenses, reconciliations, and ensuring timely payments.

3. Corporate Gift Arrangements: Coordinate and arrange corporate gifts for clients, vendors, and employees, ensuring timely delivery and presentation.

4. Administrative Support: Provide administrative assistance to the management team, including preparing documents, reports, and presentations.

5. Calendar Management: Manage calendars for management team members, ensuring timely scheduling of meetings and appointments.

Skills:

Excellent communication, organizational, and time management skills.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Ability to work independently and as part of a team.

Strong attention to detail and problem-solving skills.

mail updated resume with current salary-

email: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

Homes247.in is looking for amazing Angular Developers for our Bangalore branch.

Candidates should develop application codes in the AngularJS/Angular, Rest Web Services, and Java technologies for the Application Development Centre. Should be a team player and work towards developing the brand's image.

Come and Be a Part of India's Favourite Property Portal and scale up your career to the next level.

Skills and Qualifications Required

• Graduate - BE/B.Tech(CSE,IT)

• Proficiency in JavaScript and HTML5

• 6 Months - 1-year Experience with  Angular 6+

• Professional and  Precise communication skills

• Extensive knowledge of HTML, CSS, and JS methods for providing per formant visual effects and keeping the frame rate above 30 fps at all times

• Validating user actions on the client-side and providing responsive feedback

• Knowledge about PHP & MYSQL

• Good knowledge of Responsive developments.

• Experience with Restful API Services.

Responsibilities

• Delivering a complete front end application

• Ensuring high performance on mobile and desktop. Writing tested, idiomatic, and documented JavaScript, HTML, and CSS

• Coordinating your workflow with the graphic designer

• Strong skills in HTML5, CSS3, Javascript, Jquery, Bootstrap (Material Design Knowledge is a plus)

Experience Required :

- Must have hands on development experience of 4 to 8 years.

Skills Required :

Candidate must have good experience in the following :

- Angular JS/Vue JS

- Java script/Jquery

- ASP.Net,

- SQL Server

- C#/LINQ

- WEB API Good To Have :

1. DevExpress / DevExtreme Third Party Control

2. HTML, CSS.

• Should be a Backend Developer - Python only
• Should be MCA/B.Tech IT
• Should have Database Knowledge
• Should have DJango Knowledge
• Writing effective, scalable code
• Good Communication

• Experience  5 to 8 years.
• Role responsible for implementing and customizing BMC solutions in DSM space Candidates with strong experience in Remedy ITSM implementation (design/ upgrade/ installation/ customization/ integration) CMDB, SRM, MyIT and
• SmartIT Experience on UNIX operating system and ITIL framework. 
• Strong Java skills will be an additional plus Excellent presentation abilities (e.g. product features demonstrations, basic workshops) to customers and ability to lead the project