SSE- Test & DevOps Engineer

The Head - Artificial Intelligence & Embedded Systems plays a pivotal role in leading the labs strategic vision and operational excellence, fostering a culture of innovation and "learning by doing" among students. This individual is responsible for setting the labs strategic direction, managing a team of stream leaders, and ensuring the labs success in bridging the gap between academia and industry. As a thought leader and brand ambassador, the Head of the lab promotes the labs focus areas both internally and externally, embodying the qualities of leadership and innovation that inspire students and staff alike.

Key Responsibilities:

 Vision and Strategy:

 Develop and communicate a clear vision for the Innovation Labs, aligning with the institution’s strategic objectives.

 Set strategic goals for the lab, including defining key areas of focus, innovation strategies, and research priorities.

 Ensure the labs activities contribute to the broader academic and research missions of the institution.

 Leadership and Management:

 Lead and manage a team of stream leaders, fostering an environment of collaboration, innovation, and excellence.

 Drive a culture of "learning by doing", encouraging students and mentors to engage in hands-on, experiential learning. Impact key outcomes like placements, hackathon wins, patents etc.

 Oversee the labs operations, ensuring resources are effectively allocated and managed to support its goals.

 Ensure that the academia-innovation labs gap is bridged. 

 Innovation Lab - Industry Interface:

 Build and maintain strong relationships with industry partners, facilitating collaborations that enhance the labs research and innovation projects.

 Serve as a key liaison between the lab and academic departments, promoting interdisciplinary industry relevant research and learning opportunities.

 Lead initiatives to secure funding, sponsorship, and partnerships that support the labs activities and growth.

 Brand Ambassador and Thought Leadership:

 Act as a brand ambassador and thought leader, representing the Innovation Labs at conferences, seminars, and public forums.

 Promote the labs achievements and projects through various channels, enhancing its reputation and visibility.

 Foster a network of alumni, industry leaders, and academic peers to support and engage

with the labs work.

 Mentorship and Role Modeling:

 Serve as a mentor and role model for students and mentors, inspiring them to pursue innovation and excellence.

 Encourage the development of leadership skills among lab members, particularly stream leaders and emerging talents.

 Support a learning environment that values diversity, inclusivity, and personal growth.

Skills and Qualifications:

 Advanced degree in a relevant field (e.g., Engineering, Computer Science, Business

Administration) or equivalent experience in innovation management.

 Proven leadership experience in managing research or innovation labs, particularly in an academic or similar setting.

 Deep technical expertise in AI/ML and/or embedded systems with a passion for continuous learning.

 Strong strategic thinking and planning skills, with the ability to translate vision into actionable plans.

 Excellent relationship-building skills, with experience in academia-industry partnerships.

 Demonstrated success in securing funding, sponsorships, or partnerships.

 Exceptional communication and public speaking skills, capable of engaging a wide range of audiences.

 Deep understanding of the latest trends and technologies in areas relevant to the labs focus.

Job Location: Coimbatore, Tamil Nadu

Pay Scale: As per norms

Unico Connect is a forward-thinking technology company dedicated to pushing the boundaries of what's possible in the digital world. We are seeking an experienced Senior Node.js Developer to join our team. In this role, you will work on a wide range of exciting projects, from building robust backend systems with Node.js to exploring NoCode platforms and integrating AI tools & solutions. 

Responsibilities

1. Node.js Development: Design, develop, and maintain backend systems and RESTful APIs using Node.js. Ensure scalability, performance, and reliability of server-side applications.
2. Relational Databases: Work with relational databases (e.g., PostgreSQL, MySQL) to design, create, and optimize database structures, and implement data models.
3. NoCode Platforms: Collaborate with cross-functional teams to explore and evaluate NoCode platforms for rapid application development and automation.
4. OpenAI API Integration: Utilize OpenAI APIs to integrate language generation and understanding capabilities into our applications.
5. Language Model Exploration: Perform exploratory tasks related to Language Models, such as creating and fine-tuning models, and experimenting with various use cases.
6. Performance Optimization: Identify and resolve performance bottlenecks and ensure the efficient use of resources.
7. Security: Implement best practices for data security and access control, including user authentication and authorization.
8. Documentation: Maintain detailed technical documentation, including API documentation and database schemas.
9. Code Reviews: Participate in code reviews and mentor junior developers to ensure code quality and best practices are followed.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
• 4+ years of proven experience as a Node.js developer with a strong portfolio of relevant projects.
• Solid experience with relational databases, including database design and SQL.
• Familiarity with NoCode platforms or a willingness to learn and adapt to new technologies.
• Experience working with cloud services such as AWS or GCP, setting up instances, deploying applications. 
• Experience in implementing API caching using Redis or similar.  
• Understanding of OpenAI APIs and a strong interest in Language Model technologies.
• Proficiency in JavaScript and server-side scripting.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Ability to work in a collaborative, fast-paced environment.

Nice to Have

• Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Experience with GraphQL.
• Experience with implementing queue management systems such as RabbitMQ, Kafka, SQS.
• Previous experience working with natural language processing (NLP) technologies.
• Knowledge of DevOps and CI/CD practices.

Skills

• Node.js
• JavaScript
• Express.js
• MongoDB
• RESTful

Roles and Responsibilities

• Develop new business via telephone and mass communication such as email, research, and social media to introduce company product and services and identify appropriate buyers within the target market.
• Generating leads by working on researching a prospect company and/or by cold calling.
• Supporting the sales team in the daily administrative tasks.
• Follow up on leads and conduct research to identify potential prospects.
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
• Conduct a need analysis and determine prospects pain points.
• You will help to create identify and track sales leads, generate sales report.
• Should be comfortable and fluent on both written and verbal communications via calls/emails and chats. He/She will be working closely with sales team.
• Prepare a pitch and help deliver the necessary details of IT Companies to prospect lead by assisting the business delivery team.
• Good knowledge of latest tech stacks in Digital Service, mobile and Web Technologies
• Work with Sales team to develop and grow the sales pipeline to consistently meet monthly/quarterly revenue goals.

A Loan Officer is a professional who processes loan applications and evaluates them for eligibility and suitability to ensure that nothing stands between business or personal goals.

JOB DESCRIPTION

• Lead of IT team must guide & manage dev-ops, cloud system administrators, desktop support analysts and also assist in procure & manage assets.
• Design and develop a scalable IT infrastructure that benefits the organization.
• Take part in IT strategic planning activities that reflect the future vision of the organization.
• Introduce cost-effective best practices related to the needs of the business needs of the organization.
• Research and recommend solutions that circumvent potential technical issues.
• Provide high levels of customer service as it pertains to enterprise infrastructure.
• Review and document key performance metrics and indicators to ensure high performance of IT service delivery systems.
• Take charge of available client databases, networks, storage, servers, directories, and other technology services.
• Collaborate with the network engineer to design infrastructure improvements and changes and to troubleshoot any issues that arise.
• Plan, design, and manage infrastructure technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Execute, test and roll out innovative solutions to keep up with the growing competition technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Create and document proper installation and configuration procedures.
• Assist in handling software distributions and software updates and patches.
• Oversee deployment of systems and network integration in association with partner clients, business partners, suppliers and subsidiaries.
• Create, update, and manage IT policies.
• Manage, & drive assigned vendors. Perform cost benefit analysis and provide recommendations to management

* Bachelor’s or Master’s degree in computer science, information technology, electronics, telecommunications or any related field.

* Minimum 10 years of experience in the above mentioned fields.

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

We are looking for an experienced Inside Sales professional to join our inside sales team. This is an opportunity for you to be a key part of building a successful business:

1. Manage End-to-End Sales process (Inbound Leads to Closure)
2. Deliver quality and tailored demonstrations to prospects based on the use cases
3. Understand customer goals, plans, challenges, timeline, budget, authority
4. Meet or exceed your defined sales activity and revenue quota
5. Collaborate with cross-functional teams for timely resolution of prospect's queries
6. Strive to continuously improve your sales process and demonstrate a willingness to learn and implement best practices

Responsibilities of the PHP Developer Role:

• Proficient in Laravel or other similar framework
• Knowledge of web technologies including HTML, CSS, Javascript, AJAX etc.
• Knowledge of relational databases, version control tools and of developing web services.
• A senior member of a team responsible for the development of the back office system.
• Write code to a high standard, in a timely and scalable way.
• Ensure that code is well structured and documented in best practice.
• Assist in writing development specs to enhance the system and to allow for more efficient work practices.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Create a test environment and roll out rigorous user testing practices.
• Assist senior management in evaluating and prioritizing system enhancements.