Business Development Associate

Key Skills:

Technical Skills

• Power BI Development: 4-5 years of hands-on experience developing Power BI reports, dashboards, and data models
• DAX: Strong proficiency in DAX (Data Analysis Expressions) for creating measures, calculated columns, and complex calculations
• Power Query / M Language: Expertise in data transformation and ETL processes using Power Query
• Data Modeling: Solid understanding of dimensional modeling, star schema, and data warehouse concepts
• SQL: Proficient in SQL for data extraction, manipulation, and querying relational databases
• Power BI Service: Experience with Power BI Service administration, workspace management, scheduled refreshes, and deployment pipelines
• Custom Visualizations: Experience creating and configuring custom visuals, including use of AppSource visuals and custom visual development using Power BI Visuals SDK
• API Integration: Hands-on experience with Power BI REST APIs for automating deployments, managing workspaces, and embedding reports
• Knowledge of data visualization best practices and UI/UX principles for dashboard design
• Experience with data source connectivity (SQL Server, Azure SQL, Oracle, SAP, Excel, APIs, web services)

Additional Required Qualifications

• Bachelor’s degree in computer science, Information Systems, Business Analytics, or related field
• Strong analytical and problem-solving abilities
• Excellent communication skills to work with both technical and non-technical stakeholders
• Ability to manage multiple projects and prioritize tasks effectively
• Detail-oriented with commitment to delivering high-quality work
• Client-facing experience with ability to gather requirements and present solutions

Preferred Qualifications

• Microsoft Power BI certification (PL-300 or equivalent)
• Experience with Azure ecosystem (Azure Data Factory, Azure Synapse Analytics, Azure SQL Database)
• Knowledge of other Microsoft BI tools (SSRS, SSAS, Excel Power Pivot)
• Familiarity with Python or R for advanced analytics integration
• Experience with Dataflows and incremental refresh strategies
• Understanding of API development for custom visuals or Power BI embedded solutions
• Experience working in Agile/Scrum development environments

Job Description for Live Medical Scribe

Job Profile

• Position: Live Medical Scribe
• Location: Mohali, Punjab
• Job Mode and Type: On-site, Full-time
• Shift Timings: Night Shift ( US Time Zones)
• Salary: Competitive, commensurate with experience
• Notice Period: Immediate Joiners Preferred

Job Responsibilities

• Accompany physicians virtually in real time during patient visits to document patient-provider interactions directly into the Electronic Health Record (EHR)
• Record dictated patient history, physical examination, review of systems, and other relevant medical information during live encounters
• Update and maintain accurate patient health records, including lab results, imaging, and follow-up documentation
• Prepare and assemble medical record documentation/charts for physicians prior to and during patient appointments
• Ensure all documentation is complete, accurate, and compliant with HIPAA and healthcare facility policies
• Monitor and document test results, referrals, and follow-up instructions as directed by the provider
• Facilitate real-time communication between provider and patient, ensuring all notes and orders are accurately captured
• Support providers in improving workflow efficiency and reducing administrative burden
• No transcription of recorded audio; all documentation is performed live during patient encounters
• Perform additional clerical and administrative duties as assigned to support provider productivity

Eligibility Criteria

• Minimum 3 years of experience in live medical scribing (not transcription or recorded scribing)
• Excellent English communication skills; US accent preferred
• Fast and accurate typing skills (60+ words per minute preferred)
• Proficiency with EHR systems (e.g., Epic, Cerner, Allscripts) and medical documentation software
• Strong knowledge of medical terminology and clinical workflow
• Ability to multitask and work efficiently in a fast-paced, live clinical environment
• Understanding of HIPAA and patient confidentiality regulations
• Bachelor’s degree in health sciences, pre-med, life sciences, or related field preferred

Job Summary

The BPO & Voice Recruiter is responsible for sourcing, screening, and hiring candidates for voice-based customer service, technical support, and other BPO roles. This position ensures a smooth end-to-end recruitment process and works closely with operations and HR to meet staffing targets within defined timelines.

Sourcing resume or candidates in a creative ways

---

Key Responsibilities

1. Talent Sourcing

Source candidates through job portals, social media, employee referrals, walk-ins, and recruitment drives.

Build and maintain an active talent pipeline for voice and customer support roles.

Develop creative sourcing techniques to attract high-quality candidates.

2. Screening & Assessment

Conduct initial screening calls to evaluate communication skills, voice clarity, customer-handling ability, and job fit.

Schedule and coordinate interviews with hiring managers and operations teams.

Administer communication assessments, voice tests, and language proficiency evaluations.

3. Recruitment Coordination

Manage end-to-end recruitment cycle from sourcing to onboarding.

Maintain candidate data and update recruitment trackers.

Communicate hiring status and feedback to candidates promptly.

4. Stakeholder Management

Collaborate with operations, training, and HR teams to understand manpower requirements.

Provide regular updates on hiring progress, challenges, and recommendations.

Participate in weekly recruitment meetings and calibration sessions.

5. Compliance & Documentation

Ensure adherence to hiring policies, organizational standards, and compliance guidelines.

Collect, verify, and main

tain required documents for selected candidates.

Main tasks

• Development and maintenance of Innovative Radio Monitoring software
• Contribution of your development experience in all phases from Conception to Rollout
• Work within the framework of CI/CD and DevOps for constant real-work capability
• Collaboration in an Agile and Cross-functional team

Qualification Profile

• Completed studies or training in the field of Computer science or Software Engineering or comparable qualification
• Knowledge and 3+ years of experience in programming with C# and modern frameworks like .NET
• Passion and fun for software development in a self-organized manner
• Knowledge of Microservices and distributed systems
• Strong interpersonal skills, including a cooperation and team-based focus, experience in liaising between PMs, BAs, and testers
• Ability to communicate with both technical and non-technical people
• Practical experience with Jenkins, Kubernetes, and Docker is an advantage

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• Bachelor's degree or equivalent experience in Computer Science or related field
• Development experience with programming languages Python, Javascript, NodeJS
• At least 2-3 years of experience in Python and React
• SQL database or relational database skills
• Strong understanding of the software development cycle
• Self-motivation and the ability to work under minimal supervision are a must
• Excellent oral and written communication skills to interact with all levels in the organization

Key aspects of this role: 

• Maintain, update, and enhance ITSM environment including Incident, Request,  Problem, Change and Knowledge Management, Service Catalog, Service Portals,  SLAs, Discovery, and Integrations 
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and  troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need: 

• Minimum of 2 years of demonstrated experience in ServiceNow development and  configuration.  
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform  interfaces (to other data sources) and the data within tables, import sets and the  CMDB. 
• Preferably certified in ServiceNow