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Design and Develop OOTB and custom application on ServiceNow platform
with primary focus on HRSD development
Responsible for design and architect of HRSD application like HR case
management, Enterprise On-boarding , HR integrations, Employee centre ,
HR taxonomy(etc.
Work closely with the user experience and platform team to create and
enhance HRSD Employee portal and mobile application.
The developer will be involved in developing and maintaining Processes on
ServiceNow platform and will need excellent knowledge of Service Portal
setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc.
Testing of new and existing functionality
Documentation of new and existing process
Training of end users
Experience and Skills
Required
About 4-7 years of experience in developing application using ServiceNow
platform Development & administration )
Expertise with ServiceNow Human Resource Service Delivery application
in the area of HR case management , HR lifecycle events(On-boarding ,
offboarding etc etc), Employee Centre.
Extensive experience creating custom Widget using html, CSS, bootstrap ,
AngularJS etc
Experience with Now mobile app.
Experience in extensive cross-browser testing and support.
Hands on ServiceNow integration experience using Web Service, SOAP
/REST.
Practical experience of servicenow integration with ERP systems like Oracle
Cloud
An appreciation of supporting production systems and end users.
Passion to work in Enterprise Applications area.
Exceptional problem-solving skills, strong analytical & debugging skills.
Understanding of software development processes
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Nice to Have :
ServiceNow certified HR Implementation Specialist
Experience with other ServiceNow applications like ITSM , SAM, Now
Platform.
Adherence to agile development methods like SCRUM
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Role : ServiceNow (ITSM +HRSD) Developer
Qualification :Bachelor's degree in computer science, Information Technology, or a related field.
Experience : 5 to 8 years
Location: Remote
Responsibilities:
- Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
- Design, develop, and configure ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
- Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation.
- Integrate ServiceNow with other systems and external platforms using APIs and web services.
- Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices, ensuring alignment with industry standards and organizational goals.
- Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
- Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
- Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features, proactively identifying opportunities for process improvement and system optimization.
- Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
- Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
- Provide technical guidance and mentorship to junior developers, promoting knowledge sharing and professional growth.
Qualifications:
- Strong expertise in ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
- Proficient in ServiceNow development and configuration, including workflows, business rules, UI policies, and scripting using JavaScript.
- Experience with ServiceNow integration using APIs and web services.
- Familiarity with ITIL and HR processes, policies, and compliance requirements.
- ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and HR Service Delivery Implementation Specialist are highly desirable.
- Experience with Agile development methodologies.
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