Account Manager

Job Location: Gurgaon/Noida

Current Work Mode: Hybrid

Work Timings: AEST Timings

About the Role

We are looking for high-calibre Frontend Engineers with strong expertise in React or Angular to join a fast-paced branding and product experience initiative. This role will focus on delivering a premium UI/UX transformation, including a dashboard uplift, within a tight timeline.

This is a hands-on role suited for engineers who thrive in high-impact, fast-execution environments and can take ownership from concept to delivery.

Key Responsibilities

• Build and enhance modern, scalable front-end applications using React or Angular
• Drive the branding implementation across web interfaces and dashboards
• Collaborate closely with design, product, and backend teams
• Contribute to dashboard improvements, performance optimization, and usability enhancements
• Integrate front-end components with backend services (including .NET-based APIs)
• Leverage AI tools (e.g., Claude, ChatGPT, GitHub Copilot) to improve productivity, code quality, and development speed
• Ensure high standards of code quality, responsiveness, and cross-browser compatibility

Required Skills & Experience

• Strong hands-on experience with React.js or Angular (either is mandatory)
• Solid understanding of HTML, CSS, JavaScript/TypeScript
• Experience building data-driven dashboards and UI-heavy applications
• Working knowledge of .NET / C# backend integration
• Familiarity with or openness to using AI-assisted development tools (e.g., Claude, Copilot, ChatGPT)
• Strong eye for design, layout, and user experience
• Ability to work in fast-paced, deadline-driven environments

Nice to Have

• Experience with design systems or branding projects
• Exposure to performance optimization and front-end architecture
• Experience working in agile/sprint-based delivery models

What We’re Looking For

• Engineers who take ownership and move fast
• Strong problem-solvers with attention to detail
• Comfortable leveraging modern tools, including AI, to accelerate delivery
• Clear communicators who can collaborate across teams
• Comfortable working under tight timelines with high expectations

Why Join

• Opportunity to work on a high-visibility branding initiative
• Fast-paced environment with real impact
• Collaborative and outcome-driven team

• Bachelor’s degree in Computer Science/Engineering or equivalent experience.
• 5+ years of professional experience in Node.Js, Angular, AWS, MongoDB or Postgres OR MySQL.
• Strong experience with MEAN stack development.
• Proficiency in SQL databases (MySQL, PostgreSQL, MongoDb).
• Solid understanding of AWS services for application hosting and scaling.

What You Need: 

✅ Strong experience in backend development using Python (Django, Flask, or FastAPI). 

✅ Hands-on experience with Azure Cloud services (Azure Functions, App Services, AKS, CosmosDB, etc.). 

✅ Experience leading a development team and managing projects. 

✅ Expertise in designing and managing APIs, microservices, and event-driven architectures. 

✅ Strong database experience with MongoDB, PostgreSQL, MySQL, or CosmosDB. 

✅ Knowledge of DevOps practices, including CI/CD pipelines, Docker, and Kubernetes. 

✅ Ability to develop Proof of Concepts (POCs) and evaluate new technology solutions. 

✅ Strong problem-solving and debugging skills. 

Role and Responsibilities:

·        Lead the vision of our product and consumer experiences

·        Own the end-to-end design/ UX of YouShd’s applications, design simple and clean visual UI, and create wireframes, prototypes, and pixel-perfect mocks

·        Work with the tech team to get your ideas built

·        Conduct user research, come up with user personas, both informally and in structured studies, and analyze and present findings so we all can understand our users better

·        Set the standard for what great design entails and help your team achieve that standard

·        Build and maintain a design system to achieve consistency across our applications

Skills and Experience:

·        2+ years of experience in product design

·        Work with wireframing tool of choice (Balsamiq, Pencil, Axure, Whimsical, Mockflow, etc.) to create low fidelity and high fidelity wireframes

·        Convert any wireframes into mockups using Figma, Sketch, etc.

·        Find design inspirations related to the idea proposed and do independent research

·        Demonstrated experience of leading complex projects independently under tight timelines

·        Detail orientation, execution excellence and entrepreneurial spirit

·        First-principles led problem-solving attitude

Nice to Haves:

·        Experience with frontend web or mobile development

·        Previous experience working in an Agile environment with scrums and sprints

SKILLS & REQUIREMENTS

· Candidate must possess a Bachelor's degree in Computer Science/Information Technology Engineering (computer/telecommunications)

· Must have at least 5 years of extensive experience in Object-oriented programming specifically on JAVA/J2EE

· Has knowledge or relevant work experience in any of the following programming languages or technologies: Java/J2EE, C++, C, XML/XHTML or CGI-Python.

· Must have sufficient knowledge of Object-oriented programming concepts

·Be an excellent team player in a different culture, display the ability to learn in a short time and work under pressure.

ROLES & RESPONSIBILITIES

· Develops and enhances software applications through coding and testing.

· Involved in code reviews and training.

· Delivers the highest quality software by creating unit test plans and testing code thoroughly. Implements solutions as designed in technical documentation specification and coding standards.

· Creates project documentation and coordinates technical issues.

· Knows the business rules and concepts, software specifications and designs provided by the technical lead and applies them in completing the assigned task.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

We are looking for a Female Sales Executive.

Education - Any discipline with good communication skills.

Skills - Need to be a go-getter and should work towards the target to get leads. Lead generation is the primary measurement.

Experience - Minimum 2 years experience ins Tele sales of high-value products. 

• Create high-quality HTML files based on the latest HTML5.
• Conducting website performance and usability tests.
• Troubleshoot any issues with the website.
• Meeting publication deadlines.

• In-depth knowledge of front-end coding languages including HTML, CSS, JavaScript, and JQuery.
• Familiarity with CSS preprocessors such as Sass and Less.
• Strong attention to detail.
• Experience with Photoshop, Illustrator, Figma, or other graphic design and layout tools.

Job Title: Engineering Manager

COMPANY : Text Mercato Solutions Pvt. Ltd. ( https://www.textmercato.com/">https://www.textmercato.com/ )

INDUSTRY : Cataloguing / IT

LOCATION : Bengaluru (Work from HOME)

Responsibilities and Duties

We have an opportunity for an Engineering Manager to lead and develop a team of high performing developers for our Cataloging.Ai team.

You will be responsible for building an effective team, empowering them to achieve their goals and delivering value to our customers (both internal & external)

Your greatest responsibility will be looking after the individuals reporting to you, mentoring, coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

You will work closely with product management to influence the direction of our new services and plan the steps to get there. You will collaborate with developers to ensure they build reliable, scalable services & strive for technical & operational perfection while balancing the needs of our customers and the business

Skills Needed :-

• 7+ years in software development - preferably with Cloud services.
• 2+ years experience in a people management role - hiring, motivating, growing, empowering, and performance managing.
• A dedication for building high-performing teams, putting others before yourself, and delighting in your team members’ successes.
• Proven coding skills, with the ability to guide your team in code design and reviews, mentor junior developers and assist your team to tackle technical challenges.
• A passion for solving complex business problems, and the proven ability to share that passion with your team.
• A strong collaborative mindset; to work closely with your peers in Product Management, Design, other Development Leads, Quality Engineering, etc - to bring diverse viewpoints and goals together.
• Excellent communication and organisation skills; to effectively prioritise work, set expectations with partners, communicate progress, negotiate dependencies, and resolve conflicts.
• High-quality standards, holding yourself and your team accountable for delivering Enterprise-quality software that delights customers.
• A strong drive for innovation and improvement - always pushing, encouraging and enabling your team to improve their tools, processes and culture; keeping them agile and creative with lightweight processes.
  
  

Preferred Skills :-

• Understanding of SaaS, PaaS, IaaS industry with hands-on experience with public cloud offerings (e.g., AWS, GAE, Azure)
• Experience with continuous delivery and deployment
• Experience in large scale transformation (think monolith to microservices)

Technologies we use:- NodeJS, MongoDB, Angular, React, AWS, Azure

Notice Period – 0-15 days