Business Development (Sales)

About us:

 We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and a committed communication company that wants its clients to always Expect the EXTRA from it.

Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Colive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!

Job Overview: We are looking for a BDM with experience in generating sales and developing new business for our company. This is the perfect opportunity for someone who is excited by the prospect of growing with the company in a friendly environment and having a key role in the process.

Responsibilities: 

• Developing, generating, and growing new business- branding, website, marketing, creating innovative business plans for clients .

• Managing both our existing sales pipeline and developing new business opportunities

• Identifying opportunities for new business development through following up on leads and conducting research on target clients.

• Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.

• Create effective and persuasive proposals.

• Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.

• Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals

Skills: 

• Have a proven track record of working with different industries, pitching and generating business from leading brands and corporate organizations

• Minimum of 3 + years of experience in winning new business for agencies in the all sector

• Experience with direct client servicing at any Marketing Agency

• Excellent communication and presentation skills

• Broad understanding of the business development process

• Extensive experience across the complete sales cycle from lead mining to final closure

WHO WE ARE

We are a team of digital practitioners with roots stretching back to the earliest days of online commerce, who dedicate themselves to serving our client companies.

We’ve seen the advancements first-hand over the last 25 years and believe our experiences allow us to innovate. Utilizing cutting-edge technology and providing bespoke, innovative services, we believe we can help you stay ahead of the curve.

We take a holistic view of digital strategy. Our approach to transformation is based on conscious Intent to delight customers through continuous Insight and creative Innovation with an enduring culture of problem-solving.

We bring every element together to create innovative, high-performing commerce experiences for enterprise B2C, B2B, D2C and Marketplace brands across industries. From mapping out business and functional requirements, to developing the infrastructure to optimize traditionally fragmented processes, we help you create integrated, future-proofed commerce solutions.

WHAT YOU’LL BE DOING

As part of our team, you'll play a key role in building and evolving our Integration Platform as a Service (iPaaS) solution. This platform empowers our clients to seamlessly connect systems, automate workflows, and scale integrations with modern cloud-native tools.

Here’s what your day-to-day will look like:

• Designing and Building Integrations
• Collaborate with clients to understand integration needs and build scalable, event-driven solutions using Apache Kafka, AWS Lambda, API Gateway, and EventBridge.
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• Cloud-Native Development
• Develop and deploy microservices and serverless functions using TypeScript (Node.js), hosted on Kubernetes (EKS) and fully integrated with core AWS services like S3, SQS, and SNS.
• 
  
• Managing Data Pipelines
• Build robust data flows and streaming pipelines using Kafka and NoSQL databases like MongoDB, ensuring high availability and fault tolerance.
• 
  
• Client Collaboration
• Work directly with customers to gather requirements, design integration patterns, and provide guidance on best practices for cloud-native architectures.
• 
  
• Driving Platform Evolution
• Contribute to the ongoing improvement of our iPaaS platform—enhancing observability, scaling capabilities, and CI/CD processes using modern DevOps practices.

WHAT WE NEED IN YOU

• Solid Experience in Apache Kafka for data streaming and event-driven systems
• Production experience with Kubernetes (EKS) and containerized deployments
• Deep knowledge of AWS, including S3, EC2, SQS, SNS, EventBridge, Lambda
• Proficient in TypeScript (Node.js environment)
• Experience with MongoDB or other NoSQL databases
• Familiarity with microservices architecture, async messaging, and DevOps practices
• AWS Certification (e.g., Solutions Architect or Developer Associate) is a plus

Qualification

• Graduate - BE / Btech or equivalent.
• 5 to 8 years of experience
• Self motivated and quick learner with excellent problem solving skills. 
• A good team player with nice communication skills.
• Energy and real passion to work in a startup environment.

Visit our website - https://www.trikatechnologies.com

Job Summary:

We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.

Key Responsibilities:

• Handle inbound calls and manage IT service requests and incidents efficiently

• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.

• Provide support for client environments including AVDI, Citrix, and Windows-based systems

• Perform basic Windows OS and network connectivity troubleshooting

• Update and maintain Knowledge Base (KB) articles

• Ensure shift adherence and active participation in shift handovers and team huddles

• Collaborate with cross-functional teams for issue resolution

• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces

• Maintain high levels of customer satisfaction through professional communication and timely resolution

Required Skills:

• Proven experience in a service desk/call center role handling US customers

• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy

• Familiarity with Citrix, AVDI, and Windows troubleshooting

• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)

• Excellent verbal and written communication skills

• Ability to work in a night shift and rotational 24x7 schedule

• Strong team collaboration and time management skills

About the Role: 

As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.

Key responsibilities:

• Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
• Analyze data to come up with actionable insights.
• Drive implementation of complex engagements.
• Become a knowledge powerhouse within the organization for anything related to logistics.
• Develop holistic business requirements and drive product development while working with the product and technology team. 
• Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output. 
• Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.

Preferred qualifications:

• MBA with 4+ years of solid experience in Logistics.
• Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
• Good to have experience working with B2B product-based organizations.
• Ability to understand the processes and cost drivers of customers from different industries.
• Strong analytical skills, with the ability to translate data into insights.
• Self motivated, result - oriented with a bias for speed and action.
• Good verbal, written, social, presentation and interpersonal skills.
• Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.

• Create and maintain mobile applications.
• Contributing to the development of project schedules and workflows.
• Recommending changes and enhancements to applications.
• Work from UI/UX requirements, APIs and mock-ups to build functional and high-performance applications.
• Keep abreast of the latest technology for mobile applications.
• Work with other developers to brainstorm new applications.
• Create UI tests to source analytics.

We are looking for applicants with a strong background in Analytics and Data mining (Web, Social and Big data), Machine Learning and Pattern Recognition, Natural Language Processing and Computational Linguistics, Statistical Modelling and Inferencing, Information Retrieval, Large Scale Distributed Systems and Cloud Computing, Econometrics and Quantitative Marketing, Applied Game Theory and Mechanism Design, Operations Research and Optimization, Human Computer Interaction and Information Visualization. Applicants with a background in other quantitative areas are also encouraged to apply.

We are looking for someone who can create and implement AI solutions. If you have built a product like IBM WATSON in the past and not just used WATSON to build applications, this could be the perfect role for you.

All successful candidates are expected to dive deep into problem areas of Zycus’ interest and invent technology solutions to not only advance the current products, but also to generate new product options that can strategically advantage the organization.

Skills:

• Experience in predictive modelling and predictive software development
• Skilled in Java, C++, Perl/Python (or similar scripting language)
• Experience in using R, Matlab, or any other statistical software
• Experience in mentoring junior team members, and guiding them on machine learning and data modelling applications
• Strong communication and data presentation skills

• Classification (svm, decision tree, random forest, neural network)
• Regression (linear, polynomial, logistic, etc)
• Classical Optimization(gradient descent, newton raphson, etc)
• Graph theory (network analytics)
• Heuristic optimisation (genetic algorithm, swarm theory)
• Deep learning (lstm, convolutional nn, recurrent nn)

Must Have:

• Experience: 3-9 years
• The ideal candidate must have proven expertise in Artificial Intelligence (including deep learning algorithms), Machine Learning and/or NLP
• The candidate must also have expertise in programming traditional machine learning algorithms, algorithm design & usage
• Preferred experience with large data sets & distributed computing in Hadoop ecosystem
• Fluency with databases