Affiliate Manager

Key Result Areas :

● Communication skills and clearness in your reporting and communication.

● Knowledge in the Java programming languages you use.

● Knowledge in the Spring Framework and libraries you use.

● Knowledge in the tool-sets you use.

● Analytical thinking and experience (practical when you design the architecture of the

“thing” prior to coding it).

● Technological understanding (ability to see your new “thing” in a wider perspective, for

example how a small library fits into a large project or product).

● Creativity (finding better ways to achieve your project goals).

● Coding (testable code, clean reusable code, maintainable code, readable code, bug-

free code, beautiful code).

● Correctness (few bugs, few iterations with refactoring).

● Learning (your ability to learn about and use new technologies, protocols, libraries, or

even languages as needed).

● Durability (to stay on track no matter what, even when you feel dead bored, or in way

over your head).

● Adherence to Effort and Schedule

● Team hand holding for day to day activities with team and monitor their progress

● Lead the team technically for the on time delivery and best efforts.

Essentials Skills:

● Strong Hands-on experience in Core Java, Spring framework, Maven, Rational Database.

● Comfortable with source code repository Github.

● Experience in developing REST APIs using Spring-MVC, Play Framework.

● Good to have No Sql, Neo4J, Cassandra, Elasticsearch.

● Experience in developing apache samza jobs (optional).

● Good understanding of CI-CD pipeline.

Come Join Us

Experience.com - We make every experience matter more . . .

Position: Technical / Product / Customer Support Specialist

Job Location: Chennai (Base Location) / Remote

Shift Time: US shift (PST)

Employment Type: Full Time

Customer Support Specialists are responsible for an incredible customer experience, serving as a partner, consultant, and advisor to our client community of technology and services professionals. As a part of Experience.com’s Create WOW mission, Customer Support Specialists work with technology companies, offering top-notch customer support and creating long term customer relationships. Above all, the Customer Support discipline helps real people solve real business problems. Channeling their strong sense of empathy, Customer Support Specialists care about people as much as they do getting work done. Natural fluidity and thoughtfulness to written and verbal communication is key, and a good sense of humor is a plus.

Essential Duties and Responsibilities:

• Respond to and resolve customer queries through all support channels (including email, chat, phone).
• Drive timely incident resolutions while collaborating with a local team of specialists and a global team of product and engineering professionals, ensuring consistent communication on status and next steps.
• Own the front-line technical support process, triaging cases and classifying them by their objective priority and customer-specific severity, diagnosing underlying factors, and prescribing a plan of action to address.
• Provide support and relationship management to customers by answering product questions, reviewing client issues, delivering end-user support and training, and conduct systems troubleshooting.
• Facilitate product feedback sessions with clients by prescribing an immediate solution to the core business problem, including workarounds if needed, while also serving as a channel to the product team for issues.
• Define and adhere to internal metrics and guidelines for response rates, on-brand messaging, and customer satisfaction using key performance indicators including client satisfaction and knowledge scores.
• Delight customers and build loyalty by providing joyful and personal customer support, leveraging data to predict a customer’s pain-points and anticipate client needs in a human, approachable way.

Key Performance Indicators:

1. Performance against Support Service Level Agreement (SLA) metrics.
2. Internal Customer Feedback measures, including Customer Satisfaction (CSAT).

Skills and Experience:

• Bachelor’s Degree required.
• 1+ years of experience in customer service, client operations, or directly related experience.
• Prior experience or familiarity with a support case or ticketing system, such as Salesforce Service Cloud.
• Prior experience of using and testing APIs, as well as providing customer support on integrations.
• Basic knowledge of HTML, CSS, and JavaScript experience using browser developer tools to diagnose issues and conduct investigations with a client’s configuration and implementation of our solutions.
• Prior experience within a software-as-a-service (SaaS) environment is a plus.
• Knowledge of SQL and relational databases in general is a plus.

Competencies & Proficiencies:

[LOW] Building Effective Relationships

• Selecting the appropriate communication method and tool given the information.
• Engaging with authenticity and empathy, nurturing genuine relationships.
• Choosing the guidance that best matches the audience, accurately delivering a message.
• Approaching situations with maturity using behaviors of inclusion and positive communication techniques to resolve conflicts.

[MOD] Bias for Action

• Managing project and program work effectively, delivering against known goals and deadlines.
• Contextualizing a known playbook given unexpected circumstances to meet goals and solve problems.
• Using autonomy to correctly identify the cause of a problem or situation and applying the right solution.
• Maintaining conditions of support for necessary action, despite competing priorities.

[LOW] Disciplined and Strategic Thinking

• Learning from past actions and outcomes to improve work quality consistently.
• Quickly defining the problem and applying the most effective solution, not necessarily the obvious one.
• Filtering for ambiguity that impacts the goals at hand instead of being reactive to atmospheric complexity.
• Using good judgment to select the appropriate course of action given the situation and data available.

About Us

We believe that experience is everything. Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more.

Founded in 2015 and originally founded as SocialSurvey, Experience.com is headquartered in San Ramon, Calif. and backed by SavantGrowth (fka Kennet Partners), Silicon Valley Data Capital, Tri-Valley Ventures, and Wilson Sonsini Goodrich & Rosati.

Indian Registered name: Buyers Road India Private Limited

URL: www.experience.com

Job Description:

We are seeking a skilled Full Stack Developer to join our growing team. As a Full Stack Developer at AlphaBI, you will play a critical role in designing, developing, and maintaining both front-end and back-end components of our web and mobile applications. If you are a proactive problem-solver with a passion for technology and a desire to work in a fast-paced environment, we want to hear from you.

Key Responsibilities:

• Develop and maintain web applications using React, JavaScript, SQL, and MongoDB.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Optimize applications for maximum speed and scalability.

• Ensure the technical feasibility of UI/UX designs.

• Develop server-side logic, databases, and APIs to support front-end functionality.

• Write clean, maintainable, and well-documented code.

• Troubleshoot and debug issues to enhance application performance.

• Stay updated with emerging technologies and apply them to improve the development process.

Required Skills:

• Proficiency in React and JavaScript for front-end development.

• Strong experience with SQL and MongoDB for database management.

• Understanding of RESTful APIs and web services.

• Knowledge of version control systems like Git.

• Ability to work independently and as part of a team.

• Excellent problem-solving skills and attention to detail.

Optional Skills (a plus):

• Experience with TypeScript.

• Familiarity with Next.js for server-side rendering.

• Knowledge of Flutter for cross-platform mobile app development.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• 2+ years of experience as a Full Stack Developer or similar role.

• Strong portfolio demonstrating relevant work experience.

Benefits:

• Competitive salary based on experience.

• Opportunities for professional growth and development.

• Collaborative and inclusive work environment.

LogiNext is looking for a technically savvy and experienced senior developer to lead development efforts. You will help the team grow in size and skills, optimizing their code while working on your own. You will design, and develop products that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving access to massive amounts of data and information.

You have hands-on experience in building secure, high-performing and scalable systems in Java. Your design intuition inclines toward usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have successfully shipped applications with a beautiful front-end and intelligent backend. You have demonstrated strong interpersonal and communication skills.

Responsibilities

Design and development efforts for high-volume, low-latency applications for real-time event based systems Deliver high-availability and high-performance platform using microservices architecture Identify bottlenecks and inefficiencies in code, and devise solutions to production and non-production issues Keep an eye out for open source projects and technology trends that can be introduced in the products Transform business functionalities and production specifications into technical requirements and low level design Be hands-on, adopt a practical approach to software and technology Work with product management and other teams to build highly scalable products

Requirements

Bachelor’s degree in Computer Science, Information Technology or a related field 0 to 1 years of design and development experience in scalable and distributed enterprise applications using Java/J2EE, JPA, Spring framework and RESTful web services Excellent coding skills in Java Experience in managing, implementing and optimizing big data stores such as MySQL, MongoDB, Elasticsearch Experience in deploying applications and using various managed services provided by cloud platforms (AWS, Azure) Experience in front-end technologies HTML5, CSS3, jQuery, AngularJS and D3.js is preferred Strong foundation in computer science, with strong competencies in data structures, algorithms and software design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership

!! We are Hiring !!

Role: Bench Sales Recruiters/HR Executive

Exp: 1 - 8 years

Work Location: Uppal(Onsite)

MOI: F2F

Srinivas

Victoire Systems LLC

Job Type: Full-time

Salary: Up to ₹80,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Night shift
• US shift

Supplemental pay types:

• Performance bonus
• Shift allowance

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person

Requirement :- Java Tech Lead (with knowledge of Angular)

• 5+ years of experience into Java 6/7/8, J2EE, EJB, Servlets, JSP, JDBC, LOG4J, JSON, XML
• 3+ years of experience in Spring Boot, Sprint Rest, Spring MVC.
• 5+ years of experience in REST, Micro service Development
• Knowledge of Design Patterns (Good to Have).
• Proven Experience in building complex web systems that have been successfully delivered to customers
• Experience in writing SQL-queries and knowledge of PL/SQL
• Experience in working with databases Oracle 10g, 11g, Postgres, Cassandra etc
• Exposure/Experience in working/setting up CI and CD environments (DevOps).
• Knowledge of development lifecycle, standards, approaches, utilities and environment: shells, version control systems, IDEs, project assembling tools;

Responsibilities:

• Participate in requirement, design, implementation, testing and support of custom banking solutions, which include features enhancements, new functionalities, and back-end systems integration.
• Define and manage resource plan together with the Project Manager aligning to the project schedule.
• Plan and drive the project's technical execution to achieve the committed scope and timeline.
• Monitor and report technical execution progress as well as all technical issues, risk or mitigation plan in a timely manner.
• Ability to coordinate multi-teams (e.g. customers, internal functional and technical SMEs), to understand business requirements, technical design and preparing of technical specifications.
• Assist in estimation of efforts and timescales for tasks delegated to the team.
• Contribute to design/code reviews for quality assurance and conformance to Company standards / guidelines.
• Hands-on participate in development and bugs fixing.
• Commit to continuous improvement and refinement of delivery.
• Strong technical knowledge and skills, consistently provide technical guidance and develop team members.
• Responsible for forward resource management, team building and staff career growth.

Requirements:

• Degree in Computer Sciences / Software Engineering / Information Technology.
• At least 5 years of working experience in Java EE development (preferably in the financial industry).
• Individual that is optimistic, proactive, good initiative, passionate, strives to achieve more as a team, and is able to motivate others.
• Understand design documentation standards such as Unified Modelling Language.
• Experience in various Java EE frameworks and design patterns. Preferably on Micro services architecture.
• Exposure in Java MVC frameworks such as Spring Boot.

Role : Full-time 

Remote / work from home 

Interested, kindly respond with the following : 

Total relevant years of experience : :

CTC:

ECTC : 

Notice Period:

Key Responsibilities:

·       Creation and implementation of an automation test framework to automate tests for a front-end AngularJS application, with a Microsoft Azure Service Bus message-oriented-middleware and Rest API following a Continuous Integration/Continuous Delivery pipeline, using Azure DevOps process implementation. The framework should drive frontend UI and middleware APIs, using SpecFlow and Selenium in BDD standard with Visual Studio

·       Deliver work to agreed estimates and timescales

·       Follow Agile techniques and be an active member of the Scrum Team

·       Provide testing domain knowledge and support delivery with automated testing

·       Write new scripts, run & modify existing scripts of BDD features and scenarios, structured through Page Object Model

·       Develop and execute performance test scripts for load and stress of UI,Mobile and Webservices testing using Load Runner/ J Meter

·       Test (manually & automate) against cross-browsers, accessibility (Axe, Wave, Lighthouse) & devices

·       Set up and manage test environments and data

·       Accept data from file input for more complex requirements

·       Create comprehensive acceptance tests aligned to the acceptance criteria

·       Ensure that acceptance criteria are satisfied using both Black-Box testing and White-Box testing methods

·       Ensure that the agreed Definition of Done is met for each requirement

·       Document and verify test results within the test management tool

·       Report testing progress and issues in a timely manner as defined in the Test Plan and the agreed team organization; in particular to relay issues/risks that might affect quality or the ability to complete tests according to plan and to proactively seek appropriate solutions

·       Defect management - raise and record details of defects encountered during testing

·       Test reporting

·       Develop and maintain knowledge, skills and competencies in test automation and tools

·       Participate in all Release Planning meetings

·       Attend all Scrum ceremonies

  Essential Skills/Experience:   

·       At least 3yrs experience of working as an Automation Test Analyst within solution integration projects 

·       Demonstrable experience of working within a Scrum Team

·       Able to articulate and demonstrate a good understanding of:

o   Test automation

o   Test Automation frameworks (Specflow)

o   Continuous Integration (CI) & Continuous Delivery (CD)

o   Test Techniques

o   Test Tools (e.g Selenium, Load Runner/J meter)

o   Page Object Model (Automation Framework)

o   GIT

·       Demonstrable experience of:

o   using Gherkin language to write Test Scenarios

o   c# or JavaScript

o   Selenium Web Driver

o   GIT

o   J meter/Load Runner

·       Demonstrable knowledge and experience of using two or more software engineering tools, techniques, methods, in accordance with recognized standards, specifically:

o   SQL (for example production of basic scripts to query a relational database)

o   MS Excel (for example basic dataset querying and data build)

·       Has demonstrable experience of using common business technology (for example, MS Office suite of tools) and able to produce a range of test deliverables in-line with applicable standards with minimal supervision

  Desirable Skills/Experience:

·       International Software Testing Qualifications Board (ISTQB) Test Analyst Advanced Level Certification

·       Advanced Automation Test Engineer (ISTQB)

·       Knowledge on ADO (Azure Devops) to run automated tests and CI

·       Knowledge of the latest developments and future strategy for their technology area

DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, set up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately, and securely.

Skills and Experience

• 4+ years of experience in building infrastructure experience with Cloud Providers ( AWS, Azure, GCP)

• Experience in deploying containerized applications build on NodeJS/PHP/Python to kubernetes cluster.

• Experience in monitoring production workload with relevant metrics and dashboards.

• Experience in writing automation scripts using Shell, Python, Terraform, etc.

• Experience in following security practices while setting up the infrastructure. 

• Self-motivated, able, and willing to help where help is needed

• Able to build relationships, be culturally sensitive, have goal alignment, have learning agility  

Roles and Responsibilities

• Manage various resources across different cloud providers. (Azure, AWS, and GCP)

• Monitor and optimize infrastructure cost.

• Manage various kubernetes clusters with appropriate monitoring and alerting setup.

• Build CI/CD pipelines to orchestrate provisioning and deployment of various services into kubernetes infrastructure.

• Work closely with the development team on upcoming features to determine the correct infrastructure and related tools.

• Assist the support team with escalated customer issues.

• Develop, improve, and thoroughly document operational practices and procedures. 

• Responsible for setting up good security practices across various clouds.

Management & Organization:

• Develop unique and engaging content to meet in-house and clients’ multiple requirements
• Create a wide variety of content across industry verticals like case studies, white papers, corporate brochures, emails, blogs, articles, social media snippets, and more
• Create social media and search engine optimized content.
• Communicate effectively with clients, meet strict deadlines, and follow clients' editorial guidelines.
• Bachelor’s Degree with preferred Major in English, Journalism, Marketing, Advertising or Communications.
• Minimum of five years’ experience as a copywriter/content writer.
• Knowledge of website marketing and search engine marketing.
• Knowledge of information gathering, planning, and organizing methods and principles.
• Experience with desktop publishing tools.
• Experience working on software programs like Photoshop, CorelDraw, HTML.