Customer Care Executive

• Own and Maintain our interface. Built in Go, React and an event-driven architecture under the hood
• We work with complex data types and relations. Design our database (postgres) and maintain our S3 buckets.
• Build an infra which will work super-fast on cloud servers and runs reliably on-prem
• Develop a user-centric platform by helping us with ruthless prioritization of features
• Have an eye for detail especially when it comes to visual appeal
• 
  

What you bring to the table

• You have full-stack experience with relevant technologies (Go, React, Typescript)
• You know how to go from 0-to-1
• You have strong communication skills
• You thrive in a collaborative team setting

Xoxoday is looking for an AVP of Empuls product. Empuls is an employee engagement SaaS platform focussed on USA & EMEA markets. The Empuls product is going through a 10X to 100X growth journey and we are looking for a seasoned product professional who has experience of taking products from 10X to 100X growth journeys. This role ll report to the CTO of the Empuls product. 

As an AVP Product you will be responsible for the product roadmap, product metrics, feature details, designs and GTM, . This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development teams, and getting the go-to-market for various product features.

To read more about the kind of qualities we are looking for in this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/

• Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, RICE metrics and go to market. 
• Solve customer problems and build functional, technical, and design specifications for the solution.
• Map the user journey for various customer profiles - simplify and bring more structure and clarity to problem statements which translate into product solutions. 
• Have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem.
• Holistic approach covering all aspects including edge cases and future possibilities.
• Abreast with the latest Innovations happening in the Employee Experience, Employee Benefits & Workplace culture domain. Experience in the HR Tech industry will be important in this role. 
• Help define the value proposition of the product for the sales team and work closely with the sales-marketing team for GTM and SaaS revenues.

• An enthusiastic individual with 8+ years of product management function in a product or SaaS company.
• Have experience in leading product management of fast-growing products (or) major modules of fast large products (or) been an entrepreneur in the past.
• Strong desire to disrupt, re-invent, and optimize existing processes to build next-generation Enterprise solutions.
• We'll look forward to the technical skills required for a product role along with the soft skills required to manage multiple stakeholder roles.
• Candidates should have strong experience in problem solving, UI/UX, analytics, team management, customer success & sales enablement. 
• Candidates from HR Tech, rewards, and employee benefits experience will be preferred.
• Candidates from IIM, IIT, NIT, BITS, NSIT, and other premier engineering colleges will be preferred.
• Experience in managing onboarding, customer success, and support functions preferred.

Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a competitive salary and a whole load of benefits to make your stay enjoyable with Xoxoday.

You will closely work with technology, design, sales and customer care teams. You will report to the CTO of Empuls. You will provide constant updates to the stakeholders of the product.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 3500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 400+ strong team with four global offices in Bangalore, San Francisco, Dublin, Singapore, Dubai.

We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interview rounds. There will be three rounds of interviews. We will prefer candidates who are located in Bangalore and ready to work in hybrid work arrangements (partly in office, partly WFH). 

Looking out for GCP Devop's Engineer who can join Immediately or within 15 days

Job Summary & Responsibilities:

Job Overview:

You will work in engineering and development teams to integrate and develop cloud solutions and virtualized deployment of software as a service product. This will require understanding the software system architecture function as well as performance and security requirements. The DevOps Engineer is also expected to have expertise in available cloud solutions and services, administration of virtual machine clusters, performance tuning and configuration of cloud computing resources, the configuration of security, scripting and automation of monitoring functions. This position requires the deployment and management of multiple virtual clusters and working with compliance organizations to support security audits. The design and selection of cloud computing solutions that are reliable, robust, extensible, and easy to migrate are also important.

Experience:

Experience working on billing and budgets for a GCP project - MUST

Experience working on optimizations on GCP based on vendor recommendations - NICE TO HAVE

Experience in implementing the recommendations on GCP

Architect Certifications on GCP - MUST

Excellent communication skills (both verbal & written) - MUST

Excellent documentation skills on processes and steps and instructions- MUST

At least 2 years of experience on GCP.

Basic Qualifications:

● Bachelor’s/Master’s Degree in Engineering OR Equivalent.

● Extensive scripting or programming experience (Shell Script, Python).

● Extensive experience working with CI/CD (e.g. Jenkins).

● Extensive experience working with GCP, Azure, or Cloud Foundry.

● Experience working with databases (PostgreSQL, elastic search).

● Must have 2 years of minimum experience with GCP certification.

Benefits :

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including top-up insurance for COVID).

Location :

Remote - work from anywhere.

Title : Java Fullstack Developer

Job Location: Hyderabad, Chennai, Vizag, Bangalore, Pune (100% Remote)

Responsibilities

• Strong hands-on experience with Java development.
• Designs, codes, tests, debug, and documents software, and enhance existing components to ensure that software meets business needs.
• Deploy and maintain Applications/Systems.
• Work with other software engineers for one or more Agile scrum teams assigned to work on the project.
• Contribute to the design and architecture to enable secure, scalable, and maintainable software and should be able to clearly articulate the implications of design/architectural decisions,
• issues and plans to technology leadership.
• Develop reusable patterns and encourage innovation that will enhance team velocity.
• Collaborate on the design with other team members and product owners, both inside and outside the scrum team.
• Estimate engineering work effort for engineering team and effectively identify and prioritize the high impact tasks.
• Conduct design and code reviews to ensure code developed meets coding best practices guidelines, unit testing, security, and scalability and maintainability guidelines.
• Drive a quality mindset within the team.

Skills & Qualifications Required:

• Bachelor's degree in computer science or information technology
• Minimum 4 Years of experience as Java Development
• Experience with Spring Boot
• Experience with Micro services
• Experience with Angular
• Experience with Rest API
• Must have the ability to learn the concepts of a Software Development Life Cycle.
• Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
• Must have the ability to learn to provide support & maintenance for simple to complex software applications.
• Communicates well with working teams. Motivated and willing to take initiative. Capable of working well in a team and collaborative environment.
• Adaptable to change.

Should have minimum 4 years of work experience on Dot.Net technologies

• Must have very good understanding of software development processes
• Must be able to take up small to large projects independently with minimal supervision of technical lead
• Responsible for the delivery of assigned tasks on time with professional quality under the supervision of technical lead
• Must be willing to work hard to meet the project and customer commitments
• Must be willing to maintain/support the project(s)/product(s)
• Must apply the design specification techniques provided by the technical lead
• Good experience in analysis, design, development, testing and implementation of complex applications developed using n-tier architecture
• Good experience in Object Oriented ProgrammingConcepts
• Good experience in developing web application with http://asp.net/">ASP.NET
• Good experience in developing web services, COM components and integration with APIs
• Good experience in developing mobile applications in various mobile platforms
• Good experience in the database development using SQL Server (MS - SQL 2000/2005/2008)
• Excellent communication and problem solving skills
• Willing to work hard to complete the assigned project tasks on time with professional quality

Skills Required

ASP.Net, C#, MS-SQL,  HTML, JavaScript, JQuery, AJAX, LINQ, CSS, WCF, Entity Framework

Desirable Knowledge of XML, My SQLHTML5, CSS3, LESS Framework, DotNet CORE

Key Requirements-

Experience required- 0 to 2 years

1. Having a personal Mac book is preferred.

2. Knowledge of Java, Objective-C, Swift, web technologies, and UI/UX standards (Mandatory)

3. Good understanding of iOS release cycle and familiarity with CI/CD platform and pipelines

4. Knowledge of iOS frameworks such as Core Data, Core Animation, etc.

5. Proficient understanding of code versioning tools

6. Understanding of Apple's design principles and interface guidelines.

7. Degree in Computer Science, Engineering, or related field.

Roles and Responsibilities :

1. Writing clean and efficient codes for IOS applications.

2. Troubleshooting and bug fixes for applications, to ensure that codes are clean and secure.

3. Developing new features and user interfaces from wireframe models

4. Recommending changes and enhancements

5. Writing clean, readable, and testable codes.

6. Staying up to date with new mobile technologies trends, applications, and protocols.

You can apply here directly-

https://docs.google.com/forms/d/e/1FAIpQLSfvlGAkys6bHSG9gTnnUZYRKD8QHNmT4J3jYKm76D7flg2xwg/viewform?usp=sf_link

Job description

In-Depth knowledge about creating product listing on e-commerce portals.

Good understanding of the placement of Keywords, Making Title, Bullet Points, and E-Commerce SEO Friendly Product Description.

Good Understanding of improving product ranking organically on all the marketplaces.

Creating FBA Shipment, Taking FC Appointment, Creating Removal Order of all Unsold, or damaged Inventory within the time.

Generating all kinds of business reports, Sales Report, Return Report, and give the business insight to the sellers to add valuable input to improve the client business efficiently.

Confidence to handle the process independently.