Job Role: Customer Care Executive
Position: Full-time Salary: Negotiable
Location: Pan India Gender: Male/Female
Language known: Malayalam & English / Hindi
Industry: Healthcare / Fitness/ wellness
Education and Experience
· Candidate should be graduate / Undergraduate
. Fresher or more than six months healthcare domain would be preferred.
· Excellent Communication skills and listening skills
Responsibilities
· Have to resolve customer queries over Calls
· Answering queries in a polite manner and provide accurate replies to the query.
· Directing calls to the concerned department and services of the company
· Diagnostics Knowledge preferable
Key Skills
Customer care, Good communication skill , Telecalling, Malayalam, English, Hindi
About Remote Healthcare Technologies Private Limited
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Who We Are 🌟
We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀
Our Values 💡
These are the guiding principles for everything we do at Incubyte, both within and outside of our project work:
- Relentless Pursuit of Quality with Pragmatism
- Extreme Ownership
- Proactive Collaboration
- Active Pursuit of Mastery
- Effective Feedback
- Client Success
We are seeking a talented UX/UI Craftsperson with a minimum of 3 years of professional experience to join our dynamic team. The ideal candidate should be able to translate high-level requirements into interaction flows and artifacts and transform them into beautiful, intuitive, and functional user interfaces, ensuring a seamless user experience from end to end. You should be excited about crafting a great user experience and be open-minded with an unquenchable thirst for new approaches and solutions.
What You’ll Be Doing 💼
- Designing and prototyping user interfaces for web and mobile applications, considering user needs and business objectives.
- Collaborating with product managers, developers, and other stakeholders to gather requirements and translate them into design solutions.
- Conducting user research, usability testing, and gathering feedback to iterate and improve designs.
- Creating wireframes, mockups, and interactive prototypes to communicate design concepts and interactions effectively.
- Optimizing designs for performance, accessibility, and responsiveness across various devices and screen sizes.
- Keeping up to date with industry trends, best practices, and emerging technologies in UX/UI design and development.
- Providing guidance and mentorship to junior designers, fostering a culture of continuous learning and growth within the team.
- Experience with User research and Testing.
Skills You Need to Succeed in This Role 🌟
Most Important: Integrity of character, diligence, and the commitment to do your best 💪
Must Have:
- Minimum of 3 years of professional experience in UX/UI design with a strong portfolio showcasing your design process and projects.
- Proficiency in design tools such as Adobe XD, Figma, or similar.
- Strong understanding of user-centered design principles and best practices.
- Experience with front-end development technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular.
- Familiarity with version control systems (e.g., Git) and collaboration tools (e.g., Jira, Slack).
- Excellent communication and collaboration skills with the ability to present and defend design decisions to stakeholders and handle client interactions.
- Ability to work effectively in a fast-paced agile environment and manage multiple projects simultaneously.
- Experience working in cross-functional teams and a passion for creating exceptional user experiences.
- Demonstrable UX/UI design skills with a strong portfolio (Applicants without a portfolio will not be considered).
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- 2+ years' experience in frontend development.
- Proficient understanding of HTML5 CSS3 and JavaScript.
- Deep knowledge of cross-browser compatibility issues and ways to work around them.
- Familiarity with one or more frameworks, such as Angular, React, or Knockout.
- Experience with TypeScript, ES6/ES2015 a plus.
- Familiarity with Node.js, npm, and build systems such as webpack, Grunt, or gulp a plus.
- Familiarity using Scrum/Agile development methodologies.
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