Academic Counselor

About POSSPOLE Catalyst

POSSPOLE Catalyst is a talent and education initiative focused on helping students and young professionals build industry-relevant skills and career opportunities through structured learning, mentorship, and industry exposure.

Role Overview

We are looking for a Telesales Executive who will be responsible for connecting with prospective students, parents, and other leads, understanding their requirements, explaining relevant Catalyst programs, conducting regular follow-ups, and converting qualified prospects into enrollments.

The ideal candidate should be confident on calls, persuasive, target-oriented, and comfortable handling high-volume conversations and follow-ups.

Key Responsibilities

• Make outbound calls to prospective students, parents, and leads generated through various channels.
• Understand the prospect's educational background, career goals, and requirements.
• Explain POSSPOLE Catalyst programs, benefits, structure, and career opportunities clearly.
• Handle questions and objections and provide appropriate information to prospects.
• Conduct consistent follow-ups through calls, WhatsApp, and other official communication channels.
• Maintain accurate records of leads, conversations, follow-ups, and conversions in the CRM/tracker.
• Qualify leads based on their interest, eligibility, and requirements.
• Work towards achieving daily, weekly, and monthly sales/conversion targets.
• Coordinate with the Business Development and Operations teams for successful enrollment and onboarding.
• Maintain professional relationships with prospects throughout the sales cycle.
• Provide regular updates to the reporting manager on lead status, conversions, and challenges.
• Continuously improve calling, counselling, objection-handling, and conversion techniques.

Requirements

• 0–2 years of experience in telesales, inside sales, telecalling, counselling, or business development.
• Freshers with strong communication and sales aptitude are welcome.
• Excellent verbal communication and interpersonal skills.
• Good persuasion, negotiation, and objection-handling abilities.
• Comfortable making a high volume of outbound calls.
• Target-oriented and motivated by achieving results.
• Basic proficiency in MS Excel/Google Sheets and CRM tools.
• Ability to work independently as well as collaboratively with a team.
• Candidates who can join immediately or at short notice will be preferred.

Key Performance Indicators (KPIs)

• Number of calls and meaningful conversations
• Lead qualification rate
• Follow-up completion
• Conversion/enrollment rate
• Monthly revenue generated
• Target achievement
• CRM/data accuracy
• Lead response and follow-up time

What We Offer

• Opportunity to work in a fast-growing innovation and education ecosystem.
• Exposure to sales, business development, education, and talent development.
• Performance-driven growth opportunities.
• Hands-on experience working with students, parents, institutions, and industry stakeholders.

Reporting To: Business Development / Sales Manager

Interested candidates can apply with their updated resume.