"Servicenow HRSD Developer"

Job Title : QA Lead (AI/ML Products)

Employment Type : Full Time

Experience : 4 to 8 Years

Location : On-site

Mandatory Skills : Strong hands-on experience in testing AI/ML (LLM, RAG) applications with deep expertise in API testing, SQL/NoSQL database validation, and advanced backend functional testing.

Role Overview :

We are looking for an experienced QA Lead who can own end-to-end quality for AI-influenced products and backend-heavy systems. This role requires strong expertise in advanced functional testing, API validation, database verification, and AI model behavior testing in non-deterministic environments.

Key Responsibilities :

• Define and implement comprehensive test strategies aligned with business and regulatory goals.
• Validate AI/ML and LLM-driven applications, including RAG pipelines, hallucination checks, prompt injection scenarios, and model response validation.
• Perform deep API testing using Postman/cURL and validate JSON/XML payloads.
• Execute complex SQL queries (MySQL/PostgreSQL) and work with MongoDB for backend and data integrity validation.
• Analyze server logs and transactional flows to debug issues and ensure system reliability.
• Conduct risk analysis and report key QA metrics such as defect leakage and release readiness.
• Establish and refine QA processes, templates, standards, and agile testing practices.
• Identify performance bottlenecks and basic security vulnerabilities (e.g., IDOR, data exposure).
• Collaborate closely with developers, product managers, and domain experts to translate business requirements into testable scenarios.
• Own feature quality independently from conception to release.

Required Skills & Experience :

• 4+ years of hands-on experience in software testing and QA.
• Strong understanding of testing AI/ML products, LLM validation, and non-deterministic behavior testing.
• Expertise in API Testing, server log analysis, and backend validation.
• Proficiency in SQL (MySQL/PostgreSQL) and MongoDB.
• Deep knowledge of SDLC and Bug Life Cycle.
• Strong problem-solving ability and structured approach to ambiguous scenarios.
• Awareness of performance testing and basic security testing practices.
• Excellent communication skills to articulate defects and QA strategies.

What We’re Looking For :

A proactive QA professional who can go beyond UI testing, understands backend systems deeply, and can confidently test modern AI-driven applications while driving quality standards across the team.

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel)

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

Required Skills:

"Overall 5-9 years of experience

Experience of working in Agile projects and aware of key Agile concepts

Good Problem solving and communication skills

Team player, hard working and innovative in his approach

Having stretch mindset and eagerness to learn/adopt new frameworks.

Expertise in Java 8 version or later

Hands on coding experience in Core Java ,Java, J2ee

Should have experience in Spring Boot

Should have good experience in Hibernate, Spring DATA JPA

Experience in RestFull Web services and microservices

Hands on knowledge in JMS and messaging Queues

Hands on Knowledge in Open API spec / swagger 2.0

Hands on knowledge in writing unit test cases using java test framework (Junits, Mockito)

Strong Ability to troubleshoot vulenerabilities and sonar issues and remediate with appropriate sonar rules compliant solution.

Should have hands on experience in SDLC

Should have an excellent client interaction background with Smart, Innovative, Enthusiastic, Proactive

Nice to Have

------------

Knowledge in kafka integeration

knowledge in OCP4 configs and deployment

Knowledge on secret Vaulting

Experience working in Agile project

• Knowledge on CI/CD process.

Role Description:

This is a full-time on-site role for an Angular Developer, located in Pune. The Angular Developer will be responsible for front-end web development, software development. The candidate should be proficient in Angular, .NET Core and JavaScript.

Education:

A bachelor's degree in Computer Science, Software Engineering, or a related field relevant certification is typically required. Candidates with equivalent 3-6 years’ experience will be consider.

Experience- 4 to 10 yrs

Location: Pune, India (WFO)

Immediate joiners are preferred (urgent requirement).

Technical Skills:

Proficiency in Angular, .NET, TypeScript and JavaScript is essential. Experience with modern JavaScript frameworks and libraries such as React, Angular, or Vue.js is often required.

Knowledge of server-side languages such as Angular, Node.js, Java (Spring), or PHP (Laravel) is important.

Familiarity with database systems such as MySQL, PostgreSQL.

Understanding of database design principles and SQL/NoSQL querying.

Proficiency with version control systems like Git is usually required.

Experience in designing and consuming RESTful APIs, as well as understanding of HTTP protocols.

Familiarity with development tools and platforms such as IDEs (Visual Studio Code, IntelliJ IDEA), package managers (npm, yarn), and build tools (Webpack, Grunt, Gulp).

Knowledge of testing frameworks and debugging techniques.

Understanding of containerization (Docker), deployment pipelines, and

continuous integration/continuous deployment (CI/CD) practices (Deployment and DevOps).

Experience:

Demonstrated experience in both frontend and backend development, with the ability to work on the entire stack.

Previous experience in developing web applications, from conceptualization to deployment.

Ability to solve complex technical problems and debug issues efficiently.

Experience working in collaborative environments, including Agile methodologies and version control systems.

Experience in IT Healthcare will be prefer.

Soft Skills:

Strong verbal and written communication skills are essential for collaborating with team members and conveying

technical concepts to non-technical stakeholders.

Ability to adapt to new technologies, frameworks, and project requirements.

Team Player Willingness to work in a team environment, share knowledge,

and mentor junior developers.

Thoroughness in code reviews, testing, and documentation.

Requirements:

• Expert in python automation with minimum 3 years of hands on experience in UI Automation.
• Knowledge in API automation
• Strong hand on Selenium
• Have knowledge in REST API, XPath
• Good to have knowledge in device automation
• Should have experience in Agile methodology of working

IT Recruiter job description 

• Communicate with clients to get a clear view of their hiring needs and organizational goals
• Research into clients' company
• Research into competitors and the marketplace
• Define job description and document specifications
• Identify prospective candidates using a variety of channels
• Create a candidate persona for each open position
• Conduct confidential interviews
• Follow-up references and check credits
• Present shortlisted candidates
• Present detailed candidate profile summaries
• Build long-term client relationships
• Research and develop recruiting leads
• Develop a sustainable candidate-lead strategy
• Advise clients on best-recruiting practices.

This person MUST have:

• B.E Computer Science or equivalent
• 5 years experience with the Django framework
• Experience with building APIs (REST or GraphQL) 
• Strong Troubleshooting and debugging skills
• React.js knowledge would be an added bonus 
• Understanding on how to use a database like Postgres (prefered choice), SQLite, MongoDB, MySQL.
• Sound knowledge of object-oriented design and analysis.
• A strong passion for writing simple, clean and efficient code.
• Proficient understanding of code versioning tools Git.
• Strong communication skills.

Experience:

• Min 5 year experience
• Startup experience is a must. 

Location:

• Remote developer

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.