Accountant

ABOUT THE JOB:

Job Title: Customer Success Executive

Location: Bangalore, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]

Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.  

WEBSITE: https://www.greatify.ai/

JOB DESCRIPTION:

As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.

KEY RESPONSIBILITIES:

● Guide new clients through the initial setup and product adoption process.

● Support clients specifically in onboarding and adoption of ERP modules within our platform.

● Ensure a smooth transition from the sales team to customer success.

● Conduct onboarding sessions or training workshops.

● Serve as the primary point of contact for assigned customers.

● Build strong relationships to foster loyalty and long-term engagement.

● Educate customers on features, best practices, and new updates.

● Act as a bridge between product development and the customer.

● Monitor customer usage metrics to identify risks or opportunities.

● Proactively reach out if usage drops or engagement declines.

● Troubleshoot issues or escalate them to technical support.

● Gather feedback and insights from customers and relay them to internal teams.

● Influence product roadmap and service improvements.

● Advocate for the customer internally.

KEY SKILLS:

● Excellent communication & interpersonal skills

● Strong problem-solving and critical thinking

● Empathy and customer-centric mindset

● Project management and organizational abilities

● Preferred Language: English, Kannada & Hindi

● Familiarity with CRM tools

● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.

● Basic data analysis and reporting skills.

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

1. Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or a related field 

2. Certifications: NA 

3. The Experience That Sets You Apart: 

● 3+ years of hands-on experience building responsive web apps using React 

● Deep understanding of React hooks, component architecture, and state management .

●Experience with Shopify Liquid, themes, and Shopify APIs.

● Experience in building responsive websites and applications that work across various devices and screen sizes 

● Strong skills in JavaScript (ES6+), HTML5, and CSS3 

● Proven ability to own features end-to-end — from design handoff to production 

● Experience integrating with REST APIs and optimizing performance 

● Familiar with Git, code reviews, and CI/CD workflows 

● Exposure to testing frameworks like Jest or React Testing Library 

● Comfortable mentoring juniors and collaborating in cross-functional teams 

4. Your Subject Matter Expertise: 

● SaaS experience of 2 years with total development experience of 3 years 

● Must have worked in a smaller company of less than 100 

● Should have built solutions/softwares end to end and not just as a part of bigger team 

● Should see themselves going deeper into the same role even 5 years down the line 

● Strong proficiency in JavaScript, TypeScript, and ES6+ features. 

● Solid understanding of Redux, React Hooks, and component lifecycle. 

● Experience in developing responsive designs using HTML5, CSS3, and modern CSS frameworks (e.g., Tailwind CSS). 

● Familiarity with frontend build tools and module bundlers such as Webpack, Babel, and npm/yarn. 

● Strong debugging and problem-solving skills.Proficiency with version control systems like Git. 

● Understanding of performance optimization techniques, including lazy loading, code splitting, and caching.Experience with server-side rendering (SSR) and Next.js. 

● Knowledge of mobile-first and progressive web app (PWA) development. 

● Familiarity with design tools like Figma or Sketch for collaboration. 

● Exposure to e-commerce platforms like Shopify, BigCommerce, or Magento. 

● Understanding of backend technologies and REST/GraphQL APIs for better integration.

• 5+ years of experience
• FlaskAPI, RestAPI development experience
• Proficiency in Python programming.
• Basic knowledge of front-end development.
• Basic knowledge of Data manipulation and analysis libraries
• Code versioning and collaboration. (Git)
• Knowledge for Libraries for extracting data from websites.
• Knowledge of SQL and NoSQL databases
• Familiarity with RESTful APIs
• Familiarity with Cloud (Azure /AWS) technologies

ompany Name – Wissen Technology

Group of companies in India – Wissen Technology & Wissen Infotech

Job Title: Java Developer

Experience range:- 3-6 Years

Location:- Chennai

Face 2 Face Drive : Friday & Saturday (11th & 12th July 2025)

·    Strong written/verbal communication skills

·      Minimum 3+Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Fork joins pool and other threading concepts)

·    Good knowledge of the JVM with an understanding of performance and memory optimization.

•  Good experience in Spring boot.
•  Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

•  Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.

•  Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

•  Expert level understanding of Object-Oriented Concepts and Data Structures

•  Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

Job Purpose and Impact:

The Enterprise Resource Planning (ERP) Engineering Supervisor will lead a small engineering team across technology and business capabilities to build and enhance modern business applications for ERP systems in the company. In this role, you will guide team in product development, architecture and technology adherence to ensure delivered solutions are secure and scalable. You will also lead team development and cross team relationships and delivery to advance the company's engineering delivery.

Key Accountabilities:

• Lead a team of engineering professionals that design, develop, deploy and enhance the new and existing software solutions.
• Provide direction to the team to build highly scalable and resilient software products and platforms to support business needs.
• Provide input and guidance to the delivery team across technology and business capabilities to accomplish team deliverables.
• Provide support to software engineers dedicated to products in other portfolios within ERP teams.
• Partner with the engineering community to coach engineers, share relevant technical approaches, identify new trends, modern skills and present code methodologies.

Qualifications:

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in a related field or equivalent experience
• Minimum of four years of related work experience

PREFERRED QUALIFICATIONS:

• Confirmed hands on technical experience with technologies including cloud, software development and continuous integration and continuous delivery
• 2 years of supervisory experience
• Experience leading engineers in the area of ERP basis, Code Development (ABAP, HTML 5, Python, Java, etc..), or Design Thinking.

• Must Have worked in a product development for minimum of 1 years 
• Must Understand the Product life cycle (Requirement analysis/ design/architecture).
• Must Have hands on Coding Experience in J2EE technologies, Core Java, JavaScript, Web services SOAP, RESTful services
• Good experience on any one application server (WebLogic, WebSphere, Apache servers etc.).
• Database experience in any one DB like Oracle/ MySQL/MS SQL etc.
• Knowledge / Experience with any one open source development tools and frameworks (Eclipse, ANT, Junit, PMD, SVN etc.)
• Ability to understand UML design diagrams. Ideally should have designed some modules in prior projects using OOAD and UML.
• Extensive experience with multi-tier transactional architecture and design.
• Passionate about test driven, clean code, automatically tested and continuous deployment

Good to have:

• Any prior Work or Knowledge on newer technologies like Big data cloud, Hadoop and spark)
• Any prior Work or Knowledge on NoSQL, ORM, AWS Services (EC2, SNS, SQS, S3, Cloudfront)
• Any prior Work or Knowledge/ MOOC on Machine Learning and AI.
• Experience in performance engineering domain (testing, tuning, profiling) will be a definite add-on.
• Expertise with identity management, authentication and information security best practices
• Expertise in working with complex cross-domain applications.

• Architect, design and build complex, highly scalable, high performance enterprise applications
• Lead, mentor and work with a team of engineers to deliver on clients application expectations
• Work with clients engineering needs and deliver on requirements in a team environment
• Accelerate development velocity for all engineers and deliver continuous improvements to the teams process and codebase
• Build automation to prevent and/or remediate service problems from becoming production incidents