Responsibilities
- Lead consultative engagements with clients, exploring their technical and business challenges. This will include delivering workshops, presenting solution overviews and providing benefits analysis of software features and developments
- Provide consulting services to aid the implementation, adoption, operation and expansion of Adobe Campaign at client organisations
- Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):
o Work with Clients to assess requirements
o Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows
o Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting
o Develop customer specific solutions where necessary and document them
o Proactive problem diagnosis, troubleshooting and resolution
- Create Implementation plans for new and existing clients
- Creation of accurate estimates and quotations for Adobe Campaign Consulting services
- Creation and maintenance of relevant documentation including requirements, functional and technical specs that define and support the solution
- Ownership of the technology solution from estimation and design through to delivery, acceptance and operation
- Knowledge transfer/Training to customers on solution implemented
- Product Upgrades and Configuration activities
- Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers
- Build great working relationship with Onshore Consulting team, Learn and Adopt best-practices from such teams globally
- Work closely with the Quality Assurance team to ensure professional delivery of technical implementations
Subodh Popalwar
Software Engineer, Memorres
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Follow CutshortSubodh Popalwar
Software Engineer, Memorres