shopify Developer

About Product :

Instanodes:

Instanodes is a leading provider of Web3 infrastructure, offering robust and scalable solutions for blockchain developers and businesses. Our mission is to simplify the complexities of blockchain technology, enabling our clients to focus on building innovative and disruptive applications. We are passionate about empowering the decentralized future and are seeking a talented and driven Product Manager to join our team.

About the Role:

We are looking for an experienced and entrepreneurial Product Manager to lead the growth and development of Instanodes. You will be responsible for the overall product strategy, roadmap, and execution, with a keen focus on driving P&L, securing fundraises, and shaping the long-term vision of the product. You will work closely with engineering, marketing, sales, and leadership to ensure Instanodes remains at the forefront of the Web3 infrastructure landscape.

Responsibilities:

• Product Strategy & Roadmap: Define and champion the product vision, strategy, and roadmap for Instanodes, aligning with the company's overall goals and objectives.
• Market Analysis & Competitive Intelligence: Conduct in-depth market research, analyze competitor offerings (Zeeve, Alchemy, Quicknode, etc.), and identify opportunities for differentiation and growth.
• User Research & Customer Understanding: Deeply understand the needs and pain points of Web3 developers and businesses through user research, customer interviews, and data analysis.
• Product Development & Execution: Translate user needs into detailed product specifications and user stories, prioritize features, and manage the product backlog. Collaborate closely with engineering to ensure timely and high-quality product delivery.
• Go-to-Market Strategy & Launch Planning: Develop and execute go-to-market strategies for new product features and releases.
• Growth & Metrics: Define and track key performance indicators (KPIs) to measure product success. Analyze product usage data to identify areas for improvement and growth.
• P&L Management: Own the P&L for Instanodes, focusing on revenue generation, cost optimization, and profitability.
• Fundraising: Support fundraising efforts by developing compelling investment materials, presenting to investors, and contributing to due diligence processes.
• Team Leadership & Collaboration: Foster a collaborative and high-performing product team environment. Mentor and guide junior product team members.

Qualifications:

• 5+ years of experience in product management, with a focus on B2B SaaS or infrastructure products.
• Strong understanding of blockchain technology, Web3 concepts, and the decentralized ecosystem.
• Familiarity with the competitive landscape of Web3 infrastructure providers (Zeeve, Alchemy, Quicknode, etc.).
• Proven track record of successfully launching and growing products.
• Excellent analytical and problem-solving skills.
• Strong communication, interpersonal, and presentation skills.
• Experience with agile development methodologies.
• Experience with P&L management and fundraising is a plus.

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

About

We were founded in the year 2015 with an entrepreneurial vision to bring a digital change in the B2B landscape of India. Now, with a team of 200+ people, bijnis is working towards transforming and digitizing the way manufacturing works in the unorganized Industries like Footwear, Apparel etc.

Key Competencies:

• 2+ years of experience in React-Native based app development is a must.
• Must have published at least 1 major React-Native app
• 2+ years of experience in building consumer facing Mobile Applications in React or React Native (Layouts, animations, etc.)

• Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces.
• Good understanding of Design and Architecture Patterns
• Strong focus on app performance
• Sound knowledge of any type of mobile app development Native(android) or Hybrid.
• Good Experience of working in React Native and its supporting architectures.
• Proficient in JavaScript, CSS, HTML5
• Strong working experience with third-party dependencies and debugging dependency conflicts.
• Ability to quickly learn React Native with Redux.
• Ability to write clean code.
• Familiarity with version control management system (e.g. git)
• Knowledge of Scrum development and DevOps

• Good time management, interpersonal and communication skills, team player.

Roles/Responsibilities: 

• Work on React Native on the front end to develop Android/iOS Apps.
• Write JavaScript code in React native for the app logic. Write business logic using Reducers, Actions and Redux framework.
• Create Android/iOS specific UI for Mobile apps.
• Integrate with Native plugins or custom written plugins for specific platforms.
• Write Modular, organized and robust code.
• Write Unit tests for your code.

Job Description:

• Very good Core Java programming skills, with 7+ years of experience, of which 3 - 4 in core
• development programs.
• Expertise on Agile and Build (Jenkins/GIT/Continuous Integration)
• Rich experience in software development SDLC - Requirements, Analysis,
• coding, review process, build and test.
• Fair understanding Linux fundamentals
• Solid understanding of object-oriented programming
• Good English comprehension and communication skills, both oral and written,
• Ability to write routine business correspondence, and technical notes
• Strong customer service orientation, proactive in updates/blockers

BYJU'S IS HIRING FOR SALES ROCK-STARS
Role: Business Development Associate - Field Sales
Location: PAN INDIA
Probation Period: 2 Months CTC during probation period: ₹25,000/month CTC post probation period: ₹ 7 lacs(fixed) + ₹ 3 lacs(variable)

Role: Business Development Associate - Inside Sales
Location: Bengaluru
CTC during probation period: ₹25,000/month CTC post probation period: ₹ 5 lacs(fixed) + ₹ 2 lacs(variable)
Note: This is an individual contributor role in an employee-oriented, high performance environment. You will be working 5 days a week with Mondays and Tuesdays being week-off.
BASIC REQUIREMENTS: *Bachelor's Degree
*Ready to relocate
*Excellent communication skills
*Decent negotiation & convincing skills
*Comfortable with long working hours and field visits
PERKS: *Amazing work environment

*Best in the industry incentive structure
*International trips and bonus rewards for top performers
*Excellent career growth Opportunitties

Job profile: Product Manager

The ideal candidate is an analytical team player who will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation. You will also work cross-functionally to complete product roadmaps and discover new opportunities. 

Responsibilities:

• Create business models and analyse competitive landscape.
• Develop and monitor data-driven analytics.
• Mentor employees to help them achieve individual & team objectives.
• Work with the lead product manager, key stakeholders and a cross-functional team to assist with new product releases, including product launch deliverables.
• Work with sales and partners to strengthen offerings.
• Define the product requirements and manage aspects of the offering roadmap.
• Develop and coordinate enablement assets for sales and partners.
• Work with industry analysts, partners, and customers to gather and validate market requirements, understand pain points, address RFEs, and evangelizing the product roadmap and vision.

Qualifications:

• Bachelor's degree or equivalent 3+ years of experience in Product Management, Engineering, or Consulting.
• Strong written, verbal and collaboration skills.

• Work with developers to build out CI/CD pipelines, enable self-service build tools and reusable deployment jobs. Find, explore, and advocate for new technologies for enterprise use.
• Automate the provisioning of environments
• Promote new DevOps tools to simplify the build process and entire Continuous Delivery.
• Manage a Continuous Integration and Deployment environment.
• Coordinate and scale the evolving build and cloud deployment systems across all product development teams.
• Work independently, with, and across teams. Establishing smooth running. environments are paramount to your success, and happiness
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the[1]box thinking, teamwork, self-organization, and diversity.

Technical Skills

• Experience with AWS multi-region/multi-AZ deployed systems, auto-scaling of EC2 instances, CloudFormation, ELBs, VPCs, CloudWatch, SNS, SQS, S3, Route53, RDS, IAM roles, security groups, cloud watch
• Experience in Data Visualization and Monitoring tools such as Grafana and Kibana
• Experienced in Build and CI/CD/CT technologies like GitHub, Chef, Artifactory, Hudson/Jenkins
• Experience with log collection, filter creation, and analysis, builds, and performance monitoring/tuning of infrastructure.
• Automate the provisioning of environments pulling strings with Puppet, cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (have at least some configuration management tool through some version control).

Qualifications:

• B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
• Minimum 60% in Graduation and Post-Graduation.
• Good verbal and written communication skills