SSE- Test & DevOps Engineer

Web & Mobile Applications development

• Responsible for driving development team and coordinate strategies to ensure smooth functioning of delivered software service to internal customers.
• Ability to work with complex business scenarios supporting critical business functions deployed across multiple locations.
• Manage day-to-day activities of application development team following SDLC principles.
• Exposure to Agile or Scrum Development, DevOps preferred
• Exposure to API management and UX design preferred
• Manage and coordinate the teams working on development using PHP/MYSQL, Oracle/APEX, Android Mobile application, etc.
• Help maintain the code quality, its organization, and automations.
• Experience in Project and team management
• Should have worked on large scale applications

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Role:

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications 

Requirements:

• Associate / Bachelor's degree or equivalent experience
• 4+ Years in management
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+
• Project management skills
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Fluent in English.
• Demonstrated verbal and written communication skills.

Responsibilities:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
• Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Drive business improvements based on customer feedback
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Interpret data that translates into action to improve the team.
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Collaborate with product team by providing status updates and customer feedback
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What are the Key Responsibilities:

• Responsibilities include writing and testing code, debugging programs, and integrating applications with third-party web services. 
• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Creates customized applications for smaller tasks to enhance website capability based on business needs
• Ensures web pages are functional across different browser types; conducts tests to verify user functionality
• Verifies compliance with accessibility standards
• Assists in resolving moderately complex production support problems

What are we looking for:

• 3+ Years of work experience as a Python Developer
• Expertise in at least one popular Python framework: Django
• Knowledge of NoSQL databases (Elastic search, MongoDB)
• Familiarity with front-end technologies like JavaScript, HTML5, and CSS3
• Familiarity with Apache Kafka will give you an edge over others
• Good understanding of the operating system and networking concepts
• Good analytical and troubleshooting skills
• Graduation/Post Graduation in Computer Science / IT / Software Engineering
• Decent verbal and written communication skills to communicate with customers, support personnel, and management

You'll be trained first on content writing through online meets. After that, you'll be required to do the assigned tasks.

• Day-to-day tasks will be given
• Remote work
• Flexible timings
• Duration - 2 months
• Earning opportunities will be introduced
• Certificate and Letter Of Recommendation on completion

The Knowledge Graph Architect is responsible for designing, developing, and implementing knowledge graph technologies to enhance organizational data understanding and decision-making capabilities. This role involves collaborating with data scientists, engineers, and business stakeholders to integrate complex data into accessible and insightful knowledge graphs.

Work you’ll do

1. Design and develop scalable and efficient knowledge graph architectures.

2. Implement knowledge graph integration with existing data systems and business processes.

3. Lead the ontology design, data modeling, and schema development for knowledge representation.

4. Collaborate with IT and business units to understand data needs and deliver comprehensive knowledge graph solutions.

5. Manage the lifecycle of knowledge graph data, including quality, consistency, and updates.

6. Provide expertise in semantic technologies and machine learning to enhance data interconnectivity and retrieval.

7. Develop and maintain documentation and specifications for system architectures and designs.

8. Stay updated with the latest industry trends in knowledge graph technologies and data management.

The Team

Innovation & Technology anticipates how technology will shape the future and begins building future capabilities and practices today. I&T drives the Ideation, Incubation and scale of hybrid businesses and tech enabled offerings at prioritized offering portfolio and industry interactions.

It drives cultural and capability transformation from solely services – based businesses to hybrid businesses. While others bet on the future, I&T builds it with you.

I&T encompasses many teams—dreamers, designers, builders—and partners with the business to bring a unique POV to deliver services and products for clients.

Qualifications and Experience

Required:

1. Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

2. 6-10 years of professional experience in data engineering with Proven experience in designing and implementing knowledge graph systems.

3. Strong understanding of semantic web technologies (RDF, SPARQL, GraphQL,OWL, etc.).

4. Experience with graph databases such as Neo4j, Amazon Neptune, or others.

5. Proficiency in programming languages relevant to data management (e.g., Python, Java, Javascript).

6. Excellent analytical and problem-solving abilities.

7. Strong communication and collaboration skills to work effectively across teams.

Preferred:

1. Experience with machine learning and natural language processing.

2. Experience with Industry 4.0 technologies and principles

3. Prior exposure to cloud platforms and services like AWS, Azure, or Google Cloud.

4. Experience with containerization technologies like Docker and Kubernetes

Job Domain:

Customer and Personal Service

Client Details:

Job Profile

About the company: Strategic leader offering nearly 17 years of extensive experience in overcoming complex business & financial challenges, making high-stakes decisions, distress management, directing business in growth areas using strategic financial analysis, business valuation, corporate restructuring, understanding client requirements & project

evaluation skills

Industry:- CA Firm

Location:- Andheri West, Mumbai

Designation:- Finance Executive

Qualification:- Qualified CS, Semi-Qualified CS

Experience:- 0-1 Years

Skills:- Legal compliance, Financial Compliance, Knowledge of Accounts, Knowledge of Evaluation, Secretarial Records, IBC Code, Company Law, Accounting

Roles and Responsibilities:-

This is a role requiring assistance to the Resolution Professional/ Liquidator in carrying out day to day activities of the Assignments under Insolvency and Bankruptcy Code, 2016, which includes :

-          Knowledge of IBC, 2016

-          Preparation of Minutes/ Agenda

-          Drafting and filing of reports

-          Reviewing/ Drafting Applications

-          Basic Knowledge of Finance and Accounts

-          Basic Knowledge of Banking Sector and terminologies

-          Legal and Secretarial compliance

-          Financial Compliance

-        Assisting the partner for fund raising activities.

Requirements:

• Must have 5+ years of experience
• Strong proficiency in data engineering concepts and practices.
• Extensive experience in applying data science and machine learning techniques.
• Working knowledge of extracting information from unstructured data sources, particularly PDFs.
• Hands-on experience with Large Language Models (LLMs) such as GPT and Gemini.
• Knowledge of prompt engineering and fine-tuning techniques.
• Practical experience in building Retrieval-Augmented Generation (RAG) systems.
• Experience in processing large volumes of unstructured data, preferably in the insurance, legal, or healthcare sectors.
• Proven experience in extracting valuable insights from diverse data sets.
• Familiarity with Vector Databases, Azure Cloud, LangChain, Lama Index, and OCR tools and techniques.
• Working knowledge of PDF to text extraction tools like PDFMiner, PyMuPDF, or PDFPlumber, OCR tools.
• Skilled in machine learning, deep learning, computer vision, natural language processing (NLP), and generative AI models.

Good to have:

Working knowledge of Python and libraries such as NumPy, pandas, scikit-learn, and TensorFlow/PyTorch.

Preferred Qualifications:

BE/MS/PhD in Computer Science, Data Science, Machine Learning, or related fields.

Note: We are looking for passionate candidates who can join immediately.

What You will do

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills. Nice to have

Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID).

Location Remote - work from anywhere.

About us:

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada. Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

Omnitroncis is on a mission to bring robotics to real-life applications. We build & provide services for smart products. At the heart of each product is the amazing team which integrates software, hardware, sensors, AI, computer vision systems, machine learning models and robotics to orchestrate and automate the entirety of products and operations. As a result, we are able to lead better lives.

About Us:

This is an opportunity to join a growing team of electrical, mechanical and software engineers and make a substantial impact at Omnitronics. We are looking for someone that can learn, adapt and roll with a fast-paced, ever-changing environment and who isn’t afraid of uncertainty. Embedded engineering at Omnitronics involves developing electronics solutions that power a modern smart device. This involves unique industrial control systems, environmental sensor technology, data collection, computer vision systems, and automation. You ll be involved with idea generation, design, prototyping, planning, and the execution of firmware and hardware for our IoT devices.

Prerequisites

• We are looking for a person who is really interested in & enjoys technology, is Passionate about Innovation, and Can go the extra mile for perfection.
• Behavioural Attitude: Must be a Quick learner / Highly Dedicated / Responsible person

Require Person: 7

Job Type: Full-time

Office Timing: 10:00 am to 7:00 pm

Expected Start Date: ASAP

Fresher Salary: 3,000 to 15,000

Experience Salary: 10,000 to 45,000

Location: Must be from Surat, Gujarat

Below are the skills we are looking for in a candidate.

• Strong hands-on C/C++, Embedded System Development 
• Hands-on experience on ESP-IDF, STM32CubeMX, Embedded Linux, RTOS
• Good to have Python, Shell/Bash Scripting, Toolchains
• SPI, I2C, UART, RS485, CAN, and hardware subsystems
• Hardware and IoT / IT Communication protocols knowledge
• Problem-solving and analytical skills.
• Familiar with Standards (SOLID Principles, OOPs, Misra C, etc)
• Schematic / PCB Designing verification
• Ability to trace difficult problems using a variety of tools (debugger, JTAG emulator, logic analyzer, oscilloscope).
• Design, develop, code, test, and debug system software.

We are looking for Embedded software developers who will be responsible for designing, developing, optimizing, and implementing the software that is programmed into devices built around a processor/controller. Candidates need to write code to solve problems and implement systems that make a physical hardware device work through software.

Thanks and Best Regards