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Admissions Cousellor
Admissions Cousellor
UniAthena's logo

Admissions Cousellor

HR Athena's profile picture
Posted by HR Athena
0 - 2 yrs
₹3L - ₹5L / yr
Pune
Skills
Sales
Business Development

The Admissions Counsellor will serve as a trusted advisor to working professionals exploring higher education and upskilling opportunities. The role focuses on understanding each learner’s career goals, offering informed program guidance, and ensuring a smooth transition from enquiry to enrollment. This is a consultative, relationship-driven position that requires professionalism, strong communication skills, and the ability to support adult learners in making informed decisions.

Key Responsibilities

  • Engage with prospective learners—primarily experienced professionals—through calls, email, and digital platforms to understand their academic and career aspirations.
  • Provide personalized guidance on program suitability, learning pathways, fee structures, and enrollment procedures.
  • Conduct meaningful conversations to assess the learner’s background and recommend programs aligned with their career progression.
  • Build and maintain strong relationships through consistent follow-up and professional communication.
  • Manage the end-to-end admissions cycle, ensuring timely application processing and a seamless learner experience.
  • Maintain accurate and detailed records of all interactions and lead movements in CRM systems.
  • Collaborate with academic, support, and operations teams to ensure smooth onboarding for newly enrolled candidates.
  • Provide feedback to internal teams regarding learner expectations and market trends.
  • Uphold Uni Athena’s communication standards and represent the brand with credibility and empathy.

Required Skills & Qualifications

  • Bachelor’s degree in any discipline; postgraduate qualification is an advantage.
  • Prior experience in admissions, counselling, customer success, EdTech, or consulting preferred.
  • Excellent verbal and written communication skills suited for interacting with mid-career professionals.
  • Strong listening, analytical, and advisory abilities.
  • Ability to manage multiple leads, prioritize tasks, and meet deadlines without compromising relationship quality.
  • Professional demeanor with a commitment to learner-centric service.
  • Proficiency in CRM tools and digital communication platforms.


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About UniAthena

Founded :
2019
Type :
Product
Size :
100-500
Stage :
Profitable

About

N/A

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