Customer Care Executive

We are looking for a talented and creative UI/UX Designer to join our team. You will be responsible for designing intuitive, user-centric digital experiences that are both functional and visually engaging. From wireframes to prototypes to final UI designs, you’ll help shape how users interact with our products.

Responsibilities:

• Conduct user research and analyze user behavior to inform design decisions.
• Create wireframes, user flows, mockups, and interactive prototypes.
• Design responsive web and mobile interfaces that align with product goals and brand identity.
• Collaborate with product managers, developers, and stakeholders to implement designs.
• Conduct usability testing and gather feedback to iterate and improve UX.
• Stay updated on design trends, tools, and best practices.

Requirements:

• Proven experience as a UI/UX Designer or similar role.
• Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar.
• Strong portfolio showcasing UI/UX projects.
• Understanding of responsive design and accessibility best practices.
• Knowledge of design systems and component-based design.
• Good communication and collaboration skills.

Nice to Have:

• Motion design or animation skills.
• Familiarity with tools like Webflow, Framer, or other no-code platforms.

What We Offer:

• Competitive salary or hourly rate
• Flexible working hours
• Opportunity to work on impactful, real-world projects
• Creative and supportive team environment

mail me your CV and portfolio at hr @ hookux.com

2.   Making fresh calls on daily basis.

3. Enquiry Generation : Generating 2 enquiries on daily basis and be responsible for keeping 

commitments in a timely manner. Generate at least 40 Nos. of quality enquiries by conducting 

displays, Field visits, Group demos, existing Customer follow-up, Tete-calling, Generating 

referrals from other Employees of BRD Group etc.

4.   Enquiry Follow-up: Timely follow up of each enquiry generated/referral received and 

recording

it. Feedback should be provided to the person who provides you the referral properly.

5. Record Maintenance: You are supposed to maintain DCR, Tracking cards, update your enquiries in 

Team Leader's EBR planner. All these records should be updated daily. Tracking cards should be kept 

in 3 files namely Closed, Live and Current month.

6.  Booking, Billing, Delivery: All the prospective enquiry Customers should be  

followed up

meticulousJy and converted to booking. All booking cases should be followed up for their finance 

arrangement and get billed at the earliest. Any part payment cases at the month end (Min 1 car and 

Cllstomer declaration is must) should be delivered by 15111 of next month. You should do the

•

follow up of delivery Customers. You should be present during the delivery time and ensure that

the Customer is fully satisfied .

7.   MGA, MT, EW, and Finance: In addition to achieving your sales target , you are supposed to 

promote MGA. M.I, EW Maruti Finance to all Customers.

8.  Billing and Registration: You should ensure that the file sent for billing is properly 

filled with all relevant information.

9.  Test drives and Home visits: Maximum no. of enquiries should be provided with test drives

(coordinate with Test drive Co-ordinator). Home visits should be done for all prospective Customers 

within 2 days. Home visits and Test drive should be done for 100% Showroom walk­ in customers and 

referral cases.

10. Closing sales by building rapport with the potential Clients, clarifying on the benefits of 

BRD's solutions and service capabilities.

II. To carry out the 20th day home visit and hand over the delivery photographs to Customer.

12. Follow up of existing customers for getting leads.

13. You must report to your Team Leader properly on daily basis.

14. To contribute information to Team Leader regarding the strategies of Co-dealers and 

competitors from the field.

Job Description:

We are seeking a creative and dynamic individual to join our team as a YouTube Content Creator. As a Content Creator, you will be responsible for producing engaging and high-quality video content for our YouTube channel. This role requires a combination of creativity, technical proficiency, and a deep understanding of online video trends.

Role & Responsibilities:

Content Creation:

• Plan, script, shoot, and edit compelling video content for our YouTube channel.
• Develop innovative and entertaining concepts that resonate with our target audience.
• Stay informed about industry trends and competitor content to ensure our channel remains relevant and competitive.

Video Editing:

• Edit videos to enhance visual appeal, storytelling, and overall quality.
• Incorporate graphics, music, and other elements to elevate the production value of each video.
• Ensure all content meets brand guidelines and quality standards.

Audience Engagement:

• Monitor and respond to audience comments, feedback, and trends.
• Collaborate with the marketing team to develop strategies for audience growth and engagement.
• Create content that encourages viewer interaction and participation.

Collaboration:

• Work closely with cross-functional teams, including marketing, sales, and customer support, to align social media efforts with overall business objectives.
• Collaborate with influencers and partners to enhance content reach and diversity.

Analytics and Optimization:

• Conduct keyword research and implement SEO best practices to enhance video discoverability and reach a broader audience.
• Monitor YouTube algorithm changes and adapt strategies to maximize content visibility.
• Analyze video performance metrics and audience insights.

Preferred Candidate Profile:

• Proven experience as a YouTube Content Creator or similar role.
• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Strong understanding of YouTube platform, trends, and best practices.
• Creative mindset with the ability to generate innovative and engaging content ideas.
• Excellent communication and interpersonal skills.
• Ability to meet deadlines and work effectively in a fast-paced environment.
• Familiarity with SEO and keyword optimization for YouTube.

About Company:

TalkCharge is a digital payment and marketing platform. We are facilitating our 2 Million+ users with Online Recharges, Bill payments, GiftCards and a comprehensive listing of Discount Coupons (affiliates) and Deals.

About Us: 

Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. 

We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution.

At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking.  

We are looking for a Senior Data Scientist who is enthusiastic about using data and technology to solve complex business problems. If you're passionate about leading and helping to architect and develop thoughtful data solutions, then we want to chat. Are you ready to revolutionize the small business banking industry with us?

About the Role: (specific to the role-- describe the role activities/duties, who they interact with, what they are accountable for, how the role operates in the team, department and organization)

• Build and manage predictive models focussed on credit risk, fraud, conversions, churn, consumer behaviour etc
• Provides best practices, direction for data analytics and business decision making across multiple projects and functional areas
• Implements performance optimizations and best practices for scalable data models, pipelines and modelling
• Resolve blockers and help the team stay productive
• Take part in building the team and iterating on hiring processes

Requirements for the Role: (these are specific to the role-- technical skills and requirements to fulfill the job duties, certifications, years of experience, degree)

• 4+ years of experience in data science roles focussed on managing data processes, modelling and dashboarding
• Strong experience in python, SQL and in-depth understanding of modelling techniques
• Experience working with Pandas, scikit learn, visualization libraries like plotly, bokeh etc.
• Prior experience with credit risk modelling will be preferred
• Deep Knowledge of Python to write scripts to manipulate data and generate automated  reports

How We Define Success: (these are specific to the role-- should be tied to performance management, OKRs or general goals)

• Expand access to data driven decision making across the organization
• Solve problems in risk, marketing, growth, customer behaviour through analytics models that increase efficacy

Nice To Have, but Not Required:

• Experience in dashboarding libraries like Python Dash and exposure to CI/CD 
• Exposure to big data tools like Spark, and some core tech knowledge around API’s, data streaming etc.

Novo values diversity as a core tenant of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. 

Required:
1) WebFOCUS BI Reporting
2) WebFOCUS Adminstration
3) Sybase or Oracle or SQL Server or Snowflake
4) DWH Skills

Nice to have:
1) Experience in SAP BO / Crystal report / SSRS / Power BI
2) Experience in Informix
3) Experience in ETL

Responsibilities:

• Technical knowledge regarding best practices of BI development / integration.
• Candidate must understand business processes, be a detailed-oriented person and quickly grasp new concepts.
• Additionally the candidate will have strong presentation, interpersonal, software development and work management skills.
• Strong Advanced SQL programming skills are required
• Proficient in MS Word, Excel, Access, and PowerPoint
• Experience working with one or more BI Reporting tools as Analyst/Developer.
• Knowledge of data mining techniques and procedures and knowing when their use is appropriate
• Ability to present complex information in an understandable and compelling manner.
• Experience converting reports from one reporting tool to another

Skills/Experience

Experience with complete flows involving timing closure of high speed digital design using scripting languages and design automation.

Has deep knowledge of Xilinx FPGA implementation and tools.

Experience in state of the art tools and flows.

Working knowledge in Verilog and System Verilog.

 Job Requirements

Bachelors in Electronics Engineering.

Strong knowledge of ASIC and/or FPGA design methodology and should be well versed in front-end design, simulation, and verification CAD tools.

Relevant FPGA/ASIC engineering design and verification experience is entertained.

Excellent verbal, written and communication skills are required.

Excellent follow-through, motivation, and persistence

Strong technical judgment and decision making abilities.

Knowledge of digital board design and signal integrity principles is a plus.