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Position- Customer Support Executive (Voice and Chat Process )
Blended Process
Experienced (1 year)/ Freshers can also apply
Location- Jaipur
Roles and responsibilities:
1-Could you be able to provide accurate information about products, services, pricing, and promotions?
2-Please help customers with order placement, tracking, cancellations, and returns.
3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
1-Experience required a minimum of 6 months and above.
2-Prefer a candidate who has chat and voice support experience.
3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.
We are actively seeking a self-motivated Data Engineer with expertise in Azure cloud and Databricks, with a thorough understanding of Delta Lake and Lake-house Architecture. The ideal candidate should excel in developing scalable data solutions, crafting platform tools, and integrating systems, while demonstrating proficiency in cloud-native database solutions and distributed data processing.
Key Responsibilities:
- Contribute to the development and upkeep of a scalable data platform, incorporating tools and frameworks that leverage Azure and Databricks capabilities.
- Exhibit proficiency in various RDBMS databases such as MySQL and SQL-Server, emphasizing their integration in applications and pipeline development.
- Design and maintain high-caliber code, including data pipelines and applications, utilizing Python, Scala, and PHP.
- Implement effective data processing solutions via Apache Spark, optimizing Spark applications for large-scale data handling.
- Optimize data storage using formats like Parquet and Delta Lake to ensure efficient data accessibility and reliable performance.
- Demonstrate understanding of Hive Metastore, Unity Catalog Metastore, and the operational dynamics of external tables.
- Collaborate with diverse teams to convert business requirements into precise technical specifications.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or a related discipline.
- Demonstrated hands-on experience with Azure cloud services and Databricks.
- Proficient programming skills in Python, Scala, and PHP.
- In-depth knowledge of SQL, NoSQL databases, and data warehousing principles.
- Familiarity with distributed data processing and external table management.
- Insight into enterprise data solutions for PIM, CDP, MDM, and ERP applications.
- Exceptional problem-solving acumen and meticulous attention to detail.
Additional Qualifications :
- Acquaintance with data security and privacy standards.
- Experience in CI/CD pipelines and version control systems, notably Git.
- Familiarity with Agile methodologies and DevOps practices.
- Competence in technical writing for comprehensive documentation.
SEO Executive Job Description
- We are looking for a result-driven SEO executive to be responsible for developing optimized web content. The SEO executive's responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO and ROI, and assisting with the maintenance of the website's architecture to ensure user friendliness.
- To be successful as an SEO executive, you should have strong copywriting and analytical skills, knowledge of coding techniques, and a commitment to constantly improving on key skills. Ultimately, an SEO executive should have outstanding knowledge of SEO, passion for the industry and time management skills.
SEO Executive Responsibilities:
- Conducting on-site and off-site analysis of web SEO competition.
- Using google analytics to conduct performance reports regularly.
- Creating high-quality SEO content.
- Assisting with blog content.
- Leading keyword research and optimization of content.
- Keeping up-to-date with developments in SEM.
IT Company
Full Time Office Job
Salary - 10k to 14k in hand
Experience - 1 to 2 year
A project manager is accountable for initiating, planning and allocating resources, preparing
budgets, monitoring progress, managing changes and keeping stakeholders informed throughout
the project lifecycle. Project Manager in DarwinBox operates within the defined Implementation
framework of achieving the company's goals and vision.
Responsibilities:
Contribute to managing end-to-end implementation project life cycle, driving optimization
of operating models
Determine Project Scope, Objectives and Dependencies
Develop and manage a detailed project schedule, work plan and key milestones
Determine and Define Project Resource Allocations
Manage Risks, Issues, Assumptions and Dependencies on Project by assigning
appropriate ownership and escalations
Capture project health metrics, maintaining a central repository for all projects and
project information that provide insights into processes and frameworks that work
Establish and execute Project Governances viz., Steerco Meetings, Weekly Cadences and
Track Action Items to closure
Conduct governance calls for ongoing projects and ensuring project commitments are
being met by Darwinbox’s implementation team as well as the Client’s implementation
team
Develop and manage a detailed project schedule and work plan
Collaborate with Client on requirement changes and initiate change management
process
Identify, document and update the project scope for changes
Initiate appropriate review and approvals on the changes
Evaluate and analyze the impact of changes and communicate with stakeholders
Seek approvals and commitments on the scope, cost and schedule
Ensure SOP adherence, time-logging, effectively making use/ driving adoption of Project
Management tools and methodologies
Review/prepare Project Plans for implementation projects and monitor resource
allocation
Identify Stakeholder Communication Requirements on project performance metrics
Collaborate with Product Teams on Product enhancements
Document impact and prioritize changes to Product Backlog and timelines
Stakeholder Reporting - Preparing status reports, highlighting risks to the project
timelines, proactively escalating potential red flags, and recommending mitigation
solutions
Track Project Closure / Handover activities to downstream teams.
Requirements:
B. Tech or an equivalent degree
MBA or an equivalent degree is preferred but not mandatory
Excellent written and verbal communication skills
Ability to work under pressure and adaptable to change
Excellent time management and problem-solving skills
Proficiency in MS Office tools
6-8 years of prior experience in a project management role is preferred
Any experience in MS SharePoint, MS Power Automate, Excel Macros, Project
Management Tools like JIRA, Zoho Projects is an added advantage
Any Project Management (PMP/ Prince2/Agile CSM) or Agile certification is mandatory
Architects are responsible for driving Technology & Best Practices in Engineering. We are a rapidly growing & constantly improving organisation. We seek very high levels of ownership in all individuals, especially leadership roles like this - Ownership of your team, your product. Going beyond your role & contributing to make the organisation & business better is an expectation.
Responsibilities:
- Actively participate in development along with team members for as much as 50% of their time, creating modules & systems that can then be treated as a working reflection of the best practices.
- Participating in code reviews, design reviews, architecture discussions.
- Being responsible for Scaling, Performance & Quality for the team
- Setting up best practices to help the team achieve the above and constantly thinking about improving the technology use are your responsibilities.
- Driving the adoption of these best practices around coding, design, quality, performance in your team and influence them for the entire organisation are also expectations from you.
- Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create
- Collaborate with Product Management and Product Development leaders in developing product visions and strategies.
- Define & drive implementation of long term technology vision for your product & team
- You will be the primary owner of the architecture of your product and will also be responsible for getting it reviewed, and making sure the system is built accordingly.
- Be an evangelist for technology & represent in external forums.
- Creating architectures & designs for new solutions around existing and new problem spaces
- Drive technology & tool choices for your team & be responsible for them.
Requirements:
- Quick & Excellent Problem solving skills for complex & large scale problems
- Exposure to a wide variety of problem spaces, technologies
- Very Strong System design and OO skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction
- Solid coding skills with ability to drive teams through massive refactoring exercise & improve coding standards across large code bases
- Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures.
- Awareness of pitfalls & use cases for a large variety of solutions
- Deep understanding & experience of high performance web scale & real-time response systems with experience & expertise in a variety of large scale persistent systems including large databases
- Exposure to complete product development cycles - From inception to production to scaling up, supporting new requirements, re-architectures the Principle architects should have seen it all and ideally in multiple cycles.
- Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure for 5 years
- Must have worked in a small setup (either a startup or a small & reasonably independent team)
- 8+ years of overall experience
- B Tech or higher in Computer Science or equivalent required
- Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
- Experience in migrating on-premise data warehouses to data platforms on AZURE cloud.
- Designing and implementing data engineering, ingestion, and transformation functions
- Experience with Azure Analysis Services
- Experience in Power BI
- Experience with third-party solutions like Attunity/Stream sets, Informatica
- Experience with PreSales activities (Responding to RFPs, Executing Quick POCs)
- Capacity Planning and Performance Tuning on Azure Stack and Spark.
Frontend Developer.
Experience: 3 - 5 years
Skills: React , UI Development, JavaScript, HTML5, CSS , J Query, JSON, Bootstrap, Typescript,
Optional: jasmine, karma
Job Description:
- Responsible to develop web applications using React.
- Write and maintain the front-end code of web applications & To work in UI development.
- Experience in Responsive / Material UI Development.
Process Exposure:
- Able to interact with the team and understand functional requirements and create design documents for new features.
- Exposure to bug fixing, maintenance, continuous integration releases.
- Participate in sprint planning and story elaboration sessions.
- Candidate should be able to work independently in an Agile project.
- Experience with Test-Driven Development, Integration testing and Agile processes.
We are now looking to onboard an exceptional QA Engineer on our team. They will be an integral part of our technology function and work on challenging, cutting-edge problems, and contribute to the testing of various software systems and subsystems. They will be responsible to give a final go-ahead for new and interesting products for our B2B users and will work with the best minds in the industry.
What will you do?
- Test current products and identify deficiencies.
- Suggest solutions to identified product problems.
- Investigate product quality in order to make improvements to achieve better customer satisfaction.
- Plan, create, and manage the overall Quality Planning strategy.
- Collaborate with the Product Development team to ensure consistent project execution.
- Identify quality assurance process bottleneck and suggest actions for improvement.
- Oversee continuous improvement projects.
- Collect quality data.
- Identify key KPIs for product quality.
- Track quality assurance metrics, like defect densities and open defect counts.
- Prepare and present reports and metrics to Senior Management.
Please apply, if you have:
- A minimum of 2 years of experience as a Quality Assurance Engineer.
- An experience with a variety of different testing techniques such as UI Testing, Automated testing, Test Driven Development Strategies, etc
- An experience in testing tools such as Selenium, JMeter
- An experience with coding using Python, Java, Node.js.
- An experience with software QA tools and processes.
- Knowledge of MySQL
- A sense of ownership and pride in your performance and its impact on the company’s success.
- Critical thinker and problem-solving skills
- Good time-management skills
- Great interpersonal and communication skill
We have:
- A team of aces, from top-tier schools and startups, to work with
- A fast-paced, data-driven, and fun work environment
- A huge appetite for new, disruptive, creative, and implementable ideas
- An open work culture
We offer:
- Competitive salary
- Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
- Opportunity to grow really fast.
- Opportunity to hire a team & mentor them in the future.
- ESOPs
Hiring process:
- Shortlist
- Intro call of 15min
- 1-2 Tech rounds
- HR round
- Offer rollout
We are having openings at DxGame Studios for VFX Artist with unreal game Engine. If interested pls share your resume with portfolio and the JD is below
Essential Functions:
- Work with VFX Lead and Art Director to create a wide range of high quality real-time VFX
- Collaborate with design to create abilities, boss effects, in-game pickup effects
- Create skyboxes, cloud systems, storms, and ambient effects inside environments
- Create VFX for cinematics to support story
- You will be expected to create the highest quality real-time visual effects, both in appearance and performance, while adhering to the project’s artistic vision
- Collaborate closely with engineering, design, animation and art teams to create beautiful and believable effects that offer creative solutions to design challenges, add life to the game world, and create wow moments for the users
- Responsible for a variety of aspects of real-time vfx production from creation & simulation all the way through optimization and quality assurance
- You will work in the engine and own both the technical and creative processes
Preferred Qualifications:
- 4+ years of real-time VFX experience
- Impressive portfolio demonstrating a wide variety of VFX coverage and animation skills
- Strong knowledge of Photoshop, as well as Maya or other 3D packages
- Critical eye for timing and motion in relation to real world physics behaviors
- Experienced in gameplay VFX (abilities, boss, npc)
- Team player attitude, and self-driven to excellent content
- Proficiency with authoring and editing node based shaders and blueprints
- Advanced animation proficiencies with experience using Houdini, FumeFX, Rayfire, and/or After Effects
- Strong knowledge of PC and console development










