
Job Description
- Make outbound calls to potential and existing customers to promote company’s ecommerce services.
- Identify customer needs and provide appropriate solutions or recommendations.
- Achieve daily, weekly, and monthly sales targets and KPIs.
- Maintain detailed records of calls and customer interactions.
- Answer customer questions, handle objections, and resolve any issues that may arise during the sales process.
- Follow up on leads and opportunities to ensure a successful sales process.
- Provide accurate information about our e-commerce services, pricing, and promotions.
- Build and maintain positive relationships with customers to encourage repeat business.
- Collaborate with the sales and marketing teams to develop effective sales strategies.
- Stay informed about service updates, industry trends, and competitor activities.

Similar jobs
We are looking for an enthusiastic and organized Operations Assistant to join our team. This entry-level role is ideal for fresh graduates who are eager to start their career in operations and administration. You will support day-to-day operations, coordinate tasks between teams, and help ensure smooth workflow across the organization.
Key Responsibilities:
• Assist the operations team in daily administrative and operational tasks.
• Support scheduling, documentation, and record-keeping.
• Help track project timelines and deliverables.
• Maintain and update data in spreadsheets and databases accurately.
• Prepare reports and presentations for management using Excel and other tools.
• Coordinate communication between teams and departments.
• Learn and follow company policies, procedures, and operational guidelines.
• Identify small process improvements and suggest ideas to enhance efficiency.
Qualifications:
• Fresh graduate with a degree in Management, Commerce, or a related field.
• Strong organizational and multitasking skills.
• Good written and verbal communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Eager to learn, proactive, and a team player.
Position:
Manager – Business Development & Partnerships
Location:
Pan India – Hybrid / Remote Work
Reporting To:
National Head – Business Development & Partnerships
Job Summary:
The Manager – Business Development & Partnerships will be responsible for spearheading strategic growth initiatives, forging alliances, and scaling companies India's presence across regions and service verticals. This role combines strategic sales leadership with high-impact partnership development. The ideal candidate will have strong B2B experience in certification/compliance services, proven leadership abilities, and a growth mindset. This is a senior role with high visibility and direct contribution to organizational expansion.
Key Responsibilities:
Strategic Sales Leadership
- Lead regional and national revenue growth plans for management
system certifications, sustainability programs, training, and cyber
assurance services.
- Own and drive sales forecasting, funnel management, and target
achievement across assigned sectors.
- Collaborate with operations and delivery teams for customized client
solutions and seamless service fulfillment.
Partnership Development & Alliances
- Identify, evaluate, and build strategic partnerships with consulting
firms, technology partners, training organizations, industry
associations, and government bodies.
- Develop reseller/affiliate programs to extend companies India’s market
reach.
- Manage MoUs, partnership contracts, and alliance performance
tracking.
Large Account Management
- Manage high-value enterprise accounts across sectors (e.g., Pharma,
IT, Energy, Infrastructure, etc.).
- Work with CXO-level stakeholders to position company India as a long-term assurance partner.
- Drive cross-selling and account mining initiatives to maximize account
lifetime value.
Team Development & Mentorship
- Lead and mentor a team of Business Development Executives,
Assistant Managers, and Regional Sales Reps.
- Conduct periodic reviews, pipeline evaluations, and skills development
initiatives.
- Build a performance-driven culture focused on consultative value
selling. Market Intelligence & Strategic Initiatives
- Monitor market trends, emerging compliance needs,
government/regulatory shifts, and competitor strategies.
- Recommend new product/service opportunities aligned with client
needs and global standards evolution.
- Support brand positioning through event representation, panel
discussions, and industry networking.
Key Qualifications and Skills:
Education:
- Bachelor’s degree in business, Engineering, Science, or equivalent.
- MBA/PGDM in Marketing/Sales or related specialization preferred.
Experience:
- Minimum 8 years of experience in B2B business development, with at
least 3 years in a managerial/leadership role.
- Strong exposure to the Certification, Auditing & Training ecosystem.
- Experience in strategic partnership building and key account
management is essential.
- Prior experience in ISO certification, auditing, training, regulatory
compliance, or consulting services is mandatory.
Skills:
- Leadership and team-building ability with strong stakeholder
management.
- Excellent consultative sales and negotiation skills.
- In-depth understanding of standards, compliance lifecycles, and ESG
trends.
- Fluent communication and presentation skills for CXO engagement.
- CRM proficiency and comfort with business analytics/reporting tools.
Key Performance Indicators (KPIs):
- Achievement of individual and team sales targets.
- Client acquisition, satisfaction and retention rates.
- Timely and accurate reporting of sales activities.
Compensation:
- Competitive base salary with industry-leading variable/incentive
structure
- Leadership L&D programs and standard/certification sponsorships
- Travel reimbursements and executive-level benefits
- Long-term growth opportunities into national/regional leadership
Qualification : ITI/Diploma/B.E
Experience : 0-5 Yrs
Gender : Male
Location-Bhiwandi
Job Description & Skill Required
- Preparing daily/weekly/monthly production schedules Line balancing and capacity planning
- Understanding of routing & process flow Cycle time, takt time, OEE knowledge Monitoring daily production vs plan Strong communication & follow-up Team coordination
Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
Role: Java Developer
Overall: 4 to 8 Years
Location: Chennai
Notice: Immediate to short joiners
Job Description:
We are looking for a skilled and enthusiastic Java Developer to join our team in Chennai. The ideal candidate should have strong hands-on experience in Java development with a focus on backend frameworks such as Spring Boot and Hibernate. If you’re passionate about clean code, scalable applications, and delivering robust software solutions—this is the role for you.
Key Responsibilities:
- Design, develop, test, and maintain backend applications using Java, Spring Boot, and Hibernate.
- Write efficient, scalable, and reusable code.
- Participate in design discussions, code reviews, and deliver high-quality software.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Troubleshoot, debug, and upgrade existing systems.
- Ensure best practices in software development and Agile methodologies.
Required Skills:
- Strong proficiency in Core Java (Java 8 or above).
- Hands-on experience with Spring Boot and Hibernate.
- Proficient in working with RESTful APIs and Web Services.
- Experience with SQL and relational databases (e.g., MySQL, PostgreSQL).
- Familiarity with version control tools like Git.
- Knowledge of software development lifecycle and Agile practices.
Looking for an experienced NodeJS developer!
Work Mode :HYBRID
What You will do:
● Create beautiful software experiences for our clients using design thinking, lean, and agile methodology.
● Work on software products designed from scratch using the latest cutting-edge technologies, platforms, and languages such as NodeJS, JavaScript.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced,d and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications :
● Experience: 4+ years.
● Hands-on development experience with a broad mix of languages such as NodeJS,
● Server-side development experience, mainly in NodeJS, can be considerable
● UI development experience in AngularJS
● Passion for software engineering and following the best coding concepts .
● Good to great problem-solving and communication skills.
Nice to have Qualifications:
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with devops, continuous integration & deployment.
● Exposure to big data technologies, Machine Learning, and NLP will be a plus.
Benefits:
● Competitive salary.
● Learning and gaining experience rapidly.
● Reimbursement for basic working setup at home.
Skills Required:JavaScript, UI development in AngularJS, Server-side development in NodeJS
Role & Responsibilities
- Play an active role in designing and validating new experiences via mockups, wireframes, flow diagrams, sketches, and other UX artefacts.
- Conduct quick rounds of usability testing.
- Build strong relationships with cross functional stakeholders to drive user focus, creativity, efficiency, and product excellence.
- Effectively use quantitative and qualitative data to drive decisions and measure success.
- Collaborate with the research, product, business and engineering teams to build scalable and impactful solutions.
- Own from end-to-end 1-2 product charters and be responsible for their success along with your product team counterparts.
- Deliver the expected design support in a successful & timely fashion, for the projects that are currently in progress under your charters, while also providing a helping hand to any team-member who might require some help.
What are we looking for ?
- ... have a Bachelor's degree in Design, UX, HCI, or similar area, or equivalent practical experience.
- ... have a strong portfolio of innovative design work that demonstrates strong UX/UI design skills, curiosity, empathy, business acumen and strong drive to learn
- ... have 4+ years of industry experience in Product Design** and/or design-led practices.
- ... have experience working with cross-functional teams and stakeholder management.
- ... have the ability to quickly incorporate feedback and think about how the UI will scale in future and integrate with the rest of the product.
Responsibilities
· Design, maintain and supply content for the organization's website
· Formulate strategies to build lasting digital connections with customers
· Monitor company presence on social media
· Launch advertisements to increase brand awareness
· Monitor website SEO performance
Job Description
- Planning with the product advancement group to finish item thoughts
- Utilizing different programming to plan the items. Has hands on coding experience across different technology stacks. Willing to experiment & explore across technologies and identify the best suited
- Performing constant market analysis of competing products
- Testing item models to control configuration blemishes
- Talking with delivery team to work out financially savvy producing methodology and solutions.
- Ability to ideate, code, setup a prototype and on approval design the entire application as per business requirements.
- Complete knowledge of Full stack development. .
- As a product engineer, our Super Hero is expected to participate in all parts of development life cycle. Create user friendly, cost effective product design.
- Ability to research w.r.t features, UX, functionalities and finally testing before being rolled out.
Job Requirements
- Familiarity with all stages of product development life cycle.
- Extensive experience in writing codes, deep understanding of platform architecture, ability to design & develop solutions & knack towards problem solving.
- Deep engineering skills in various technology stacks, ability to handle big data concepts, keen to work in IIOT & machine data domain.
- Ability to effectively present ideas & communicate with team members within & outside organization, ability to write routine reports and correspondence and ability to speak confidently & effectively before groups of customers or other Donaldson colleagues.
- We are happy to have a technology geek take this position as long as s/he is able to align the product roadmap to organization’s growth roadmap.
- Good communication and presentation skills
- Effective written and verbal skills in English Language are mandatory.
- This is a global role and the candidate may be required to travel to Smart Ship Hub’s different delivery centres.
Experience Requirements & Educational Qualification
- Atleast 5 years of proven product engineering experience. Must have: managed product life cycle, knowledge of product roadmap, extensive coding experience.
- Should be open to working in Disruptive Application Design domain, IIOT, Smart Sensors, Big data










