AI Engineer

Location: Hyderabad, India (home base), deployed at client sites in India. Occasional Middle East exposure possible.

About the Role

You will work as a senior AI engineer who embeds inside a customer's business. Your job is to learn how the business makes money, find the highest value problem, and build a working system that solves it.

Four behaviors define this role:

1. Go where the work happens. You work onsite with the customer, in the room where decisions are made.
2. Show working software early. You build a prototype in days, not a document in weeks.
3. One person owns the outcome. You are the single point of accountability for the result.
4. Stay after go-live. You keep running and improving the system after launch.

You are the single point of accountability. You are not a solo builder. A full KnackLabs engineering team in Hyderabad builds and runs the production systems behind you.

This role involves extended onsite deployments at client locations in other cities, sometimes up to six months at a stretch. Please apply only if you are ready for this way of working.

What you'll own

1. Discovery - Learn how the customer makes money. Find the highest value problem to solve first.
2. The prototype - Build a working prototype fast, using real or sample data, to prove the idea.
3. The roadmap - Decide what to build, in what order, and set clear success measures tied to business outcomes.
4. The build - Design and ship the production system with the Hyderabad engineering team. This includes data integration, agents, retrieval, and evaluations.
5. The client relationship - Be the trusted technical contact for the customer, from engineers to senior leaders.
6. Go live and after - Deploy the system, watch how it performs, fix problems, and improve it over time.
7. Feedback to the product - Share what you learn in the field so the vendor's product and our internal tools get better.

What we are looking for

1. Around 4 or more years of software engineering experience, including customer-facing or client delivery work.
2. Strong programming skills in Python. Working knowledge of TypeScript or JavaScript.
3. A full-stack development experience with strength in backend technologies.
4. Production experience with large language models, including prompt engineering and agent development.
5. You build with AI coding tools like Claude Code or Codex as your default way of working, and you have shipped real apps or agents this way.
6. Experience building retrieval-augmented generation (RAG) systems: chunking, embeddings, vector databases, retrieval, and reranking.
7. Experience building and deploying AI systems.
8. Experience integrating with APIs and enterprise systems.
9. Experience with at least one cloud platform (AWS, Azure, or GCP).
10. Clear communication. You can explain a technical choice to an engineer and to a business leader.
11. High ownership and comfort with ambiguity. You can take an unclear problem and turn it into a plan.
12. Willingness to work onsite at client locations in India for extended periods, and to travel as the work needs.

Nice to have

1. Experience with on-premises or private cloud (VPC) deployments.
2. Experience with observability and tracing tools such as LangSmith or Braintrust.
3. Experience with data engineering and pipelines.
4. A history of side projects, open source contributions, or products you shipped end-to-end.
5. Experience in embedded or forward-deployed roles before.
6. Experience working at a consulting or professional services firm in a client-facing delivery role.

Stack and tools

1. Languages: Python and TypeScript.
2. Models: Claude and other frontier or open-source models, chosen to fit the customer.
3. AI patterns: RAG, agents, prompt engineering, and evaluations.
4. Vector and retrieval: vector databases and retrieval pipelines.
5. Cloud: AWS, Azure, or GCP, on public or private cloud.
6. Integration: REST APIs and enterprise system connectors.

Job Summary

We are looking for an experienced AI/ML Engineer to design, develop, deploy, and maintain machine learning and AI solutions that address complex business problems. The ideal candidate should have strong hands-on experience in Python, Machine Learning, Generative AI, LLMs, and AI/ML deployment, with the ability to work across the complete AI/ML lifecycle.

Key Responsibilities

• Design, develop, and deploy scalable Machine Learning and AI models for real-world business use cases.
• Build and optimize ML pipelines covering data preparation, feature engineering, model development, evaluation, and deployment.
• Develop solutions using Generative AI, Large Language Models (LLMs), NLP, and deep learning.
• Work with LLMs, prompt engineering, embeddings, vector databases, and Retrieval-Augmented Generation (RAG) architectures.
• Integrate AI/ML models with enterprise applications and APIs.
• Fine-tune and evaluate ML/LLM models based on business requirements.
• Implement MLOps practices for model versioning, deployment, monitoring, and continuous improvement.
• Collaborate with Data Scientists, Software Engineers, Architects, Product Managers, and business stakeholders.
• Conduct model performance evaluation, optimization, and troubleshooting.
• Ensure AI solutions meet requirements around security, scalability, reliability, responsible AI, and data privacy.
• Stay current with emerging AI/ML technologies, frameworks, and industry best practices.

Required Skills

• Strong programming experience in Python.
• Strong understanding of Machine Learning algorithms, statistics, and data structures.
• Hands-on experience with ML frameworks such as TensorFlow, PyTorch, Scikit-learn, or equivalent.
• Experience with Generative AI and LLMs such as OpenAI, Azure OpenAI, Claude, Gemini, or open-source models.
• Strong knowledge of Prompt Engineering, RAG, embeddings, vector databases, and AI agents.
• Experience with NLP, deep learning, or computer vision is an advantage.
• Experience developing and consuming REST APIs and microservices.
• Working knowledge of SQL and NoSQL databases.
• Experience with cloud platforms such as Azure, AWS, or GCP.
• Understanding of Docker, Kubernetes, CI/CD, and MLOps.
• Familiarity with Git and modern software development practices.

Preferred Qualifications

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related field.
• 4 years of relevant experience in AI/ML engineering or a related field.
• Experience building and deploying production-grade AI/ML solutions.
• Enterprise application development experience.
• Experience with Azure OpenAI, AWS Bedrock, Vertex AI, or similar managed AI platforms.
• Experience with LangChain, LlamaIndex, Semantic Kernel, or comparable AI frameworks is a plus.
• Experience with AI/ML model monitoring, evaluation, and optimization.

What You Bring

• Strong problem-solving and analytical skills.
• Ability to translate business requirements into practical AI/ML solutions.
• Strong software engineering and debugging capabilities.
• Ability to work independently as well as collaboratively in a cross-functional environment.
• Good communication skills with the ability to explain complex AI concepts to technical and non-technical stakeholders.

Keywords

AI Engineer | ML Engineer | Machine Learning | Generative AI | LLM | Python | NLP | Deep Learning | RAG | Prompt Engineering | AI Agents | Azure OpenAI | AWS Bedrock | MLOps | TensorFlow | PyTorch | Scikit-learn | Vector Database | Cloud AI

Location: Gurugram

Work mode: Hybrid

Strong AI Engineer / Machine Learning Engineer profiles.

2

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on experience in Data Science, Machine Learning, Applied AI, NLP, Deep Learning, or Generative AI solutions.

3

Mandatory (Experience 2) – Must have strong hands-on experience in Python programming, SQL, data analysis, feature engineering, model development, and production-grade ML applications.

4

Mandatory (Experience 3) – Must have experience working with Machine Learning and Deep Learning frameworks such as PyTorch, TensorFlow, Keras, Scikit-learn, or equivalent.

5

Mandatory (Experience 4) – Must have hands-on experience working on NLP, embeddings, semantic search, text classification, document understanding, recommendation systems, or similar AI/ML use cases.

6

Mandatory (Experience 5) – Must have experience working with Large Language Models (LLMs) such as GPT, Llama, Mistral, Claude, Gemini, Phi, or similar foundation models.

7

Mandatory (Experience 6) – Must have hands-on experience building or implementing RAG (Retrieval Augmented Generation) systems, vector search, knowledge retrieval, embeddings, chunking, indexing, or semantic retrieval solutions.

8

Mandatory (Experience 7) – Must have experience working with Git, CI/CD practices, production environments, and scalable AI/ML systems.

9

Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

10

Mandatory (Age) - Candidate's Age should be below 28 Years

Experience - 4 to 6 year

Location – Ahmedabad/Pune/Indore

• Additional Job Description

Additional Job Description

Required Skills and Experience: 

• Strong proficiency in Python and experience with ML/AI libraries (scikit-learn, TensorFlow, PyTorch, Hugging Face ecosystem).
• Hands-on experience with LLMs, RAG, vector databases, and retrieval pipelines.
• Practical experience deploying agentic workflows and building multi-step, tool-enabled agents.
• Experience using Garak (or similar LLM red-teaming/vulnerability scanners) to identify model weaknesses and harden deployments.
• Demonstrated experience implementing content filtering / moderation systems.
• Solid skills working with structured and unstructured data and advanced feature engineering.
• Familiarity with cloud GenAI platforms and services (Azure AI Services preferred; AWS/GCP acceptable).
• Experience building APIs/microservices; containerization (Docker), orchestration (Kubernetes).
• Strong understanding of model evaluation, performance profiling, inference cost optimization, and observability.
• Good knowledge of security, data governance, and privacy best practices for AI systems.

About LeadSquared

LeadSquared is a leading sales execution and marketing automation platform trusted by 2,000+ businesses globally, including healthcare, education, financial services, and real estate. Headquartered in Bengaluru with offices across the US, UK, UAE, and Southeast Asia, we empower sales teams to close faster, smarter, and at scale.

Our AI team is at the forefront of integrating cutting-edge large language model capabilities into enterprise workflows — building intelligent agents, copilots, and automation systems that redefine how businesses operate.

Role Overview

We are looking for a Senior AI Engineer with hands-on experience building LLM-powered agents and agentic AI systems. You will design, develop, and deploy autonomous AI pipelines that solve complex, multi-step business problems — from lead qualification and follow-up automation to intelligent CRM workflows and beyond.

This role is ideal for someone who is deeply excited about the frontier of AI, can move fast, and wants their work to directly impact millions of sales professionals worldwide.

Key Responsibilities

•

Design and build LLM-powered agentic systems using frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI to automate complex, multi-step workflows.

•

Develop and maintain Retrieval-Augmented Generation (RAG) pipelines with vector databases (Pinecone, Weaviate, Chroma, pgvector) for domain-specific knowledge grounding.

•

Build and integrate tool-use and function-calling capabilities into AI agents, enabling dynamic interaction with internal APIs, databases, and third-party services.

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Implement prompt engineering strategies including chain-of-thought, few-shot prompting, and structured output parsing to ensure reliable agent behavior.

•

Design evaluation frameworks and observability pipelines (LangSmith, Helicone, custom metrics) to monitor agent performance, accuracy, and cost.

•

Collaborate with product, sales, and domain teams to translate business requirements into AI-driven solutions and features.

•

Optimize LLM inference for latency and cost using techniques like caching, model distillation, quantization, and batching.

•

Stay current with the rapidly evolving LLM ecosystem and proactively propose improvements and new approaches.

•

Contribute to internal best practices, documentation, and knowledge-sharing across the engineering org.

Required Qualifications

Experience

•

2–4 years of professional software engineering experience, with at least 1–2 years focused on LLM/AI systems.

•

Proven experience shipping LLM-based products or agentic AI systems into production environments.

Technical Skills

•

Strong proficiency in Python and familiarity with async programming patterns for AI pipelines.

•

Hands-on experience with LLM APIs: OpenAI (GPT-4o), Anthropic (Claude), Google (Gemini), or open-source models (Llama, Mistral).

•

Experience with agentic frameworks: LangChain, LangGraph, LlamaIndex, AutoGen, CrewAI, or similar.

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Solid understanding of RAG architectures, embedding models, and semantic search.

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Experience with vector databases and similarity search infrastructure.

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Knowledge of REST APIs, microservices architecture, and containerization (Docker/Kubernetes).

Problem-Solving & Mindset

•

Strong ability to decompose ambiguous, open-ended problems into structured AI system designs.

•

Experience with prompt debugging, LLM evaluation, and iterative refinement workflows.

•

Ability to balance research exploration with engineering pragmatism to ship reliable systems.

Preferred Qualifications

•

Experience with multi-agent orchestration and agent memory systems (short-term and long-term).

•

Familiarity with fine-tuning or RLHF workflows for domain adaptation.

•

Background in NLP, information retrieval, or conversational AI.

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Prior experience in B2B SaaS or CRM domain is a plus.

•

Contributions to open-source AI/ML projects or published research/blogs.

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Experience with cloud platforms: AWS, GCP, or Azure — particularly AI/ML services

About the role

We are seeking an AI Engineer to build and implement AI systems for content production at scale. You'll work at the intersection of engineering and content designing prompt pipelines, integrating generative models, and building the tooling that turns source material into finished creative output. The ideal candidate is technically strong but also has taste: someone who understands story and craft, and can tell the difference between output that's technically correct and output that's actually good.

Responsibilities

• Build and iterate on prompt pipelines and multi-agent workflow components
• Design and integrate agentic workflows orchestrate multi-step, tool-using agents that plan, call models, and hand off between stages in production
• Deploy and serve open-source models set up inference endpoints, manage GPU compute, and optimize for latency and cost
• Write evals compare outputs against references, quantify quality, and feed results back into the pipeline
• Work on data pipelines: structured extraction from messy source text, localization, similarity/dedup
• Debug and maintain pipeline stages in production

What you bring:  

• (1+/3+) years of engineering experience, or a strong portfolio of shipped projects
• Solid Python fundamentals clean, working, readable code
• Hands-on experience with LLM APIs and prompt engineering (personal projects count)
• Comfort with Git, REST APIs, and working in a Linux environment
• A feel for content and narrative you can judge whether generated output is actually good, not just valid
• Curiosity and clear communication you ask good questions and don't stay stuck silently

 Preferred

• Exposure to agent/orchestration frameworks (LangGraph, LangChain, CrewAI)
• Familiarity with vector databases, embeddings, or RAG (Qdrant, pgvector)
• Hands-on work with open-source generative media models Flux, LTX, Wan, or similar
• Experience deploying open-source models for inference (vLLM, ComfyUI, Replicate/Cog, Docker + GPU)
• Experience writing evals or LLM-as-judge scoring
• Node.js and Fastapi familiarity, or experience deploying on AWS

About the role

We are seeking an AI Engineer to build and implement AI systems for content production at scale. You'll work at the intersection of engineering and content designing prompt pipelines, integrating generative models, and building the tooling that turns source material into finished creative output. The ideal candidate is technically strong but also has taste: someone who understands story and craft, and can tell the difference between output that's technically correct and output that's actually good.

Responsibilities

• Build and iterate on prompt pipelines and multi-agent workflow components
• Design and integrate agentic workflows orchestrate multi-step, tool-using agents that plan, call models, and hand off between stages in production
• Deploy and serve open-source models set up inference endpoints, manage GPU compute, and optimize for latency and cost
• Write evals compare outputs against references, quantify quality, and feed results back into the pipeline
• Work on data pipelines: structured extraction from messy source text, localization, similarity/dedup
• Debug and maintain pipeline stages in production

What you bring:  

• (1+/3+) years of engineering experience, or a strong portfolio of shipped projects
• Solid Python fundamentals clean, working, readable code
• Hands-on experience with LLM APIs and prompt engineering (personal projects count)
• Comfort with Git, REST APIs, and working in a Linux environment
• A feel for content and narrative you can judge whether generated output is actually good, not just valid
• Curiosity and clear communication you ask good questions and don't stay stuck silently

 Preferred

• Exposure to agent/orchestration frameworks (LangGraph, LangChain, CrewAI)
• Familiarity with vector databases, embeddings, or RAG (Qdrant, pgvector)
• Hands-on work with open-source generative media models Flux, LTX, Wan, or similar
• Experience deploying open-source models for inference (vLLM, ComfyUI, Replicate/Cog, Docker + GPU)
• Experience writing evals or LLM-as-judge scoring
• Node.js and Fastapi familiarity, or experience deploying on AWS

Hiring for AI Engineer

Exp: 5 - 10 yrs

Edu : BE/B.Tech/MCA

Work Location : Pune / Mumbai

Skill Set:

Total experience ranging from 5–10 years in software engineering/AI roles

Min 5 years strong programming experience in Python is a MUST

Min 3.5 years hands-on experience in AI with LLMs, RAG pipelines, and AI frameworks

2+ years shipping LLM systems in production

Experience with cloud platforms (AWS/Azure/GCP)

Strong Data Scientist / AI Engineer / Generative AI Engineer profile.

2

Mandatory (Experience 1) - Must have 3+ years of hands-on experience in Data Science, Artificial Intelligence, Machine Learning, Deep Learning, NLP, or Generative AI application development.

3

Mandatory (Experience 2) - Must have strong hands-on experience in Python programming, backend development, API development, and production-grade application support.

4

Mandatory (Experience 3) - Must have experience working with Machine Learning and Deep Learning frameworks such as PyTorch, TensorFlow, Keras, or Scikit-learn.

5

Mandatory (Experience 4) - Must have hands-on experience in NLP use cases such as text classification, sentiment analysis, entity recognition (NER), semantic search, embeddings, or document understanding.

6

Mandatory (Experience 5) - Must have experience working with Large Language Models (LLMs) such as GPT, LLaMA, Mistral, Phi, Claude, Gemini, or similar models.

7

Mandatory (Experience 6) - Must have hands-on experience building or implementing Retrieval Augmented Generation (RAG) solutions, vector search, semantic search, or knowledge-based AI applications.

8

Mandatory (Experience 7) - Must have experience with Prompt Engineering and Generative AI frameworks such as LangChain, LangGraph, AI Agents, Azure OpenAI, or similar technologies.

9

Mandatory (Experience 8) - Must have experience developing, consuming, or integrating APIs using Python frameworks such as FastAPI, Flask, or similar technologies.

10

Mandatory (CTC) - The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

11

Preferred (Experience 1) - Experience with LLMOps/MLOps tools for monitoring, evaluation, experimentation, and versioning of AI models.

12

Preferred (Experience 2) - Exposure to Azure OpenAI, Azure Kubernetes Service (AKS), Kubernetes, cloud-native AI deployments, or distributed systems.

The Role

You own AI systems end to end. From the speech-to-text models that turn audio into text, to the diarization that separates and identifies speakers, to the agentic layer that turns conversation into memory and action, to the observability and evaluation that keep all of it honest in production. This is a wide role by design. You will own model selection, serving, and production reliability. If you want to tune one model and ignore the system around it, this is not the role.

What You Will Own

•     Speech-to-text. Evaluate, integrate, and optimize STT models across cloud and self-hosted. Drive accuracy and cost trade-offs with ground-truth metrics.

•     Speaker diarization and identification. Push accuracy on hard, real-world, multi-speaker audio.

•     Agentic AI. Build the memory and retrieval pipeline, LLM orchestration, and the agent workflows that sit on top of captured conversation.

•     Model serving and infrastructure. Stand up and optimize self-hosted serving (vLLM, Triton class). Own latency, throughput, and cost per user.

Observability

An always-on wearable means models run in production every second, on messy real-world audio. You own the visibility into that.

•     Instrument the full audio-to-memory pipeline: STT, diarization, retrieval, and LLM calls.

•     Define and track model-quality SLOs in production: transcription drift, diarization error over time, retrieval relevance, latency, throughput, and cost per user.

•     Build dashboards and alerting so model degradation is caught before users feel it.

•     Trace failures across a distributed, always-on system using metrics, logs, and traces.

•     Close the loop. Production signals feed back into evaluation and model selection.

Evaluation

We do not ship what we cannot measure. You own the systems that prove a model is actually better, not just newer.

•     Build and own ground-truth evaluation harnesses for every model in the stack.

•     Measure with real metrics: WER for transcription, DER for diarization, Recall and F1 for retrieval and speaker identification.

•     Build and maintain labeled benchmark datasets that reflect real, messy, multi-speaker audio.

•     Run regression and A/B evaluations on every model swap, prompt change, or pipeline update. Nothing ships on a vibe.

•     Reject anecdotal proxies, single confidence scores, and cherry-picked examples as evidence of quality.

What We Are Looking For

•     3 to 5 years as an AI/ML engineer with production systems behind you. Engineering and production experience is non-negotiable.

•     Depth across the modern AI stack: LLMs, speech models, vector retrieval, model serving.

•     Strong software engineering. You write code that ships and survives contact with real users.

•     Fluency in Python and the production ML ecosystem.

•     Comfort with cloud infrastructure (GCP a plus) and containerized deployment on Kubernetes.

•     A working command of observability and evaluation. You measure first and trust metrics over intuition.

•     First-principles reasoning and metric discipline.

Nice to Have

•     Research background or publications. A strong signal, not a substitute for production work.

•     Audio and speech ML experience (STT, diarization, voice).

•     Experience self-hosting and optimizing open models.

•     Experience with LLM gateway and agent orchestration patterns.

•     Experience building eval harnesses or production model-monitoring systems.

Requirements

Agentic work is must. Audio is good to have

. Self hosting models is a must

 Experience with LLM gateway and agent orchestration is a must have