Customer Care Executive

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Title: Assistant Manager – Finance & Accounts

Location: Gurgaon

CTC: Up to ₹12 LPA (Fixed – Max)

Experience: 2–3 Years

Education: CA (Qualified) – Mandatory

Industry Preference: E-commerce / Marketplace

Job Summary

We are seeking a detail-oriented Assistant Manager – Finance & Accounts with strong hands-on experience in Accounts Receivable (AR), reconciliations, and month-end closing activities. The ideal candidate should be a qualified CA with exposure to fast-paced E-commerce or Marketplace environments.

Key Responsibilities

• Manage Accounts Receivable (AR) including invoicing, collections, and aging analysis
• Perform bank, customer, and GL reconciliations on a regular basis
• Handle month-end closing activities including journal entries and reporting
• Ensure accurate accounting records and compliance with internal controls
• Support preparation of MIS reports and financial statements
• Coordinate with internal stakeholders for resolution of reconciliation gaps
• Assist in audits and provide required financial documentation
• Drive process improvements for AR and closing cycles

Required Skills & Qualifications

• Qualified Chartered Accountant (CA) – mandatory
• 2–3 years of relevant experience in Finance & Accounts
• Strong exposure to AR, reconciliations, and month-end close
• Prior experience in E-commerce / Marketplace industry preferred
• Good working knowledge of accounting systems and Excel
• Strong analytical, communication, and coordination skills

email address: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

Job Title:

Front-End UI Software Developer

📍 Location: CoKarma, Madhapur, Hyderabad

🕘 Work Mode: On-site (Monday to Friday)

🏢 Department: Product Engineering

About Telebu:

Founded in 2003, Telebu Communications is a 20+ year-old technology-driven, product-based company that helps enterprises build better relationships with their customers and employees. We offer cutting-edge communication tools across SMS, Voice, Video, and Chat via APIs, SDKs, and SaaS platforms.

With offices across India, the Middle East, and the US, we are committed to delivering seamless and scalable communication solutions to clients globally.

Role Overview:

We are looking for a Front-End UI Software Developer with a keen eye for detail, design sensibility, and technical proficiency. You’ll collaborate with UX designers and backend developers to bring stunning and intuitive interfaces to life for our communication products.

If you’re passionate about crafting clean, scalable, and responsive web interfaces — we’d love to meet you.

Key Responsibilities:

• Build and maintain responsive user interfaces using HTML5, CSS3, and JavaScript.
• Develop front-end features using React.js, Angular, or any modern front-end framework.
• Work closely with product designers and backend developers to implement sleek and user-centric UI designs.
• Optimize components for maximum speed and scalability.
• Ensure cross-browser compatibility and mobile responsiveness.
• Debug UI-related issues and improve application performance.
• Stay up to date with the latest UI/UX trends, front-end technologies, and coding practices.

Key Requirements:

• 1–3 years of experience in front-end development.
• Proficient in HTML5, CSS3, and JavaScript.
• Hands-on experience in React.js, Angular, or Vue.js.
• Experience with RESTful APIs and integrating UI with backend systems.
• Familiarity with version control tools like Git.
• Knowledge of UI frameworks like Bootstrap or Material UI is a plus.
• Strong understanding of responsive and adaptive design principles.
• Good communication skills and team spirit.

Perks & Benefits:

• 5-day work week (Monday to Friday)
• Dynamic work culture with exposure to global projects
• Office location in the heart of Hyderabad’s tech hub – CoKarma, Madhapur
• Opportunity to work on impactful, large-scale communication products

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables.

At least 3 years' experience as a Node.js developer.

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Mandatory experience in MongoDB and MySql.

Knowledge of front-end technologies such as HTML5 and CSS3.

Superb interpersonal, communication, and collaboration skills.

Exceptional analytical and problem-solving aptitude.

    Requirement analysis

·         Acquisition support (Technical analysis)

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·         Diagnostic (UDS) function development

·         Software testing

·         Technical collaboration with internal/external development parties