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About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

Job Title: Lead – Product Engineering

About SalesPanda, a unit of Bizight Solutions Private limited

SalesPanda is a Sales & Marketing Automation Platform to help companies grow their business directly as well as through their channel partners. With features like Content Marketing, Social Media Marketing, Email Marketing, Lead Management, Website Activity Tracking, it acts as an integrated platform to manage sales & marketing efforts. We work predominantly with insurance and financial services companies to automate digital marketing for their channel partners.

SalesPanda is a product of Bizight Solutions a reputed B2B Digital Agency with decades of sales and marketing experience. The company has a decade long experience and works with premium clients like IBM, AWS, HDFC, Aditya Birla, MaxLife, ICICI Home Finance Ingram, Redington, and many more.

Experience Required: 8-12 years
Education: Full-time Graduation in relevant IT stream (BE in CS/B.Tech CS) is mandatory.

Job Profile

We are looking for young and energetic technical folks who are willing to take up the challenge of leading the technical roadmap and the architecture of a fast-growing SaaS product.

The current role is for “Lead– Product Engineering for SalesPanda” and it requires the candidate to technically lead the product (SalesPanda) architecture, infrastructure, and application both. The infrastructure is hosted on AWS and the application is on LAMP. The candidate needs to have a good understanding and preferably hands-on experience of:

• Design and development of LAMP-based SaaS and Mobile product
• Software development lifecycle including source code control, issue tracking, version management, unit, and integration testing
• Understanding of AWS Cloud deployment and technologies like Lambda etc
• Performance tuning of database and application code
• Queuing solutions like AWS SQS, RabbitMQ etc
• Web/Mobile Security and Vulnerability Testing
• Third-party API integration
• Enhancing code coverage and quality through automated frameworks and tools.
• GIT and Jira processes

Experience in working with BFSI clients will be an added advantage.

Roles and Responsibilities

The candidate is expected to perform the following

• Review and optimize product architecture
• Optimize the product scalability and performance – this would involve working with the development and testing team and implement innovative ways to scale.
• Improve Development/ QA processes
• Plan best practices and also work hands-on on new features to check viability before handing over to development teams – e.g. API for email integration, CRM integration, Social media APIs
• Study AWS infrastructure setup and plan optimization
• Review application security and plan/implement the roadmap with the security team.

Skills Required:

• Must have hands-on experience of the language core PHP and framework Laravel, MySQL
• Experience in building cloud (AWS) solutions
• Must have worked with distributed systems and understand caching, queue management, and message brokering.
• Should have good knowledge of stateless applications and has worked with the auto-scaled environment on the cloud
• Should understand serverless concepts e.g. AWS Lambda etc.
• Must be a hands-on techie who can lead the team from the front.
• Implement new tools and technologies to further improve product stability
• Understanding of Integration of Email, Instagram, WhatsApp, Facebook, and other APIs
• Familiarity with security technologies, processes, and concepts such as Authentication and Authorization, Static Code Analysis, penetration testing methods
• Experience with common application security issues and remediation
• An understanding of performance engineering especially SQL tuning Unit and Integration testing frameworks and tools
• Experience in using source code control tools like Git

Employment Type: Full Time, 5 days a week

Compensation : As per industry standards

Job Location: Nehru Place, New Delhi

Visit http://www.bizight.com/">www.bizight.com and http://www.salespanda.com/">www.salespanda.com to know more about us.

Job description

Role : Mobile Developer - Flutter

Experience :1 yrs +

Technologies : Flutter, Dart, Mobile App Development (Android iOS React Native Ionic), API Integration

Location : Indore

Responsibilities :

- As a Flutter Developer, you will create cross platform apps for iOS and Android using Google's Flutter development framework. The primary focus will be on creating new experiences.

- Work on a category creating, possibly disruptive fintech product in early stages

- Working with Mobile App development team to build pretty much everything - features, UI that works across multiple devices and interfaces, app analytics and more

- Translating UIUX designs into code, eye for good UI and UX.

- Write concise, well-documented code

- Ensure the performance, quality, and responsiveness of applications

- App availability across with range of devices and Android iOS version

Required Technical Skills :

- Upto 1 yrs of experience and a track record in building Mobile Applications using native platform (Android andor iOS) or Cross Platform Development framework like React Native, Ionic

- Good knowledge of Flutter, Dart, Material Design

- Knowledge of MEAN MERN stack and Cloud is major plus

- Exposure or experience in Java Kotlin andor Swift

- Work experience in Android Studio xCode is preferred

- Knowledge and understanding of Firebase including Firebase cloud messaging, dynamic linksdeep links, remote configs, crashlytics and analytics

- Experience with third-party libraries and APIs

- Know-how of Unit testing

- Experience with Git or other version control tools

- Understanding of the Agile development life-cycle

Job Types: Full-time/WFO

Location -First Floor Samachar Bhawan Behind Dainik Bhaskar office press Complex AB Road, Indore(M.P.) 452001

• 3+ years of experience in designing digital products.
• Ability to understand short and long-term goals of the product and business.
• Excellent understanding of user-centred design and visual design principles.
• A good understanding of frontend principles to guide the team from an engineering point of view.
• Understanding of behavioural analytics and goes by data-driven decisions, when needed. 
• Excellent communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.
• Keen interest in applying user research, user-needs validation and usability evaluation.
• Self-driven, comfortable with a fast-paced, always user-focused.
• A portfolio that showcases experience creating visual UI systems involved in overall creative direction down to icon systems, transitions, etc.
• Extensive knowledge and understanding of web and mobile platforms (iOS, Android design guidelines as well as their limitations