SSE- Test & DevOps Engineer

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Sr.DevOps Engineer (5 to 8 yrs. Exp.)

Location: Ahmedabad

• Strong Experience in Infrastructure provisioning in cloud using Terraform & AWS CloudFormation Templates.
• Strong Experience in Serverless Containerization technologies such as Kubernetes, Docker etc.
• Strong Experience in Jenkins & AWS Native CI/CD implementation using code
• Strong Experience in Cloud operational automation using Python, Shell script, AWS CLI, AWS Systems Manager, AWS Lamnda, etc.
• Day to Day AWS Cloud administration tasks
• Strong Experience in Configuration management using Ansible and PowerShell.
• Strong Experience in Linux and any scripting language must required.
• Knowledge of Monitoring tool will be added advantage.
• Understanding of DevOps practices which involves Continuous Integration, Delivery and Deployment.
• Hands on with application deployment process

Key Skills: AWS, terraform, Serverless, Jenkins,Devops,CI/CD,Python,CLI,Linux,Git,Kubernetes

Role: Software Developer

Industry Type: IT-Software, Software Services

FunctionalArea:ITSoftware- Application Programming, Maintenance

Employment Type: Full Time, Permanent

Education: Any computer graduate.

The developer will be responsible to build and enhance collaboration functionalities in our products while ensuring seamless user interaction in the platform. Our engineering team works on developing a range of innovative products to facilitate regulatory work flow of medical device companies. An ideal candidate is one willing to work in a tight schedule of a start-up and experienced in building magical user experiences and considers performance to be the key metric in the application.

Responsibilities :

• Develop new features using Angular 9/10
• Develop reusable components
• Write efficient and documented object oriented code
• Write extensive unit test cases and execute them
• Ensure responsive design of the front end

Skills and Qualifications :

• 2-5 years experience in developing web based applications and building product product from scratch

• Detailed understanding of coding and design aspects of Angular 9/10

• Proficiency with Observables, NGRX and websockets

• Knowledge of various Angular/Jquery packages

• Knowledge of Responsive Design

• Knowledge of WYSIWYG editors

• Knowledge of different performance optimization techniques

• Experienced in various data structures and design patterns

• Knowledge of asynchronous programming

• Bachelor’s Degree in computer science or equivalent education.

We are looking for an experienced Full Stack PHP Developer for immediate hiring.Candidate must have at least 1 years of experience in working on PHP based projects with MySQL backend. The ideal candidate should have the drive and passion to thrive in a startup environment. Should be involved in all aspects of the development cycle of a project. Skills Required:

• Strong experience in PHP with deep understanding of Codeigniter framework
• Working experience with SQL, table design, and entity relationships.
• Familiarity with relational databases mySQL or MS SQL Server
• Deep knowledge of how the web works (Servers, Sockets, HTTP, Rest API).
• Up-to-date knowledge of modern HTML5, CSS3/4, Bootstrap.
• Developing APIs and RESTful services
• Version control systems like Git and GitHub ·
• Proficient in data structures and algorithms.
• Helping with the design and development of software
• Testing and debugging software to keep it optimized
• Writing clean code for the front and back end of the software
• Creating servers and databases for the back end of the software
• Ensuring cross-platform compatibility and optimization
• Testing and maintaining the responsive design of applications
• Working with graphic designers to design new features

Education: Bachelor's Degree in Computer Science or any equivalent experience Experience: Minimum 1 years of experience.

Job Type: Full-time

Job Description :

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data pipelines at Petabyte scale. Our customers include a Fortune 500 company, one of Asia's largest telecom companies, and a unicorn fintech startup. We are lean, hungry, customer-obsessed, and growing fast. Our Engineering team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.

Roles & responsibilities:

• Champion engineering and operational excellence.
• Establish a solid infrastructure framework and excellent development and deployment processes.
• Provide technical guidance to both your team members and your peers from the development team.
• Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
• Be part of and help create a positive work environment based on accountability.
• Communicate across functions and drive engineering initiatives.
• Initiate cross team collaboration with product development teams to develop high quality, polished products and services.

Must haves:

• 5+ years of professional experience developing, and launching software products on Cloud.
• Basic understanding Java/Go Programming
• Good Understanding of Container Technologies/Orchestration platforms (e. g Docker, Kubernetes)
• Deep understanding of AWS or Any Cloud.
• Good understanding of data stores like Postgres, Redis, Kafka, and Elasticsearch.
• Good Understanding of Operating systems
• Strong technical background with track record of individual technical accomplishments
• Ability to handle multiple competing priorities in a fast paced environment
• Ability to establish credibility with smart engineers quickly.
• Most importantly, ability to learn and urge to learn new things.
• B.Tech/M.Tech in Computer Science or a related technical field.

Good to Have:

• Hands-on knowledge of Configuration Management and Deployment tools like – Ansible, Terraform etc.
• Proficient in scripting, and Git and Git workflows
• Experience in developing Continuous Integration/ Continuous Delivery pipelines
• Knowledge of Big Data systems.