Job Role: Customer Care Executive
Position: Full-time Salary: Negotiable
Location: Pan India Gender: Male/Female
Language known: Malayalam & English / Hindi
Industry: Healthcare / Fitness/ wellness
Education and Experience
· Candidate should be graduate / Undergraduate
. Fresher or more than six months healthcare domain would be preferred.
· Excellent Communication skills and listening skills
Responsibilities
· Have to resolve customer queries over Calls
· Answering queries in a polite manner and provide accurate replies to the query.
· Directing calls to the concerned department and services of the company
· Diagnostics Knowledge preferable
Key Skills
Customer care, Good communication skill , Telecalling, Malayalam, English, Hindi

About Remote Healthcare Technologies Private Limited
About
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Our client is a global data and measurement-driven media agency whose mission is to make brands more valuable to the world. Clients include Google, Flipkart, NBCUniversal, L’Oréal and the Financial Times. The agency is more than 2,000 people strong, manages $4.5B in annualized media spend, and deploys campaigns in 121 markets via 22 offices in APAC, EMEA and the Americas.
About the role :-
Accountable for quantifying and measuring the success of our executions and for delivering insights that enable us to innovate the work we deliver. You will be liaising with other teams and leading analysis setup and post campaigns review.
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Key poc for project setup, analysis, and post-campaign reviews
Liaise closely with clients (internally and externally) on projects and become their trusted advisor
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Provide direction and leadership to direct reports, working with them on goals, motivations, and career progression
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Strong work ethic, with ability to manage multiple projects, people, and time zones to meet deadlines and deliver results.

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1. Product Design and Development Skills
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Test the feasibility and viability of the App.
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- Turn an idea into a product.
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- Understanding the feature requirement and implementing the same.
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Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
- Receive offer letter if selected.
Hiring Duration:
Our hiring process takes less than 24 hours from the time you receive the Final Step form.
Validity: Up to Dec 2023
- Apply soon, the earliest applicant would be preferred over the late applicants.
We are looking for a Director of Engineering to lead one of our key product engineering teams. This role will report directly to the VP of Engineering and will be responsible for successful execution of the company's business mission through development of cutting-edge software products and solutions.
- As an owner of the product you will be required to plan and execute the product road map and provide technical leadership to the engineering team.
- You will have to collaborate with Product Management and Implementation teams and build a commercially successful product.
- You will be responsible to recruit & lead a team of highly skilled software engineers and provide strong hands on engineering leadership.
- Requirement deep technical knowledge in Software Product Engineering using Java/J2EE, Node.js, React.js, fullstack, NosqlDB, mongodb, cassandra, neo4j, elastic search, kibana, elk, kafka, redis, docker, kubernetes, apache, solr, activemq, rabbitmq, spark, scala, sqoop, hbase, hive, websocket, webcrawler, springboot, etc. is a must
Requirements
16+ years of experience in Software Engineering with at least 5+ years as an engineering leader in a software product company.
- Hands-on technical leadership with proven ability to recruit high performance talent
- High technical credibility - ability to audit technical decisions and push for the best solution to a problem.
- Experience building E2E Application right from backend database to persistent layer.
- Experience UI technologies Angular, react.js, Node.js or fullstack environment will be preferred.
- Experience with NoSQL technologies (MongoDB, Cassandra, Neo4j, Dynamodb, etc.)
- Elastic Search, Kibana, ELK, Logstash.
- Experience in developing Enterprise Software using Agile Methodology.
- Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
- SaaS cloud-based platform exposure.
- Experience on Docker, Kubernetes etc.
- Ownership E2E design development and also quality enterprise product/application deliverable exposure
- A track record of setting and achieving high standards
- Strong understanding of modern technology architecture
- Key Programming Skills: Java, J2EE with cutting edge technologies
- Excellent team building, mentoring and coaching skills are a must-have
Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore.
Click here to Apply :
https://apply.workable.com/zycus-1/j/D926111745/">Director of Engineering - Zycus (workable.com) - Mumbai.
https://apply.workable.com/zycus-1/j/90665BFD4C/">Director of Engineering - Zycus (workable.com) - Bengaluru.
https://apply.workable.com/zycus-1/j/3A5FBA2C7C/">Director of Engineering - Zycus (workable.com) - Pune.
Roles & Responsibilities
● Responsible for hiring top talent, retention, team development as well as ensuring timely,
high-quality release. Build and manage collaborative and high productive teams in India,
Europe, and North America. Use the time differences to your advantage.
● Ensure proper tracking of project activities right from user story definition to delivery. Keep your team up to speed, and on schedule to meet agreed-upon software delivery dates.
● Act as an owner of the projects and team assigned to you. Take responsibility for product
quality, on-time delivery, as well as effective, efficient, secure, and predictable releases.
● Take responsibility for increasing your own and your team’s knowledge. Self-learning is a
MUST in this dynamic and competitive environment.
● Co-ordination of releases to multiple customers
● Ensure technical reviews with appropriate teams (architectural, product, customer-facing
teams)
● Review of architecture designs and expected to do coding 50% of time
● Ensure proper unit testing and code reviews take place at the appropriate time during the
software development cycle.
● Co-ordination with different stakeholders (internal and external)
● Define and improve engineering practices and processes as required. Nothing is written in
stone.
● Setting up individual goals for team members and tracking
● Respond to operational and business concerns or issues relative to future business
programs, projects, or enhancements to ensure consistent delivery of quality services
● Tracking of releases across various hosting services
● Covid-19 has changed the way we work. Work independently or as part of a team when
required, but always productively.
Desired Skills and Experience
● 12+ years of progressive experience in technical leadership and development
management, with experience across a variety of SaaS technology stacks and cloud
platform services.
● Stronghold on the latest technologies, SaaS architecture, design patterns that lead long
term scalable, stable, high-quality, and flexible cloud solutions with security, OWASP, and
SOC2 compliance.
● Strong hands-on coding experience with Java and J2EE technologies with a good eye for
building enterprise-class products.
● Experience with ELK and Spring Frameworks is highly desirable.
● Hands-on experience in design, architecture, and implementation of cloud services based
on microservices, and containerized architectures. Recent coding experience is highly
desirable.
● Exposure to different approaches to building and maintaining multi-tenant SaaS products
and cloud platforms
● Excellent interpersonal, communication, leadership, and management skills
● Demonstrated experience with agile development methodologies and building high
performing teams
● Demonstrated commitment to quality, and experience in implementing QA methodologies
● Good experience in setting CI/CD pipelines and automation cycles
● Must be willing to work through time zone issues – sometimes late nights and or early
mornings, hopefully to your advantage.


- YII2/Laravel MVC Concepts
- PHP OOPs concepts
- HTTP Verbs and methods for RESTful services, REST verbs and status codes
- Bootstrap concepts
- Javascript (hoisting, closures, currying, scope and scope chain, memoization)
Summary
As a Programmer you will work in the Product Department, which engages in analyzing the business and user requirements for the product. You will work in small groups with the Product Manager, Product Designer, and Data Analyst to contribute in enhancing existing features and to develop new features and functional modules for the product.
- Develop features and improvements to the Education-ERP product in a secure, well-tested, and performant way
- Analyze and interpret highly complex data to arrive at actionable recommendations
- Collaborate with Product Management and other stakeholders within Engineering (e.g. UX) to maintain a high bar for quality in a fast-paced, iterative environment
- Advocate for improvements to product quality, security, and performance
- Solve technical problems of moderate scope and complexity.
- Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review.
- Represent IIC and its values in public communication around specific projects and community contributions.
- Confidently ship small features, improvements, and bug fixes with minimal guidance and support from other team members. Collaborate with the team on larger projects.
- Participate in Tier 2 or Tier 3 technical guidance to assist in troubleshooting product operations, security operations, and urgent engineering issue
- JD: • 10+ years of overall industry experience
• 5+ years of cloud experience
• 2+ years of architect experience
• Varied background preferred between systems and development
o Experience working with applications, not pure infra experience
• Azure experience – strong background using Azure for application migrations
• Terraform experience – should mention automation technologies in job experience
• Hands on experience delivering in the cloud
• Must have job experience designing solutions for customers
• IaaS Cloud architect
workload migrations to AWS and/or Azure
• Security architecture considerations experience
• CI/CD experience
• Proven applications migration track of record.



