Data Analyst

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding

their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow

the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their

queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other

relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills and Qualifications:

 Excellent communication, interpersonal, and negotiation skills. 

 Proven track record of achieving sales targets and identifying new business

opportunities. 

 Understanding of various insurance products and policies relevant to SMEs. 

 Providing customer service and building long-term relationships. 

 Well Experienced & Familiarity with the unique needs and challenges of SME

businesses. 

 Bachelor’s Degree.

Key responsibility areas of a Sr. Copywriter:

1. Develop content ideas and strategies for assigned brands

2. Ensure the smooth execution of content strategies

3. Create high-quality and engaging copies for digital platforms

4. Ensure the content aligns with the brand voice and messaging strategy

5. Develop and implement effective copywriting strategies to meet client objectives and campaign goals

6. Coordinate internally and externally for project completion

7. Conduct research and gather information for existing and new projects

8. Develop content guidelines for all assigned brands

9. Set processes for smooth workflow and adherence to existing structures

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

Company: Snaptics

Job title: Ad Managers

Job type: Digital Marketing

Location: Hyderabad

Work schedule: 6 days (sunday off)

Shift timings: 10:00am-6:30pm 

Eligibility:+2 years of experience, Any degree

skills: SEM, SEO, PPC, social media, email marketing, meta & display advertising.

The Performance Marketing Manager is responsible for developing and executing a performance marketing strategy to increase brand awareness and sales. The Performance Marketing Manager will be responsible for managing campaigns across multiple channels, including search engine marketing, paid advertising, and social media advertising.

Key Responsibilities:

- Develop and implement a comprehensive performance marketing strategy that aligns with Controlz's business goals.

- Manage and optimize across various channels, including SEM, SEO, PPC, social media, email marketing, meta, google advertisements & display advertising.

- Analyze and leverage data to make informed decisions, improve campaign performance, and maximize ROI.

- Collaborate with the marketing team to create compelling and targeted content for different stages of the customer journey.

- Continuously test and optimize marketing tactics for customer acquisition, retention, and conversion rate optimization.

- Manage the performance marketing budget effectively, allocating resources to the most efficient channels and campaigns.

- Stay updated with the latest trends and best practices in performance marketing and apply these learnings to Controlz's strategy.

- Work closely with sales and product teams to ensure alignment and maximize the impact of marketing efforts.

- Report on campaign performance, providing actionable insights and recommendations to senior management.

- Lead, mentor, and grow the performance marketing team, fostering a culture of excellence and continuous improvement.

Must Have Experience:

 Min 5 years of strong experience in Java/J2EE technologies

 Core Java, Spring / Spring Boot / React / Hybrid / Mobile

 Hibernate / JPA / JDBC

 Experience with web application environments like Eclipse, Tomcat and

WebLogic/WebSphere.

 Experience with tools like Git / SVN, Maven etc.

 Must have knowledge of Oracle Database / MS SQL Database.

 Should be able to do efforts estimation

 Should have done customer interaction

 Must have handled the team of 7-8 developers & testers

 Prepare / Review the document

•  Code Review

Roles and Responsibilities:The incumbent will be:

1.) Responsible for inbound/outbound prospect calls and convert them into sales.

2.) Sell products by establishing and developing relationships with prospects.

3.) Ability to convert high revenue leads.

4.) Ability to retain customers to increase repeat business.

5.) Customer identification, call planning, account management and closing.

6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.

7.) Develop and maintain business plans to achieve sales targets.

Desired profile:

1. Graduate in any stream. Engineering graduates preferred.

2. Experience in online / telesales / telemarketing.

3. Proficiency in spoken English is a must.

4. Familiarity with e-commerce and its components

5. Knowledge on software like Zoho CRM, Salesforce is an added advantage.

6. Highly analytical, self-driven individuals preferred.

Designation: Business Development Executive

Job Description We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. Company Profile – IT and Business Services

Position : Business Development Executive

Graduates/ Under Graduates – Immediate Joining Required Gender – Male/Female

Job Type – Full time

• Remuneration – upto 17000 plus incentive
• 
  
• Experience: 6 month to 2 year Experience in Sales/ Business Development in Banking & Finance Industry (Bank/ Insurance Sector) Fresher with excellent communication can also apply. Interview Process (2 Rounds)
• PI & HR
• Director
• Selected candidates will work from office at Vashi , Navi Mumbai
• Role and ResponsibilitiesResearching new business opportunities to increase client penetration
• Generating leads by reaching out to prospective customers
• Build long-term relationships with new and existing customers.
• Pitching products and/or services
• Give a brief about the product, features and benefits to the customers
• New clients Acquisition and Business Development.
• Identifying new sales leads
• Establishing, maintaining and expanding your customer base.
• Responsible for Long range Strategic Business planning & Initiatives
• Collaborating with management on sales goals, planning, and forecasting
• Domain: B2B
• Role: Direct Sales
• Skills Required-Good communication, Interpersonal & negotiation skill,
• Effective time management skills.
• Candidate should be good at multitasking and should be able to work in pressure.
• Self-motivated & ability to learn quickly.
• Must have passion for sales & Flair to interact with people.
• Confident/Positive Attitude

About the Company

Our Client one of the leading TMT bar manufacturer and exporter in India. It is a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform. 

Job Description

• MERN Full stack e-commerce developer is responsible for writing reusable, testable, and efficient code 
  
  
• Design and implementation of low-latency, high-availability, and performant applications 
  
  
• Implementation of security and data protection 
  
  
• Understanding of performance testing and optimization techniques 
  
  

Requirements

• MERN stack developer should have the ability to translate Wireframes and PSD Designs into functional web apps.
  
  
• Binding of UI elements to JavaScript object models
  
  
• Creating RESTful services with Node.js
  
  
• MERN stack developer must have proven experience in front & back-end development
  
  
• Work in a cross-functional team to deliver a complete user experience
  
  
• Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
  
  
• Create Unit and Integration tests to ensure the quality of code
  
  
• Be responsive to change requests and feature requests
  
  
• Write code that is cross-platform and cross-device compatible
  
  
• MERN fullstack developer must have the ability to wear many hats and learn new technologies quickly
  
  
• For MERN stack developer job, candidate must have good Knowledge of Node Debugging
  
  
• Understanding & proficiency in REST APIs.
• MERN stack developer should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]

We are Still Hiring!!!

Dear Candidate,

This email is regarding open positions for Data Engineer Professionals with our organisation CRMNext.

In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please share your updated resume with response to questions.

We shall reach you back for scheduling the interviews post this.

About Company:

Driven by a Passion for Excellence

Acidaes Solutions Pvt. Ltd. is a fast growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.

CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com

Educational Qualification:

B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)

All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)

Exp level- 2 to 5 yrs

Location-Andheri (Mumbai)

Technical expertise required:

1)Analytics experience in the BFSI domain is must

2) Hands on technical experience in python, big data and AI

3) Understanding of datamodels and analytical concepts

4) Client engagement :

Should have run in past client engagements for Big data/ AI projects starting from requirement gathering, to planning development sprints, and delivery

Should have experience in deploying big data and AI projects

First hand experience on data governance, data quality, customer data models, industry data models

Aware of SDLC.

Regards,
Deepak Sharma
HR Team