Product Manager - Partner Integrations

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage 

We're hiring at Octobotics! You will be a member of our robotics team. As a Robotics Engineer Intern, you will be responsible for engineering solutions to automation problems alongside the product development team. You can expect to co-craft innovative automated solutions and interfaces with C++/python, test third-party embedded modules in real-world scenarios, and use these experiences to pioneer the company's pioneering robotics platforms. 

The candidate should have above-average Linux skills. With experience using ROS and a comprehensive grasp of robotics fundamentals, the candidate should be able to deliver efficient and reliable code. The candidate should be able to work with vision systems and hardware like motor and controller systems, sensors, microcontrollers, communication protocols such as Ethernet or Modbus.

The candidate must be comfortable working in a dynamic environment with prototypes arising mid-project, and the discovery of new areas requiring attention at any given time is required.

Ways To Stand Out From The Crowd: 

• A Bachelor's degree in Robotics, Computer Science, Mechanical Engineering, or Electrical Engineering.
• Understand Computer Fundamentals - Compilers, linkers, Cmake.
• Understand DSA - Topcoder, CodeChef, HackerRank.
• SLAM ( Graph SLAM, Lidar based Localization )
• Use Rviz & Gazebo.
• Use Git - Add, Commit, Push. 

About Us:

We are working on next-generation maritime and aerial robotics for the future. We are developing the first Marine & Aero Robotic Platform in the World with Modular Manipulators for Autonomous Inspection & NDT even on heavily corroded surfaces (Matured Technology)/Eddy Current/Other NDT Techniques. We are a close-knit group of dreamers and doers who are willing to take risks, think outside the box, and try to accomplish the seemingly impossible.

We are ready to push the boundaries and are looking for people who want to be a part of this exciting journey. We may not promise the moon, but we will try our best to provide a conductive, non-toxic environment within a flat organization where "Every Opinion Matters." 

Octobotics Tech raised its pre-Seed round from a Hong Kong-based investor and is now hiring our very first few members of the Octobotics Tech family.

Job Title: Lead – Application Engineering

Remote | Chennai | Hyderabad | Bangalore

Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modeled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centers across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce.

We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.

Curious about the role? What your typical day would look like?

As a Lead - Application Engineer, you will work with our Application Engineering team on designing and developing web applications.

More specifically, you might:

• Collaborate with business analysts and technical managers to understand functional, and non-functional requirements, and scope.
• Design and develop multi-tier, cloud-native, high-performance, and scalable solutions
• Indulge in applying benchmarking software engineering principles and design patterns to build robust world-class solutions.
• Direct cross-functional agile teams as a leader across the software development lifecycle
• Analyse design alternatives using proofs-of-concept, and engage with architects to choose the best optimal solutions
• Obsess about writing high-quality code and performing reviews of the design and code.
• Interact and collaborate with project/program managers to estimate, plan, and reduce technical concerns at the module or project level.
• Ideate with your peers, support their work, and provide constructive feedback on their solutions.

What do we expect?

• 5+ years of experience
• A passion to write clean yet simple programs using JavaScript, HTML5, CSS3
• Keen interest in creating web frameworks like Angular / React JS
• A comprehensive foundation using object-oriented and functional programming languages.
• Wide-ranging knowledge in web server technologies - Node.js / Nginx
• Exposure to Cloud environments - AWS / Azure / GCP
• Good understanding of working with API design and development
• A full cycle web development experience with end-to-end exposure for atleast 2/3 of development projects

You are important to us, let’s stay connected!

Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow.

We are an equal-opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.

• Python. Django Rest Framework experience would be great, but not essential! We prioritise
• quality over quantity.
• Postgres with InfluxDB, Oracle, MySQL and Redis experience a plus.
• Docker, Kubernetes, Helm, OpenShift and associated tooling.
• AWS, especially ECS, Lambda, RDS and DynamoDB. Performance and uptime are super
• important to us.
• The challenge of scaling a global, distributed API to 10,000+ requests per second.
• We have SDKs in a bunch of languages, so the more polyglot you are the better.
• If you like writing JS and React that would be awesome too.

Job Description

We are looking for a skilled and ambitious Full-Stack Developer (React/React-Native, PHP, and NodeJs )to join our development team. In this role, you will be responsible for developing and implementing applications using React.js, NodeJS, PHP, and its libraries such as Redux, Redux-Saga, ExpressJs, Laravel. You will also be responsible for profiling and improving performance and documenting the codebase. To ensure success as a Full Stack developer, you should have in-depth knowledge of Javascript (ES6 or above), NodeJS, PHP 7.x, MySQL and its concepts, excellent coding skills, and a good understanding of progressive web applications.

Full Stack Developer Responsibilities:

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Understand the past code and improve when needed.
• Develop components in a scalar way so, can be used again.
• Developing and implementing front-end + back-end architecture to support user interface concepts.
• Monitoring and improving application performance.
• Documenting application changes and developing updates.

Full Stack Developer Requirements:

• In-depth knowledge of Javascript, CSS, and HTML.
• In-depth knowledge of REACT libraries like Webpack, Redux, Redux-Saga and React Router.
• In-depth knowledge of NodeJs, ExpressJs, PHP, Laravel Framework
• Experience with User interface design and development.
• Experience with browser-based debugging and performance testing software
• Excellent troubleshooting skills.
• Build high-quality user interfaces from design mockups.
• Good project management skills and communication skills
• Collaborate with Product, Design, and other developers to understand requirements.
• Write tests to ensure high-grade code.
• Adhere to code style and code quality standards.
• Provide code review feedback to teammates.
• Good understanding of AWS infrastructure.

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Managing a project from conception to finish
• Performing application design, development and deployment
• Delivering high quality and maintainable code
• Collaborating with UX designers, technical team members and other stakeholders to translate business requirements into implementable code
• Enhancing and improving existing application

Desired Candidate Profile

• 8 to 10 years of software development experience
• Hands on experience in Angular 9+, TypeScript, JavaScript and JQuery
• Experience using Elastic search and MongoDB
• Ability to write optimized SQL Queries and Stored Procedures
• Good understanding of OOPs concepts
• Prior experience in Microsoft Azure platform and CI/CD implementation    

• Proficient in Node with Express.Js as a framework.
• Must have hands-on experience in Databases. (MongoDB)
• Proficient understanding of code versioning tools, such as Git
• Hands-on experience in building microservices and processes.
• Building reusable code and libraries for future use

Full Stack Developer

Skills:

• Proficiency with JavaScript and HTML5

• Minimum 2+ years of hands-on experience with AngularJS and Angular Frameworks

• Experience with Java, JSON, Spring Boot and Hibernate 

• Experience with MYSQL databases

• Familiarity with Linux environments

• Experience with GIT 

• Hands on experience with AWS S3 is preferred

• Experience with web servers & application servers such as Apache and Nginx is good to have

Responsibilities: 

• Design and develop client-side and server-side architecture

• Develop and manage well-functioning database

• Implementation of approved user interface

• Design and construction of REST APIs

• Server management and deployment for the relevant environment

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Good speak, read & Write English & Hindi mandatory.

Able to communicate confidently and politely, with good speaking skills.

Awareness on Banking or Banking products.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift