AI Agent Builder

About the Role

We are a 25-year-old company building toward a technology-centered workforce where AI agents and automation handle more of the day-to-day work, supported by people with specialized expertise.

We are automating our existing workflows, expanding our use of agentic AI, launching a sister company next year, and building a fleet of Hermes AI agents to delegate and manage work.

We are looking for a hands-on AI Systems Architect & Company Technology Lead to help build, connect, and continuously improve these systems.

Key Responsibilities

·       Own and improve our Microsoft 365 technology environment and AI-powered workflows.

·       Build automations connecting email, meetings, Planner, and other business systems.

·       Research, test, implement, and maintain AI tools and integrations.

·       Build and manage the Hermes agent fleet, including shared memory, delegation rules, workflows, and reporting.

·       Connect AI agents to business systems and SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Help build an internal agentic marketing department by selecting and connecting the right AI tools.

·       Continuously troubleshoot, improve, and document our technology systems.

·       Help apply these systems as the company expands into new ventures.

Must-Haves

·       Strong technical problem-solving and self-teaching ability.

·       Solid hands-on experience building, configuring, and managing AI agents.

·       Experience connecting AI agents and multiple SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Comfortable with Python, JavaScript, or similar.

·       Ability to independently research, build, test, troubleshoot, and improve systems.

·       Strong interest in AI, automation, and emerging technology.

This is a rapidly changing field therefore Direct experience working with actual Hermes agents is not required. However, hands-on experience working with AI agents is required.

What we need is someone who already understands the fundamentals of deploying AI agents, giving them instructions and tools, connecting them to other systems, and making them work reliably in a real business environment.

The Opportunity

This is an opportunity to help us discover and implement what is actually possible with AI today, and to lead the process of expanding workflows along with the rapidly advancing capabilities — this role is not only to implement a technology that has already been figured out.

Key Skills:

• Agentic AI / AI Agents

• Python or Java

• LLMs & Generative AI

• RAG & Vector Databases

• LangChain / LangGraph / AutoGen / CrewAI

• REST APIs & Microservices

• Prompt Engineering

• AI Workflow Automation

Roles & Responsibilities:

• Design and develop AI agents and agentic workflows

• Build scalable backend services using Python or Java

• Integrate LLMs, APIs, tools, and external systems into AI workflows

• Develop RAG-based solutions and intelligent automation

• Design multi-step AI workflows with tool/function calling

• Evaluate, monitor, and optimize AI agent performance

• Collaborate with engineering and product teams to deliver production-ready AI solutions

About LeadSquared

LeadSquared is a leading sales execution and marketing automation platform trusted by 2,000+ businesses globally, including healthcare, education, financial services, and real estate. Headquartered in Bengaluru with offices across the US, UK, UAE, and Southeast Asia, we empower sales teams to close faster, smarter, and at scale.

Our AI team is at the forefront of integrating cutting-edge large language model capabilities into enterprise workflows — building intelligent agents, copilots, and automation systems that redefine how businesses operate.

Role Overview

We are looking for a Senior AI Engineer with hands-on experience building LLM-powered agents and agentic AI systems. You will design, develop, and deploy autonomous AI pipelines that solve complex, multi-step business problems — from lead qualification and follow-up automation to intelligent CRM workflows and beyond.

This role is ideal for someone who is deeply excited about the frontier of AI, can move fast, and wants their work to directly impact millions of sales professionals worldwide.

Key Responsibilities

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Design and build LLM-powered agentic systems using frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI to automate complex, multi-step workflows.

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Develop and maintain Retrieval-Augmented Generation (RAG) pipelines with vector databases (Pinecone, Weaviate, Chroma, pgvector) for domain-specific knowledge grounding.

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Build and integrate tool-use and function-calling capabilities into AI agents, enabling dynamic interaction with internal APIs, databases, and third-party services.

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Implement prompt engineering strategies including chain-of-thought, few-shot prompting, and structured output parsing to ensure reliable agent behavior.

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Design evaluation frameworks and observability pipelines (LangSmith, Helicone, custom metrics) to monitor agent performance, accuracy, and cost.

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Collaborate with product, sales, and domain teams to translate business requirements into AI-driven solutions and features.

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Optimize LLM inference for latency and cost using techniques like caching, model distillation, quantization, and batching.

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Stay current with the rapidly evolving LLM ecosystem and proactively propose improvements and new approaches.

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Contribute to internal best practices, documentation, and knowledge-sharing across the engineering org.

Required Qualifications

Experience

•

2–4 years of professional software engineering experience, with at least 1–2 years focused on LLM/AI systems.

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Proven experience shipping LLM-based products or agentic AI systems into production environments.

Technical Skills

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Strong proficiency in Python and familiarity with async programming patterns for AI pipelines.

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Hands-on experience with LLM APIs: OpenAI (GPT-4o), Anthropic (Claude), Google (Gemini), or open-source models (Llama, Mistral).

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Experience with agentic frameworks: LangChain, LangGraph, LlamaIndex, AutoGen, CrewAI, or similar.

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Solid understanding of RAG architectures, embedding models, and semantic search.

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Experience with vector databases and similarity search infrastructure.

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Knowledge of REST APIs, microservices architecture, and containerization (Docker/Kubernetes).

Problem-Solving & Mindset

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Strong ability to decompose ambiguous, open-ended problems into structured AI system designs.

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Experience with prompt debugging, LLM evaluation, and iterative refinement workflows.

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Ability to balance research exploration with engineering pragmatism to ship reliable systems.

Preferred Qualifications

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Experience with multi-agent orchestration and agent memory systems (short-term and long-term).

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Familiarity with fine-tuning or RLHF workflows for domain adaptation.

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Background in NLP, information retrieval, or conversational AI.

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Prior experience in B2B SaaS or CRM domain is a plus.

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Contributions to open-source AI/ML projects or published research/blogs.

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Experience with cloud platforms: AWS, GCP, or Azure — particularly AI/ML services

Role Overview 

We are looking for an AI Engineer to design, build, and ship production AI systems, including agentic AI applications, for enterprise clients. This is a hands-on engineering role: you will write production code, build and evaluate models and agents, and work closely with architects and product teams to take solutions from prototype to scale. 

Key Responsibilities 

Design and build agentic AI systems: agent workflows, tool/function-calling, memory, and human-in-the-loop patterns. Build and productionise RAG pipelines, prompt-based applications, and LLM integrations across providers. Develop and maintain data and ML pipelines: feature engineering, model training, evaluation, and monitoring. Integrate AI systems with enterprise applications (CRMs, ERPs, ITSM tools) via APIs, events, and MCP-based tool servers. Implement guardrails, prompt-injection defences, and evaluation frameworks to keep AI systems safe and reliable in production. 

Write clean, tested, production-grade code and participate actively in code and design reviews. 

Collaborate with architects, product managers, and delivery teams to translate requirements into working AI solutions. Troubleshoot and optimise AI systems for accuracy, latency, and cost in production. 

Required Qualifications 

8–12 years of hands-on software engineering experience, with a strong, unbroken technical track record. Hands-on experience building and shipping AI/ML systems in production, not just POCs. 

Practical experience with agentic AI systems and at least one major agent framework (LangGraph, CrewAI, AutoGen, OpenAI Agents SDK, Bedrock Agents/Strands, or Semantic Kernel). 

Experience with LLM/GenAI systems: RAG pipelines, prompt engineering, structured outputs, and tool calling across providers. 

Strong Python skills (TypeScript/Node.js a plus), with production-grade testing, CI/CD, and API design practices. Working knowledge of ML fundamentals: model evaluation, feature engineering, and experimentation. Cloud-native experience on AWS and/or Azure: containers, serverless, event backbones, and vector databases. Understanding of LLM safety and reliability practices: guardrails, prompt-injection defences, and observability. 

Design and develop Agentic AI systems using LLMs, tools, memory,

workflows, and MCP.

Build production-grade RAG pipelines, including ingestion, chunking,

embeddings, retrieval, reranking, and evaluation.

Implement context engineering strategies for improving LLM accuracy,

relevance, and reliability.

Develop and integrate MCP-based tools and services for AI agents.

Work with LLMs, SLMs, quantized models, and model optimization

techniques for efficient inference.

Develop scalable backend services and APIs for AI applications.

Design databases and data models supporting AI/agentic applications.

Implement AI observability covering latency, token usage, cost, failures,

quality, and agent/tool execution.

Apply AI governance and responsible AI practices, including security,

access control, data privacy, and auditability.

Optimize AI systems for latency, scalability, cost, and reliability.

Collaborate with engineering and product teams to take AI solutions from

POC to production.

Strong hands-on experience with GenAI, LLMs, and Agentic AI.

Experience building RAG applications.

Strong understanding of Context Engineering and prompt/context

optimization.

Role Overview

We are looking for a hands-on AI/ML Engineer to design, develop, and deploy

production-ready GenAI and Agentic AI applications. The role involves building

intelligent agents, RAG pipelines, AI APIs, backend services, and scalable AI

infrastructure with a strong focus on context engineering, observability,

governance, and model optimisation.

Key Responsibilities

Required Skills

Practical experience with MCP (Model Context Protocol).

Experience with frameworks such as LangChain, LangGraph,

LlamaIndex, or equivalent.

Knowledge of LLM/SLM deployment and quantization techniques.

Strong Python backend development experience.

Experience developing REST APIs using FastAPI/Flask or equivalent.

Strong understanding of SQL/NoSQL databases and database design.

Experience with vector databases such as Qdrant, Pinecone, Weaviate,

ChromaDB, or FAISS.

Understanding of AI observability, evaluation, monitoring, and

governance.

Experience with cloud platforms and production deployment is preferred.

Strong understanding of software engineering principles, Git, testing, and

CI/CD.

AI Engineer

We are seeking an AI Engineering specialist focused on AI evaluation, and continuous quality improvement for Ezra MetLife's employee-facing AI platform. This role will establish and scale the testing strategy for enterprise AI agents, ensuring high response quality, reliability, and production readiness. The engineer will build automated regression testing framework (preferred Playwright ), define AI evaluation methodologies, analyze AI performance metrics, and partner with engineering teams to continuously improve answer quality, grounding accuracy, and customer experience. This position is critical to enabling confidence as Ezra expands its AI agent portfolio and employee-facing capabilities.

Required Skills & Experience

• C# and .NET development experience

• Experience with at least one AI evaluation framework (e.g., prompt evaluation, RAG evaluation, LLM quality assessment)

• Microsoft Agent Framework (preferred) or similar enterprise agent frameworks

• Experience with Azure OpenAI / Azure AI Foundry

• Microsoft 365 Agent SDK

• Azure AI Search, RAG pipelines, and retrieval quality testing

• Infrastructure as Code using Terraform

• Experience building automated testing and AI quality validation processes

• Familiarity with telemetry analysis, AI observability, and performance measurement

• Strong analytical skills with a passion for improving AI response quality and reliability

Skills: AI Agents~Core .NET Technologies~C# 5.0

Experience Required: 10 & Above

Location: Hyderabad :5+ relevant exp in AI + .NET

As an intern for the Artificial Intelligence business automation team, you will be focusing on researching and developing AI tools that automate some parts of our business automation. As business automation is important throughout the firm, you will have the opportunity to collaborate with teams across Springer. 

EMBEDDED AI ENGINEERING POD

AI Implementation Engineer Role

Level: AI Implementation Engineer Senior / Advanced - 6+ years

Practice: Wissen GenAI

Locations: Mumbai / Bengaluru / New York - hybrid, embedded with delivery teams

Reports to: EMBEDDED AI PRACTICE Senior AI Engineering Specialist (Architect); Wissen GenAI Program Lead

Embedded inside enterprise delivery teams, you work closely with global, cross-regional teams to turn prioritized GenAI use cases into production software - building, integrating, and hardening Azure-based AI solutions and accelerating adoption within the teams you join.

You deliver production software and help the teams you join work faster.

As an embedded AI Implementation Engineer, you help convert prioritized use cases into shipped, governed, measurable software.

Key responsibilities

1. Build and ship.

Implement GenAI features end to end on Azure - RAG pipelines, agents, APIs, and UI integrations - against enterprise systems and data.

2. Embed and enable.

Work inside the delivery pods: pair with their engineers, remove blockers, and transfer GenAI skills so adoption sticks after you move on.

3. Productionize.

Add evaluation, observability, guardrails, caching, and CI/CD so prototypes become reliable, cost-efficient services.

4. Integrate securely.

Connect to enterprise data with correct access control, secrets management, and compliance with enterprise security standards and handling of sensitive data.

5. Iterate on quality.

Use evaluation results and user feedback to improve grounding, accuracy, latency, and cost.

6. Measure.

Track delivery and quality metrics that roll up to the program's targets.

Must-have qualifications

• 6+ years in software engineering, with 2+ years building GenAI/LLM applications in production.
• Strong Python (incl. async) and Java (the primary enterprise application stack; Spring a plus); solid API and systems design.
• Azure GenAI hands-on: Azure OpenAI, Azure AI Foundry, Azure AI Search for RAG, Azure AI Document Intelligence (IDP), and Prompt Flow.
• Agent frameworks: Microsoft Agent Framework / Semantic Kernel / AutoGen (or LangChain / LangGraph) and tool / function calling.

Preferred

• RAG fundamentals: embeddings, chunking, vector search, reranking, and grounding.
• Data platforms: Snowflake including Cortex AI (Cortex Search, LLM functions) and SQL, for accessing and grounding on enterprise data.
• Prompt engineering as versioned code; building and running evaluations.
• DevOps: Azure DevOps / GitHub Actions, Docker, AKS / Azure Functions, and observability.
• Financial services or other regulated environments.
• Front-end (React) for AI-assisted UX; streaming and token level operations.
• Azure AI Content Safety and responsible-AI practices.
• Certification: Azure AI Engineer Associate.

What success looks like - first 6 to 12 months

• Multiple GenAI features shipped to production within the embedded delivery pods.
• Measurable adoption and productivity uplift in the teams you support.
• Reusable components adopted from the architects' reference framework.
• Clear contribution to faster time-to-market and lower defect rates.

Role: AI Developer

Experience: 3–4 Years

Employment Type: Full-Time

Location: Goregaon, Mumbai

About the Role

We are looking for an experienced AI Developer with 3–4 years of software development experience and strong hands-on exposure to Generative AI, AI Agents, Copilots, and AI-powered application development.

The candidate will be responsible for building production-ready AI solutions, developing agentic workflows, modernizing legacy applications, and integrating LLM capabilities into enterprise applications.

Key Responsibilities

• Design, develop, and deploy AI Agents and agentic workflows for enterprise use cases.
• Build AI Copilots and LLM-powered applications using modern AI frameworks and APIs.
• Develop RAG-based applications using embeddings, vector databases, and enterprise data.
• Work on legacy application migration and modernization, leveraging AI-assisted development and code transformation techniques.
• Analyze legacy codebases and design strategies for AI-driven migration, refactoring, and modernization.
• Integrate LLMs with enterprise applications, APIs, databases, and third-party systems.
• Implement tool calling, function calling, multi-agent workflows, and workflow automation.
• Perform prompt engineering, context optimization, model evaluation, and AI application testing.
• Take ownership of AI solutions from POC and prototyping through production deployment.
• Collaborate with product managers, architects, and engineering teams to convert business requirements into scalable AI solutions.
• Stay updated with emerging technologies in Generative AI, Agentic AI, LLMs, and AI-assisted software development.

Required Skills

• 3–4 years of professional software development experience.
• Strong proficiency in Python and/or JavaScript/TypeScript.
• Hands-on experience developing Generative AI / LLM-based applications.
• Strong understanding of AI Agents, RAG, Prompt Engineering, LLM APIs, and embeddings.
• Experience with frameworks such as LangChain, LangGraph, Semantic Kernel, AutoGen, or equivalent.
• Experience working with REST APIs, databases, Git, and cloud environments.
• Hands-on experience with vector databases such as Pinecone, Weaviate, Chroma, FAISS, or equivalent.
• Good understanding of software architecture, debugging, testing, and deployment practices.

Good to Have

• Experience with Microsoft Copilot / Copilot Studio.
• Experience working with Claude, OpenAI, Gemini, Azure OpenAI, or open-source LLMs.
• Experience in legacy application migration, modernization, or code conversion.
• Knowledge of Azure AI / AWS / Google Cloud AI services.
• Experience with MCP, multi-agent systems, tool calling, and AI orchestration.
• Experience building enterprise-grade AI solutions with focus on security, scalability, and performance.

We're Hiring: Agentic Tools Architect

Contract | Remote-first | Global

We're currently recruiting for one of our clients, A company that specializes in acquiring enterprise software businesses and transforming them into AI-native, profitable, scalable operations. They run remote-first, globally distributed teams, and their internal operations platform (Odoo, Redmine, GitHub) currently runs on human-shaped workflows. They're looking for someone to rebuild it for agents.

The Role

Redesign the client's operational tooling so AI agents can create, route, and resolve work alongside people — with minimal oversight. You'll own the roadmap, build the plugins (Rails-first), and set the guardrails.

You'll:

• Own feature roadmap across Odoo, Redmine, GitHub & adjacent systems
• Design agent-operable APIs, MCP servers, and automation
• Build Rails-based Redmine plugins, Odoo modules, GitHub Apps that survive version upgrades
• Review AI-generated PRs and agent-authored config; set standards for access, integrity, observability

You bring:

• 10+ years in software/platform engineering with deep SME knowledge of Odoo, Redmine, GitHub, or similar
• Expert Ruby on Rails, production Redmine plugin experience
• Real-world agentic dev experience (MCP, LLM tooling, agent workflows)
• Strong grip on delivery/support/ops business processes

Nice to have: Python + Odoo modules, PostgreSQL, legacy modernization experience, PE-backed/SaaS scale-up background