Marketing Campaign Manager

Role & Responsibilities

We are looking for a hands-on AWS Cloud Engineer to support day-to-day cloud operations, automation, and reliability of AWS environments. This role works closely with the Cloud Operations Lead, DevOps, Security, and Application teams to ensure stable, secure, and cost-effective cloud platforms.

Key Responsibilities-

• Operate and support AWS production environments across multiple accounts
• Manage infrastructure using **Terraform** and support CI/CD pipelines
• Support **Amazon EKS** clusters, upgrades, scaling, and troubleshooting
• Build and manage Docker images and push to **Amazon ECR**
• Monitor systems using CloudWatch and third-party tools; respond to incidents
• Support AWS networking (VPCs, NAT, Transit Gateway, VPN/DX)
• Assist with cost optimization, tagging, and governance standards
• Automate operational tasks using **Python, Lambda, and Systems Manager**

Ideal Candidate

• Strong Hands-On AWS Cloud Engineering / DevOps Profile
• Mandatory (Experience 1): Minimum 8+ years of hands-on experience in AWS Cloud Engineering / Cloud Operations / Cloud-native environments, with deep expertise in production cloud setups.
• Mandatory (Experience 2): Must have strong hands-on experience supporting AWS production environments (EC2, VPC, IAM, S3, ALB, CloudWatch)
• Mandatory (Infrastructure as a code): Must have hands-on Infrastructure as Code experience using Terraform, Ansible
• Mandatory (AWS Networking): Strong understanding of AWS networking and connectivity (VPC design, routing, NAT, load balancers, hybrid connectivity basics)
• Mandatory (Cost Optimization): Exposure to cost optimization and usage tracking in AWS environments
• Mandatory (Individual Role): The candidate will work independently and be fully responsible for managing and delivering all aspects of AWS cloud operations and engineering.
• Mandatory (Core Skills): Experience handling monitoring, alerts, incident management, and root cause analysis
• Mandatory (Soft Skills): Strong communication skills and stakeholder coordination skills

We’re looking for a sharp, self-driven Business Development Manager to help grow Monsoonfish’s international client base across the US, Canada, UK, and Europe.

This is a relationship-led, consultative sales role focused on building long-term partnerships with product companies and enterprises. The primary offering you’ll be driving is dedicated UX/UI design teams working as an extension of client product teams.

What you’ll do:

Outbound Sales & Prospecting

• Build and execute a structured outbound strategy targeting product companies, SaaS businesses, and digital enterprises
• Use AI-powered prospecting tools, LinkedIn Sales Navigator, and modern outreach workflows to identify and engage decision-makers (CPOs, VPs of Product, CTOs, Heads of Design)
• Maintain a strong and healthy pipeline with consistent top-of-funnel activity
• Drive high-quality outreach and lead generation efforts across international markets

Inbound Lead Management

• Qualify and follow up on inbound leads from the website and referrals
• Move opportunities smoothly from discovery calls to proposal and closure stages

Consultative Selling

• Conduct structured discovery conversations to understand client product goals, team gaps, and design maturity
• Position dedicated design team engagements as long-term strategic partnerships rather than one-off projects
• Collaborate with design and strategy teams to develop tailored proposals and scopes of work

Networking & Community

• Represent Monsoonfish at BNI meetings and relevant professional communities
• Build referral relationships and generate warm introductions over time

CRM & Reporting

• Maintain accurate CRM updates, pipeline tracking, and activity logs
• Share weekly pipeline updates and monthly forecasts with leadership

What we’re looking for:

• 1-10 years of B2B sales or business development experience, ideally in a design, UX, technology, or creative services company
• Experience working with or selling to international clients, especially in the US or European markets
• Strong written and verbal communication skills
• Comfortable leading conversations with senior stakeholders across time zones
• Familiarity with outbound prospecting tools, LinkedIn Sales Navigator, AI-assisted outreach, and CRM platforms
• Pre-sales experience (UX audits, proposals, scoping) is a strong advantage
• Ability to understand UX and product design concepts well enough to hold credible conversations with product and design leaders
• Self-directed, organised, and accountable with strong ownership mindset
• Availability for calls aligned with US and European time zones when required (evenings IST)

Commercial Focus

The role is focused on long-term retainer engagements and dedicated design team partnerships, not short-duration project wins.

Deal quality, contract duration, and long-term relationship value matter more than volume.

Responsibilities

• Ensuring that orders are executed smoothly and timely.
• Communicate and coordinate with foreign customers for artworks and documents approvals.
• Coordinate with Logistics, Production and purchase team to full file the orders timely.
• Provide support to customers with timely reply’s and provide required information/ Documents.
• Resolving customer complaints quickly and efficiently. 
• Dealing with people of different backgrounds and temperaments.
• Solving customer issues and complaints.
• Offering exceptional customer service to customers.
• Maintaining good relationships with customers.
• Taking feedback from customers to ensure they are satisfied with the service.

Requirements

• Bachelor’s degree in Business Administrator, Marketing or a relevant field.
• 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
• Demonstrate the ability to work in teams and independently.
• Excellent organizational and interpersonal skills.
• Outstanding in English oral and written communication skills.
• Good customer service skills.
• Proficiency in Microsoft Office Tools.
• Ability to maintain sensitive and confidential information.
• Ability to maintain a positive attitude.
• Exceptional people and problem-solving skills.
• Exceptional time and task management skills.

• Can write reliable, scalable, testable and maintainable code.
• Familiarity with Agile methodologies and clean code.
• Design and/or contribute to client-side and server-side architecture.
• Well versed with fundamentals of REST.
• Build the front-end of applications through appealing visual design.
• Knowledge of one or more front-end languages and libraries (e.g. HTML / CSS, JavaScript, XML, jQuery, Typescript) JavaScript frameworks (e.g. Angular, React, Redux, Vue.js)
• Knowledge of one or more back-end languages (e.g. C#, Java, Python, Go, Node.js and frameworks like SpringBoot, .NET Core) 
• Well versed with fundamentals of database design.
• Familiarity with databases - RDBMS like MySQL, Postgres & NoSQL like MongoDB, DynamoDB.
• Well versed with one or more cloud platforms like - AWS, Azure, GCP.
• Familiar with Infrastructure as Code - CloudFormation & Terraform & deployment tools like Docker, Kubernetes.
• Familiarity with CI/CD tools like Jenkins, CircleCI, Github Actions.
• Unit testing tools like Junit, Mockito, Chai, Mocha, Jest

At Source.One, we are building an E-commerce 3.0 platform for Industrial raw materials. There are some major differences in the B2B E-commerce market vs a B2C market (like Amazon, Flipkart etc). For instance, in the B2B market, it is very difficult to push customers to adapt to a new technology given that the smallest customer is a HNI (High Networth Individual). Another example is the volume of trade. In B2C, the average transaction value maybe around Rs. 100-500. In B2B market the minimum transaction value would be around Rs. 5 Lakhs. There are several such interesting differences which makes working in this market a very unique and fun experience.

 JD

1. Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
2. Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
3. Create product strategy documents that describe business cases, high-level use cases, technical requirements.
4. Develop, implement, and maintain production timelines across multiple departments.
5. Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans
6. Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization

Requirement

• Bachelor’s degree in product design or engineering
• Strong experience in a dynamic product management role
• Proven experience overseeing all elements of the product development lifecycle
• Highly effective cross-functional team management
• Previous experience delivering finely-tuned product marketing strategies
• Exceptional writing and editing skills combined with strong presentation and public speaking skills

What you get:

• Core Team Member of the Fastest Growing Tech-Commerce in India.
• Attractive Salary + eSOPs
• Profit-Sharing participation, with NO Upper Cap.
• Mindshare with the Best Brains in Tech-led Distribution Business.
• Free-hand in designing and implementation Regional Strategies

What you need to have:

Desired Candidate Profile

• Graduation is a must. A Master's in HR is preferred
• Relevant work experience of 4-6 years in HR & TA. Prior experience in handling employees in a warehouse is desirable
• Excellent communication, analytical, negotiation, listening, and interpersonal skills
• Proficiency in MS Office Suite & HR Matrice