11+ SonicWall Jobs in India

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The CS + Project Management Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic project management, and end-to-end delivery.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Business Development & Account Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
• Support new business conversations through demos wherever required
• Drive expansion into new teams, geographies, or use cases within existing enterprise clients

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 4–7 years of full-time experience in Customer Success / Key Account/ Project Management
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with domestic and international customers and managing stakeholders across time zones and regions
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Experience in fast-paced startup environments preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Work life balance / Startup / Learning / Good Environment .................................................................

Job Responsibilities

• Design machine learning systems
• Research and implement appropriate ML algorithms and tools
• Develop machine learning applications according to requirements
• Select appropriate datasets and data representation methods
• Run machine learning tests and experiments
• Perform statistical analysis and fine-tuning using test results
• Train and retrain systems when necessary

Requirements for the Job

1. Bachelor’s/Master's/PhD in Computer Science, Mathematics, Statistics or equivalent field andmust have a minimum of 2 years of overall experience in tier one colleges 

1. Minimum 1 year of experience working as a Data Scientist in deploying ML at scale in production
2. Experience in machine learning techniques (e.g. NLP, Computer Vision, BERT, LSTM etc..) andframeworks (e.g. TensorFlow, PyTorch, Scikit-learn, etc.)

1. Working knowledge in deployment of Python systems (using Flask, Tensorflow Serving)
2. Previous experience in following areas will be preferred: Natural Language Processing(NLP) - Using LSTM and BERT; chatbots or dialogue systems, machine translation, comprehension of text, text summarization.
3. Computer Vision - Deep Neural Networks/CNNs for object detection and image classification, transfer learning pipeline and object detection/instance segmentation (Mask R-CNN, Yolo, SSD).

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

About the Role

We are seeking a highly motivated, detail-oriented, and proactive individual to join our fast-paced leadership team as a CBO’s Office Associate. In this role, you will work closely with the Chief Business Officer, supporting day-to-day activities, assisting in strategy development, and ensuring smooth operations. You will also collaborate with cross-functional teams to contribute to business growth, operational efficiency, and strategic initiatives.

What will you do at Fynd?

• Support the CBO in managing daily priorities, schedules, and operational tasks effectively.
• Assist in the testing and evaluation of emerging business strategies and tools, ensuring alignment with market trends and best practices.
• Participate in research, development, and execution of strategic business scenarios to simulate real-world outcomes.
• Provide concise, actionable insights and feedback on business strategies, operational efficiencies, and potential areas for improvement.
• Collaborate closely with internal teams to identify challenges, implement solutions, and drive decision-making processes.
• Assist in preparing high-quality presentations, reports, and documentation for reviews and strategic discussions.
• Actively contribute to quality assurance for business processes, ensuring smooth workflows and adherence to deadlines.
• Maintain and update key documentation, including strategy roadmaps, progress trackers, and meeting notes.

Some Specific requirements

• Excellent written and verbal communication skills with the ability to articulate findings, updates, and recommendations effectively.
• Ability to work independently and collaboratively in a dynamic, high-performance environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• A problem-solving mindset with a creative and diverse approach to tackling challenges.
• Strong organizational skills with a commitment to high-quality work and the ability to prioritize tasks efficiently.
• A proactive attitude and the ability to manage tight deadlines and occasional extended hours when required.

Why Join Us?

• Work directly with the CBO and gain hands-on experience in strategic business operations and decision-making.
• Opportunity to influence key business strategies and contribute to innovation within a fast-paced, growing organization.
• Exposure to cutting-edge tools, processes, and business practices, fostering professional and personal growth.
• A dynamic work environment that values ideas, learning, and impact-driven performance.

Please Note:

• This is a full-time, on-site position (no WFH).
• A flexible work schedule is expected, including occasional extended hours based on business requirements.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

About the role

As a UX designer, you will work with folks in the product team to envisage the end-user experience for various financial services products in a competitive space to bring an engaging and delightful customer experience. You will use market analysis, customer feedback, and insights from data to iteratively refine the design and achieve excellence. As an early member of this team, you’ll also have the opportunity to define the UX guidelines, design language, and information architecture for various products across the organization.

What will you do if you join us?

• Develop mockups for our development and design team
• Coordinate with the UI design team on issues like navigation, page routing, product page design, and more
• Conduct competitive analyses of other websites & apps that operate in the same space
• Conduct usability tests on each independent type of page on the website and create a report showcasing your findings
• Prepare customer analyses based on our target demographic and initial transactions
• Participate in creating a content development strategy

You should have

• Bachelor’s Degree in Computer Design, Development, or Engineering required
• Proficiency in design tools such as InDesign, Illustrator, or Figma
• Understanding of the B2B2C marketplace and the functions of the Fintech market
• Experience preparing detailed competitive and consumer analyses

Responsibilities:

• Take a lead in product and design ideation, planning and prioritisation. Also be responsible for the creative direction the product should take. 
• Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behaviour and data. 
• Work closely with the Product and the engineering team deliver delightful customer experiences and ship new features
• Take part in creative and holistic thinking across our diverse products and conduct design reviews and status meetings as needed.
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Running user testing of applications, software, websites. Troubleshoot UX DESIGNER problems.
• Communicating scenarios, end to end experiences, interaction models and screen designs to other stakeholders
• Develop UI mock-ups and prototypes 
• Effectively mentor and inspire a team of designers. Help the team in raising the bar, resolving blockers, prioritising and breaking down complex projects into simpler tasks.

• Analyze, plan and develop requirements and standards in reference to the product pipeline.
• Create and manage the product plan for new tech integrations with the third-party vendors.
• Manage the current integrations with the third-party vendors for ongoing changes & requirements.
• Determine and define clear deliverables for the team members. Assign and oversee the daily tasks of technical personnel while ensuring the team is actively working toward established product milestones.
• Hold daily scrum team meetings to determine progress and address any questions or challenges regarding projects
• Establish and implement training processes and strategies for all technical personnel
• Ensure high test coverage and low post release issues through effective product planning.
• Prepare progress reports for senior management.

Qualifications

• Master's degree in Project Management or related technical field required
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacle

Appristine Technologies. We are based in Pune and offer an exciting working environment along with very attractive remuneration, to all deserving candidates. Currently, we are hiring for the following role.

1. ReactJS Developer – 2+ Years Exp.

Skills & Knowledge

• Minimum 3 years of development experience in React and Redux.
• Good understanding and experience of HTML / CSS / Javascript / Webpack / Bootstrap.
• Hands-on experience with ES6 / ES7 / ES8 features.
• Expertise with Web Services / REST APIs.
• Skillful experience in Node JS / Express / MongoDB will be a plus.
• Understanding of mobile cross-platform frameworks like React Native.