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Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

About Infinity Learn

Infinity Learn, backed by the prestigious Sri Chaitanya Education Group, is a dynamic hub of digital talent dedicated to redefining education for the future. Our passionate team focuses on delivering a fun, result-oriented, and innovative learning experience. By combining cutting-edge technology with flexible course structures, we empower learners from Grades 6 to 12+ to engage in education both online and offline. Our mission is to continuously improve and innovate to meet the evolving needs of our learning community.

About the Role

As an Academic Counsellor, you will be the face of Infinity Learn, guiding students and parents in leveraging our products for optimal learning outcomes. This role involves being an individual contributor in a high-performance, employee-oriented environment, driving Infinity Learn's vision of unique and impactful education.

Key Responsibilities

Sales Achievement:

• Drive sales growth through consultative outbound and follow-up calls with prospective students and parents.
• Build and maintain a robust sales pipeline, managing the sales process to closure.
• Consistently achieve and exceed monthly and quarterly revenue targets.

Client Engagement:

• Address objections, negotiate pricing, and generate sales revenue.
• Build long-term relationships with students and parents by providing excellent after-sales support.
• Conduct need analysis to recommend the most suitable programs.

Product Knowledge:

• Develop a comprehensive understanding of the company's offerings and effectively communicate their benefits to clients.
• Stay updated on industry trends, competitors, and new product launches.

Reporting & Collaboration:

• Maintain accurate records in the CRM and update progress regularly.
• Work closely with the marketing and operations teams to ensure smooth student onboarding.
• Provide regular feedback to management to improve sales strategies.

Desired Skills

• Strong sales acumen with a results-oriented mindset.
• Excellent communication and negotiation skills to build trust and rapport with clients.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM software and other sales tools.
• Comfortable with a 6-day work week.
• Strong presentation skills to deliver impactful demos.
• Ability to adapt to changing market conditions and client needs.

Qualifications

• Minimum 1 years of sales experience with a proven track record of achieving or exceeding sales targets and earning incentives.
• At least 1 year of experience in the K-12 EdTech industry.
• Familiarity with test prep products/services for the K-12 education sector is highly preferred.
• Bachelor's degree is required.

Working Conditions

• 6-day work week, with Monday as a fixed day off.
• Candidates must bring their own device.
• Flexible working hours with the possibility of hybrid/remote work in specific cases.
• Attractive incentive structure with performance-based rewards.
• Opportunities for career growth and professional development.

� � What You’ll Do

• Build and scale backend services using Java & Spring Boot

• Work on API integrations (REST, SOAP), caching & rate limiting

• Contribute across the full SDLC – design, development, testing & deployment

• Solve problems around performance, scalability & reliability

� � What We’re Looking For

• Strong knowledge of Data Structures & Algorithms

• Experience with Java, Spring Boot, REST/SOAP

• Hands-on with system & solution design

• Database experience: MongoDB / PostgreSQL / MySQL / Oracle

• Good debugging skills & unit testing

• Familiarity with Git and AI coding assistants (Copilot, Claude, etc.)

KEY RESPONSIBILITIES:

Sales function:

* Acquisition of New Clients

* Responsible for business development for General Insurance products including Mediclaim, Asset, Fire, Liability, Engineering, Marine, etc.

* Create and execute strategies to explore new potential markets and retain existing clients.

* Driving Sales team for Initial contact for Enquiries / RFQ/Mandate Letters.

* Giving a clear understanding of the pricing and features of the product and their impact on profitability.

Relationship management

* Handling corporate customers and maintaining excellent relationships with them.

* Leveraging on the relationship with corporate and focusing on closures.

* Liaisoning with insurers and TPA to provide better services and quotes to clients.

Other Functions:

* Coordinating with HR & Finance for Corporate Data.

* Administering guidelines in terms of documentation while policy issuance and claims servicing

* Tracking of competitor activities to understand the market trends and take proactive actions.

* Analyzing their risk portfolio, suggesting ways forward to mitigate losses and maintain a healthy bottom line.

Personal Skills

* At least 3-10 years of experience in B2B sales and customer-facing role

* Very strong written and verbal communication

* High customer empathy

* Strong problem solver,

* Ability to work with cross-functional teams to resolve issues

. Experience in outbound prospecting, cold calling, and managing sales pipeline

* Previous experience mainly in hunting, new client acquisition, and sales closures

* Experience having sold to Founders, CHROs & CFOs is a plus

* Consistently meeting assigned sales targets

* Strong spoken and written communication skills in English

HCM Program Manager

Experience- 10-15 years

Locations- Bangalore & Chennai

• Deep functional knowledge (especially in HCM core modules including the above mentioned three modules) having done 4-6 implementations across industries,  
• Understands best practices and can lead solutioning,
• has good understanding of the tech involved,
• Speaks the HR lingo and can build confidence and trust among HR managers/CHRO
• Excellent communicator and leader
• 12-15 years of relevant experience with at least 6 in HCM implementation. Domain experience in HR function can be an advantage if in multinational organizations in any industry, or in evolved IT services companies 

• Experience 4 – 5 years
• Good in Backend Springboot
• write Rest API (Should be strong in this area)
• Good Analytical ability, Good coding practice, Knowledge of Spring Security (Desirable),
• UI Knowledge of Angular (Average knowledge should be enough)

Job Description

• Experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

• Mandatory skills: Spring boot, Hibernate, Microservice
• Strong Java skills including Java 8 features 
• Good understanding of Microservices-based architecture and the related ecosystem 
• Exposure to MS SQL Server, Sybase etc. and NoSQL databases like MongoDB is also preferred.
• Great OO skills, including strong design patterns knowledge 
• Strong knowledge of software best practices, like Test-Driven Development (TDD) and
• Continuous Integration (CI) 
• Strong Knowledge of Data Structures & Algorithms
• Experience in working with data-driven RESTful APIs using web frameworks like SpringBoot,etc. 
• Should be able to do data modeling
• Good understanding of ORMs like Hibernate, JPA, etc. 
• Strong debugging skills
• Familiarity with architectural/ design patterns
• Advanced knowledge of Agile methodology.

• IMMEDIATE JOINEE
  BA/BS degree in Computer Science or related technical field or equivalent work experience. MS degree is preferred.
• 9+ years development experience in JAVA (using OO Design and Analysis, Design Patterns, etc.)
• High experience in Java 8 with hands on coding Required.
• 4+ years’ experience building highly scalable, distributed and reliable Restful Web Services using Spring, Jersey, etc.
• Should have knowledge on Cloud applications preferably on AWS.
• Knowledge on building Front end applications using JavaScript, AngularJS, HTML5, CSS3.
• Experience with relational DBs like MySQL and NoSQL Database like MongoDB, Solr/Lucene will be a plus.
• Experience with Tomcat, Jax-RS, REST, JPA, IntelliJ, Groovy, Hibernate is must.
• Experience with build technologies like Gradle, Jenkins will be a plus.
• Experience with Test Driven Development using TestNG/Junit testing frameworks.
• Experience working with version control like GIT.
• 8+ years (or more) experience shipping quality code
• 4+ years’ experience with leading frontend frameworks like Angular 1 to 8 or ReactJS, etc.
• Experience on Ionic Framework, Cardova
• Experience contributing front-end code to a publicly available, consumer-focused web application.
• Solid experience and understanding of HTML5, CSS3, and Javascript (vanilla JS and popular libraries like Underscore.js and jQuery)
• Experience with REST-based APIs
•