Job Role: Customer Care Executive
Position: Full-time Salary: Negotiable
Location: Pan India Gender: Male/Female
Language known: Malayalam & English / Hindi
Industry: Healthcare / Fitness/ wellness
Education and Experience
· Candidate should be graduate / Undergraduate
. Fresher or more than six months healthcare domain would be preferred.
· Excellent Communication skills and listening skills
Responsibilities
· Have to resolve customer queries over Calls
· Answering queries in a polite manner and provide accurate replies to the query.
· Directing calls to the concerned department and services of the company
· Diagnostics Knowledge preferable
Key Skills
Customer care, Good communication skill , Telecalling, Malayalam, English, Hindi

About Remote Healthcare Technologies Private Limited
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Key Responsibilities
AI Model Development
- Design and implement advanced Generative AI models (e.g., GPT-based, LLaMA, etc.) to support applications across various domains, including text generation, summarization, and conversational agents.
- Utilize tools like LangChain and LlamaIndex to build robust AI-powered systems, ensuring seamless integration with data sources, APIs, and databases.
Backend Development with FastAPI
- Develop and maintain fast, efficient, and scalable FastAPI services to expose AI models and algorithms via RESTful APIs.
- Ensure optimal performance and low-latency for API endpoints, focusing on real-time data processing.
Pipeline and Integration
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Collaboration with Cross-Functional Teams
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Model Optimization and Fine-Tuning
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Documentation and Code Quality
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Research and Innovation
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Required Skills and Experience
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Strong experience working with Generative AI models, including but not limited to GPT-3/4, LLaMA, or other large language models (LLMs).
LangChain & LlamaIndex
Hands-on experience with LangChain for building language model-driven applications, and LlamaIndex for efficient data indexing and querying.
Python Programming
Proficiency in Python for building AI applications, working with frameworks such as TensorFlow, PyTorch, Hugging Face, and others.
API Development with FastAPI
Strong experience developing RESTful APIs using FastAPI, with a focus on high-performance, scalable web services.
NLP & Machine Learning
Solid foundation in Natural Language Processing (NLP) and machine learning techniques, including data preprocessing, feature engineering, model evaluation, and fine-tuning.
Database & Storage Systems Familiarity with relational and NoSQL databases, data storage, and management strategies for large-scale AI datasets.
Version Control & CI/CD
Experience with Git, GitHub, and implementing CI/CD pipelines for seamless deployment.
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Familiarity with Docker, Kubernetes, and cloud platforms (e.g., AWS, GCP, Azure) for deploying scalable AI applications.
Data Engineering
Experience in working with data pipelines and frameworks such as Apache Spark, Airflow, or Dask.
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QUALIFICATIONS:
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