11+ User experience management Jobs in Pune | User experience management Job openings in Pune

What makes Bakerstreet Digital Special? 

• We are not just an ambitious niche Digital Products company. We are an ambitious Digital Products Company with a soul.
• Fundamental to our mission of building world-class (we have won a webby award) global (26 global products live 0-1) digital products is an integrated, mission-driven team of consultants who are passionate about their competency.  

Who are you? A Digital Designer that can skillfully orchestrate end to end Product Design. You:

• Have experience building Products at the Business, User, UX and Architecture levels with multi-disciplinary teams
• Have worked with global clients in a consulting or product team and understand communication and management protocols of large Banks
• Have a fine understanding of the fintech domain
• Understand the difference between UI and a UI Design system that can flex and scale
• Can imagine, articulate well, and create buy-in for your ideas
• Are hands-on and able to rapidly visualise ideas
• Are able to work collaboratively to deliver the UI in sprints across products
• Have a deep understanding of CX, Design beyond screens and colours 
• Can translate business requirements and customer experience into features and functions that drive the platform/product roadmap. 

What you will do:

• Client Engagement: Act as a primary point of contact for clients, understanding their design requirements, and translating them into actionable design solutions. Conduct client meetings, gather feedback, and ensure client satisfaction throughout the project lifecycle.
• User Experience (UX) Design: Conduct user research, usability testing, and competitor analysis to identify opportunities for enhancing the user experience. Create wireframes, prototypes, and user flows to effectively communicate design ideas and user interactions.
• User Interface (UI) Design: Develop visually appealing and intuitive user interfaces that align with the project's branding and business goals. Collaborate with cross-functional teams to integrate UI components seamlessly into the final product.
• Mentoring Trainees: Provide guidance and mentorship to junior designers and trainees, fostering their growth and development. Conduct design workshops and share best practices to improve team skills.
• Leading Design Pods: Lead a small team of designers by providing direction, feedback, and support. Organize design sprints and coordinate efforts to ensure projects are delivered on time and within scope.
• Design Strategy: Contribute to the development of design strategies and play an active role in proposing new ideas and approaches to continuously elevate the quality of design work.
• Collaboration: Collaborate with product managers, developers, and other stakeholders to ensure a cohesive and seamless design-to-development process. Advocate for design thinking and user-centric approaches within the organization.
• Industry Trends: Stay up-to-date with the latest UI/UX design trends, tools, and technologies, and incorporate relevant innovations into design processes

Who you are NOT. This role is not for you if: 

• You can only follow the given process
• Not think out of the box, innovative solutions to startup problems
• Have time-zone constraints (this is a global time-zone role)
• Work only in a slow, structured environment where you are given detailed instructions
• Want to take it easy and prefer a passive role 

What you will get: 

• An opportunity to be a core team member with a growth path
• A fast-growth environment with a world-class visual design quality 
• A place where you matter, and are not just a cog in the wheel
• An encouraging, informal and comfortable working environment
• A place where flexibility can be earned and work-life balance ensured
• Competitive Compensation

You will learn: 

• How to build a design and build a global quality next generation product ground-up
• How to build a Design-led organization ground-up
• How to build a Zero to one product, not just enhance or add features

What are the Qualifications you need? 

• Proven experience (2-7 years) as a UI/UX Designer, with a strong portfolio showcasing successful projects and a user-centered design approach.
• Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch and prototyping tools.
• Solid understanding of user experience principles, information architecture, and interaction design.
• Excellent visual design skills with a keen eye for aesthetics, typography, and color theory.
• Strong communication and presentation skills, capable of explaining design decisions and receiving constructive feedback.
• Leadership abilities, with the capacity to motivate and guide team members effectively.
• Ability to prioritise and manage multiple milestones and projects efficiently
• Ability to think through product propositions ground-up considering the entire product eco-system
• Must have Customer-oriented data-led problem-solving skills 
• Ability to work with and influence senior stakeholders

Our Hiring Process:

1. You Apply and answer a couple of quick questions [5 min]
2. Online Skills Assessment [1 hr]
3. Recruiter screening phone interview [30 min] 
4. Skills assessment take-home challenge
5. Technical interview: [30 min - includes a discussion around the submitted assignment]
6. Founder's interview: [30 min]
7. We make you an offer and proceed for reference and BGV check.

To fast track your application, kindly complete the test at https://app.testgorilla.com/s/m5wwvnax

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

About the role

As a full-stack engineer, you’ll feel at home if you are hands-on, grounded, opinionated and passionate about building things using technology. Our tech stack ranges widely with language ecosystems like Typescript, Java, Scala, Golang, Kotlin, Elixir, Python, .Net, Nodejs and even Rust.

This role is ideal for those looking to have a large impact and a huge scope for growth while still being hands-on with technology. We aim to allow growth without becoming “post-technical”. We are extremely selective with our consultants and are able to run our teams with fewer levels of management. You won’t find a BA or iteration manager here! We work in small pizza teams of 2-5 people where a well-founded argument holds more weight than the years of experience. You will have the opportunity to work with clients across domains like retail, banking, publishing, education, ad tech and more where you will take ownership of developing software solutions that are purpose-built to solve our clients’ unique business and technical needs.

Responsibilities

• Produce high-quality code that allows us to put solutions into production.
• Utilize DevOps tools and practices to build and deploy software.
• Collaborate with Data Scientists and Engineers to deliver production-quality AI and Machine Learning systems.
• Build frameworks and supporting tooling for data ingestion from a complex variety of sources. Work in short sprints to deliver working software with clear deliverables and client-led deadlines.
• Willingness to be a polyglot developer and learn multiple technologies.

Skills you’ll need

• A maker’s mindset. To be resourceful and have the ability to do things that have no instructions.
• Extensive experience (at least 10 years) as a Software Engineer.
• Deep understanding of programming fundamentals and expertise with at least one programming language (functional or object-oriented).
• A nuanced and rich understanding of code quality, maintainability and practices like Test Driven Development.
• Experience with one or more source control and build toolchains.
• Working knowledge of CI/CD will be an added advantage.
• Understanding of web APIs, contracts and communication protocols.
• Understanding of Cloud platforms, infra-automation/DevOps, IaC/GitOps/Containers, design and development of large data platforms.

What will you experience in terms of culture at Sahaj?

• A culture of trust, respect and transparency
• Opportunity to collaborate with some of the finest minds in the industry
• Work across multiple domains

What are the benefits of being at Sahaj?

• Unlimited leaves
• Life Insurance & Private Health insurance paid by Sahaj
• Stock options
• No hierarchy
• Open Salaries

Roles and Responsibilities

• Proficient in Java, with a good knowledge of its ecosystems
• Solid understanding of object-oriented programming
• Familiar with various design and architectural patterns
• Skill for writing reusable Java libraries
• Knowledge of concurrency patterns in Java

Main Skills required

Java

Spring boot

Hibernate

Desired Candidate Profile

T.E: 4+ years

Job Location : Gurgaon, Bangalore, Mumbai, Pune

Package : Negotiable

Notice Period : MAX 15 Days

Perks and Benefits

Shift timings - Day

- Salary should not be a constraint for the right fit 

Please Note:- kindly share this job requirement with your acquaintances, relative & Friends who are looking for change in same profile or else feel free to call on below mention contact name & No.during (10:00 Am-05:30 pm)(Mon-Fri) 

Send resumes at preeti.bedi(at)programming.com

Current location -

Relevant experience (in years)-

Last drawn / Current CTC-

Expected CTC-

Skills:
Enterprise Asset Management/ Work Management
IBM Maximo,SAP IAM,Infor EAM

Job Responsibilities will include:

-----------------------------------------------

- Overall experience of 5-10 years

- Strong Functional knowledge in Enterprise Asset Management/ Work Management

- Hands on experience in IBM Maximo or SAP IAM or Infor EAM and its integration with supporting systems

- Experience in Utilities industry clients (Electricity or Gas or Water)

- Experience in Supply Chain Domain will be a plus

- Full time regular MBA

- A bachelor's degree in Engineering

Role: UI Developer (ReactJs Developer)

Experience: 1.5 - 2.5 Years
Qualification: BE (IT/ Computer), B.Tech., M.Tech., MCA.

Primary Skills (Must Have):

·      1.5 - 2.5 years of experience in web UI development 

·      Hands-on experience in developing responsive design using ReactJs,HTML 5 + CSS3, jQuery

·      Bootstrap 3 and other JavaScript Frameworks 

·      Worked on SCSS and LESS 

·      Worked on UI integration, collaborate with the design team to define the UI architecture, using Web design best practices 

·      Knowledge of Material design framework Good communication and interpersonal skills 

Additional skills/good to have:

·      Hands-on experience in developing a web-based solution using the latest technologies covering React.Js Angular, Angularjs, jQuery, JavaScript, HTML5 technology (CSS3, Compass, etc.), object-oriented javascript and MVC js frameworks like Extjs/angular/backbone

·      Bootstrap 4 WCAG standards (AAA) W3C validator BEM standards Table structure (Mailer) 

·      Ability to work independently, good communication skills have experience in working on complex and medium to large projects.

·      Good understanding of SDLC and flair to follow the processes. 

·      An understanding of the fundamentals in object-oriented development, UML and Design Patterns

·      Experience building complex web apps that have been successfully delivered to customers 

·      Exceptional analytical abilities, creativity, and attention to detail 

·      Good team player who is a self-starter and well organized

·      Good expertise, good in technical analysis/debugging problems/issues, 

·      Experience in designing and architecting medium to complex systems, well versed with design standards &   framework

·      Experience in working on multiple technologies and complex projects 

·      Knowledge in Design Patterns. 

·      Mobile development experience would be an added advantage.

·      Functional and Technical Specs documentation

The key aspects of this role include:

• Design, build, and maintain scalable applications using Python.
• Contribute to the entire implementation process including driving the definition of improvements
based on business need and architectural improvements.
• Act as a subject matter expert for Application Software developers and Engineers.
• Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:
• More than 4+ years of experience as a software developer in Python, with knowledge of at least one
Python web framework such as Django, Flask, etc.
• Good understanding of common design patterns and architecture principles to design reliable and
Scalable applications
• Strong communication skills
• Knowledge of databases line NoSQL or MongoDB
• Good to have AWS and Docker or Web services
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3