Requirements:
- A minimum of 3+ years of proven experience with Zoho CRM is a mandatory requirement; you must be an expert in the platform.
- Hands-on experience with coding and development within Zoho CRM (e. g., Deluge scripting, API integration, custom functions, and workflow automation).
- Strong understanding of sales processes and how to optimize them using CRM systems.
- Proficient in analyzing data, generating reports, and using data to drive decisions.
- Familiarity with BigQuery or similar data warehousing platforms for processing and analyzing large datasets is advantageous.
- Ability to work cross-functionally with sales, marketing, and customer success teams, as well as technical staff.
- Strong problem-solving skills with a proactive approach to identifying and fixing CRM-related issues.
- Bachelor's degree in a relevant field (e. g., IT, Computer Science, Business Management).
- Preferred: Experience working in a SaaS environment is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Data Analytics●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587
We are looking for candidates who are from Indiamart, Alibaba, and Tradeindia or have experience in digital (website) sales.
Responsibilities
- Managing the sales process to close new business opportunities
- New business generation by meeting potential clients to understand their needs and providing relevant solutions
- Meeting clients and giving presentations
- Improve marketability and profitability by researching, identifying & capitalization on market opportunities
- Identifying opportunities for new business development through following up on leads and conducting research on target clients
- Meeting and exceeding weekly and monthly revenue targets
- Build and maintain client relations
- Work with internal departments such as the production team to engage clients more deeply
- Solve problems for clients and customers by developing innovative and tailored sales solutions
- Map potential customers and generate leads for the organization and look for new opportunities
- Be a brand ambassador and reflect company value at all times
Skills
- Bachelor/Masters degree in Sales/ Marketing or a related subject
- Proven experience in sales/marketing profile, ideally in the IT service industry
- Should have a strong understanding of online advertising process and technology Fundamentals
- Good business sense
- Deep understanding of sales & marketing principles
- Excellent written and verbal communication skills
- Positive attitude and negotiation skills
- Good presentation skills
Salary: Salary commensurate with Skill & Experience
Marketing Coordinator
Company description
Lightomated is a premium System Integration Company. We provide best in class solutions for system integration. We primarily work in two verticals.
Lightomated Residential - Premium Home Automation System Integration company, dedicated to easing your life by getting your entire residential space being controlled by one simple touch. Lightomated collaborates with reputed brands to provide the clients with perfect design, installation and integration with help of the expertise of our dedicated team.
Lightomated Commercial - Leading Audio-visuals consultancy as well as system Integration company delivering a wide scope of installations from high-end Audio / Visual Integrations, Lighting control, video collaborations and end-to-end automation systems.
Role overview:
- Capture the sites or projects that we have completed or in progress
- Feed the important points from the project engineer with regards to the site/projects completed or in -progress both
- Help in case studies, Blogs, Research, etc
- Conducting research to analyse competitive landscape, market trends and customer behaviour and preparing reports by collecting, summarizing and analysing data
- Supporting the Marketing Head in establishing and evaluating a marketing strategy and plan by organizing and planning promotional presentations.
- Understanding industry trends, latest events
- Collect the customers reviews, testimonial, etc
Requirements:
- Bachelor’s degree in any field is mandatory
- Minimum 1 year experience in Marketing field is required
- Good photography and video editing skills is required.
- Willingness to travel
- Solid computer skills, including MS Office
- Knowledge of digital marketing ( SEO, SMO, Google adwords)
Job Location- New Delhi
Java
Kotlin
Android Development• Must have strong experience working using Android Studio
• Must clearly understand compliance requirements and have experience with successful app submission to the Playstore
• Experience with version control system like SVN, GIT
• Should have a strong understanding of git commands
Rust
Git- Writing software that other developers use, including libraries, APIs and wallets.
- Building secure and high-performance networked software that will be used by enterprise customers.
- Solving development challenges and making architectural decisions by understanding the larger picture of the project’s goals.
- Expanding your existing skill-set, and not being afraid to enter uncharted territory.
- Understanding Rust design patterns and writing performant and maintainable code in the language.
- Paying close attention to unit-testing and security.
- Confidently communicating and collaborating with your fellow developers in a remote team environment.
What you need to have:
- 1 year of Rust development experience
- 3+ years of software development experience
- Experience using the Git Version Control System (VCS)
- Experience with unit testing
- Fluent in English, written and spoken
- Team player that thrives in a collaborative environment
- Experience with blockchain and/or Ethereum smart contracts
- Experience in PHP, Laravel, MySQL, or Javascript is a plus
- Experience with GraphQL is a plus
- You are motivated by challenging projects, and you absolutely love developing with Rust.
- You are humble, diligent and patient
PHPNeed to have hands-on experience of PHP,MySQL,Suite CRM/ Sugar CRM.
Attention : Immediate joiners required only max upto 15 days.
Requirement-
- Min 2.5 Years development experience on the SugarCRM / SuiteCRM platform
- Design, implement, test and maintain our CRM built on SuiteCRM
- Setup integrations to various systems
- Create and maintain software documentation
- Implement Proof of Concepts for testing business ideas
- Recommend ways to improve reliability, maintenance, efficiency, and quality
- Follow SCRUM Agile Development methodology
- Experience on large scale projects
- Expertise in security framework
- Develop new modules, components and improve functionality in existing modules
- Experience with composer and upgrade safe modules
- Experience in SuiteCRM upgrade and code optimization
- Experience with MySQL database would be preferred
- Solid knowledge of beans, workflow, logic-hooks, Reports, roles & permissions and security groups
Javascript
React.js
HTML/CSS
Redux/Flux
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Full Stack Developer - Averlon