Role: DevOps engineer
We are looking for an experienced DevOps engineer that will work closely with our client’s team to establish DevOps practice.
Your role will include establishing configuration management, automating the infrastructure, implementing continuous integration, and training the team in DevOps best practices to achieve a continuously deployable system.
You will be part of a continually growing team. You will have the chance to be creative and think of new ideas. You might also get the opportunity to work on some open-source projects, ranging from small to large.
What you’ll be doing – your role
Duties and tasks are varied and complex, and may require independent judgement; you should be fully competent in your own area of expertise. Some of the responsibilities associated with the role include:
- Improve CI/CD tooling
- Implement and improve monitoring and alerting
- Help support daily operations through the use of automation and assist in building a DevOps culture with our engineers for a better all-around software development and deployment experience
- Develop and maintain solutions for highly resilient services and infrastructure
- Implement automation to help deploy our services and maintain their operational health
- Contribute to the understanding of how our services are being used and help plan the capacity needs for future growth
What do we expect – experience and skills:
- Bachelor’s degree in Computer Science or related technical field, involving coding
- 3+ years of experience running large-scale customer-facing services
- 2-3 years of DevOps experience
- A strong desire and aptitude for system automation defines success in this role
- Linux experience, including expertise in system installation, configuration, administration, troubleshooting
- Experience with cloud-based providers such as AWS
- Experience with Kubernetes
- Experience with web-based API/restful service
- Experience with Configuration Management and Infrastructure as Code platforms (Terraform)
- Experience with at least one scripting language (Python, Bash, JavaScript)
- Methodical approach to troubleshooting and documenting issues
- Experience in Docker orchestration and management
- Experience with implementing and maintaining CI/CD pipelines (mainly GitHub Actions and ArgoCD)
- Experience in implementing comprehensive monitoring and logging solutions using Grafana, Prometheus, and Loki.
About Fullness Web Solutions
About
Welcome to Fullness!!
We are an IT and web solutions company providing end-to-end technology and design solutions to clients. Our work is an amalgamation of functional tech and aesthetic design. We excel in building tech systems from scratch, allowing us to integrate a high level of flexibility and customisation in our clients’ web and mobile assets.
Tech stack
Candid answers by the company
We provide end-to-end technology and design solutions to make various business processes lighter, faster, and robust.
Some of the services we offer include:
- Website Development
- UX/UI Design
- BI Analytics
- Machine Learning/ Data Science
- Cloud Services (AWS/ Google)
- SEO & Content
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The candidates should have:
· Strong knowledge on Windows and Linux OS
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps
Q2 is seeking a team-focused Lead Release Engineer with a passion for managing releases to ensure we release quality software developed using Agile Scrum methodology. Working within the Development team, the Release Manager will work in a fast-paced environment with Development, Test Engineering, IT, Product Management, Design, Implementations, Support and other internal teams to drive efficiencies, transparency, quality and predictability in our software delivery pipeline.
RESPONSIBILITIES:
- Provide leadership on cross-functional development focused software release process.
- Management of the product release cycle to new and existing clients including the build release process and any hotfix releases
- Support end-to-end process for production issue resolution including impact analysis of the issue, identifying the client impacts, tracking the fix through dev/testing and deploying the fix in various production branches.
- Work with engineering team to understand impacts of branches and code merges.
- Identify, communicate, and mitigate release delivery risks.
- Measure and monitor progress to ensure product features are delivered on time.
- Lead recurring release reporting/status meetings to include discussion around release scope, risks and challenges.
- Responsible for planning, monitoring, executing, and implementing the software release strategy.
- Establish completeness criteria for release of successfully tested software component and their dependencies to gate the delivery of releases to Implementation groups
- Serve as a liaison between business units to guarantee smooth and timely delivery of software packages to our Implementations and Support teams
- Create and analyze operational trends and data used for decision making, root cause analysis and performance measurement.
- Build partnerships, work collaboratively, and communicate effectively to achieve shared objectives.
- Make Improvements to processes to improve the experience and delivery for internal and external customers.
- Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.
EXPERIENCE AND KNOWLEDGE:
- Bachelor’s degree in Computer Science, or related field or equivalent experience.
- Minimum 4 years related experience in product release management role.
- Excellent understanding of software delivery lifecycle.
- Technical Background with experience in common Scrum and Agile practices preferred.
- Deep knowledge of software development processes, CI/CD pipelines and Agile Methodology
- Experience with tools like Jenkins, Bitbucket, Jira and Confluence.
- Familiarity with enterprise software deployment architecture and methodologies.
- Proven ability in building effective partnership with diverse groups in multiple locations/environments
- Ability to convey technical concepts to business-oriented teams.
- Capable of assessing and communicating risks and mitigations while managing ambiguity.
- Experience managing customer and internal expectations while understanding the organizational and customer impact.
- Strong organizational, process, leadership, and collaboration skills.
- Strong verbal, written, and interpersonal skills.
• Hands-on experience in Azure.
• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RARA Now.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, and container technologies. e.g., Docker, Infrastructure as Code such as Terraform, and K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, and CI/CD.
JOB DETAILS
What You'll Do
Role Purpose:
As a DevOps , You should be strong in both the Dev and Ops part of DevOps. We are looking for someone who has a deep understanding of systems architecture, understands core CS concepts well, and is able to reason about system behaviour rather than merely working with the toolset of the day. We believe that only such a person will be able to set a compelling direction for the team and excite those around them.
If you are someone who fits the description above, you will find that the rewards are well worth the high bar. Being one of the early hires of the Bangalore office, you will have a significant impact on the culture and the team; you will work with a set of energetic and hungry peers who will challenge you, and you will have considerable international exposure and opportunity for impact across departments.
Responsibilities
- Deployment, management, and administration of web services in a public cloud environment
- Design and develop solutions for deploying highly secure, highly available, performant and scalable services in elastically provisioned environments
- Design and develop continuous integration and continuous deployment solutions from development through production
- Own all operational aspects of running web services including automation, monitoring and alerting, reliability and performance
- Have direct impact on running a business by thinking about innovative solutions to operational problems
- Drive solutions and communication for production impacting incidents
- Running technical projects and being responsible for project-level deliveries
- Partner well with engineering and business teams across continents
Required Qualifications
- Bachelor’s or advanced degree in Computer Science or closely related field
- 4 - 6 years professional experience in DevOps, with at least 1/2 years in Linux / Unix
- Very strong in core CS concepts around operating systems, networks, and systems architecture including web services
- Strong scripting experience in Python and Bash
- Deep experience administering, running and deploying AWS based services
- Solid experience with Terraform, Packer and Docker or their equivalents
- Knowledge of security protocols and certificate infrastructure.
- Strong debugging, troubleshooting, and problem solving skills
- Broad experience with cloud hosted applications including virtualization platforms, relational and non relational data stores, reverse proxies, and orchestration platforms
- Curiosity, continuous learning and drive to continually raise the bar
- Strong partnering and communication skills
Preferred Qualifications
- Past experience as a senior developer or application architect strongly preferred.
- Experience building continuous integration and continuous deployment pipelines
- Experience with Zookeeper, Consul, HAProxy, ELK-Stack, Kafka, PostgreSQL.
- Experience working with, and preferably designing, a system compliant to any security framework (PCI DSS, ISO 27000, HIPPA, SOC 2, ...)
- Experience with AWS orchestration services such as ECS and EKS.
- Experience working with AWS ML pipeline services like AWS Sagemak
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Beng involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Creating and managing CI/ CD pipelines for microservice architectures.
- Creating and managing application configuration.
- Researching and planning architectures and tools for smooth deployments.
- Logging, metrics and alerting management.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in designing CI/ CD pipelines using jenkins. Experience in deployment using Ansible.
- Experience in microservices architecture deployment, Hands-on experience on Docker, Kubernetes, EKS.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Configuration management tools like ansible/chef/puppet.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Proficient in bash scripting, python scripting is an advantage.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
- Proficient in Configuration Management.
Responsibilities
- Designing and building infrastructure to support AWS, Azure, and GCP-based Cloud services and infrastructure.
- Creating and utilizing tools to monitor our applications and services in the cloud including system health indicators, trend identification, and anomaly detection.
- Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud.
- Participating in on-call escalation to troubleshoot customer-facing issues
- Analyzing and monitoring performance bottlenecks and key metrics to optimize software and system performance.
- Providing analytics and forecasts for cloud capacity, troubleshooting analysis, and uptime.
Skills
- Should have strong experience of a couple of years, in leading DevOps team and planning, defining DevOps roadmap and executing as per the same along with the team
- Familiarity with AWS cloud and JSON templates, Python, AWS Cloud formation templates
- Designing solutions using one or more AWS features, tools, and technologies such as EC2, EBS, Glacier, S3, ELB, CloudFormation, Lambada, CloudWatch, VPC, RDS, Direct Connect, AWS CLI, REST API
- Design and implement system architecture with AWS cloud - Develop automation scripts, ARM templates, Ansible, Chef, Python, Powershell Knowledge of AWS services and cloud design patterns- Knowledge on Cloud fundamentals like autoscaling, serverless
- Have experience with DevOps and Infrastructure as Code: AWS environment and application automation utilizing CloudFormation and third-party tools. CI/CD pipeline setup utilizing
- CI experience with the following is a must: Jenkins, Bitbucket/GIT, Nexus or Artifactory, SonarQube, WireMock or other mocking solution
- Expert knowledge on Windows/Linux OS/Mac with at least 5-6 years of system administration experience
- Should have strong skills in using JIRA build tool
- Should have knowledge in managing the CI/CD pipeline on public cloud deployments using AWS
- Should have strong skills in using tools like Jenkins, Docker, Kubernetes (AWS EKS, Azure AKS), and Cloudformation.
- Experience in monitoring tools like Pingdom, Nagios, etc.
- Experience in reverse proxy services like Nginx and Apache
- Desirable experience in Bitbucket with version control tools like GIT/SVN
- Experience of manual/automated testing desired application deployments
- Experience in database technologies such as PostgreSQL, MySQL
- Knowledge of helm and terraform
- Degree in Computer Science or related discipline.
- AWS Certified Solutions Architect certification required
- 5+ years of architecture, design, implementation, and support of highly complex solutions (i.e. having an architectural sense for ensuring security and compliance, availability, reliability, etc.)
- Deep technical experience in serverless AWS infrastructure
- Understanding of cloud automation and orchestration tools and techniques including git, terraform, ARM or equivalent
- Create Technical Design documents, understand technical designs and translate into the application requirements.
- Exercise independent judgment in evaluating alternative technical solutions
- Participate in code and design review process
- Write unit test cases for quality check of the deliverables
- Ability to work closely with others in a team environment as well as independently
- Proven ability to problem solve and troubleshoot
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Excellent English communication skills are required
We are looking for a Solution Architect with at least 5 years’ experience working on the following to join our growing team:
- AWS
- Postgresql
- EC2 on AWS
- Cognito
- and most importantly Serverless
You will need a strong technical AWS background focused on architecting on serverless (eg Lambda) AWS infrastructure.