Adobe Campaign Consultant

Job Responsibilities

• Handle inbound & outbound customer interactions for International and Domestic processes.
• Engage with customers in English, Hindi, Marathi, or Gujarati/Bengali (as per process).
• Drive telesales, renewals, upsell/cross-sell, and customer retention activities.
• Build strong customer relationships and ensure superior service delivery.
• Achieve performance targets (KPI/KRAs) while adhering to compliance and quality standards.
• Provide VIP/priority support for high-value clients in specialized processes.

Eligibility

• Education: Minimum SSC/HSC; Graduates preferred.
• Experience: 6 months – 2 years in International Telesales / Customer Service / Renewals / Collections.
• Age Criteria: 22 – 39 years (role-specific).
• Language Proficiency:
• English + Hindi (mandatory for international process).
• English + Hindi + Marathi / Gujarati / Bengali (for domestic VIP/Lite/HVM processes).
• Male candidates preferred for some VIP processes (per business need).

Compensation & Benefits

• Salary: ₹17,000 – ₹37,000 In-Hand (based on experience & process).
• Incentives: Attractive, performance-based (no cap).
• .Shift Timings:
• International (US): 11 PM – 9 AM (Night shift, 2 rotational offs).
• Domestic (Thane): 10:30 AM – 7:30 PM (1 rotational off per week).

On-Payroll employment | Immediate Joining | 50+ Open Positions.

Walk-in Drive Details

⏰ Time: 11:00 AM – 5:00 PM

Introduction

Designation - Product Manager 

We are seeking an experienced and innovative Product Manager to join our dynamic team at Better Analytics Pvt Ltd (Scremer). The ideal candidate will play a pivotal role in driving the evolution of Scremer, ensuring a seamless user experience, and spearheading the development of new features to enhance user engagement and satisfaction.

Roles and Responsibilities

• Should be able to create a product roadmap and product strategy
• Should be able to do product discovery, product validation, and product analytics.
• Should be able to run the sprints and daily scrum calls.
• Should have managed products/ features around workflow management or business process mapping.
• Develop and execute a comprehensive product strategy aligned with Scremer's mission, considering user feedback, market trends, and business objectives.
• Lead the end-to-end product development lifecycle, from ideation to implementation. Collaborate with cross-functional teams to introduce new features and enhancements that elevate the user experience.
• Continuously analyze user interactions and feedback to identify areas for improvement. Implement strategies to optimize user experience and satisfaction.
• Utilize data analytics to make informed product decisions. Monitor key performance indicators (KPIs) and user behavior to guide feature prioritization and enhancements.
• Collaborate with marketing, development, and customer support teams to ensure seamless integration of product initiatives. Communicate product updates, features, and improvements to internal and external stakeholders.
• Stay informed about industry trends, competitive products, and user needs. Conduct market research to identify opportunities for innovation and differentiation.

Must Have Skills

• Minimum 3 years of experience as a Product Manager.
• Must be able to create new products from scratch using Lean Product Methodology.
• Must be able to do Customer Development and find PMF for new products.
• Must be able to use Google Suite, Microsoft Suite, and Adobe Suite with ease.
• Must be able to write specifications and create wireframes on demand.
• Must be able to create a product strategy and product roadmap.
• Must have experience working with at least one wireframing tool, like Balsamiq or Whimsical, Azure XP, or any others.
• Must have hands-on experience with agile product management tools like JIRA, Clickup or any other tool.
• Must have excellent communication, articulation, and presentation skills.
• Must be able to understand business models and create business model canvas with ease.
• Must be able to do A/B testing to test new product ideas.

Good to Have Skills

• Preference will be given to candidates who have experience working in startups.
• If you have already worked in a marketplace product or a platform product you would be given preference over other candidates.
• System Design Skills and any understanding of technology will be a great advantage.
• Ability to work with AARRR metrics - both for the producers and consumers in the marketplace.

About Scremer

Better Analytics Pvt Ltd, the creator of Scremer, is a pioneering social feedback platform that empowers users to voice their complaints and concerns. Scremer provides a space for users to share their experiences regarding various issues, from poor customer service and faulty products to unjust policies. The platform encourages community support through a unique feature called scream up, where users can rally behind each other's complaints. The most impactful grievances are prominently featured on the homepage, fostering a transparent and engaging user environment.

Location

Address: Durgam Cheruvu Rd, Kavuri Hills, Madhapur, Hyderabad, Gafoornagar, Telangana 500081.

Hyderabad - Scremer was Founded in 2021, Situated in the vibrant area of Kavuri Hills, Hyderabad, this address on Durgam Cheruvu Rd embodies a blend of urban convenience and natural beauty. It is located in Gafoornagar and offers a prime location with easy access to amenities and the picturesque Durgam Cheruvu.

Why Join Scremer?

• Innovative Mission: Join Scremer at Better Analytics Pvt Ltd to be part of an innovative social feedback platform that gives users a powerful voice.
• Engaging User-Centric Environment: Work in a dynamic and user-centric environment where every complaint matters. At Scremer, users can connect, support each other through "scream up," and influence positive change.
• Transparent and Impactful Platform: Join a company that believes in transparency and impact. Scremer features the most popular complaints on its homepage, providing users with visibility into real issues.
• Professional Growth Opportunities: At Scremer, we value talent and commitment. Join a company that fosters professional growth and skill development. Be part of a team that encourages innovation, collaboration, and continuous improvement, offering you a platform to excel in your career.

JOB DETAILS

CTC - 12-15 LPA

EXP RANGE - 3-5 Years

Education - Any Degree

Notice Period - 15-30 Days.

Work Mode - WFO

Location - Hyderabad

The role provides L2 and L3 support and IS services to F&PA community using the Cognos Controller Applications

1. Problem determination / troubleshooting and root cause analysis skills for our IBM Cognos Controller Cloud and On-Premises offerings 
2. Create or enhance knowledge assets for our Knowledge Base (how-to guides, technical notes or similar).
3. Contribute to key operational metrics: for example: NPS, initial response times, backlog management, Time to Resolution

Technical expertise:

1. Previous experience with IBM Cognos Controller, Planning Analytics, or equivalent financial consolidation software (e.g. Anaplan, Tagetek, OneStream, Vena Financial Close Management, Oracle Financial Consolidation, ) 
2. Web tier technologies 
3. Network administration 
4. Web applications 
5. Databases (SQL Server Oracle, DB2) 
6. Strong troubleshooting communication skills 
7. Demonstrated organization and time management skills 
8. Demonstrated verbal and written communication skills 
9. Must be self-motivated and disciplined 
10. Ability to recognize and prioritize critical tasks independently

1. Strong in IBM Cognos Controller 10x expertise 2. Strong SQL knowledge (Oracle, MS SQL Server) 3. Good in Data-warehousing concepts with cognos schema  4. Preferred Knowledge on Cognos finance products - Planning/TM1 5. Excellent communication skills  

cognos Controller 10.4.2 -On premise experience - this is the keyword for the search for Cognos Controller.

This is the first senior person we are bringing for this role. This person will start with the training program but will go on to build a team and eventually also be responsible for the entire training program + Bootcamp.

We are looking for someone fairly senior and has experience in data + tech. At some level, we have all the technical expertise to teach you the data stack as needed. So it's not super important you know all the tools. However, having basic knowledge of the stack requirement. The training program covers 2 parts - Technology (our stack) and Process (How we work with clients). Both of which are super important.

• Full-time flexible working schedule and own end-to-end training
• Self-starter - who can communicate effectively and proactively
• Function effectively with minimal supervision.
• You can train and mentor potential 5x engineers on Data Engineering skillsets
• You can spend time on self-learning and teaching for new technology when needed
• You are an extremely proactive communicator, who understands the challenges of remote/virtual classroom training and the need to over-communicate to offset those challenges.
  
  

Requirements

• Proven experience as a corporate trainer or have passion for Teaching/ Providing Training
• Expertise in Data Engineering Space and have good experience in Data Collection, Data
• Ingestion, Data Modeling, Data Transformation, and Data Visualization technologies and techniques
• Experience Training working professionals on in-demand skills like Snowflake, debt, Fivetran, google data studio, etc.
• Training/Implementation Experience using Fivetran, DBT Cloud, Heap, Segment, Airflow, Snowflake is a big plus

Roles & Responsibilities

1. Position : Technical Lead (JAVA/J2EE)
2. Salary : As per the Industry standard 
3. Role: (70% Technical; 30% Team Leading Activities)
4. Successfully design medium to large-scale Enterprise solutions using Java technologies
5. Good knowledge of the design patterns like core design patterns, J2EE design patterns and architectural design patterns along with knowledge of UML
6. Lead technical discussion to provide technical guidance and create coding standards
7. Good with architecting and engineering systems independently, would want the individual to be comfortable implementing a significant part of the framework.
8. Provide technical knowledge and leadership on design and development best practices. 
9. Provide technical input on unit and integration tests for server- and client-side applications, build and deployment procedures and standards.
10. Interaction with management and module leads

Required skills

1. 5+ years of experience in developing and testing software using Java J2EE based application
2. Experience in managing team technically.
3. 3+ years of experience in Object Oriented Analysis and Design. 
4. 2+ years of experience in developing application using Spring (Spring Core, Spring ORM and Spring Batch), Hibernate.
5. 2+ years of experience in web technologies using Spring MVC, jQuery. 
6. Good knowledge of design patterns
7. Knowledge on SSL, Web application security frameworks
8. Experience in J2EE performance and scalability
9. Hands on experience on Maven, Jenkins, Nexus etc.
10. Proficient in Software development/integration/build tools like GIT, GERRIT, JIRA/BugZilla
11. Sound knowledge of Object-Oriented Analysis, Design and Design Patterns especially MVC is must
12. Good Knowledge and hands on experience on different databases.  
13. Proficient in Writing / Understanding PL / SQL objects like stored procedures, triggers.  
14. Knowledge on various Application servers including WAS, WLS and JBoss.  
15. Very strong skills in to Angular, AJAX, JSF, Struts, HTML 5, CSS, Bootstrap.  
16. Implement jUnit (unit testing framework) in the project
17. Excellent Oral and Communication skills.