AI Engineer

Job Description

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote products/services
• Generate and qualify leads through telephonic conversations
• Explain product features, benefits, and pricing clearly to customers
• Achieve and exceed monthly sales targets and KPIs
• Handle customer objections effectively and close sales deals
• Maintain accurate records of calls, leads, and customer interactions in CRM systems
• Follow up on leads and nurture relationships to ensure conversions
• Coordinate with internal teams for smooth onboarding of customers

Must Have Skills:

1. 1+ Years in telesales/inside sales

2. Communication - Hindi, English - Expert

3. Converting leads into successful sales.

Good to have

1. Experience in selling D2C products

2. Healthcare experience

3. Ayurveda experience

Perks and benefits

Sales Incentives - more you sell the more you earn

Requirements:

• A minimum of 3+ years of proven experience with Zoho CRM is a mandatory requirement; you must be an expert in the platform.
• Hands-on experience with coding and development within Zoho CRM (e. g., Deluge scripting, API integration, custom functions, and workflow automation).
• Strong understanding of sales processes and how to optimize them using CRM systems.
• Proficient in analyzing data, generating reports, and using data to drive decisions.
• Familiarity with BigQuery or similar data warehousing platforms for processing and analyzing large datasets is advantageous.
• Ability to work cross-functionally with sales, marketing, and customer success teams, as well as technical staff.
• Strong problem-solving skills with a proactive approach to identifying and fixing CRM-related issues.
• Bachelor's degree in a relevant field (e. g., IT, Computer Science, Business Management).
• Preferred: Experience working in a SaaS environment is a plus.

RPA Consultant – Power Automate

Experience Required - 4+ years

Work Mode - Remote

Shift Time: 9AM - 6 PM EST / 6.30 PM - 3.30 AM IST

Immediate joiners are preferred.

Requirements -

• Power Automate Developer must have a robust and demonstratable background in automation and workflow development, with hands-on experience using Microsoft Power Automate and Power Apps.

• Strong understanding of process automation and workflow design

• Familiarity with other automation tools and technologies (e.g., RPA tools, scripting languages)

Desired Candidate Profile

• Good Command on English
• CEFR C1 proficiency or GETS Scale of English Level 7
• Bike/ Car
• Ability to be flexible and creative in developing the business
• Sr. Executive – 2+ years in field sales
• Executive – Fresher or experienced in sales but not more than 2 year

• Set up, manage, automate and deploy AI models in development and production infrastructure.
• Orchestrate life cycle management of AI Models
• Create APIs and help business customers put results of the AI models into operations
• Develop MVP ML learning models and prototype applications applying known AI models and verify the problem/solution fit
• Validate the AI Models
• Make model performant (time and space) based on the business needs
• Perform statistical analysis and fine-tuning using test results
• Train and retrain systems when necessary
• Extend existing ML libraries and frameworks
• Processing, cleansing, and verifying the integrity of data used for analysis 
• Ensuring that algorithms generate accurate user recommendations/insights/outputs
• Keep abreast with the latest AI tools relevant to our business domain

• Bachelor’s or master's degree in Computer Science, Statistics or related field 
• A Master’s degree in data analytics, or similar will be advantageous.
• 3 - 5 years of relevant experience in deploying AI models to production
• Understanding of data structures, data modeling, and software architecture
• Good knowledge of math, probability, statistics, and algorithms
• Ability to write robust code in Python/ R
• Proficiency in using query languages, such as SQL
• Familiarity with machine learning frameworks such as PyTorch, Tensorflow and libraries such as scikit-learn
• Worked with well know machine learning models ( SVM, clustering techniques, forecasting models, Random Forest, etc.)
• Having knowledge in CI/CD for the building and hosting the solutions
• We don’t expect you to be an expert or an AI researcher, but you must be able to take existing models and best practices and adapt them to our environment.
• Adherence to compliance procedures in accordance with regulatory standards, requirements, and policies. 
• Ability to work effectively and independently in a fast-paced agile environment with tight deadlines 
• A flexible, pragmatic, and collaborative team player with an innate ability to engage with data architects, analysts, and scientists.

Responsibilities

• Understands aspects of Agile methodology in terms of Product Quality.
• Defect tracking tool like JIRA, Bugzilla etc.

Requirements

• Experience in Programming any language, preferably Java, OOPS concepts.
• Experience in API testing (Web Services), Web testing, Android and iOS Apps.
• Experience in writing SQL queries and exposure to MySQL DB, Mongo DB (good to have).
• Experience in Eclipse, IntelliJ, JUnit, Maven, TestNG, POI and respective open source tools.
• Experience in Selenium Web Driver for automation of Web and App.
• Experience in at least two design patterns.
• Experience in Apache, Tomcat and Unix/ Linux.
• Experience analytical, problem solving and communication skills.
• Good to have Jenkins exposure for CI/CD pipeline.
• Good to have Security, and Jmeter Performance testing experience.
• Must have good communication skill and should be a good team player with go getter" attitude.
• Good to have ISTQB certification.
• Should be from either of B.E., B.Tech, M.Tech, MCA background.
• Experience in Rest assured
• Skills: API Testing with Rest Assured