Business Central

Job Description for Senior System Administrator

Role Description

This is a full-time remote role for a Senior System Administrator. We are seeking a highly skilled and experienced Senior System Administrator to manage and ensure the efficient operation of our computer systems, networks, and data security systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a deep understanding of system administration and IT infrastructure management. This role demands expertise in delivering outstanding remote support to our diverse team across various time zones, including Dubai and the USA, by swiftly managing urgent issues and implementing solutions that uphold peak system performance and security.

Key Responsibilities:

• Provide technical guidance and support to users, addressing and resolving IT-related issues in a timely manner.
• Ensure system and data security is maintained at a high level, implementing protective measures against unauthorized access, modification, or destruction.
• Monitor system performance, troubleshoot issues, and ensure the long-term efficiency of IT services and systems.
• Collaborate with IT team members and other departments to identify needs, evaluate potential enhancements, and implement solutions that support business objectives.
• Oversee and manage the installation, maintenance, and support of the organization's IT infrastructure, including servers, networks, operating systems, and associated hardware and software.
• Develop and maintain disaster recovery plans to ensure data is securely backed up and can be quickly restored.
• Stay current with the latest technologies and trends in system administration and IT infrastructure management.

Qualifications:

• Educational Background: Bachelor’s degree in computer science, Information Technology, or a related field.
• Professional Experience: Minimum of 7 years of experience in system or network administration, with at least 5 years in a senior role, specifically managing a hybrid IT infrastructure.

Core Technical Expertise:

• Hybrid Environment Mastery: Experience managing both on-premise components (Windows Server, Active Directory, VMWare virtualization, Veeam Backup, Exchange Server 2019) and cloud-based resources in Microsoft Azure (Office 365, Azure file services, storage solutions, web-based application hosting).
• Networking: Configuration and management of LAN and WAN, firewall setup, DNS, DHCP, and network troubleshooting. Proficiency in network performance monitoring and optimization tools.
• User Support: Support for user-level systems such as Windows 11, Microsoft Outlook, and telephone systems.
• Security Expertise: Comprehensive security knowledge, risk management, data protection, security infrastructure management, access control, and incident response.

Additional Qualifications:

• Problem-solving and Communication Skills: Exceptional problem-solving capabilities for complex technical issues. Strong communication skills for explaining technical and security-related matters to non-technical team members.
• Certifications: Possession of relevant certifications is highly valued, reflecting expertise in key areas:

·       General IT and Windows Environments: CompTIA A+, Microsoft Certified: Windows Server.

·       Microsoft Azure Cloud: Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert.

·       Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+.

·       Security: CompTIA Security+, Certified Information Systems Security Professional (CISSP)

Work Hours & Set up

·       Night Shift : 7:30 PM – 4:30 AM (Only applicants who can commit to this schedule will be considered).

·        Work from Home Setup

Job Description

• Be a champion for technical solutions on the Microsoft platform with a keen understanding of Dynamics NAV/BC development practices, and a good knowledge of other development techniques. Should have done upgrades from previous versions and data migration from various legacy applications.
• Provide capability to develop sector-specific templates to enhance the out of the box Dynamics NAV/BC functionality, giving a unique selling point and also a resaleable asset.
• Work closely with the architecture team to design and develop our most complex customer needs, providing development only where these requirements cannot be met through configuration. Creating high quality and sustainable client solutions and project documentation.
• Meet and exceed customer expectations of business knowledge, skills and behavior. Identify business/project risk and mitigate or communicate as necessary.
• Participate in pre-sales activities as requested.
• Support practice development activities such as defining and configuring industry-specific templates.

Responsibilities:

• Be a champion for technical solutions on the Microsoft platform with a keen understanding of Dynamics NAV/BC development practices, and a good knowledge of other development techniques.
• Work closely with the architecture team to design and develop our most complex customer needs, providing development only where these requirements cannot be met through configuration.
• Provide capability to develop sector-specific templates to enhance the out of the box Dynamics NAV/BC functionality, giving a unique selling point and also a resaleable asset.
• Support practice development activities such as defining and configuring industry-specific templates.
• Participate in Pre-sales activities as and when required.

Technical Skills:

Primary Skills Required(Dynamics NAV/BC)

• Extensive experience with Dynamics NAV/BC up to the latest versions
• Broad Dynamics NAV/BC module understanding covering all core modules and additional add-on solutions
• Direct experience in consultancy and solution architecture within a Microsoft Gold Partner environment
• Track record of Dynamics NAV/BC implementation experience either as a team member or team leader.
• Knowledge of NAV/BC implementation and end to end implementation
• Experience with NAV/BC interfacing and integration. Experience in gathering technical requirement. upgrades and migration knowledge is important
• Beneficial to know Agile and Sure Step methodologies
• Experience in other technologies such as D365, SQL, Power BI, SSAS, SharePoint along with knowledge of Azure and .Net;
• Strong verbal and written communication skills, along with well-developed interpersonal skills and an ability to relate to clients and colleagues

Secondary Skills:

• Knowledge of SQL Server, MS Azure, Power BI, SSRS.(Required)
• Good to have someone with Auto domain expertise. Should have very good experience in client handling

Soft Skills Required:

Strong personal organization and time management skills

Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are

developing an AI platform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.

Graphene was founded by Corporate leaders from Microsoft and P&G and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.

Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.

  Cloud Systems Administrator position responsibilities includes:

• Configure and fine tune cloud infrastructure
• Install and configure virtual cloud
• Support cloud servers including security configurations, patching, and
• Establish Virtual Private Networks (VPNs) to customer
• Develop scripts for automating client/server
• Monitoring, automating processes & recovery
• SQL server and noSQL dB configuration, maintenance and administration
• Network admin and configuration

• Engineering degree in Computer Science or equivalent
• Minimum of 4 years with Linux/Windows server administration
• Proficient with MS SQL Server administration, Cosmos DB
• Experience with supporting application and database servers
• Strong experience with IIS, other web servers
• Strong experience with Security – Identity, Access Control and Data Protection
• Strong experience with Microsoft Azure
• DevOps skills – Automated build and release management experience
• Resource and Cost Optimization

• Experience with Docker and Kubernetes. Certifications like CKAD a plus
• Certification on Azure Administration (AZ – 104) a plus

• Should have the passion to work for the organization thereby growing with the
• A good team player as well as be able to contribute individually as and when
• Should be able to mentor juniors if any need
• Should be able to learn any new technology if the project
• Leadership Capability, Self-motivated, highly collaborative, working through uncertainties and unknowns, Exceptional analytical and problem-solving skills, Getting things done, Continuous learning