Customer Care Executive

JOB TITLE: Business Development Manager/Healthcare Sales Specialist/Business Manager/Sales Specialist/ Medical Device Sales Specialist

JOB TYPE: Full Time

JOB LOCATION: Hyderabad (Work from office)

QUALIFICATION: Bachelors/ Masters in Engineering, Pharm, Biotech

CTC: 7-10 LPA

Experience: 5-8 years

JOB DESCRIPTION:

• Understand the client requirements and pitch the product to the customer accordingly.

• Rapid assess market and business opportunities.

• Identifying opportunities in target markets for your organization’s products and services.

• Generate leads through proactive prospecting, networking and secure new business opportunities.

• Represent the company effectively with comprehensive knowledge of our offerings.

• Grow long-lasting relationships that address the client’s needs. Drive referrals from the existing clients.

• Drive the projects to convert into the successful business revenues.

• Intensely follow up with prospects through various channels, including email, WhatsApp, SMS, and calls.

• Staying ahead of market trends, competitor strategies, and customer needs and develop winning sales strategies that give us a competitive edge.

• Achieve the targets monthly assigned by the Company.

Skillset:

• Experience in Medical Device is a preferable.

• Strong interpersonal and communication skills (written and verbal) along with organizational skills and the ability to multi-task.

• Able to do domestic and international business travel.

• Should be Passionate and Energetic.

• Eagerness to understand the medical aspects of the product and a great humble attitude.

• Must align with the vision of the Company and its Management to ensure they get aligned to the day-to-day operations of Business.

About the Role

We are seeking a highly motivated DevOps Engineer to join our growing technology team. In

this role, you will be responsible for building and maintaining efficient, scalable, and secure

infrastructure on Microsoft Azure. The ideal candidate has a solid foundation in DevOps best

practices, strong experience with Azure services, and an overall professional background of 4-5 years in software engineering, IT infrastructure, or related fields.

Key Responsibilities

●Azure Infrastructure Management: Design, deploy, and manage cloud infrastructure on

Microsoft Azure, including virtual machines, storage solutions, and networking

components.

●CI/CD Implementation: Develop and maintain continuous integration and continuous

delivery pipelines using Azure DevOps (or similar toolchains), optimizing workflows for

speed and reliability.

●Automation & Scripting: Implement infrastructure-as-code using tools such as ARM

Templates, Terraform, or Ansible to streamline deployments and reduce manual

overhead.

●Containerization & Orchestration: Work with Docker and Kubernetes (Azure Kubernetes

Service preferred) to containerize applications and manage distributed workloads.

●Monitoring & Alerting: Set up and maintain monitoring solutions using Azure Monitor,Application Insights, or other tools. Develop metrics and alerts to proactively identify issues and optimize performance.

●Security & Compliance: Collaborate with security teams to ensure systems meet organizational and regulatory standards. Implement best practices around access control, data protection, and network security within Azure.

●Collaboration & Communication: Work closely with software engineers, QA, and product teams to ensure seamless integration, rapid delivery, and a high level of quality for all software releases.

●Troubleshooting & Incident Management: Diagnose and resolve technical issues across cloud-based environments, participating in on-call rotations to support production systems.

Required Skills & Qualifications

●Professional Experience: 4-5 years of overall experience in software development, IT operations, systems engineering, or a related field.

●Azure Expertise: At least 2 years of hands-on experience working with Azure services (VMs, Storage, Networking, AKS, Azure DevOps, etc.).

●CI/CD Knowledge: Strong familiarity with continuous integration and continuous deployment concepts, including pipelines and version control systems (Git).

●Infrastructure as Code (IaC): Proficiency with one or more IaC tools (e.g., Terraform,ARM Templates, Ansible) to automate environment provisioning and management.

●Containerization: Experience with Docker and container orchestration platforms like Kubernetes (preferably AKS).

●Scripting: Ability to write and maintain scripts in languages such as PowerShell, Bash, or Python for automation and tooling.

●Monitoring & Logging: Experience with setting up application performance monitoring, logging, and alerting in Azure (Azure Monitor, Application Insights).

●Security Best Practices: Working knowledge of cloud security principles, including identity and access management, encryption, and network security groups.

●Problem-Solving & Communication: Strong analytical skills, attention to detail, and the ability to communicate complex ideas effectively to both technical and non-technical stakeholders.

Nice-to-Have Skills

●Certifications: Azure certifications (e.g., AZ-104, AZ-400) or related DevOps certifications.

●Additional Cloud Experience: Familiarity with other cloud platforms like AWS or GCP.

●SQL/NoSQL Databases: Knowledge of database configuration and administration on Azure (e.g., Azure SQL, Cosmos DB).

●Agile Methodologies: Experience working in agile environments, participating in sprints and scrum ceremonies.

What We Offer

●Competitive Compensation: Salary commensurate with experience, plus benefits.

●Professional Growth: Opportunities for continued learning, certification support, and career advancement.

●Collaborative Culture: Work with a dynamic, cross-functional team that values innovation and transparency.

●Flexible Environment: Hybrid or remote work options (depending on location and project requirements).

If you’re passionate about leveraging Azure to build reliable, scalable, and secure solutions, we would love to hear from you.

Reviewing the company debtor list.

Contacting customers and informing them of their overdue bills.

Advising customers on their payment options and suggesting methods of payments.

Negotiating suitable payment plans.

Maintaining customer payment records.

Preparing customer financial statements for banks and the state credit department.

Writing final notice warnings to customers when payments are not being made.

Instituting legal action when customers fail to pay their debt.

Responding to customer queries.

Contacting lawyers and insurance agencies to facilitate payments.

Collections Officer Requirements:

Bachelor’s degree in accounting, business management, or a similar field.

Previous experience working as a Collections Officer.

Excellent negotiating skills.

Good written and verbal communication skills.

Familiarity with state debt collection laws.

Knowledge of payment plans and accounting procedures.

Knowledge of office and accounting software.

Patience and resilience.

Required Skills.

Languages English with Hindi or English with 2 South Indian Languages

PUC (with 6 months or 1 Years experience letter is Mandatory)

Graduate with Fresher can Be consider 

Age criteria 20 to 29 Years

Location- KR PURAM, Bangalore

Responsibilities

• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

Requirements and skills

• 1-3 Years of Proven experience as a Backend Developer
• Tech Stack:

• AWS- Lambda, ECS, RDS Arora, RDS PostgreSQL, DynamoDB, S3, SQS, APIG, Cloud Front
• NodeJS
• Typescript(optional)

• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Ability to learn new languages and technologies
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail

About us:

Strata is a commercial real estate investment platform that offers investors the opportunity to invest in pre-leased commercial assets such as offices, warehouses, and retail spaces across India.

We are one of the fastest-growing PropTech platforms in India and are backed by Elevation Capital, Mayfield, Kotak Investment Advisors, Gruhas (a venture by Nikhil Kamath of Zerodha) and DLF Family Office.

Our headquarter is in Bangalore, India.

We are a small yet close-knit team of 35+ people.

About you:

You have a knack for product and strongly equipped with engineering skills to make it a reality. You don’t jump into implementation unless you have clearly understood the problem/requirements and have a written design. You don’t hesitate asking questions and giving critical reviews while respecting others’ opinions. You are a fearless engineer, and not afraid to fail, not on production though ;) You have a strong sense of ownership. You have a startup experience. You don’t feel annoyed if required to work on off days in case of production incidents (no development).

Your responsibilities:

You will primarily work on the backend maintaining the existing platform and writing new enhancements and features. Apart from your own features, as a senior member of the team you will be expected to be actively involved in overall design discussions and peer code reviews. You will factor in extensibility, maintainability, scalability and security in designs and code. You will ensure that best engineering practices are followed. You will support your team members when they are facing challenges, and mentor them when appropriate. You will strive for overall engineering excellence.

Must-have Skills:

• 4-8 years of total experience
• 2+ years of experience in Django and DRF. You must be pro at it. The team will be looking up to you for making most out of DRF.
• Designing and building  scalable web applications
• Good understanding of REST principles
• SQL database design and queries
• Working knowledge of AWS

Good-To-Have Skills:

• Angular or any other JavaScript frontend framework
• Designing microservices
• DevOps experience

FAQ's.

1. Your technology ingredients?

Programming languages:
Our backend is written in Python using Django framework. And the frontend is in AngularJS. Currently there is no mobile app.

Infrastructure:
We are an AWS shop and use their services for most needs, Docker for containerization and ECS as orchestrator, RDS as database, S3 for storage and SQS as messaging backend.

Other tools:
BitBucket for Git and CI/CD pipeline, Trello for project management; and Google Meets and Slack for communication.

2. Your hiring plan?

Currently the engineering team comprises of 3 engineers, and we plan to grow it to 8 by the end of 2021.

3. Your Interview process?

We will try to finish the process within two weeks. In case we can’t go ahead with  your candidature, we will clearly and immediately let you know. But in case of competing applications, we may request you to wait for a week or two.

1. 15 minutes introductory call to discuss requirements and expectations
2. 30 minutes online coding assignment on a screen sharing session
3. 1 hour technical interview covering problem solving, code review and aptitude
4. 15 minutes call with co-founder for final discussion

In case of inability to come to a conclusion from either side, we may go for an additional round.

4. Your WFH and WFO policy?

Due to Covid-19 the team is working from home and will continue till March-2022. After that we will work from the Bangalore or Pune office (yet to be finalised). You should be open to relocate to any of the cities.

5. Your funding status?

In March 2020, Strata raised $1.5 million in seed funding; and $6 million in Series-A in July 2021.