Medical Scribe / Manager / Customer Care / Associate

Job description:

Location: Bangalore

Work Days: Either Tuesday to Sunday or Wednesday to Monday

Work Hours: 10:00 AM – 7:00 PM

Language Requirement: English communication is mandatory

Experience: Minimum 1+ years in a calling role

Cab Facility: Provided after 7:30 PM (for women only)

Role Summary

We are seeking dynamic and motivated individuals to join our Sales & Marketing team as Property Specialists. In this role, you will be the first point of contact for potential clients, creating a strong first impression and helping them navigate the buying and selling process. This position offers a mix of office and on-site work, giving you the opportunity to collaborate closely with the Sales team and support client visits.

Key Responsibilities

• Call and engage with a specific number of qualified leads per month for property buying and selling.
• Communicate with property owners to understand their requirements.
• Virtually showcase apartments to prospective buyers and assist the Sales team in closing deals.
• Maintain accurate and timely data entry in the CRM system.
• Generate dashboards and reports from CRM for stakeholders.
• Build and maintain a database of potential and current sellers/buyers.
• Coordinate with Operations team for home inspections.
• Explain and demonstrate property features to clients.
• Stay updated on competing products and services in the market.
• Work towards achieving monthly sales targets with the Sales and BD team.

What We’re Looking For

• 1–4 years of experience in a calling or customer-facing role (real estate experience preferred but not mandatory).
• Strong communication skills in English (knowledge of an additional Indian language is a plus).
• Organisational and multitasking skills with attention to detail.
• Enthusiasm to learn and adapt to CRM systems for reporting and record maintenance.
• Ability to thrive in a fast-paced, target-driven environment.
• Willingness to work on weekends (as they are peak days in real estate).
• Positive, collaborative, and motivated mindset.

Why Join Us?

• Exciting opportunity in a fast-growing real estate sector.
• Exposure to both office and on-site sales activities.
• Supportive work environment with learning opportunities.
• Cab service available for women employees post 7:30 PM.

Job Type: Full-time

Work Schedule: 6 days a week (weekends working, 1 weekday off)

Job Types: Full-time, Permanent

Application Question(s):

• Are you comfotable to work on week ends( one day in a week off)

Experience:

• Pre-sales: 2 years (Required)

Language:

• English (Required)

Location:

• Bengaluru, Karnataka (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Requirements

• 4+ years of experience in professional Web Development
• Proven software development experience in Core PHP, Codeigniter, WordPress; Laravel is a plus.
• Must have 2+ yrs experience in VueJs.
• Experience in ReactJs, NodeJs is a plus.
• Excellent Software Design and Architecting capabilities
• Complete familiarity with client-side scripting and Angular JS, Ember JS , JavaScript frameworks, including jQuery.
• Complete familiarity and expertise in web markup, including HTML5, CSS3.
• Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.
• Complete familiarity and experience working with JSON / XML and REST API structure
• Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git
• AWS/Google Cloud Deployment is a must; Devops capability is a plus.
• Excellent knowledge of relational databases, version control tools and of developing web services.
• Sound Database experience with MySQL and PostgreSQL experience
• A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.
• Agile and Iterative (TDD) development expertise.

Are you passionate about pushing the boundaries of Artificial Intelligence and its applications in the software development lifecycle? Are you excited about building AI models that can revolutionize how developers ship, refactor, and onboard to legacy or existing applications faster? If so, Zevo.ai has the perfect opportunity for you!

As an AI Researcher/Engineer at Zevo.ai, you will play a crucial role in developing cutting-edge AI models using CodeBERT and codexGLUE to achieve our goal of providing an AI solution that supports developers throughout the sprint cycle. You will be at the forefront of research and development, harnessing the power of Natural Language Processing (NLP) and Machine Learning (ML) to revolutionize the way software development is approached.

Responsibilities:

1. AI Model Development: Design, implement, and refine AI models utilizing CodeBERT and codexGLUE to comprehend codebases, facilitate code understanding, automate code refactoring, and enhance the developer onboarding process.
2. Research and Innovation: Stay up-to-date with the latest advancements in NLP and ML research, identifying novel techniques and methodologies that can be applied to Zevo.ai's AI solution. Conduct experiments, perform data analysis, and propose innovative approaches to enhance model performance.
3. Data Collection and Preparation: Collaborate with data engineers to identify, collect, and preprocess relevant datasets necessary for training and evaluating AI models. Ensure data quality, correctness, and proper documentation.
4. Model Evaluation and Optimization: Develop robust evaluation metrics to measure the performance of AI models accurately. Continuously optimize and fine-tune models to achieve state-of-the-art results.
5. Code Integration and Deployment: Work closely with software developers to integrate AI models seamlessly into Zevo.ai's platform. Ensure smooth deployment and monitor the performance of the deployed models.
6. Collaboration and Teamwork: Collaborate effectively with cross-functional teams, including data scientists, software engineers, and product managers, to align AI research efforts with overall company objectives.
7. Documentation: Maintain detailed and clear documentation of research findings, methodologies, and model implementations to facilitate knowledge sharing and future developments.
8. Ethics and Compliance**: Ensure compliance with ethical guidelines and legal requirements related to AI model development, data privacy, and security.

Requirements

1. Educational Background: Bachelor's/Master's or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A strong academic record with a focus on NLP and ML is highly desirable.
2. Technical Expertise: Proficiency in NLP, Deep Learning, and experience with AI model development using frameworks like PyTorch or TensorFlow. Familiarity with CodeBERT and codexGLUE is a significant advantage.
3. Programming Skills: Strong programming skills in Python and experience working with large-scale software projects.
4. Research Experience: Proven track record of conducting research in NLP, ML, or related fields, demonstrated through publications, conference papers, or open-source contributions.
5. Problem-Solving Abilities: Ability to identify and tackle complex problems related to AI model development and software engineering.
6. Team Player: Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team-oriented environment.
7. Passion for AI: Demonstrated enthusiasm for AI and its potential to transform software development practices.

If you are eager to be at the forefront of AI research, driving innovation and impacting the software development industry, join Zevo.ai's talented team of experts as an AI Researcher/Engineer. Together, we'll shape the future of the sprint cycle and revolutionize how developers approach code understanding, refactoring, and onboarding!

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

Job description

We are looking for a great React/Redux Developer proficient with JavaScript. Developers' primary focus will be on developing user interface components and implementing them following well-known React.js workflows.

Responsibilities

• Responsible for the development of a new highly responsive, web-based user interface
• Construct visualizations that can depict vast amounts of data.
• Work and collaborate with the rest of the development team
• Work with the product team, backend team and server teams.
• Learn and understand user interactions and develop a flexible and well-structured front-end architecture, along with the APIs to support it.
• Developing new user-facing features using React and Redux
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Good time-management, interpersonal and communication skills.
• A natural inclination toward solving complex problems, Impulse to learn and master new technologies and curiosity to find new and unusual ways of how to solve various technical issues.

Desired Qualifications and Key Skills

• Bachelor’s degree in computer science, software/computer engineering or an equivalent degree from Tier 1 College is a Plus
• Prior Experience with a Product Based Company is a Plus.
• Should have 3+ years of hands-on experience in configuration, coding, testing and deploying web-based applications in React
• Working in an agile environment with agile methodologies is a must and having Git knowledge is an advantage.
• Should be able to work with designers to transform wireframes into Screens.
• Should be able to integrate screens to business logic and architect database schema to ensure complete design.

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

• BackEnd Technologies:

• Technical knowledge:

• It is important to adapt to changing requirements
• Have the ability to integrate external systems

How many hours are they expected to work? 

• - Full time position ( 40+ hours a week) 
•  

What hours should they work?

•  - Prefer 9-5 EST but there is wiggle room
•  

Will there be nights and weekends? 

• - Nights and weekends are not scheduled, however we are looking for someone that takes pride in their work and will lean in to hit a deadline or to fix a bug if it has a significant impact on the platform.
•  

Should they be expected to lead?

• - Yes, you should be expected to lead and to communicate/ cooperate with other devs as a team. Some coding might be alone but the hope of the app is that it all works seamlessly together and to ensure that there needs to be communication among all devs front end and back end. 
•  

Who will they report to?

• - They will report to Product OwnerRob and Product ManagerJulietta daily for standups and well as pushing tasks through the appropriate structure of review, QA, and production. 
• They will also report and check in with Client SuccessCourtney as we look to make the app have a seamless customer experience and customer value. The goal of Attribute should be to try and give as much value as quickly and easily as possible.

Will they work alone or in a team?

• In some spots they might be expected to work alone and on a separate sprint from others, however, everything needs to tie in and work together, because of that the developer must be team oriented in both development and problem solving.
• Additionally, there will be times that they should expect to work with people who are not particularly tech savvy ( ie. sales, marketing, customer success etc.) to collaborate on a specific feature to produce the best thing for the product.

Accountability

• The developer is both accountable for their code and the code of the team. They should take care and responsibility in the work that is done and if there are problems with the code in QA or production work as diligently as possible to fix that problem ( whether it is their code directly or not).
• As part of this all code will be attached from Github to Jira for developers to constantly upload their commits to Jira tasks
• A mistake is completely fine and expected, bugs are to be expected. What is asked is that you report it as soon as possible and are honest about it so that we can move forward in resolving it as soon as possible.

Customer, Usability, and Value Focused

• The end user of our product will be marketing professionals/head of marketing. At all times the developers need to take this into account and spend time thinking of the ease and the use cases that people will utilize their code or features in real life versus what is a way to make something work but in a vacuum. 

Quality focused

• Pushing out code is awesome, but if the code has a ton of bugs and does not do the required action that is practical for the user then it does not matter. We want a developer who is Quality focused and also hold their other developers accountable.

Focused on the whole 

• When producing a feature it is easy to sometime get sucked into how that features works in a vacuum. The developers need to be able to work together and understand the software architecture as a whole in order to make whatever feature they are working on be able to work with the other features that are built within the app ( and will be built or are on the roadmap for the future).

Creativity and Experimentation

• Developers are expected to work within structures, however, they are always encouraged to take time to think of creative solutions and to collaborate on new features or ways of making the product better.

Unfeathered, Honest, Respectful Communication

• Every developer should feel free to speak their mind in a respectful manner to other developers as well as anyone else in the entirety of the company. Any opinion, thought, or perspective will be listened to and valued. 

Next Man or Woman Up Mentality

• Never should anyone on the team defer a problem and say “ thats not my fault or problem”. We are one unit and one company. One problem is everyone's problem and should lean in to the “next man up philosophy” if you have the time and can help to fix the problem and bring it to a solution you should be willing to.

Upward Mobility and Vesting Opportunity

• This position will allow for upward mobility, increased responsibility, and for people who constantly go above and beyond an opportunity to vest into and own equity in the company

What you need to have: