Medical Scribe / Manager / Customer Care / Associate

Hiring: Customer Support Associates (International Voice Process)

We are looking for dynamic and customer-focused individuals to join a leading global customer support process. If you have prior BPO experience and strong communication skills, this is your chance to level up.

Job Role: Customer Support Executive (International Voice)

Key Responsibilities:

• Handle inbound/outbound customer queries via voice support
• Resolve customer concerns related to orders, payments, and general inquiries
• Deliver a high-quality customer experience with every interaction
• Maintain accurate records of customer interactions

Eligibility Criteria:

• Any Graduate / Undergraduate
• Freshers and experienced both are eligible
• Strong English communication skills (spoken & written)
• Comfortable working in rotational shifts

Preferred:

• Experience in customer support

Compensation:

• Salary up to ₹35,000 CTC + Upto 8k incentives + Upto 4k travel allowance

Selection Process:

• HR Round
• Operations Round
• Versant Test: C1 Level (US Voice)

Work Schedule:

• 5.5 days working
• Rotational shifts & weekly offs

Transportation:

• ₹180 × number of night shifts (for male employees)
• One-sided cab facility for female employees during odd hours

Why You Should Apply:

• Work with a globally recognized support process
• Fast-paced environment with growth opportunities
• Exposure to international customer handling

Job Summary:

Professional in charge of designing, testing, and optimizing an automated systems in various mechanical and digital environments to help businesses improve processes, save costs, and achieve better outcomes. will be responsible for conducting research, developing new products, and improving existing products to meet customer needs and stay ahead of the competition.

Key Responsibilities:

Automation at manufacturing processes

 Study existing manufacturing processes

 Find out processes to automate them to achieve consistent result, desire quality & improve production

Robotic Automation

 Study & install collaborative robots to automate Manufacturing processes

 Setup hardware communication like power supply modules, PLC, SMPS, Relays, Safety devices, PCBs with Robots

Software communication

 Understand communication software’s & control software’s of respective automation systems & robots & configure it

Software for development

 Design hardware setup at Rhino, AutoCAD, Catia etc

Programming

 Programming at C++ & Java

 Do the programming at robotic software’s like Dobot Blocky, Kuka programming, Universal etc

 Autonomous robotic programming Documentation:

 All the programs has to be documented & saved at server

 Documentation has to be done for updated SOPs & Machine developments

 Prepare data for the daily, weekly & monthly reports

 Coordinate with the production team and document issue/ suggestions raise

Innovative ideas

 Has to think differently & should have well connected with the new ideas in the market to improve our processes

Qualifications

 Bachelor of Engineering from an Automation or Robotic field

Technical Skill

 C++

 Java

Soft Skills:

 Strong problem-solving ability to work under tight deadlines.

 Team-oriented with good communication skills.

We are looking "SAP CPI/PI/PO" for Reputed Client @ Chennai Permanent Role.

Experience: 3-8 Yrs

• Should have worked on at least 2 integration projects with SAP Cloud Integration CPI 

• Prefer work experience on developing CPI flows to integrate with Cloud for customer, Hybris /commerce cloud, SuccessFactors, S4HANA & MDG. 

• Experience on Groovy scripts, Java, XSLT . 

• Should have worked on implementations with complex mappings and different adaptors like OData, SOAP, SF, IDoc, SFTP, Process Direct, JMS etc 

• Expert in operate and monitor integration scenarios and worked with Cloud monitoring tools. 

• Experience on integrating Cloud systems with on premise S4HANA and Database systems. 

• Worked with API Management and API Gateways for secure connectivity. 

• Extensive knowledge and experience on packaged content / OOB and customizes the standard artifacts. 

• Able to configure SAP PI/PO adapters like SOAP, IDOC_AAE, Proxy, RFC, REST, JDBC, SFTP, AS2, EDI Separator. 

• SAP PI/PO integration experience on XI CONTENT objects and Enterprise services provided by SAP. 

• Good in JAVA, UDF, custom adapter module developments. 

• Extensive knowledge on SAP PI/PO NWA, Issue analysis, Error handling & Performance tuning. 

• Knowledge on BTP is an added advantage. 

• Team player, good communication skills. 

Job description : (International Voice Process-US Region)

- Kindly go through the job description properly.

- It's a Work From Office (Salt lake Sector 5, Kolkata)

Time : 9PM-6AM (night shift) -it's a fixed shift

Workdays : Monday to Friday (only month's last Saturday is working, rest all are off)

Job description :

- Hiring Male Candidates for International Voice Process - Telecalling (Nightshift) IGLOBAL IMPACT ITES PVT. LTD. is hiring male candidates having experience in International Outbound Process for Kolkata location (US Shift).

Job Responsibilities :

- International Calling experience.

- Quick and attentive speaking with the clients.

- Convincing skills/International Sales skills.

- Transfer call to the supervisor after initial explanation.

- Achieving the monthly given targets.

- Customer Interaction

- Maintain fruitful relationships with clients and address their needs effectively.

Skills Required :

- Excellent Communication Skills in English

- Both Graduate/Undergraduate may apply.

- Should have experience in International Voice process & International Sales

- Exceptional Knowledge in Sales

- An enthusiastic and ambitious team player with an eye for detail and commitment

- Good planning and teamwork skills.

- Candidates who have experience in International BPO in outbound process are eligible.

Job Type: Full-time

Schedule:

• Fixed shift
• Monday to Friday
• Night shift
• US shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• North 24 Parganas, West Bengal: Reliably commute or planning to relocate before starting work (Required)

• Higher Secondary(12th Pass) (Preferred)

Our frontend (React) team is passionate about React Technology and we are working on a few world-class products which have their roots and frontend in React Technology along with Redux, web-hooks, and Reducers. Keeping performance, scalability, usability, and user acceptance in mind, we are looking for a smart frontend engineer that has experience developing a variety of Web Applications using React Technology. (Along with strong frontend expertise, needs a good understanding of how frontend applications work in different browsers and have a mobile responsive design)

Basic roles and responsibilities are mentioned for the engineer at our team:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• You will ensure that these components and the overall application are robust and easy to maintain.
• You will coordinate with the rest of the team working on different layers of the infrastructure.
• Good understanding of async functions and their concepts.
• Your primary focus will be on developing user interface components and implementing them following well-known ReactJS workflows (such as Flux or Redux).
• A Commitment to collaborative problem solving, sophisticated design, and quality product is important.

• Developing new user-facing features using ReactJS
• Familiarity with modern front-end builds pipelines and tools.
• Translating designs and wireframes into high-quality code.
• Thorough understanding of ReactJS and its core principles.
• Experience with popular React.js workflows. (such as Flux or Redux)
• Familiarity with RESTful APIs.
• Building reusable components and front-end libraries for future use.
• Knowledge of modern authorization mechanisms, such as JSON Web Token and Oauth.
• Good knowledge of CSS and other latest frameworks like a tailwind CSS / Bootstrap.

• Experience developing highly scalable Web applications.
• Knowledge of Media Queries and CSS via useful frameworks.
• Strong experience with React frameworks with components like Redux, Flux, Webhooks.
• Good knowledge of code versioning (git / Github)
• Good experience with code deployment on servers like Ubuntu, Linux systems.
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications
• Basic understanding of docker to work with different major versions of Node js and database release(Postgres, MySQL, etc)
• Good knowledge to write and train the team to write unit test cases for the application code.

• You would be knowing how to do a basic code review of team and junior NodeJS engineers.

• Experience with deployment and CI/CD is a plus!
• Have worked with Testing libraries
• Good Verbal and Written communication Skills.

WE EXPECT YOU TO WIN:Everyone at chargeMOD is given the tools and resources they need to succeed at their job. We offer a flexible and positive work environment so you have the autonomy to build amazing software for our customers and add to our team of industry leading visionaries. You will build a compelling and easy to use interface, ensure its maintainability and ease of use, and suggest ways to improve the look and feel of the application. We are lean, which means we reflect on what we learn and use that new knowledge to quickly make better products. Your job is to keep learning, contribute your knowledge back to the rest of the team, and apply what you learn to make chargeMOD and our clients even greater.

YOUR OPPORTUNITY:

chargeMOD’s engineering team is looking for an Android Developer to join our growing team. You are highly motivated, collaborative, and technical, with the passion to help shape the delivery of software products for our customers. You are passionate about web development and interested in helping to shape the future of our web services team.You are always seeking new and diverse challenges to grow your skill set and broaden your experience.

WHAT YOU WILL DO:

• You will join development on a mobile SDK, in use by tens of thousands of users around Pan India.
• You will join the weekly team meetings with the client and communicate progress to the client, as well as work closely with our development team in Slack/Gmeet.
• You will be responsible for development, do a portion of the testing, and be responsible for the release of the application

RESPONSIBILITIES: As a developer, you are responsible for delivering valuable software to your clients while adhering to technical standards, company values, and industry best practices. Your success in this position will require you to set and meet appropriate expectations with customers and delight customers by anticipating their needs. You will be accountable for meeting commitments and producing quality, tested software. High output, driven developer, able to work in a team setting.
Here are some tools we use in our Android development process:

• Slack
• Atlassian Tools (Jira, Confluence, etc)
• Android Studio
• Jenkins
• Github

YOUR QUALIFICATIONS:

• You have ability to write and test SDKs for use by other developers
• Here are some of the skills we expect you to possess:
  • Java and Kotlin
  • Client and team communication
  • Material design
  • Action bar/toolbar
  • Support libraries/Android X/Jetpack
  • Understanding of the activity and fragment lifecycle
  • Efficient layout design
  • Resource/asset management
  • Multi-threading, background processing
  • Networking
  • Functional / UI Testing (Espresso)

WE CONSIDER IT A PLUS IF YOU HAVE EXPERIENCE WITH:

• Significant UI experience (one of the primary SDKs is UI-related – so although you will not be developing a user interface for the application, knowledge on UI is important)
• Significant push notification experience (one of the primary SDKs is push-notification related)

Hi 

We have an Excellent Job Opening for "Business Analyst Role" with one of the Product Based Organization for Remotly Supporting Mode & for Mumbai Location.

Job Description

Job Responsibilities: 

• Passion for converting data to insights, building frameworks for decision making, high attention to details and data fidelity
• Define the business problem and properly structure the solution.
• Build reports, dashboards and metrics to monitor the performance.
• Work with cross functional stakeholders like Product, Tech, Ops, sales etc. to take data driven decisions and help leadership in strategic planning.
• Analyse metrics, key indicators and other available data sources to discover the root causes of process defects.
• Support business development and help to create efficient designs and solution processes.
• Drive business metrics and goals, track and measure activities.
• Determine efficient utilisation of resources
• Ownership of new initiatives.

Requirements:

• B Tech/BE in Computer Science or equivalent from a tier 1 college with 3 to 5 years of experience
• Excellent analytical and problem solving skills.
• Ability to present your beliefs clearly and compellingly, verbally and in written form.
• Proficiency in SQL, R/Python.
• Knowledge of data mining techniques like time series forecasting, regression, classification and clustering techniques is a plus
• Demonstrated ability to work independently in a highly demanding and ambiguous environment.

Please let us know if you are interested in the above opening and if interested please let us know your

Current CTC :

Expected CTC :

Notice Period :

Relevant experience in Python / R Programming :

Relevant experience in SQL:

Relevant experience in Data Mining Technques:

Regards,

Ashwini