Academic Research Associate - Academic Writing

We are looking for enthusiastic, customer-oriented individuals to join our team as Customer Relations Executives (CREs). This role is perfect for freshers who are eager to learn and build a career in the customer service industry. You will be responsible for handling customer interactions, providing assistance, and ensuring a seamless experience.

About the Position:

The Professional Services Consultant will be a technical consultant accountable for gathering customer requirements, delivering best practice, and executing customer implementation projects while driving new revenue through identifying new opportunities and user adoption. The position also requires providing technical guidance and sharing best practices with the team.

Responsibilities:

• Lead and execute the technical implementation of projects to ensure successful customer deployment and adoption of Egnyte solutions
• Act as liaison between customers and internal teams such as Engineering, Product Management and Technical Support to solve technical problems and propose new feature development
• Engage multiple constituents at the customer organization – Business users and IT
• Ability to multi-task and manage multiple projects with strict deadlines
• Communicate professionally and succinctly and follow Standard Operating Procedures (SOP).
• Reports to Professional Services Director

Qualifications:

• Strong software programming skills that cover four or more of the following areas:
• Experience with various Integrated Development environments (IDE)
• Experience with software repositories
• Programming experience (Python, Javascript, SQL, Bash, PowerShell preferred)
• Full stack web development and app integrations
• Desktop App Development
• Strong application development skills
• Use of SDK platform tools for API integration
• Prior experience developing and implementing Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment
• Strong experience in Customer Facing Implementation roles
• Excellent customer engagement, presentation, and communication skills
• Attention to detail and adapt to process in a quick changing environment
• Fluency of spoken and written command of English. Any other language is a plus.
• Experience with Governance and Life Sciences industry preferred
• Engagement with pre-sales activities, scoping requirements, Proof of Concept (POC) and product demos.
• Bachelor’s degree in Computer Science or related technical discipline preferred
• 8+ years of relevant technical function experience

• At least 2-5 Yrs. of experience handling end-to-end IT recruitment.
• Should be an individual contributor responsible for Full Recruitment Life Cycle: Sourcing, Screening, Interview Co-ordination and Follow-Ups etc.
• Experience working with W2/1099/C2C/GC/EAD/US Citizens/TN Visa/H1B work Authorization.
• Screen candidates to confirm work history, education, training, job skills, soft skills, and availability and salary requirements.
• Follow up with candidates during the entire process, keep them warm and also close the loop as appropriate 
• Candidate should be technically strong & possess knowledge of IT terminologies & current trends.
• Ability to source profiles using alternative sourcing channels (LinkedIn, Li-Searcher, GitHub and other networking channels)

• Generating leads for SMS and Email marketing.
• Increase sales & revenue. Achieve goals and targets.
• Preparing Sales and Marketing Strategy.
• Report on a daily/weekly basis.
• Coordination and communication with internal and external customers for enquiry generation & enquiry handling.
• Excellent communication skills and efficiency in MS-Excel, MS-Word & MS- PowerPoint.
• Strong in Client interaction.
• Enter and update customer information in the database.
• Answer questions about products or the company.
• Keep records of calls and sales and note useful information.

Your key responsibilities will be converting PSD/Figma into HTML/CSS. You will also be responsible for writing clean, semantic front end code - HTML5, CSS3, JQuery, Java Script.

Selection Criteria
If your profile has selected then you have to attend a 3 hours assignment to move your candidature to the final round of interview.

• Seek to enhance the user experience by creating seamless navigation through various digital programs and interfaces within the company
• Use coding to develop the aesthetics implemented within a website or product, from the layout menus and drop-down options to colors and fonts
• Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork
• Develop overall concepts for improving the user experience within a business webpage or product, ensuring all interactions are intuitive and convenient for customers
• Collaborate with back-end web developers and programmers to improve usability

• 2-4 years of demonstrated experience in creating and implementing UI development
• Detailed experience with coding and the ability to troubleshoot and analyze websites using HTML, CSS and comparable languages
• Continued education and research into UI development trends and current design strategy and technology
• Professional written and interpersonal skills
• Ability to prioritize and manage multiple milestones and projects efficiently
• Advanced problem-solving skills and the ability to optimize code for the best possible outcome
• Ability to work effectively in a collaborative environment to create top-performing interfaces
• Proficient with visual design programs such as Adobe Photoshop

What Arcana (previously Newfang) Does:

Arcana is The Storage Layer for Ethereum with a Privacy Stack for developers to build secure and privacy preserving apps. Users care about privacy now more than ever before and it is becoming a first-class citizen in the modern development stack. Arcana makes it easier for apps to be privacy-focused out of the box.

With Arcana’s privacy stack, developers give control of data back to their users. They can easily integrate our SDK with their apps and use our modular feature blocks for Authentication, Identity Management, Encryption, Access Control, and Decentralized Storage. All of which are secured by and verifiable on the blockchain.

Visit http://www.arcana.network/">www.arcana.network to learn more about us, our backers, and our offerings

Role:

As the first QA hire at arcana, you will be responsible for setting up testing frameworks and leading QA for all our products and releases

Responsibilities:

• Design and develop a QA framework. Automate parts of the framework wherever feasible.
• Develop and implement test cases, scripts, plans, and procedures (manual and automated)
• Track key QA metrics for product and maintain a process for logging bugs/issues and debugging them.
• Handle QA validations of UI, backend APIs, databases, SDK, and Performance.

Skill Set Required:

• A degree in Computer Science or equivalent
• 2+ years experience in a testing role at a platform/infrastructure software company
• Demonstrable Experience in using UI automation frameworks like Selenium, Appium, etc. and automated API testing using tools like Postman or similar.
• Experience in Web testing, API testing, Mobile testing, and performance, security and usability testing
• Familiarity with test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)

Bonus:

• Familiarity with blockchain technology and distributed system design
• Experience with Solidity smart contract testing
• Prior software engineering experience
• Handled QA for open source projects

Roles/Responsibilities

• Own the coding/design of a sub-module
• Review the requirements and provide simple solutions  
• Design the sub-module working with the tech-lead
• Hands-on code the critical parts of the module
• Ensure coding standards, proper design patterns, writing test cases and project mgmt processes are followed
• Mentor the junior programmers
• Peer and junior programmers code review
• Work independently and proactively to deliver production-ready code with minimal guidance

Jobs Skills required

• Strong experience in developing either backend or front end systems
• Backend Exp: RoR, NodeJS, Java, Go, MySQL, Mongo
• Ability to work in a team structure and deliver projects
• Very strong analytical and problem solving skills in super changing environment
• Understanding of algorithms and data structures

   Primary Responsibilities

• Full understanding of the PIM data model
• Create conceptual data models, data flow documentation and user workflow processes

• Complete analysis needed to normalize and harmonize data attributes for the PIM and Data Governance tool

• Support needed for data governance documentation such as data dictionary and data lineage

• Lead discovery meetings with business owners to evaluate current PIM system and processes to document a recommended solution design of PIM for stakeholder review

• Document business requirements for data attributes, taxonomy, hierarchy, workflow and procedures in the PIM

• Leveraging agreed to solution design to configure the PIM system with the needed attributes, business rules, validations and workflow to ensure the business need is satisfied

• Define test cases and develop and execute test plans
• Identify and communicate the level of effort associated to new requirements that are received to be leveraged to establish release schedule for new demand

Minimum Requirements

• Bachelor's degree required
• 2-3 years' relevant experience required; 5- 7 years' work experience preferred