SEO Specialist

Hiring: Customer Support Superstar! 🚀

We are looking for a friendly, quick-thinking Customer Support Associate to join our team and help our customers have the best experience possible.

What you’ll do:

• Be the Voice: Respond to customer queries via chat, email, and phone.
• Solve Puzzles: Troubleshoot issues and provide clear, helpful solutions.
• Keep it Real: Maintain a positive, empathetic, and professional attitude.
• Team Up: Work with other departments to fix recurring bugs or issues.

What we’re looking for:

• Excellent communication skills (you love talking to people!).
• Ability to stay calm under pressure.
• A "can-do" attitude and quick learning speed.
• Previous experience in support is a plus, but not a dealbreaker.

Why join us?

• Competitive pay & perks.
• Fun, remote-friendly work culture.
• Opportunities to grow within the company.

Interested?

Apply with your Resume.

Should have 10+ years of experience with minimum 5 years owning P&L responsibility

Must have B2B SaaS or enterprise software sales experience

Proven ability to build revenue organizations from 0 to1 or early-stage

Candidates should be from SAAS/Software/IT Services based startups or scaleup companies only

Job Description (Business Development Executive)

Role- BDE

Experience: 2–4 Years

Employment Type: Full-time

About the Role:

We are seeking a proactive and ambitious Business Development Executive with 2–4

years of experience and proven expertise in LinkedIn Sales Navigator. In this role, you'll

focus on identifying potential clients, building strong relationships, and generating highquality

leads to drive revenue growth.

Key Responsibilities:

● Leverage LinkedIn Sales Navigator to research, identify, and connect with

potential B2B and C2C clients.

● Initiate outreach campaigns using InMails, messages, and strategic networking.

● Qualify leads and schedule meetings for the senior sales or leadership team.

● Understand client needs and position relevant services/solutions effectively.

● Maintain and manage a healthy sales pipeline through consistent follow-ups.

● Collaborate with marketing and sales teams to align lead generation efforts.

● Track interactions and progress using CRM tools (e.g., HubSpot, Zoho,

Salesforce).

● Provide regular reports on lead quality, response rates, and campaign

performance.

Requirements:

● Bachelor’s degree in Business, Marketing, or related field.

● 2–4 years of experience in business development, lead generation, or inside

sales.

● Strong hands-on experience with LinkedIn Sales Navigator.

● Excellent communication, interpersonal, and negotiation skills.

● Goal-oriented, self-motivated, and comfortable working independently.

● Familiarity with CRM platforms and sales tools.

● Experience in B2B sales or IT services/solutions (preferred).

●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.

● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.

● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.

● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.

● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.

● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.

● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.

● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.

● Attracting New Players: Initiate new strategies to attract new players to choose our website.

● Personalized Customer Engagement: Engage with customers through personalized conversations.

● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.

● Other tasks assigned by the Sales and Operation Head and Managers.

The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards

Work Experience Requirements

● Experience in Sales Data Analysis;

● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;

● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;

● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;

● Strong analytical and problem-solving skills, and attention to detail;

● Excellent communication skills, both written and oral, and active listening skills;

● Motivated self-starter;

● Willing to learn;

● Must be willing to report onsite in Cambodia

Perks and Benefits

• Get to work with a highly passionate team of engineers.
• Open and embracing the culture for the latest hot technologies.
• A high level of freedom, experimentation and responsibility.
• Insurance and Snacks
• Performance Benefits

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
• Knowledge of functional or object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio.
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)