11+ PRTG Jobs in India

Hardware person need to know

1. Latest and old Windows Operating System
2. Linux(ubuntu, centos, others) Operating System
3. Installation of windows and Linux operating system
4. Networking knowledge
5. LAN, Router, Switch configuration and installation
6. Knowledge of computer hardware as like RAM, HardDisk, Motherboard, SMPS, and other parts
7. Knowledge of repairing and replacing of hardware of both desktop and laptop
8. knowledge of installation of different software for both Linux and Windows operating system

• Enterprise Network Implementation for Global Enterprise customers.
• Extensive experience in a network implementation environment gained in an ISP or telco or enterprise environment.
• Good technical knowledge and practical experience of BGP, OSPF routing protocols & switching technology.
• Conversant in best practices appropriate to network design and security.
• Understanding of hardware and software performance and scaling limitations.
• Network implementation, and management using Cisco Routers & switches ( Nexus & Catalyst), Juniper M and T series routers, and Aruba Wireless.
• Excellent communication and interpersonal skills – confidence and professionalism both in working with multinational project teams and with clients on various levels of the organisation, from technical audiences to senior management
• Analytical and critical thinking; innovative problem-solving capability for complex customer requirements
• Ability to work under pressure from both customers and internal stakeholders and produce solution designs that are deliverable

Experience:
• A minimum of 4 years’ total experience in the areas of Networking and Telecommunications technologies
• At least 2 years’ experience in dealing with large, corporate customers in a technical solution Implementation profile.

Purpose of the Role

Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.

Desired Skills and Competencies

• Ability to Influence
• Customer Sensitivity
• Execution Excellence
• Functional Expertise
• Situation Handling
• Team Management
• Working Together

Role Description:

1. Work Experience: Should have work experience in Telco / ISP service Provider background
2. Should have experience in Planning and Operations of Broadband network.
3. Should Lead a Team and Manage Day to Day NOC Operation.
4. Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
5. Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
6. Maintain the Uptime of the network at 100%.
7. Should Monitor the Network and planning maintenance activities timely.
8. Should work on building redundancy and elimination of Point of Failures.
9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
10. Provide backend support to cross functional teams for new provisioning and Fault Repair.
11. Should be available 24*7 for support for responding to emergency situations and planned activities.
12. Should be Responsible for Inventory Management.
13. Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities. 
14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
15. Should analyse fault trends and plan preventive actions.
16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.

Technical Requirements:

1. Should have Good Knowledge of Switching and Routing.
2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
4. Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
5. Should have worked on NMS Tools and have understanding of SNMP Protocol.
6. Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
7. Should have Good understanding of Fiber Technology.
8. Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
9. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
10. CCNA/CCNP Certification is Preferred.

Database Management and complete DATA BASE ORIENTATION OF CLIENTS IN THE SOFTWARE SYSTEMS AND PUNCHING THE DATA INTO THE SOFTWARE ASSIGNED.

-Troubleshoot and resolve all problems encountered with hardware and software.

-Laptop, MAC pcs, Troubleshoot and resolve firewall, desktop, hardware, connection, printer, and software issues.

-Update network applications as required. Maintain daily tape backup and off-site tape storage

Administration of all networks, servers, and storage infrastructure to Build, test, implement, operate, patch, monitor, backup, update, and secure

-Hardware / Software configuration of Servers, Switches, Routers, Firewalls, and storage system

Maximize corporate network services uptime by maintaining the corporate network, server, and storage infrastructure

-Maintain and manage VPNs and routers and Troubleshoot Management of personal queries

Provide Mobile device support and Maintain all the devices and regular check of the personal devices of the Management and Employees.

Desired Candidate Profile: 

-Outstanding organizational and time management skills, Analytical thinker, and problem solver. Attention to detail is Crucial.

-Experienced Symantec Antivirus/Cisco VPN solutions, Hands on experience in networking, routing and switching, and Administration

-In-depth knowledge of best practices around management, control, and monitoring of server infrastructure.    

Responsibilities:

• System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
• Deploy, Install, Configure and administer Linux Systems and Servers
• End-user support and troubleshoot technical issues
• IT Asset and device assignments, management, and maintenance 
• G-Suite Administration
• Configure and provide Biometric and HID access
• Maintain licenses for all MTX Applications
• Interact with employees globally at the technical level, as required 
• Perform Regular Audits of IT Assets and Applications
• Ability to configure and scale IT systems and networks for a rapidly growing organization
• Assist with hardware and software issues
• Assist in defining and documenting best practices and support procedures
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

What you will bring:

• 4-7  Yrs experience in IT support and system administration
• Experience in network administration and Cisco Meraki
• Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
• Experience with Linux Server deployment and Administration
• Advanced knowledge of Ubuntu is a must
• Experience in tools like Jenkins, Docker, etc.
• Advanced knowledge of Windows, macOS
• Cisco CCNA Certification is a big plus
• Experience in Cybersecurity is good to have
• Experience working with G-Suite Administration is good to have
• Experience working with Biometric and HID access is good to have
• Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
• Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable. 
• Key soft skills like - 
• Flexible with multifaceted tasks and a team player
• High-level problem-solving
• Analytical and critical thinking capabilities
• Strong interpersonal and collaborative skills
• Exceptional written and verbal communication skills
•  

• Perform technical feasibility studies of new technologies and architectures, including evaluation of OTS cloud offering.
• Generate entire software image for the target device, including the kernel, device drivers, libraries, and application software, and the bootloader for proprietary IOT connectivity device(s).
• Software packaging with RPM building and management
• Define the process to upgrade the new Linux package to existing hardware at customer premises
• Configuration and Troubleshoot of the proprietary IOT connectivity devices for internal R&D teams during their development and verification
• Automate the creation and distribution of keys and certificates
• Understand, implement, and automate security controls for IoT connectivity devices.
• Tune server and application-level performance monitoring and alerting.
• Help define our roadmap and architecture based on technology and business needs, considering architectural issues and tradeoffs
• Understand and manage integration points with other systems that interface with your applications
• Supports development of project plans, including scope, budget, schedules, and risk management.
• Works closely with the business analysts, software development and verification team, the functional manager, and the program manager.
• Collaborate and work with global teams in multiple locations.
• Interface with Global Privacy and Security team for the IoT Gateway understand security risks and recommendations and provide solutions to mitigate the security risks

• Bachelor’s degree in Computer Networking / Computer Science / Software Engineering or a related field
• 12+ years of hands-on experience in Networking, shell scripting, and Linux internals, with a development background.
• Strong understanding of Networking concepts like VPC, Route tables, Host base router firewall, SSH, NAT, DNS, DHCP, SNMP, Virtual IPs, VPN
• Linux System Administration and Networking work experience
• Configuring Firewalls(IP tables/firewall) and security software
• Able to generate Linux packages, and configure based on business needs.
• Passion for cybersecurity. Ability to build secured Linux packages with antivirus and security patches.
• Shell, Python scripting experience
• Basic SQL skills
• Ability to work with cross-functional and remote teams. Must be able to communicate in English, both written and verbal.
• Interpersonal skills to effectively collaborate with vendors and customers.

• Experience with Agile Scrum
• Development background in Java/C++
• DevOps knowledge
• Knowledge on javascript

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies
• Maintain all local software and hardware licensing to ensure conformance.
• Support determination of local and customer needs for yearly budgeting process and request for proposal processes.

• Any B.Tech / BE graduate
• Minimum 3+ years of experience into IT system administration
• A working knowledge of IT operating systems, particularly Windows, IOS
• Hands on experience of installing IT hardware and software
• Strong communication skills

• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Experience with Firewall management
• Handling LAN / WAN networks an coordinating with ISPs
• Working with vendors for purchasing / renting laptops and desktops.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude

Chennai