IXORA Global Services, looking for an IT Recruiter who can extensively work on day to day recruitment of various positions. Must be a Graduate.
We are looking for a candidate who can handle day to accounting works along with knowledge in employee pay roll including EPF and ESI functions.
Should have technical recruitment experience. End to end recruitment
Business Analyst – I JD for ‘Business Analyst - I’ Resource Experience Required - 6 to 8 years Location - India Summary The ‘Business Analyst’ works closely with the business and technical teams. This role is a major contributor to the requirements specification deliverable, writes the business and functional requirements and ensures the analytical, build, test and deployment tasks related to both internally developed as well as third party solutions are successfully completed. Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables and negotiate on product functionalities. The BA understands software development processes and is very analytical with problem-solving and conflict resolution skills to help identify, communicate and resolve issues. To be successful in this role, the candidate must be a detailed-oriented, inquisitive, selfstarter with excellent communication and negotiation skills, enjoys working independently and thrives working under deadlines. Key Duties and Responsibilities Define configuration specifications and business analysis requirements. Create detailed requirements documents and translate into functional specifications Performs feasibility analysis, scope projects, and work with project management teams to prioritizes deliverables, and negotiate product functionalities. Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing. Report on common sources of technical issues or questions and make recommendations to the product team. Own and develop relationship with partners and work with them to optimize and enhance integration. Partner with multiple teams to develop overall solution design, costing and business case Communicate key insights and findings to the product team. Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer (User Experience Analysis). Communicate with internal colleagues to understand the needs of the client and the organization. Work with external stakeholders to understand and investigate feedback relative to the service, function and/or product. Use data modelling practices to analyse findings and deliver recommendations for strategic and operational improvements. Gain agreement, usually from senior management, of the best method of introducing recommendations to the business. Business Analyst – I Communicate the benefits of the recommendations across departments and take lead to address if any uncertainty and concern. Produce written documentation to support the work, report on the findings and to present to the stakeholders when necessary. Support the staff and teams in making recommended changes, including assisting in RCA and issue risk mitigation preparation. Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation. Monitor and control scope creep as well as manage changing requirements. Maintain collaboration and core understanding to avoid any type of rework. Share knowledge and learnings from past project experience, seek guidance from Senior BA/s as necessary. Educational Qualification & Experience Required 6 - 8 years of work experience with a minimum of 5 years as a Business Analyst. Bachelor’s Degree required with a preference in Computer Science. Experience eliciting requirements and testing. Demonstratable experience analysing data to draw business-relevant conclusions Background in data modelling and visualization techniques as well as prototyping tools. In-depth knowledge of the Software Development Life Cycle. Solid knowledge agile methodologies like Scrum and Kanban. Proven experience writing user stories and acceptance criteria. Prior experience validating functional and user acceptance test cases. Thorough understanding in contact centre processes, contact centre KPIs and related metrics. Knowledge of automated dialers. ACD systems, OMNI Channel Solutions & CTI. Good knowledge of Data Analysis, SQL – DML commands. Strong written and verbal communication skills including technical writing skills. CBAP or equivalent preferred. Prior experience and understanding of Agile Methodology preferred. Prior work experience within BPO or KPO domain preferred.
Hi, we are looking for the graduates in BCOM/BSC for our health care requirement. Interested candidates please share updated resumes to careers @ ixoraglobal.com
DevOps Engineer Position: Full time Base Location: Bangalore, with extensive and frequent travel to SEA R&R: ● Work with people across various levels right from delivery team level to top management ● Support internal product and external customers on multiple platforms ● Working with customer teams (specifically development team) to analyse their process, and environments to improve user satisfaction ● Improve client Devops team by enabling them with DevOps concepts, and processes. ● Act as the technical expert across multiple client projects helping them in enhancing their delivery pipeline , and overall DevOps and Agile practices ● Identify state of the art CI/CD tools, prepare decision proposals, implementation plans for these tools and carry out introduction & training, allowing client delivery to move faster. ● Bring in new and cutting-edge methodologies in DevOps both for Greyamp and for clients. Need to have: ● 3 - 5 years of experience of relevant experience (at least 1 year experience in development, and 2+ in Devops) ● Understanding of Linux/Unix Administration ● Understanding of one scripting language (python, shell, ruby or pearl) ● Experience working with different OS Servers (RedHat, Oracle, Microsoft) ● Strong understanding of version control (GIT) ● Good understanding of build tools like ANT or Maven or gradle ● Experience with setting up relevant dashboard using tools around code quality and vulnerability checks (SonarQube) ● Experience implementing and maintaining CI/CD pipelines (Jenkins or Circle CI or GoCD) ● Good understanding and working experience with Docker Containers ● Experience working with configuration management tools(chef, puppet or ansible) ● Extensive knowledge on working with cloud platform and maintaining automation scripts using terraform or similar tools. ( preferably AWS or Azure or GCP ) ● Basic knowledge on working with the cloud product suite ( preferably AWS or Azure or GCP ) ● Understanding and experience working on Saas architecture ● Understanding and experience with VMware or other virtual environments. Nice to have: ● Experience working with Testing automation tools (Preferably Selenium) ● Knowledge and experience with Kubernetes ● Understanding and experience with Monitoring tools like ELK stack, prometheus and grafana, Nagios, or Dynatrace ● Experience working with DataBase deployments ● Client handling experience and stakeholder management