Business Development Associate

Manual and Automation testing

CICS( MAINFRAME)

TOSCA

SQL and Playwright are desirable

Years of exp – 6+ yrs

Location – Chennai & Pune

Work Mode – 5 days WFO

Notice Period – Immediate Joiners

Job Overview:

We are seeking a highly experienced and innovative Senior AI Engineer with a strong background in Generative AI, including LLM fine-tuning and prompt engineering. This role requires hands-on expertise across NLP, Computer Vision, and AI agent-based systems, with the ability to build, deploy, and optimize scalable AI solutions using modern tools and frameworks.

Required Skills & Qualifications:

• Bachelor’s or Master’s in Computer Science, AI, Machine Learning, or related field.
• 5+ years of hands-on experience in AI/ML solution development.
• Proven expertise in fine-tuning LLMs (e.g., LLaMA, Mistral, Falcon, GPT-family) using techniques like LoRA, QLoRA, PEFT.
• Deep experience in prompt engineering, including zero-shot, few-shot, and retrieval-augmented generation (RAG).
• Proficient in key AI libraries and frameworks:
• LLMs & GenAI: Hugging Face Transformers, LangChain, LlamaIndex, OpenAI API, Diffusers
• NLP: SpaCy, NLTK.
• Vision: OpenCV, MMDetection, YOLOv5/v8, Detectron2
• MLOps: MLflow, FastAPI, Docker, Git
• Familiarity with vector databases (Pinecone, FAISS, Weaviate) and embedding generation.
• Experience with cloud platforms like AWS, GCP, or Azure, and deployment on in house GPU-backed infrastructure.
• Strong communication skills and ability to convert business problems into technical solutions.

Preferred Qualifications:

• Experience building multimodal systems (text + image, etc.)
• Practical experience with agent frameworks for autonomous or goal-directed AI.
• Familiarity with quantization, distillation, or knowledge transfer for efficient model deployment.

Key Responsibilities:

• Design, fine-tune, and deploy generative AI models (LLMs, diffusion models, etc.) for real-world applications.
• Develop and maintain prompt engineering workflows, including prompt chaining, optimization, and evaluation for consistent output quality.
• Build NLP solutions for Q&A, summarization, information extraction, text classification, and more.
• Develop and integrate Computer Vision models for image processing, object detection, OCR, and multimodal tasks.
• Architect and implement AI agents using frameworks such as LangChain, AutoGen, CrewAI, or custom pipelines.
• Collaborate with cross-functional teams to gather requirements and deliver tailored AI-driven features.
• Optimize models for performance, cost-efficiency, and low latency in production.
• Continuously evaluate new AI research, tools, and frameworks and apply them where relevant.
• Mentor junior AI engineers and contribute to internal AI best practices and documentation.

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

What you need to have:

• 4-8 years of experience in BI/DW
• 3+ years of experience with Microstrategy schema, design and development
• Experience in Microstrategy Cloud for Azure and connecting with Azure Synapse as Data Source
• Extensive experience in developing reports, dashboards and cubes in Microstrategy
• Advanced SQL coding skills
• Hands on development in BI reporting and performance tuning
• Should be able to prepare unit test cases and execute unit testing

• Developing and implementing highly responsive UI
• Design software with great UX
• Produce clean and efficient code
• Troubleshoot, debug and upgrade existing software
• Management of entire end-to-end project pipeline

• Strong working knowledge of React JS and Redux
• Experience with JavaScript and CSS
• Experience with REST APIs
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Git knowledge is a plus
• Comfortable in working in Linux based environment