Customer Care Executive

Title: Cloud DevOps Engineer 

Role: Individual Contributor (4-8 yrs)  

Requirements: 

• Energetic self-starter, a fast learner, with a desire to work in a startup environment  
• Experience working with Public Clouds like AWS 

• Operating and Monitoring cloud infrastructure on AWS. 
• Primary focus on building, implementing and managing operational support 
• Design, Develop and Troubleshoot Automation scripts (Configuration/Infrastructure as code or others) for Managing Infrastructure. 
• Expert at one of the scripting languages – Python, shell, etc  
• Experience with Nginx/HAProxy, ELK Stack, Ansible, Terraform, Prometheus-Grafana stack, etc 

• Handling load monitoring, capacity planning, and services monitoring. 
• Proven experience With CICD Pipelines and Handling Database Upgrade Related Issues. 
• Good Understanding and experience in working with Containerized environments like Kubernetes and Datastores like Cassandra, Elasticsearch, MongoDB, etc

• Over +7 years of professional experience in analyzing, designing, developing and deploying client server web applications using .NET Core, C#, ASP.NET MVC and WEB API.

• Responsible for lead, develop and maintain .NET Core web applications and coordinate with other developers to maintain efficient, reusable, and reliable coding standards.

• Experience in writing .NET Core Web API using JWT tokens with a deep understanding of how to streamline data payloads for mobile and low bandwidth devices.

• Worked on .NET design patterns such as MVC including Dependency Injection (DI), and any custom/hybrid framework as designed by the Architects.

• Proficient developing real-time project, modern UI technology experience in Blazor (Web Assembly / Server) using with Dapper and MudBlazor.

• Extensive experience in conceptual data modeling, build out database design and schema, performing SQL query optimization and stored procedures using Microsoft SQL Server.

• Hands on experience in creating, deploying and managing reports using Crystal Reports. Participate in unit test and integration testing. Familiarity with Agile (Scrum) methodologies.

Overview:

The Risk Manager will oversee the organization's risk management program, assessing and identifying risks that could impede the reputation, safety, security, or financial success of the organization.

Key Responsibilities:

1. Designing and managing the consumers' credit portfolio and risk within the desired target
2. Driving new experiments with deeper cust understanding and segmentation 
3. Leverage traditional and alternate data to create risk policies and ensure effective implementation 
4. Continuously plans, monitors, and reviews risk management and perform regular checking and/or surveillance to ensure that risk treatment is effective
5. Establish, implement and manage risk policy and control frameworks, ensuring that minimum standards, ownership and operation are documented and communicated across the Group
6. Manage a governance structure to monitor, challenge and test business compliance with risk policies and control frameworks
7. Develop, lead and maintain a center of expertise within 1st line risk management
8. Maintain comprehensive credit policy inventory and facilitate timely periodic review/approval of credit policies
9. Monitor and communicate new regulatory issues/guidance impacting credit policy, analyze the impact, interpret and implement into policy

Education and Experience:

1. Bachelor's degree in Risk Management, Finance, or related field required.
2. At least 7+ of related experience is preferred.
3. Strong knowledge and experience in risk management and policy 
4. Excellent verbal and written communication skills.
5. Excellent mathematical and critical thinking skills.
6. Excellent analytical and problem-solving skills.
7. Excellent organizational skills and attention to detail.
8. Strong supervisory and leadership skills

Roles and Responsibilities-

• Planning concepts by studying relevant information and materials.

• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.

• Preparing finished art by operating necessary equipment and software.

• Coordinating with web designers, marketing, printers, and colleagues as necessary.

• Contributing to team efforts by accomplishing tasks as needed.

• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.

• Reviewing final layouts and suggesting improvements when necessary
  
  Requirements-
  * Proficiency with required desktop publishing tools, including Photoshop and Illustrator Adobe XD.
  * A strong eye for visual composition.

  * Able to give and receive constructive criticism.

  * Effective time management skills and the ability to meet deadlines.Knowledge of Video Editing preferable (Adobe Premiere Pro / After Effect)
  *Experience with computer-aided design.

Head/ Chief Architect - Engineering

About Our Client

Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.

Since the launch of  its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.

About the role:

About the job

• Own and drive product development and engineering management in a fast paced, rapidly changing environment.
• Deliver architectural initiatives that drive revenue and improve efficiency inline with business strategy.
• Develop and maintain a aspirational architectural road map
• Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies.
• Build and lead the technical team with focus on infusing culture resulting in energetic & positive outcomes.

Requirements

• Relevant prior experience in a software product-based company in a leadership position. Minimum of 5+ years experience building applications in high level programming languages - Java, Python or Go
• Strong experience in either or all of databases: MySQL, MongoDB, NOSQL, SQL Server, Oracle. -Strong working knowledge on AWS & Google Cloud & Cloud security.
• Strong working knowledge of Web, caching technologies, API integration technologies & protocols.
• Experience with managing AGILE development methodology and inspire the team to follow best Scrum practices.
• Fair understanding of DevOps would be ideal
• Must be a strong and enthusiastic team player with excellent verbal and written communications skills.
• You are a good communicator who can explain technical concepts to product managers, designers, support and other engineers and you have curiosity about how things work
• Skills in Microservices Architecture, Product Roadmap& tech team management

Web / FE design

VueJS

Bootstrap

Java Script

Node.JS

Python

SQL Server

Azure

Agile

Roles and Responsibilities 

• Primary stakeholder collaborating with Dir Engineering on software/infrastructure architecture, monitoring/alerting framework and all other architectural level technical issues
• Design and manage implementation of Silvermine’s high performance, scalable, extensible and resilient microservices application stack based of existing, partially migrated monolithic application and for new product development.  Includes:
  • Utilizing either ECS Fargate (no EC2 clusters) or EKS as the orchestration framework – to be tested up to a minimum of 100k concurrent users
  • Exploring, designing and implementing use of on demand compute (Lambda) where appropriate
  • Scalable and redundant data architecture supporting microservices design principles
  • A scalable reverse proxy layer to isolate microservices from managing network connections
  • Utilizing CDN capabilities to offload origin load via an intelligent caching strategy
  • Leveraging best in breed AWS service offerings to enable team to focus on application stack instead of application scaffolding while minimizing operational complexity and cost
  • Monitoring and optimizing of stack for
• Security and monitoring
  • Leverage AWS and 3rd party services to monitor the application stack and data; secure them from DDOS attacks and security breaches; and alert the team in the vent of an incident
  • Using APM and logging tools:
    • Monitor application stack and infrastructure component performance
    • Proactively detect, triage and mitigate stack performance issues
    • Alert upon exception events
    • Provide triaging tools for debugging and Root Cause Analysis.
• Enhance the CI/CD pipeline to support automated testing, a resilient deployment model (e.g., blue-green, canary) and 100% rollback support (including the data layer)
• Development a comprehensive, supportable, repeatable IAC implementation using CloudFormation or Terraform
• Take a leadership role and exhibit expertise in the development of standards, architectural governance, design patterns, best practices and optimization of existing architecture.
• Partner with teams and leaders to provide strategic consultation for business process design/optimization, creating strategic technology road maps, performing rapid prototyping and implementing technical solutions to accelerate the fulfillment of the business strategic vision.
• Staying up to date on emerging technologies (AI, Automation, Cloud etc.) and trends with a clear focus on productivity, ease of use and fit-for-purpose, by researching, testing, and evaluating.
• Providing POCs and product implementation guidelines.
• Applying imagination and innovation by creating, inventing, and implementing new or better approaches, alternatives and breakthrough ideas that are valued by customers within the function.
• Assessing current state of solutions, defining future state needs, identifying gaps and recommending new technology solutions and strategic business execution improvements.
• Overseeing and facilitating the evaluation and selection technology, product standards and the design of standard configurations/implementation patterns.
• Partnering with other architects and solution owners to create standards and set strategies for the enterprise.
• Communicating directly with business colleagues on applying digital workplace technologies to solve identified business challenges.

Skills Required:

• Good mentorship skills to coach and guide the team on AWS DevOps.
• Jenkins, Python, Pipeline as Code, Cloud Formation Templates and Terraform.
• Experience with Dockers, Containers, Lambda and Fargate is a must
• Experience with CI/CD and Release management
• Strong proficiency in PowerShell scripting
• Demonstrable expertise in Java
• Familiarity with REST APIs

Qualifications:

• Minimum of 5 years of relevant experience in Devops.
• Bachelors or Masters in Computer Science or equivalent degree.
• AWS Certifications is added advantage

Skill Set # 2

• 3 – 6 years hands experience profiles
• Hands-on Experience in
• .NET Core 2.1 and above, Asp.net, WebAPI, C#
• Sql Server 2012+  /DB
• Good working knowledge in Angular 7 and above
• Ajax / J-query / Bootstrap / LINQ / HTML 5.0
• MVC / Entity Framework will be an added advantage.

Key Responsibilities

• Design, build new applications using Framework 4.0 (/latest) / .NET Core.
• Enhance applications using C#.NET, Web Services / Web API, Entity Framework / http://ado.net/">ADO.NET.
• Strong coding knowledge on developing applications using Web APIs / REST APIs.
• Hands-on development experience in building Responsive Web Design user interfaces using HTML5, CSS3
• Develop On-premise / Cloud (using Azure) hosting applications.
• Hands on experience in transactional databases, write Stored Procedures and Functions in SQL Server.
• Knowledge in full SDLC phases (Waterfall or Agile depending on the application)
• At least three years of Experience with Dot net, C#, Ajax, SQL, JavaScript, HTML, CSS
• Good written and communication skills.