SSE- Test & DevOps Engineer

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

This role is responsible for designing scalable, user-friendly

solutions using native Salesforce capabilities, reducing custom technical debt, and enabling a

unified associate experience across resident services and call center teams.

Key Responsibilities:

● Own the end-to-end migration strategy from Classic to Lightning.

● Redesign data model (replace custom objects with standard Lead/Opportunity where

applicable).

● Configure Lightning features: Dynamic Forms, Lightning Pages, Flows, Omni-Channel.

● Recommend and implement AppExchange solutions where needed.

● Collaborate with developers, admins, and QA to deliver incremental releases.

● Ensure compliance with security, profiles, and permission sets.

● Act as the trusted advisor to stakeholders for Salesforce roadmap planning.

Qualifications:

● 6+ years Salesforce experience, with at least 3+ in Lightning implementations.

● Expertise in Service Cloud, Marketing Cloud, case management, and digital engagement.

● Proven experience with Classic-to-Lightning migration projects.

● Strong understanding of low-code/no-code capabilities (Flows, Dynamic Actions).

● Salesforce Certified Application/Solution Architect (preferred).

● Excellent communication and stakeholder management skills.

We are looking for Sr. Node Js Developer

Experience - 1-5 years 

Location - Ahmedabad, Gujarat. (Work from Office/Home)

5 Days working 

Should have good communication skills.

Requirements:

•API Development

• Mongodb or Firebase

•Designing and developing user interfaces using Angular OR JavaScript MV-VM/MVC frameworks

•Good understanding of AJAX and JavaScript, TypeScript Dom manipulation Techniques

•Experience with RESTful services

•Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, ReactJS)

•Knowledge of Node.js, Express and frameworks available for it

•Understanding the nature of asynchronous programming and its quirks and workarounds

•User authentication and authorization between multiple systems, servers, and environments


Note:- We are not providing permanent work from home. They have to come to the office if needed.

Job description
Dear Candidate,(Notice Period - 15 days or Immediate Joiner)

Urgent opening for Full Stack Developer (Angular + React + Node)
Company Name - Askme Technologies
Location - H161, BSI Business Park, Sec 63, Noida
Shift: 10 AM to 7 PM

Job description
We are looking for an experienced and motivated Full Stack professional to be an integral part of our team. You will get hands-on experience in the latest technologies
and skills like ReactJS, NodeJS, MongoDB, REST API, etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of
career growth in a fast-paced, learning-based, and merit-driven work environment.

Required Candidate profile
What we are looking for:
- Strong coding and design skills.
- Good command over Data Structures & Algorithms.
- The ability to produce bug-free and production-grade code.
- Skills we consider: React.JS, Vue.JS, Angular.JS, Node.js, Express.JS, MongoDB e.t.c
- Must have prior working experience in any one of PHP Framework i.e Laravel, Codeigniter, CakePHP
- Develop a very high sense of ownership, and the zeal to build scalable applications.
- Develop a deep understanding of the start-up ecosystem.
- Work with a performance-oriented team driven by ownership and open to experiments.
- Build customer-facing technology products for global customers.
- Design and develop end-to-end applications with very high quality.
- Design and develop end-to-end applications with very high quality.

• Solid understanding of pedagogy, instructional analysis, and experience meeting milestones.
• Significant experience in managing and facilitating learning and development programs in areas of Organisational/ Managerial and Leadership development, Performance Development, Culture & Values, Organisational design, Knowledge Management
• Copywriting and Storytelling skills are highly preferred
• Experience with curriculum development applications such as Camtasia, Articulate 360, or Captivate.
• Quick Learner with a flair to pick up skills rapidly (Self Starter)
• Proactive, well organized and a thorough planner
• Growth mindset and ability to receive feedback on content with an open mind and willingness to work out of one's comfort zone
• Ability to manage multiple simultaneous projects on different timelines

• Master’s degree or MBA in a relevant field such as business, operations, human resources, adult education, organizational development, or instructional design.
• 3+ years experience in Learning and Development (e.g., supporting or leading learning programs, story-boarding, building training content, training facilitation, bridging gaps in knowledge effectively, evaluating programs, and measuring success).
• Preference for experienced candidates having worked on projects around program, or product management with a focus on education programs, course content, instructional design, or curriculum creation.

• Package of 15-18 Lacs depending on Experience.
• Be part of the digital nomad scheme where you are eligible for month-long fully sponsored domestic and international trips(3-4 times a year).
• Mentorship sessions by our expert base and founding team.
• Amazing networking opportunity with top mentors and leaders on our platform.
• Recommendation letter
• Learn the ins and out of the startup ecosystem by working in a global Singapore-based startup
• Have a real impact on your work :)

Brief Overview:

Through your work at Vauld, you will have the opportunity to change money for the 21st century. We’re a leading cryptocurrency platform and are passionate about increasing economic freedom around the world.

We are looking for a Lead frontend engineer who has hands-on experience with Angular/React in the front end responsibilities. You'll be involved with bringing features from idea to completion and mentoring an incredibly talented group of peers.

If you are looking for a challenging work environment where you can grow and deepen your technical skills as a frontend engineer and architect, we’d love to chat with you!

Key Responsibilities:

• Working with designers, product managers to collaboratively own the front-end layer for Vauld’s web and mobile applications.
• Architect, develop, maintain, and improve our front-end libraries.

Requirements:

• You have 5 years or more of front end development experience with expertise in designing and implementing high-performance web applications.
• You are aware of Javascript design patterns and can architect a fairly complex UI without feeling the need for a framework.
• You are capable of writing high-quality code that conforms to the standards and best practices in a particular language/framework.
• You have experience building a product using a mainstream library or framework.
• Experience in any of React/AngularJs/Vue js
• You have a deep understanding of javascript coding methodologies and can rightly judge/implement solutions to complex problems.
• You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production environment, and finally monitoring.

Preferred:

• Previous work experience in product-based (B2B/B2C) startups and fintech firms.
• Experience working with Visualisation/graphs/gaming
• Experience building for mobile platforms
• Understands the cryptocurrency landscape

Working at Vauld:

You will join a fun and intellectually stimulating work environment. If you’re excited by the idea of making a real impact and joining a team where we pride ourselves on being disruptive and ambitious, a career with Vauld is perfect for you.

Fullstack Developer

Job description -

Your primary focus will be the development of all server-side logic, definition and maintenance of the databases, and ensuring high performance and responsiveness to requests from the client applications. Apart from this you will be working actively on designing and implementing cloud infrastructure (AWS) and contribute to the overall architecture of the application.

Experience - 4+ Years

Core Requirements -

* Experience in software development and experience with e-commerce systems, relevant 3rd party integrations.

* Strong proficiency with JavaScript and Node JS.

* Shows a strong grasp of web technologies and architectural principles necessary for designing scalable, extensible and maintainable web applications and services.

*Needs to have some exposure to cloud technologies like AWS/GCP/Azure. 

* Basic understanding of object-oriented programming and relational databases, web design patterns like MVC, ORM technologies.

* Experience and familiarity with the tech stack - Node.js, MySQL, Express.js.

* Server less framework, REST, ORM Libraries. Exposure to the JAVA tech stack with technologies like Java J2EE, spring and Hibernate is a major plus point.

* Experience with developing REST APIs. Understanding of the basic principles of REST.

* Creating database schemas that represent and support business processes.

* Implementing automated testing platforms and unit tests.

* Proficient understanding of code versioning tools, such as Git.

* Familiarity with AWS technologies will be a major plus point.

Perks & Benefits :

• 5 Days working
• Work from Home opportunity
• Paid Parental Leaves
• Annual Bonus equivalent to a months salary
• Monthly Internet Charges
• Gifts & Vouchers on B’day & Marriage
• Employee Recognition & Many more

About Company -

BUYOGO is a Zurich - based software startup, which offers small and medium-sized business-to-business enterprises integrated digital commerce. The Buyogo Connector is an all-in-one software for Swiss SMEs that helps them expand their e-commerce business and automate order processing.

Company Website : https://www.buyogo.com/">https://www.buyogo.com