Medical Scribe / Manager / Customer Care / Associate

About Us

We are the largest and most active online platform for international education!

Yocket was established in 2015 with a mission to connect people to the world's best

learning opportunities. Today, Yocket is the largest community-driven online platform

for international education.

We specialize in premium counselling services for students with ambitions of

pursuing higher education abroad by connecting them to the best universities in the

world. We offer a comprehensive range of services, including expert counselling, test

preparation, visa assistance, and even loans to facilitate your educational journey.

Till date, we have helped more than 10,00,000 students across countries pursue

their higher education. Our students have secured admissions in all of the world's

top 100 global universities, including prestigious institutions such as Harvard

University, MIT, Stanford, University of Oxford, and Columbia University.

We've assisted over 5,700 students in obtaining loans securing more than INR 1,500

Crores, spanning across 15 countries, and have partnered with 12+ lenders like

HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes Bank.

At Yocket, we strive to help our employees find passion and purpose. Join us in

changing the way students make their decisions about education. If you wish to

create an impact and help students get the best education by taking our vision

ahead, we would love to have you on our team!

Job Description

Direct revenue generation through B2C sales.

Responsible for meeting and exceeding sales targets.

Building rapport with students and their parents to drive conversions.

Understanding student profiles to offer tailored solutions.

Open to making calls and following up from different lead sources.

Participating in virtual/physical events, seminars, and webinars.

Requirements

Fresher to maximum 5 years of experience in sales.

Proven ability to meet or exceed targets.

Bachelor's degree or equivalent experience.

Prior experience in target-based sales or revenue-focused roles is a plus.

Exceptional written and verbal communication skills.

Highly organized and detail-oriented.

Strong interpersonal and persuasion skills.

Experience in EdTech sales will be a strong advantage.

Familiarity with CRM tools is preferred.

Benefits

Medical Insurance for you and your family.

No-boss culture – We value ideas over hierarchy.

Access to a psychological counselor – Mental health support provided

Remote opening

min 3.5 years

What you’ll do:

You will be working as a senior software engineer within the healthcare domain, where you will focus on module level integration and collaboration across other areas of projects, helping healthcare organizations achieve their business goals with use of full stack technologies, cloud services & DevOps. You will be working with Architects from other specialties such as cloud engineering, data engineering, ML engineering to create platforms, solutions and applications that cater to latest trends in the healthcare industry such as digital diagnosis, software as a medical product, AI marketplace, amongst others. Focuses on module level integration and collaboration across other areas of projects

Role & Responsibilities:

We are looking for a Full Stack Developer who is motivated to combine the art of design with programming.Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

• Develop new user-facing features

• Build reusable code and libraries for future use

• Ensure the technical feasibility of UI/UX designs

• Optimize application for maximum speed and scalability

• Assure that all user input is validated before submitting to back-end

• Collaborate with other team members and stakeholders

• Would be responsible to provide stable technical solutions which are robust and scalable as pe business needs

Skills expectation:

• Must have

o Frontend:

 Proficient understanding of web markup, including HTML5, CSS3

 Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS

 Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery

 Good understanding of at least one of the advanced JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS etc.

 Familiarity with one or more modern front-end frameworks such as Angular 15+, React, VueJS, Backbone.

 Good understanding of asynchronous request handling, partial page updates, and AJAX.

 Proficient understanding of cross-browser compatibility issues and ways to work

around them.

 Experience with generic Angular testing frameworks

Key Responsibilities:

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the

platform features and functionality to ensure they can quickly gain value from the product.

● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance

via email, chat, or phone to resolve basic questions and technical challenges.

● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help

customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common

requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team

to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS

scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new

ideas to improve customer experience and satisfaction.

Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle

management.

● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,

Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking 4 DevOps Support Engineer to join one of our clients' teams in India who can start until 20th of July. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Job requirements

Key Responsibilities:

• Monitor and troubleshoot AWS and/or Azure environments to ensure optimal performance and availability.
• Respond promptly to incidents and alerts, investigating and resolving issues efficiently.
• Perform basic scripting and automation tasks to streamline cloud operations (e.g., Bash, Python).
• Communicate clearly and fluently in English with customers and internal teams.
• Collaborate closely with the Team Lead, following Standard Operating Procedures (SOPs) and escalation workflows.
• Work in a rotating shift schedule, including weekends and nights, ensuring continuous support coverage.

Shift Details:

• Engineers rotate shifts, typically working 4–5 shifts per week.
• Each engineer works about 4 to 5 shifts per week, rotating through morning, evening, and night shifts—including weekends—to cover 24/7 support evenly among the team
• Rotation ensures no single engineer is always working nights or weekends; the load is shared fairly among the team.

Qualifications:

• 2–5 years of experience in DevOps or cloud support roles.
• Strong familiarity with AWS and/or Azure cloud environments.
• Experience with CI/CD tools such as GitHub Actions or Jenkins.
• Proficiency with monitoring tools like Datadog, CloudWatch, or similar.
• Basic scripting skills in Bash, Python, or comparable languages.
• Excellent communication skills in English.
• Comfortable and willing to work in a shift-based support role, including night and weekend shifts.
• Prior experience in a shift-based support environment is preferred.

What We Offer:

• Remote work opportunity — work from anywhere in India with a stable internet connection.
• Comprehensive training program including:
• Shadowing existing processes to gain hands-on experience.
• Learning internal tools, Standard Operating Procedures (SOPs), ticketing systems, and escalation paths to ensure smooth onboarding and ongoing success.

Job Description: 

Please find below details:

Experience - 5+ Years

Location- Bangalore/Python

Role Overview

We are seeking a skilled Python Data Engineer with expertise in designing and implementing data solutions using the AWS cloud platform. The ideal candidate will be responsible for building and maintaining scalable, efficient, and secure data pipelines while leveraging Python and AWS services to enable robust data analytics and decision-making processes.

Key Responsibilities

• Design, develop, and optimize data pipelines using Python and AWS services such as Glue, Lambda, S3, EMR, Redshift, Athena, and Kinesis.
• Implement ETL/ELT processes to extract, transform, and load data from various sources into centralized repositories (e.g., data lakes or data warehouses).
• Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions.
• Monitor, troubleshoot, and enhance data workflows for performance and cost optimization.
• Ensure data quality and consistency by implementing validation and governance practices.
• Work on data security best practices in compliance with organizational policies and regulations.
• Automate repetitive data engineering tasks using Python scripts and frameworks.
• Leverage CI/CD pipelines for deployment of data workflows on AWS.

Required Skills and Qualifications

• Professional Experience: 5+ years of experience in data engineering or a related field.
• Programming: Strong proficiency in Python, with experience in libraries like pandas, pySpark, or boto3.
• AWS Expertise: Hands-on experience with core AWS services for data engineering, such as:
• AWS Glue for ETL/ELT.
• S3 for storage.
• Redshift or Athena for data warehousing and querying.
• Lambda for serverless compute.
• Kinesis or SNS/SQS for data streaming.
• IAM Roles for security.
• Databases: Proficiency in SQL and experience with relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., DynamoDB) databases.
• Data Processing: Knowledge of big data frameworks (e.g., Hadoop, Spark) is a plus.
• DevOps: Familiarity with CI/CD pipelines and tools like Jenkins, Git, and CodePipeline.
• Version Control: Proficient with Git-based workflows.
• Problem Solving: Excellent analytical and debugging skills.

Optional Skills

• Knowledge of data modeling and data warehouse design principles.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes).
• Exposure to other programming languages like Scala or Java.

REQUIRE TRAVEL EXECUTIVE

SKILLS- RESERVATION, TICKETING, PACKAGES

GENDER- MALE

EDUCATION- GRADUATE

EXPERIENCE- 3 YEARS

LOCATION- PITAMPURA, DELHI/Mumbai

SALARY –UPTO 40K

Roles and Responsibilities

We are looking for smart and driven fashionistas who are quick to learn, passionate about marketing and content and excited about the 0 to 1 journey.

• Strategise and execute all social media content (daily posts)
• Respond to all customer questions & comments on social media channels (Instagram, Facebook, Linkedin).
• Work with the marketing and storefront team to develop social calendars, brand campaigns and promotions.
• Monitor and track content and analyse the trends through comments, shares, followers, etc. Share daily & weekly reports on the influencers and content.
• Strategise and execute content for social media, website, emailers, and on-app content.

Skills (Must have)

• Bachelors degree ongoing/passout.
• Must be a regular social media user.
• Should have a keen eye for identifying new and interesting fashion brands..
• Excel skills required - ability to do basic analysis on Excel.
• Socially engaging and self learner.

Bonus points if you

• Have a social following of your own or are an active member of fashion communities.
• Are an independent brand enthusiast and supporter.
• Are enthusiastic about being a part of a startup and enjoy taking end to end ownership of tasks.

• Meeting with the product team to discuss ideas and specifications.
• Establishing strategy and development pipelines.
• Planning and implementing native functionality.
• Transforming design ideas into functional code.
• Designing and building native plugin codes.
• Identifying and fixing code errors and native plugin bottlenecks.
• Ensuring products conform to high industry standards.

About Hop:

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

About Individual

Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.

The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.

Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.

General Skills

• 3-4 years of experience in Frontend development.
• Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
• Exposure to Behaviour Driven Development and experience in programming and testing.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.
• Dependability
• Accountability and Ownership
• Right attitude and growth mindset
• Trust-worthiness
• Ability to embrace new technologies
• Ability to get work done
• Has good code reviewing skills for conformance.
• Has good software testing skills and good code writing skills.

Technical Skills

• Relevant work experience as a UI Developer. Proficient in JavaScript , ReactJS and/or React Native, Angular , JQuery Experience with HTML, CSS, Knowledge of web services and related technologies (REST) Experience with Web Services and API integration
• Candidate should have a stronghold on HTML & CSS
• Can understand and troubleshoot REST APIs calls
• Database administration and management of a hosting environment such as AWS.
• Knowledge of SASS & LESS will be a plus as well
• Sound understanding of relational and non-relational DB systems such as MySQL, Postgres, MongoDB etc.
• Has experience dealing with JIRA (issue tracking tools), Confluence (knowledge management) tools.
• Experience with building and maintaining microservices.
• Experience with building and integrating the core system with external APIS.
• Good to have: Domain knowledge in the BFSI tech stack.

Day-to-Day Responsibilities 

1. Use JavaScript and cutting-edge JS frameworks to develop front end applications that follow industry-standard design patterns, development methodologies, and deployment models
2. Solve and articulate complex problems through application design, product development, and user experiences. 
3. Develop software used by people who are not software developers--ensure the exceptional software you create influences them to be exceptional professionals in their respective fields
4. Collaborate with other programmers and mentor junior engineers through the development process
5. Leverage the knowledge of your peers to better understand business trends, customer communities, and technology adoption patterns
6. Evolve your language skills in JavaScript by staying current with complementary programming languages, development methodologies, user interface design techniques, and database tools.