Customer Care Executive

Responsibilities

• Drive new business and build strong relationships with existing clients.
• Grow and drive profitability in the unit numbers.
• Common Point of contact for Client and Agency.
• Taking client briefing and de-briefing the agency spocs.
• Ideation of digital campaigns basis business requirements /trendings.
• Presentation of thoughts to senior management.
• Handling coordination of digital media plans.
• Ensuring the execution as per the plan.
• Task Planning and management for the team.
• Address client queries effectively and in a timely manner.
• Liaison for requirements related to any campaigns.
• Reporting - Campaign /website / social.
• Keep a track of campaign deliverables wrt to committed numbers.
• Monthly review preps.

Requirements

• Presentation Analytics - Adwords/ Google Analytics/Facebook Ads/ Programmatic.
• Communication - Oral / Written.
• In-depth understanding of online marketing tools and social media platforms.
• Ensuring timely approvals from clients.
• Invoice processing and closures with Finance.
• Good knowledge of 360 Digital Marketing Aspects.
• Cross function Team Management.

• Should have strong experience in CRM platform either Functional / Technical with strong exposure to Salesforce Lightning components.
• Must be familiar with like Sales Cloud, Service Cloud, Lightning Platform.
• Strong knowledge and development experience in Lightning development, Aura framework, Apex, Visualforce, JavaScript, jQuery, Angular Js.
• Expert knowledge of Salesforce.coms Web services, SOAP, REST.
• Must have experience in developing custom integration processes using Salesforce.coms Web Services API, SOAP, REST etc.
• Worked on latest web standards (OAuth, SAML, OpenID Connect, RESTful web services, JSON & others).
• Experienced with ETL tools like Starfish ETL, Talend Open Studio, Apex Data Loader, Pervasive, etc
• Familiarity and work experience with integrated development environments such as Eclipse.
• Good oral and written communication skill, Customer interaction skill and collaborative team working.

We are seeking a skilled PHP Developer to join our dynamic team. The successful candidate will be responsible for developing and maintaining web applications using PHP, MySQL, HTML, CSS, and JavaScript.

Responsibilities:

• Design, develop, and maintain web applications using PHP and MySQL
• Create and maintain code documentation
• Collaborate with cross-functional teams to identify and prioritize new features
• Ensure the performance, security, and scalability of the web applications
• Troubleshoot and debug issues as they arise
• Stay up-to-date with new web technologies and programming languages
• Develop and integrate APIs with third-party applications
• Participate in code reviews and provide feedback to other developers

Requirements:

• Bachelor's degree in Computer Science or a related field
• At least 3 years of experience in PHP development
• Strong knowledge of PHP, MySQL, HTML, CSS, and JavaScript
• Familiarity with MVC frameworks such as Laravel, CodeIgniter, or CakePHP
• Experience with version control systems such as Git or SVN
• Understanding of responsive design principles and mobile development
• Knowledge of RESTful API design and implementation
• Ability to work independently and in a team environment
• Excellent problem-solving and analytical skills
• Strong communication skills

If you are a passionate and talented PHP Developer looking for an exciting opportunity to work with cutting-edge technologies, please submit your application today.

• Developing and refining prioritized product needs based on insights from market research, competitive analysis, customer engagement, business needs and collaboration with subject matter experts
• Owning the successful delivery of your roadmap and co-owning the success of the overall products
• Effectively identifying and managing cross-team dependencies
• Building effective relationships that matter with engineering, design, QA and a variety of cross-functional stakeholders
• Developing communications material, value propositions, and high-level strategic justification to help explain the why of your product both internally and externally
• Developing relationships with customers and prospects, gathering and understanding customer feedback on existing products and products in development
• Communicating the vision of the product, value proposition and releasing goals to the cross-functional team as part of the release planning process

Desired Candidate Profile

• Bachelor’s degree
• 2 Years of product management experience, including cloud/SaaS product
• Preferably 5 Years of product management experience, including cloud/SaaS product
• Healthcare Experience
• Understanding of the industry, market, and product/service trends affecting the organization’s competitiveness
• Expertise on features and product
• Excellent communication and collaboration skills
• Customer centric mindset
• Ability to lead agile teams effectively
• Ability to use common tools to create mockups, stories, and roadmaps
• Ability to find way to measure and track customer satisfaction effectively throughout the product development    

This Social Media Executive is suited for someone with an entrepreneurial spirit and wants to get a first-hand experience in various things that happen in a new organization. A candidate that doesn’t mind about living any challenging experience by owning it to self.

Candidate will be given responsibilities of supporting (including but not limited to) social media strategy planning, online advertising, promotions, & Ad-Campaigns. He/she will monitor and create aggressive marketing on Instagram & Facebook and create engaging content for blogs, forums and other social networks like Facebook, Twitter, Instagram, LinkedIn, Quora, Pinterest, etc.

He/she will optimize our website, blogs and social media content for maximum reach and impact (e.g. SEO/SEM) by using keyword analysis and cost/benefit analysis. They will develop a content calendar on a weekly and monthly basis.

Our company’s culture is unique in that we truly live by our values of friends first, integrity and doing the right thing.

Developer will work collaboratively with other developers, Product Managers, designers and SMEs, owning all aspects of product development from requirement gathering, coding, testing and deployment. This specific role will be responsible for developing required applications and supporting them in DevOps model. - Work with product manager and stakeholders to analyze user stories - Participate in team activities to estimate and plan sprints - Implement stories and work with team to meet sprint goals - Write unit tests and contribute to ongoing testing needs. - Ongoing support of capabilities following DevSecOps practices. Prior knowledge in Finance or electronic Payment area is preferred but not necessary.

• Required Skills: Javascript, node.js, vue.js, Postgres, AWS RDS, AWS LAMDA, SNS, SQS
• “Nice to have” Skills: Datadog, Material Design, Kafka
• Open to remote candidates or do they need to be on site when the site re-opens? Open to remote

Do you have a passion for computer vision and deep learning problems? We are looking for someone who thrives on collaboration and wants to push the boundaries of what is possible today! Material Depot (materialdepot.in) is on a mission to be India’s largest tech company in the Architecture, Engineering and Construction space by democratizing the construction ecosystem and bringing stakeholders onto a common digital platform. Our engineering team is responsible for developing Computer Vision and Machine Learning tools to enable digitization across the construction ecosystem. The founding team includes people from top management consulting firms and top colleges in India (like BCG, IITB), and have worked extensively in the construction space globally and is funded by top Indian VCs.

Our team empowers Architectural and Design Businesses to effectively manage their day to day operations. We are seeking an experienced, talented Data Scientist to join our team. You’ll be bringing your talents and expertise to continue building and evolving our highly available and distributed platform.

Our solutions need complex problem solving in computer vision that require robust, efficient, well tested, and clean solutions. The ideal candidate will possess the self-motivation, curiosity, and initiative to achieve those goals. Analogously, the candidate is a lifelong learner who passionately seeks to improve themselves and the quality of their work. You will work together with similar minds in a unique team where your skills and expertise can be used to influence future user experiences that will be used by millions.

• Extensive knowledge in machine learning and deep learning techniques
• Solid background in image processing/computer vision
• Experience in building datasets for computer vision tasks
• Experience working with and creating data structures / architectures
• Proficiency in at least one major machine learning framework
• Experience visualizing data to stakeholders
• Ability to analyze and debug complex algorithms
• Good understanding and applied experience in classic 2D image processing and segmentation
• Robust semantic object detection under different lighting conditions
• Segmentation of non-rigid contours in challenging/low contrast scenarios
• Sub-pixel accurate refinement of contours and features
• Experience in image quality assessment
• Experience with in depth failure analysis of algorithms
• Highly skilled in at least one scripting language such as Python or Matlab and solid experience in C++
• Creativity and curiosity for solving highly complex problems
• Excellent communication and collaboration skills
• Mentor and support other technical team members in the organization
• Create, improve, and refine workflows and processes for delivering quality software on time and with carefully calculated debt
• Work closely with product managers, customer support representatives, and account executives to help the business move fast and efficiently through relentless automation.

• You’re part of an agile, multidisciplinary team.
• You bring your own unique skill set to the table and collaborate with others to accomplish your team’s goals.
• You prioritize your work with the team and its product owner, weighing both the business and technical value of each task.
• You experiment, test, try, fail, and learn continuously.
• You don’t do things just because they were always done that way, you bring your experience and expertise with you and help the team make the best decisions.

• Strong knowledge of and experience with the functional programming paradigm.
• Experience conducting code reviews, providing feedback to other engineers.
• Great communication skills and a proven ability to work as part of a tight-knit team.