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Position: BPO Team Leader – Customer Service & Renewals

Location: Delhi

Experience:

Minimum 2 years of documented experience as a Team Leader in outbound customer service.

Recent experience must be in Customer Service.

Experience in outbound service combined with renewals and upselling is a strong plus.

Should have managed call flows ranging between 100 to 150 calls per day.

As a Team Leader, must be willing to take calls when required.

Total experience should not exceed 5.5 years.

Work Schedule:

Day Shift

2 rotational offs

Qualification:

Minimum HSC (High School Certificate)

Compensation:

Maximum salary up to ₹7 LPA (approximately ₹55K per month)

Additional variable pay up to ₹2 LPA

We are looking for an enthusiastic, fashion-forward, friendly and organised candidate to head our flagship retail store in Bandra, Mumbai. We are an all-girls team and hence are only hiring FEMALE candidates. We have a beautiful store and are looking for someone who can elevate the store experience for customers while achieving our sales targets, We look forward to making a great new addition to our team! Retail experience is a big bonus!

Fi is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment options.

What this role is about :

We are looking for interns who possess a passion for pushing technology to the limits and finding creative solutions that make an impact for our users. As part of the product management team, you will work closely with user research and cross-functional teams to identify product insights, create the product vision, drive development and continuously iterate.

What we look for:

- Ability to work cross-functionally in a highly collaborative but fast, changing and ambiguous environment

- Understanding of the consumer through research, and market data and with focus on the consumer during product development

- Spark that separates you from the rest

- Ability to think out of the box and on your feet

- Passion for consumer-facing high-quality products.

- Ability to understand and evaluate complex engineering systems and suggest creative solutions by collaborating closely with engineering

- Exposure to product design with some experience in creating wireframes, storyboards, user flows and process flows 

- Strong business acumen

You should apply if:

- You are a graduate in Engineering or a related subject

- You have some experience in product related internships

- You're passionate about building the best possible user experience

- You have some exposure to Figma or Sketch and software development

- You're passionate about sharing your knowledge and collaborating across teams

- You are comfortable with ambiguity and have the skill to transform broad ideas into action plans

- You have empathy towards users and colleagues, are creative and excited by ideating/ building

- You seek high ownership, independent environments and feedback oriented cultures

What You’ll Gain:

-Hands-on experience in defining product strategy and executing features in a fast-paced fintech startup.

-Exposure to the end-to-end product lifecycle, from ideation and research to execution and launch.

-Opportunity to work closely with cross-functional teams, including engineering, design, and marketing.

-Mentorship from experienced product managers to sharpen your analytical and problem-solving skills.

-A deeper understanding of user behavior, data-driven decision-making, and fintech industry trends.

-Potential opportunity for a full-time role based on performance.

Job Title: Search Engine Optimization

Company: WEB TECH EVOLUTION

Overview: About Us:-Web-tech-Evolution is a rapidly growing IT company focused on providing web based development of ideas and software solutions globally. With a team comprising of software professionals having sound domain expertise, the company aims to divulge its knowledge through its competitive invention and dedicated services. Web tech evolution has designed and developed scores of websites over the past 3 years for clients from all over the world. It has also provided friendly customized solutions to problems and conceptions that can arise due to innovation, up gradation or competition.

KEY RESPONSIBILITIES:

·      Conduct keyword research to identify valuable search terms and opportunities.

·      Implement on-page SEO strategies, including optimizing content, meta tags, and headings.

·      Perform technical SEO audits to identify and resolve website issues affecting search engine rankings.

·      Monitor and improve website performance, including site speed and mobile optimization.

·      Develop and execute off-page SEO strategies, including link building and outreach.

·      Analyze website traffic and user behavior using tools like Google Analytics and Google Search Console.

QUALIFICATIONS:

Minimum education requirement: Bachelor's Degree of Marketing.[U G/PG]

Communication skills

Knowledge of related field.

OTHER DETAILS:

Salary Range: Stipend

Working Hours: 10:00 am to 7:00 pm [Monday to Saturday]

We're seeking a qualified Team Leader who is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible for supervising, managing, and motivating team members daily. able to act proactively to ensure smooth team operations and effective collaboration.

Requirement & Skills

Proven work experience as a team leader or supervisor

Excellent communication and leadership skills

Organizational and time-management skills

Decision-making skills

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: Any Graduate/Post Graduate

Working days: 6 working days (Sundays off)

Shifts: 10:00am -7:00pm

Mandatory language: English

Laptop: candidates are to use their laptops.

Additional Compensation: If applicable, this will be decided based on your designation

JOB RESPONSIBILITIES:

• Responsible for design, implementation, and continuous improvement on automated CI/CD infrastructure
• Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
• Responsible for designing topology to meet requirements for uptime, availability, scalability, robustness, fault tolerance & security
• Implement proactive measures for automated detection and resolution of recurring operational issues
• Lead operational support team manage incidents, document root cause and tracking preventive measures
• Identifying and deploying cybersecurity measures by continuously validating/fixing vulnerability assessment reports and risk management
• Responsible for the design and development of tools, installation procedures
• Develops and maintains accurate estimates, timelines, project plans, and status reports
• Organize and maintain packaging and deployment of various internal modules and third-party vendor libraries
• Responsible for the employment, timely performance evaluation, counselling, employee development, and discipline of assigned employees.
• Participates in calls and meetings with customers, vendors, and internal teams on regular basis.
• Perform infrastructure cost analysis and optimization

SKILLS & ABILITIES

Experience: Minimum of 10 years of experience with good technical knowledge regarding build, release, and systems engineering

Technical Skills:

• Experience with DevOps toolchains such as Docker, Rancher, Kubernetes, Bitbucket
• Experience with Apache, Nginx, Tomcat, Prometheus ,Grafana
• Ability to learn/use a wide variety of open-source technologies and tools
• Sound understanding of cloud technologies preferably AWS technologies
• Linux, Windows, Scripting, Configuration Management, Build and Release Engineering
• 6 years of experience in DevOps practices, with a good understanding of DevOps and Agile principles
• Good scripting skills (Python/Perl/Ruby/Bash)
• Experience with standard continuous integration tools Jenkins/Bitbucket Pipelines
• Work on software configuration management systems (Puppet/Chef/Salt/Ansible)
• Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) and other business productivity tools
• Working knowledge on HSM and PKI (Good to have)

Location:

• Bangalore

Experience:

• 10 + Years.

We are looking to hire Node.js Backend developers to build a consumer-friendly social commerce app.

You can apply if you have knowledge of JavaScript and frameworks/systems (nodejs) and

• Strong analytical skills and aptitude Good Understanding of architecture, software design and best coding practices
• Ability to learn new languages and technologies
• Experience with databases (both SQL and NoSQL)
• Familiarity with Agile development methodologies
• Good working knowledge of Linux
• Excellent communication skills

Plus points:

• Knowledge of Redis, Mongo and Mysql.
• Knowledge of AWS services.
• Knowledge of CI/CD pipelines.
• Deep understanding of Database Indexing.
• Knowledge of microservices architecture.
• Knowledge of golang/rust.

Working with an early stage startup can get you an opportunity to build systems from scratch, exponentially grow your career and become industry leaders. You will be working with experienced software engineers from top IITs, unicorns and soonicorns who have built systems for millions of users

Employment Type: Full-Time

Position: Technical Program Manager

Job Location: Hyderabad

Experience: 8-14 Yrs

Key Skills: Technical Program Management, Experience in Software Development (Web Technologies)

Project: Product-Online Marketing, E-commerce Platforms

Joining time: Immediate to 30 days

Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred

Positions Overview: UNIFY is looking for a Technical Program Manager for our E-Commerce product Team to gather requirements, manage objectives and build internal stakeholder relationships for the Engineering Team at StockX.

This position will help build a cross-functional team to drive the implementation and deployment of completed designs, develop and document requirements, budgets and project schedules. The TPM will assist in creating a data-driven culture that will change the way decisions are made, accelerate our business and create a new mindset as it pertains to the power of data.

As the Technical Program Manager, you are an exceptionally strong communicator, both written and verbally, and possess 7+ years of experience in tactical project management of highly technical initiatives, as well as strategic program management. Experience in managing large-scale, real-time Web programming, data pipelines and data solutions (lakes, databases, services) is a plus. You will help focus our data team, define the data roadmap and ensure stakeholders objectives are prioritized and met.

The TPM will be competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with Jira, Confluence, project management tools and G-Suite. Experience with JavaScript, NodeJS, ReactJS/Angular, React Native, Scrum, SQL, AWS and data systems is a plus.

What we're looking for/Qualifications:

• 7+ years of relevant work experience in internet-related  technical program management of large scale cross-functional engineering efforts and/or technical product management in a software applications environment

• 4+ years of experience in Software Development (Web Technologies)

• Exceptional verbal and written communication skills with the ability to work with technical and non-technical, cross-functional groups

• An ability to distil complex issues into solvable and actionable tasks

• A passion for pushing boundaries and questioning the status quo

• Experience in project management and development

• Experience in core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

• 2+ years of experience in analytical, quantitative, communication, and presentations

• Experience with one more Internet technologies such as JavaScript, NodeJS, ReactJS/Angular, React Native, HTTP, REST, SOA, AWS, S3, EC2, SimpleDB

• Ability to proactively identify upcoming risks, issues, and bottlenecks and resolve issues that sometimes cross departmental boundaries

• Ability to estimate, schedule and track projects: get hands dirty herding cats

• Ability to manage multiple concurrent projects

• Bachelor's degree or higher in a technical field (e.g. computer science, engineering)

Responsibilities:

• Work cross-functionally with data engineering, data science, business intelligence, machine learning, product and engineering teams to deliver solutions that provide easy access to data and enable insights and action

• Harness the incredible power of our Data Engineering Team by providing objectives, managing timelines and leading meetings with stakeholders

• Be hands-on. Ensure technical excellence by reviewing the outputs of systems, mandating quality and getting sign off from stakeholders

• Create technical requirements documents, write user stories, sign off on completed work and envision new POCs and initiatives to drive change

Kindly reply to this with the following details if you are interested to apply for this position. 

Total Experience:

Key Skills:

Program Manager Experience:

Current Company: 

Current Location: 

Current CTC: 

Expected CTC: 

Notice Period: 

Reason for Job change:

Are you interested in this role and job location Hyderabad Y/N:

Product Description- We feature a live marketplace where participants can buy and sell limited edition consumer products with stock market-like visibility. We are looking for talented engineers who are driven and challenged by interesting and complex problems.

Our Partners: Apple, UiPath, Airtel, Microsoft, StockX, Roche, ServiceNow, Cars24, Pay Joy, UHG-UnitedHealth Group, HP

Enterprise, Deloitte, Oxigen Wallet, Hike Messenger, Bolt, Inpods, Wynk Music, Near.co Etc.