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Hands on exp in design , Build and Trouble Shoot genesys contact Center Solutions
Hands on exp working Audio Codes SBC
Exp working in automation - scripting tools like Python , Jenkins, Ansible ,Perl
Exp in SIP Trunks
Exp working in Cisco CUCM, Unity Connections and Voice Gateway routers
Job Title:
Telephony Engineer
Job Description:
- Support the operations team with debugging issues related to the telephony platform
- Identify issues with calls using monitoring and analysis tools such as VoIPMOnitor
- Write scripts to automate tasks, monitor the services and functionalities
- Contribute to the improvement of the system by providing ideas
- Help with capacity planning
- Perform the scheduled maintenance activities
- Modify the existing code to accommodate new features
Experience Range:
3- 6 years
Educational Qualifications:
Any graduation,
Job Responsibilities:
• Knowledge of open source technologies, VoIP, SIP, WebRTC etc.
• Shell scripting.
• Experience in Asterisk and Kamailio or OpenSIPS.
• C/C++ or JS programming with Linux.
• 5-8 years experience.
• Good communication skills.
• Willingness to work in the night, whenever required, for handling support related issues.
Skills Required:
ViOP, OpenSIPS, SIP, Shell Scripting, Asterisk, kamailio, C++, Linux, Development,