"Servicenow HRSD Developer"

Job description

• Greet and welcome visitors, clients, and stakeholders professionally.
• Manage the front desk, including answering and redirecting calls.
• Schedule appointments and maintain the meeting calendar.
• Handle client inquiries in person and via phone or email.
• Coordinate with internal teams to provide necessary information to clients.
• Maintain a neat and organized reception area.
• Perform administrative duties such as data entry, filing, and document management.

Role: Academic Counselor

Location: Gurgaon

About Us:

Founded in 2015 with a vision to create a globally trusted student guidance ecosystem, CollegeDekho

connects prospective students with colleges using its proprietary technology and AI-based chatbot. Its

Common Application Form platform, which enables students to apply to multiple colleges with a single

click, is India’s largest of its kind. Since its inception, CollegeDekho has guided over 85 lakh students

while successfully ensuring 1.3 lakh admissions, across all its platforms. CollegeDekho offers various

information on more than 35,000 colleges and universities across the country. Along with its offerings for

students, they also help more than 1500 colleges with their student recruitment. CollegeDekho has raised

over $53Mn from investors like Winter Capital, ETS Strategic Capital - the private equity investments arm

of ETS (creator of the TOEFL® tests and GRE® General Test), Calega, Man Capital, Disrupt ADQ and

QIC.

For more information, kindly visit www.collegedekho.com

About the role –

● Counsel students over the phone for admissions in UG & PG Courses.

● Assist learners in forms filling for admission.

● Guide students to take admission in our partner colleges as per the assigned targets.

● Have a direct access to the colleges SPOC as & when required & help in admission conversion

process. Maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

● Excellent listening + communications skills (English, Hindi, Kannada and Tamil)..

● Interpersonal Skills

● Integrity and Professionalism.

● Ability to operate within a wide range of student personalities and background.

● Should enjoy working in a core sales driven environment.

● Self-starter & ability to execute high velocity closures.

● Inherent ability to have engaging conversations.

● Graduate in any stream.

● Comfort & knowledge of Microsoft Office (for data management)

GirnarSoft Education Services Pvt.Ltd. provides equal opportunities to all its employees and all qualified

applicants for employment, without regard to their race, caste, religion, colour, ancestry, marital status, sex,

age, nationality, disability and veteran status

Job Responsibilities

• Generating sales from direct & indirect channels. (Online & Offline)
• Responsible for closing potential leads to achieving defined targets.
• Monitoring the market and competitor products and activities and providing detailed sales forecasting.
• Effectively managing inventory for properties across various channels.
• Reviewing customer activity, anticipating customer needs, and improving customer satisfaction/experience.
• Establishing and maintaining key customer relationships.
• Create promotional plans and strategies to develop sales plans and achieve defined sales goals.
• Ensure guests will have a pleasant stay experience by assisting during the stay.

Required Skills

• A user-centric approach to drive higher satisfaction among guests, and owners.
• Ability to execute and drive efficiency through continuous process improvement.
• Strong Interpersonal skills with the ability to collaborate and manage.
• Strong in advanced excel, google sheet management.
• Ability to deliver results under pressure and within the deadline.
• Strongly inclined to do high-quality and impactful work in a dynamic environment.

      Qualification & Experience

• Bachelor/Master’s degree in engineering, business administration, or related field with a minimum of 2 years of work experience in sales required.

     Travel Required

• Up to 50% of the time is to be spent in the region for a better understanding of the local market and to be more responsive to our stakeholders.

• Extensive knowledge of linux kernel internals.
• Good knowledge of C programming language.
• Familiarity with any processor architecture, virtualization, storage and network management.
• Strong experience in debugging linux kernel mode
• Debugging experience across hardware and platform firmware.